2 Qrs Jobs

Provides programs to improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes Career Level - IC1 The GSCO (Global Sales and Consulting Operations) central team is responsible for providing training, business, contract support and communications on the Sales Systems and Tools used by Sales and Consulting globally. The focus of this role will be to support Oracle's Sales Organization via chat and incident support using Oracle's Service Cloud product. The GSCO Business Analyst will report to the GSCO Team Lead and will be responsible for providing high quality, responsive support to Oracle's Global Sales and Consulting teams. Professional-level English written and verbal skills and a commitment to high quality customer service are essential. Job duties are varied and complex, needing independent judgment and include but are not limited to: Responsibilities: . Provide chat, email support to resolve user problems with proactive troubleshooting . Follow predefined (as trained) support procedures and policies . Master the use of our support channels, processes & tools . Identify and report Partner/user issues & feedback through appropriate channels. . Proactively identify opportunities to optimize and develop processes & tools geared toward improving internal efficiency, resolution rate and customer satisfaction. . Effectively and judiciously escalate issues with clear communication . Support team lead/ manager when required . CSAT/resolution rate initiatives . Ability and willingness to quickly complete large volumes of work with high quality . Work and communicate with cross-functional teams (engineering, sales, product specialists, etc.) using various channels of internal . Escalate support requests to management and ensure they receive the appropriate attention . Ensure Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met . Work across other lines of businesses and third parties e.g. business practices, legal . Provide timely resolution of customer complaints and escalations including providing corrective actions . Undertake admin responsibilities as required . Support new process/policy roll-outs . Undertake other projects as required Skills: . Graduate in any discipline . Must have experience in sales support handling Chats & emails. . Should have strong knowledge in one of the following tools (OSC, WQ, CPQ, GSI, DAS, QRS) and Process (Cloud, UCM). . Excellent written communication skills in English for email and chat support channels . Strong analytical, problem solving, troubleshooting skills & Interpersonal skills . Attention to detail with the ability to complete a large volume of work quickly and independently . Ability to work collaboratively in a diverse team environment. . Proactive approach (ability to identify top support areas, innovate and suggest process improvements) . Open to work in 24.7 environment including holidays . Good keyboarding skills, PC skills, esp. in Word/Excel . Team player with very good interpersonal skills and forward-looking attitude . Open to ideas/feedback . Ability to interpret, clearly articulate and advise sales on potential objections to Oracle's policies and commercial terms . Ability to proactively analyze and recommend best course of action for complex contract scenario's within a sales cycle . Ability to deal with challenging support requests in a timely manner . Ability and desire to provide excellent customer-service to internal customers . Ability to work independently and in a dynamic environment . Positive and Can Do Attitude . Results orientated Note: Please apply only if you are willing to work in Night Shifts and Weekends Career Level - IC1

Job Description: Construction Quality Executive Location: Hyderabad Site Position: Construction Quality Executive Experience Required: Minimum 4 years of experience as a Construction Quality Engineer/Executive. Experience working on a P&G site in the last 5 years is an advantage. Key Responsibilities: Independently conduct CCIP audits at P&G sites or other construction sites. Apply various concrete methods and technologies, including post-tensioning, conventional methods, Mivan methods, etc. Manage and implement Quality Management Systems to support construction processes, including E-QOS, SOP, CBA requirements, CSA, PEB, HVAC, fire protection systems , welder qualification (WPS, PQR, WPQR) , clean room standards, post-tensioning, quality scope & LEAN IPD, Big Room & Last Planner System, BOQ, SOW, CCIP & CSPA audit, and continuous improvement of quality & site standards. Oversee the construction of various concrete floors, such as conventional, grade slab, vacuum dewatering floor, deck slab, etc. Ensure the finish floor densification by calcium and lithium silicates to meet the required coefficient of friction. Manage various flooring works, including polyurethane (PU) flooring and epoxy flooring. Supervise architectural work, including dry wall partitions, ceiling work (fire-rated and non-fire-rated), floor and wall tiling, wall putty, primer & paint work, QRS, etc. Ensure RMC/batching plant ISO requirements are met by checking instrument calibration and verifying material test certificates from agencies. Implement mockups and training for new activities and ensure all engineers, supervisors, and workers adhere to standards and quality to avoid deviations. Skills and Qualifications: Strong communication skills in English, Hindi, and Telugu. Proficient in advanced MS Office, including report generation and graph creation. Familiarity with test procedures, both destructive and non-destructive tests (DP, UT, RT, DFT), and technical specifications as per IS, ASTM, and ASME standards. Experience in construction civil work and architectural tasks, including PEB, HVAC, and fire protection work. Additional Information: The role demands a keen eye for detail and a commitment to maintaining high-quality standards. The candidate should be proactive, with the ability to lead and train teams effectively. Knowledge of continuous improvement practices and the ability to implement these in daily tasks is essential. Thanks & Regards Your Manpower Manager DIVYA SHARMA Contact No-6262000413 Officer- TA | HR Ashkom.hr1@ashkom.com Divya.ashkom@gmail.com Ashkom Media India Private Limited Website: www.ashkom.com