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0 years
0 Lacs
Vadodara, Gujarat, India
Remote
Firewall Support (on Call Support) Location: Vadodara, India Office Shift Time: US Shift time Number of Position: 05 This Position Firewall support Level 1 provides excellent customer service for a fast-paced multitasking service desk environment that supports remote access internet VPN products, managed security and network services, Software as a Service Products (SaaS), with high first call resolution. Responsibilities Phone/Chat/Email Support Apply handling processes consistently. Log and track all communications received into the ticketing system. Establish a quality working relationship with a variety of customers. Follow defined standards to resolve a specific set of problems. Follow defined standards to collect and follow up on escalated issues. Escalate issues within the defined standards. 2. Level I Support Research and resolve caller inquiries by utilizing established procedures, user manuals, accessing on-line applications, or interacting with internal and external support groups. Troubleshoot and resolve hardware, software, and communications issues by interacting with application end users, application engineers, system engineers and hardware / software vendors. 3. Continuous Improvement Meet individual metrics for Level 1 Support Engineer Identify and suggest process improvements as they arise. Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements. 4. Technical Skills Knowledge and experience with network protocols and concepts including SSH, FTP, ICMP, TCPIP (IPv4 & IPv6), Network Address Translation (NAT), SNMP, IPSec, GRE, QoS, and VLANs. Ability to interpret output from network traffic analysis tools such as Ethereal (Wireshark) Effective interpersonal and consulting skills to be used to align customer needs to tactical and strategic solutions. Hands-on experience with Meraki and Fortinet firewalls . Ability to effectively collaborate in a dynamic team environment. Firewall Implementation and Support Installing Managed Network Solutions including Fortinet firewalls. Making changes to firewalls in support of customer’s needs. Solving technical customer issues around firewalls, filtering, IP Networking, Routing, VPNs, and application connectivity. Respond to firewall/network issues on a rotating on-call basis. This will, depending on the situation, may require work outside the traditional work hours, including weekends and holidays, and will require carrying and responding to a cell phone or other contact device, as determined by management. Monitor performance, capacity, and availability of the firewalls on an ongoing basis. Recommend improvements in technologies and practices to increase these metrics. Maintain awareness of and familiarity with trends and new developments in technologies used in, or appropriate for use in, firewall support and operating infrastructure. Work with other technical staff to develop firewall architectures, technologies, and quality assurance policies and procedures. Deliver better than agreed customer SLAs. Firewall and VPN Management Perform incident, problem, and change management process for firewalls according to ITIL standards. Improve customer satisfaction metric, through stable transparent service Qualifications Provide excellent first line customer service. Respond to all chats, emails, and phone calls consistently. Enter all relevant data from customer contact channels into tracking system. Assist with troubleshooting and resolution of all tickets that can be processed from start to finish by level 1 as defined by management. Great interpersonal skills; superior customer service skills; excellent multi-channel communication skills. Works well under pressure with limited supervision while consistently displaying a professional demeanor. Ability to follow processes and escalate issues consistently. Resolve a variety of external technical requests including virtual private networks, protecting data integrity, and assisting the retail industry with the send/receive of proprietary data. Support the technical management team with call data analysis. Experienced in Windows operating systems. Familiar with TCP/IP and networking concepts. High level of ethics and integrity. Scheduling flexibility required. We are an Equal Opportunity Employer Show more Show less
Posted 1 week ago
0.0 - 2.0 years
0 Lacs
Dadar, Mumbai, Maharashtra
Remote
Tech Support Department: Avhan platforms create new paradigms in technology delivery and platform integration in the Digital “Connected” business world. Tech Support department plays a critical role in effective cloud services delivery and Customer Account Management. Key functions of this department are : · Manages all Jodo product Support issues with internal Product and QA teams · Manages Jodo Cloud Deployment activities with Cloud vendors (for Jodo Public cloud) as well as with Cloud vendors or clients (for Private Cloud) and with internal Product and QA teams All activities are primarily performed remotely, with very rare client-site level support. For operations in US and other geographies, deployment and P1 and P2 issues are managed from India. There is a plan to outsource other support issues to local support partners, to facilitate effective management of local languages, culture and time zones. In Future, we will also start outsourcing the Infra setup and P1 / P2 management to outsourced partners after all support processes are documented and training content has been standardised. Avhan Support Function is required to develop, publish and administer (train) best practices in implementation, change management / upgradation as well as trouble shoot for partners as well as for customers. Specifics - 1. Remote support is delivered via – “Avhan Support Exchange”( internal Avhan platform), and in case of client managed Private cloud deliveries - other remote access technologies are used. 2. Jodo Public & Private Cloud Services are delivered either as colocation engagement with Cloud Data Center providers or with Cloud providers like AWS, Google etc.. 3. For internal activities and team management, Avhan uses Redmine Project Management tool is used. (similar to JIRA) Responsibilities: Maintain Platform and infra uptime (including Cloud and network) and SLA for Jodo Cloud installations in India and other geographies Provide Tech Support to clients within SLA Manage Product upgradations including patch updates, CR delivery Communications and coordination with Client as well as vendor teams Specific responsibilities - 1. Manage Customer Support activities - Monitor and maintain SLA for Product support to customers for Help Desk Tickets as per internal and client SLA agreements 2. Monitor Cloud infra (& proactively track) – - error & exceptions logs - backup schedules of database, recordings, other data - system and team check points - daily infrastructure usage – identify underutilization of infra elements and consolidate it to reduce infra billing - infra utilization patterns and fine tune auto scaling parameters to minimize cost and improve product performance - routine & repetitive tasks - attempt automation, monitoring of identified points - Monitor product instances, servers for performance and bottlenecks 3. Jodo Platform Management – - Schedule and perform patch updates of Jodo Product, Database, operating system, and third-party components as per pre-defined checklist - Plan and execute / manage implementation of Jodo products within defined timelines - automate process of patch updates - Prepare hourly / daily checklist, automate and monitor execution of checklist 4. Effective communication and co-ordination – - Pro-active up-dating of clients to ensure smooth operations and high customer satisfaction. - Pro-active communication and effective discussion with internal colleagues given Team & Company objectives - Pro-actively co-ordinate with the development, QA teams and have an effective release process. (Cloud / SaaS / Services) 5. Product Training – - Train customer technical teams for management of Avhan Systems at time of implementation and up-gradation. - Ensure effective client user training post implementation - Update and Deliver technical training for existing and new customers - Develop product FAQ for setup, operation and troubleshooting - Develop Product training videos for self learning, troubleshooting - Analyse follow-up \ repetitive queries or issues, etc. and attempt to reduce them working with various internal and external parties. 6. Team Management – - Manage support & implementation team - Roster to ensure availability of support team all the time -Training of team - Hiring & Employee retention Additional Job details: · Avhan supports clients business operations across different global locations and you will be required to be available to your team members at different hours in a day. You will have to schedule your work and availability as per the work tasks. · In case of an emergency, you are expected to extend working hour Educational Qualifications and General work Experience 1. Educational – · B.E. / B.TECH / M. TECH. / M.E. / MCA / M.Sc. from Computer science / Electronics stream · Project Management certifications preferred 2. Skills – - Excellent Communication skills - written and spoken – English - High process orientation with proven skills in process creation, documentation and process delivery management - Leadership and team management skills - Excellent Customer Management Skills - Project Management - Time Management 4. Experience – - Essential – - At least 3-5 years of experience as individual contributor in technology implementation and management for Cloud Software Products in Enterprise, Contact Centers / SaaS / PaaS / IaaS organization. - At least 1 to 2 years of managerial / supervisory experience - Best practices for software incident support, SLA matrix setup. Essential Technical Skills & Experience: Experience in – - Managing Linux based Virtual Machines, Tomcat Web server deployment and best practices. - MySQL / MariaDB – Execute queries, performance monitoring, Backup / Restore Technical awareness of – - Firewalls, Proxies / Reverse Proxies, Load Balancer - Following protocols: SIP, HTTP / HTTPS, SMTP, POP3, IMAP, Strong understanding of networking technologies including TCP/IP, IPV6, DHCP, VLAN, QoS, VoIP, various WAN technologies (Leased Line, MPLS, VPN etc.) - Knowledge of Information Security and Network technologies for Cloud based solution delivery and management - Awareness of Asterisk / FreeSWITCH, Kamailio SIP Proxy Desirable Skills: - Self-motivated, hard-working individuals with proven exceptional technical and achievements are sought. - Relevant exposure to either of following client industry verticals: BFSI, Travel, Insurance, BPO - Experience in Implementation, management & maintenance of VoIP solutions. - Using SIP / VoIP monitoring tools and exposure to Cloud unified communications and cloud Contact Center platforms - Knowledge of the software life-cycle process, release and change management processes and best practices. Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Health insurance Provident Fund Schedule: Monday to Friday Rotational shift Weekend availability Supplemental Pay: Yearly bonus Ability to commute/relocate: Dadar, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How do you handle challenges or conflicts in the workplace? How many years of Managing cloud infrastructure (AWS, GCP, private clouds) experience do you have? What is your current ctc? What is your current notice period? What is your salary expectations? How many years of in SLA-driven support and incident management experience do you have? Do you have experience in Application Support? If yes How many years of experience do you have? Do you have Strong knowledge of MySQL/MariaDB with Galera Cluster (queries, backups, and performance monitoring), Do you Understand of network technologies (TCP/IP, HTTPS, DNS, VoIP, VPNs, Load Balancer, firewalls), Experience: Application support: 3 years (Required) Managing team: 2 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 10/06/2025
Posted 1 week ago
8.0 years
0 Lacs
Pune, Maharashtra, India
Remote
I am pleased to announce that we are currently seeking an experienced professional to join our Service Provider Cisco TAC team. We are looking for candidates with a minimum of 8 years of relevant experience in the field. Meet the Team We are a dedicated team of engineers with deep technical expertise in Service provider technologies and Cisco's products. Our primary role is to deliver best in class technical support to our premium customers. We are responsible for helping Customers to restore network downtime, providing recommendations to resolve issues, and addressing queries related to Cisco products. Additionally, we offer best practice recommendations to enhance their operations. Your Impact In this role, you will work with Cisco's CService Provider customers and collaborate with various teams, including Customer Expeirnece, product engineering, and the Sales. Our collaboration aims to improve overall experience of customers with Cisco’s Product and Services. Furthermore, you will work with the global Support team to ensure a seamless experience for our customers. Resolve customer issues remotely via email, phone, or collaboration tools such as Cisco Webex. Use Cisco labs to replicate customer-reported issues and test software fixes provided by the engineering team. Work effectively with Cisco engineering teams to resolve product-related issues and submit serviceability enhancements based on customer feedback and technical insights. Create and document troubleshooting procedures for new and common problems to assist junior engineers and enhance team knowledge Collaborate with technical leaders to support efforts in automation and innovation within the team. Minimum Qualifications : Bachelor's degree in a Engineering (Computer Science or Information Technology preferred). A minimum of 8 years of related industry experience, with at least 4 years of experience working with Cisco routing products such as ASR 9000, NCS 5000, and NCS 540. CCIE/CCNP certification or an industry equivalent is preferred, demonstrating advanced expertise and technical skills in networking. Requires knowledge of Cisco routing products and proficiency with their command line interface (CLI). Possesses working knowledge of Python scripting and automation. Basic understanding of AI tools. Preferred Qualifications : Possesses a solid understanding of IP networking concepts, including IPv4, IPv6, Multicast, ARP, QoS, and device-level security. Experienced with service provider technologies such as routing protocols (BGP, OSPF, IS-IS), MPLS, L3VPN, L2VPN,Segment-Routing and IPv6 routing. Possesses working knowledge of software programmability, automation, orchestration, and/or virtualization. Candidates with prior Technical Assistance Center (TAC) experience from a product-based company are preferred. Excellent written, verbal, interpersonal, and presentation skills, with a developing ability to function effectively in ambiguous circumstances. Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Position : L2/L3 Network Engineer Company Name: Cyfuture India Pvt. Ltd. Company Website: www.cyfuture.com Location: Sector 81, NSEZ, Noida Key Responsibilities: Monitoring network performance and tracking network usage to report on system load, usage and response Performing diagnostic analysis of the network Manage and maintain Modular Routers, Modular Switches, Load Balancer. Planning and implementing network upgrades to achieve optimal performance Identifying and resolving gaps in controls or faults/defects in the network Responding to network cyber-security threats Ensuring the network and security equipment are updated to the latest firmware Liaising with vendors and contractors for network-specific products and services Documenting the network and security policies Job Requirements: 4+ years of experience with experience in the following areas: Candidate must have working experience on Juniper, HP, Fortinet & Cisco Technologies . Expert knowledge of routing/switching, data center technologies. Should have hands on Routing protocols (RIP/IGRP/EIGRP/OSPF/BGP). Expertise of BGP, VTP, VLAN, MPLS, IS-IS, OSPF, VPLS, VPLS. HSRP, VRF, AAA, GRE tunnels, SD-WAN, ACI, QOS, IPS IDS server etc. Working experience in ISP/Data Centre environment would be preferred . Expert knowledge in firewall: Cisco/ Juniper/ Fortinet/ HP/Checkpoint etc. Must have expert knowledge in server load balancers. A bachelor’s degree or equivalent in computer science or related field is strongly preferred. Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
[BLR] Network Platform Software Development –Senior Software Engineer Bengaluru, India About Arrcus Arrcus was founded to enhance business efficiency through superior network connectivity. The Arrcus Connected Edge (ACE) platform offers best-in-class networking with the most flexible consumption model at the lowest total cost of ownership. The Arrcus team consists of world-class technologists who have an unparalleled record in shipping industry-leading networking products, complemented by industry thought leaders, operating executives, strategic partners, and top-tier VCs. The company is headquartered in San Jose, California. For more information, go to www.arrcus.com or follow @arrcusinc. We offer a variety of roles in software, hardware, and cloud environments. We are looking for people who are self-motivated, creative, and agile. You will work closely with the top-notch talent in Arrcus in redefining networking. Responsibilities: Design and develop data path solutions for L3 (IPv4, IPv6, MPLS, SR/SRv6, VRF, L3VPN) and L2 (STP, LLDP, sFlow, LAG, MLAG) networking technologies. Architect and implement QoS features, including queueing, classification, policing, shaping, ACL, ECN, and WRED. Work with ASIC families (e.g., BCM XGS, BF Tofino) and develop software using BCM SDK, P4, and DPDK. Optimize and enhance Linux networking internals, including memory management, network stack, and hardware abstraction layers (RIB, FIB, HAL). Develop and maintain high-availability (HA) solutions, ISSU, and Linux-based networking systems. Work on Debian packaging, Linux kernel modifications, and kernel networking stack optimizations. Develop and integrate software for containerized and virtualized networking environments.Requirements: Education: BS/MS/PhD in Computer Engineering, Computer Science, or equivalent field. Experience: 5+ years of hands-on development experience in networking software development. Strong proficiency in C/C++/Go/Python programming. Deep understanding of ASIC pipeline architectures and networking hardware. Hands-on experience with Linux OS internals, Debian build/packaging, and kernel networking stack. Experience with RIB, FIB, HAL, and high-availability (HA) networking solutions. Knowledge of containers (Docker, Kubernetes) and virtual machines (VMs) is a plus. Preferred Skills: Experience with DPDK, P4, BCM SDK, or other hardware programming interfaces. Strong debugging and performance optimization skills. Experience with high-performance, distributed networking systems. Bonus Prior work experience in a startup or venture-backed company is a big plus. Investors and Funding Arrcus has raised over $125M in funding from top tier Venture Capital firms(VCs) such as Lightspeed Venture Partners, General Catalyst, and Clear Ventures as well as strategic investors such as Liberty Global, SoftBank Corp, and Samsung Next. For more information, go to www.arrcus.com or follow @arrcusinc. Equal Opportunity At Arrcus, we’re proud to be an equal opportunity employer – We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. A strong belief of culture addition will propel us forward, together. With this, we consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, benefits, compensation and training. Show more Show less
Posted 1 week ago
0.0 - 10.0 years
0 Lacs
Noida, Uttar Pradesh
On-site
Noida,Uttar Pradesh,India Job ID 768066 Join our Team About this opportunity We are now looking for a Technical Authority Expert to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support. What you will do Will Work in a 24 X 7 Environment. Will support the customer over email as well as phone. Sound knowledge of Microwave Technology Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series Having sound knowledge on Mini-link 6300, 6600 Series & Mini-link TN AMM series. SO-EM/ENM hands on experience Software upgrade process for these Mini-link 6300, 6600 Series & Mini-link TN AMM series QoS parameter knowledge for Mini-link 6300, 6600 Series & Mini-link TN AMM series Ethernet alarms and parameters with their troubleshooting process Raise and update the tickets in in tool for all the issues handled / worked upon. Will have to report the daily issues handled / escalated in the form of daily shift reports. Need to make sure that issues are handled in right time frames as per the SLA / Commitments. Good knowledge over SLA/WLA Good in preventive activities with available performance report from Microwave NMS Good in customer handling and RCA identification You will bring Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent 6-10 years of hands-on experience on 2nd Level Engineer- functional role. Good Technical Knowledge of the Microwave Technology preferably 6K series. Transmission or ENM experience preferred.
Posted 1 week ago
0.0 - 8.0 years
0 Lacs
Noida, Uttar Pradesh
On-site
Noida,Uttar Pradesh,India Job ID 768068 Join our Team About this opportunity We are now looking for a Technical Authority Expert to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support. What you will do Will Work in a 24 X 7 Environment. Will support the customer over email as well as phone. Sound knowledge of Microwave Technology Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series Having sound knowledge on Mini-link 6300, 6600 Series & Mini-link TN AMM series. SO-EM/ENM hands on experience Software upgrade process for these Mini-link 6300, 6600 Series & Mini-link TN AMM series QoS parameter knowledge for Mini-link 6300, 6600 Series & Mini-link TN AMM series Ethernet alarms and parameters with their troubleshooting process Raise and update the tickets in in tool for all the issues handled / worked upon. Will have to report the daily issues handled / escalated in the form of daily shift reports. Need to make sure that issues are handled in right time frames as per the SLA / Commitments. Good knowledge over SLA/WLA Good in preventive activities with available performance report from Microwave NMS Good in customer handling and RCA identification You will bring Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent 4-8 years of hands-on experience on 2nd Level Engineer- functional role. Good Technical Knowledge of the Microwave Technology preferably 6K series. Transmission or ENM experience preferred.
Posted 1 week ago
0.0 - 14.0 years
0 Lacs
Noida, Uttar Pradesh
On-site
Noida,Uttar Pradesh,India Job ID 768065 Join our Team About this opportunity We are now looking for a Technical Authority Expert to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support. What you will do Will Work in a 24 X 7 Environment. Will support the customer over email as well as phone. Sound knowledge of Microwave Technology Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series Having sound knowledge on Mini-link 6300, 6600 Series & Mini-link TN AMM series. SO-EM/ENM hands on experience Software upgrade process for these Mini-link 6300, 6600 Series & Mini-link TN AMM series QoS parameter knowledge for Mini-link 6300, 6600 Series & Mini-link TN AMM series Ethernet alarms and parameters with their troubleshooting process Raise and update the tickets in in tool for all the issues handled / worked upon. Will have to report the daily issues handled / escalated in the form of daily shift reports. Need to make sure that issues are handled in right time frames as per the SLA / Commitments. Good knowledge over SLA/WLA Good in preventive activities with available performance report from Microwave NMS Good in customer handling and RCA identification You will bring Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent 8-14 years of hands-on experience on 2nd Level Engineer- functional role. Good Technical Knowledge of the Microwave Technology preferably 6K series. Transmission or ENM experience preferred.
Posted 1 week ago
0.0 - 7.0 years
0 Lacs
Noida, Uttar Pradesh
On-site
Noida,Uttar Pradesh,India Job ID 768077 Join our Team About this opportunity We are now looking for a Domain Support Specialist to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support. What you will do Will Work in a 24 X 7 Environment. Will support the customer over email as well as phone. Sound knowledge of Microwave Technology Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series Having sound knowledge on Mini-link 6300, 6600 Series & Mini-link TN AMM series. SO-EM/ENM hands on experience Software upgrade process for these Mini-link 6300, 6600 Series & Mini-link TN AMM series QoS parameter knowledge for Mini-link 6300, 6600 Series & Mini-link TN AMM series Ethernet alarms and parameters with their troubleshooting process Raise and update the tickets in in tool for all the issues handled / worked upon. Will have to report the daily issues handled / escalated in the form of daily shift reports. Need to make sure that issues are handled in right time frames as per the SLA / Commitments. Good knowledge over SLA/WLA Good in preventive activities with available performance report from Microwave NMS Good in customer handling and RCA identification You will bring Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent 3-7 years of hands-on experience on 2nd Level Engineer- functional role. Good Technical Knowledge of the Microwave Technology preferably 6K series. Transmission or ENM experience preferred.
Posted 1 week ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position Purpose and Overview The system architecture engineer is a significant position in the Quectel R&D team. You will be utilizing essential technical expertise of software architecture to be responsible for tuning the Quectel software platform, partake in roadmap evolution, as well as oversee product development at system architectural level. You will need to proactively take measures to promote new technology research and improvement. Key Responsibilities Support PDM, Sales, PM & SPM to define product development strategy, roadmap and high-level solutions cross product life cycle. Support and participate reviewing customer RFQ or any technical requirement to identify system architecture for new business win or maintaining existing account. Owner of, or support new technology studying or new feature analysis and prototyping; create & maintain detail technical requirements for each function domain working with technical experts in software/hardware/test teams and following to support technology & feature implementation. Provide technical guidance and support product development from system level including search for solutions, feasibility studying, create and finalize the design specification, review HW/SW implementations and hand-on for development; estimate the effort, collaboration between project teams ensure consistency for cross product design and implementation Create and maintain system technical documentation and ensure accuracy for technical information with high quality. Requirements Bachelor degree in Engineering or Telecommunication, Master or PhD will be plus. 10+ years’ relevant experience on wireless communication system development preferred in automotive Telematics, Cockpit or Embedded IoT Solution with minimum 3 years working at system architect level Systematic logical thinking and proactive working way Fluent communication and presentation skill in English; bilingual Chinese is preferred. Business trip is required on request. System architectural level expertise in at least 3 of the following areas: Embedded Linux Real-time Embedded software and device development (PCIe, USB, UART, GPIO, I2C or I2S, RGMII, SGMII, Ethernet, Hypervisor, QNX, etc.) Wireless standards (3GPP, C-V2X, ADAS, GNSS, WIFI/BT, eVAB, CAN BUS, etc.) Data services (TCP/IP, QoS, etc.) Cyber Security (DM-Verity, SELinux, Tustzone Crypto, SSL, Sandbox…) Quality Stands and Process (ASPICE, ISO16949, ISO21434…) Memory & file management systems and protection algorithms Android system architecture and application development. Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Description Description for Internal Candidates Job Summary As an Infrastructure L2/L3 Sr. Engineer, you will be responsible for providing advanced technical support for the organization's UC/CC infrastructure. This role involves troubleshooting complex issues, coordinating with other support tiers, and ensuring the smooth operation of critical systems What You’ll Do Work as a lead at office or client site to support technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer business outcomes. Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies. Build customer simulations in test labs to resolve/validate sophisticated problems & compatibility issues. Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services’ strategies and goals. Play the role of an individual contributor. Role And Specific Responsibilities Works with customer along with internal & external resources (e.g. BlackBox Cisco UC L3 team, Cisco TAC, service provider) on the support and optimization of Cisco services and solutions. Assists with task/project implementation for assigned customer engagements. Jointly crafts and reviews project work e.g. Design recommendations, High-Level Design, Low-Level Design, Implementation/ Change Management Plans and Cisco UC system version upgrade etc. Builds and/or use test environments as the need arises to resolve medium sophisticated problems and compatibility issues. Understands how software skills and tools can be used to configure, deploy and/or seek Cisco products & solutions. Acts as an initial focal point for problem resolution for customer engagements. Closely work with team by assigning day to day duties and task , also assist them by working with issue to resolve it and sharing technical skill and knowledge. Who You’ll Work With Depends on the business requirement you will be work from Office or On site support to client whose #1 focus is to deliver a premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores. Who You Are Expertise Experience in planning, implementing, fixing Cisco UC solutions for enterprise level customers. Good understanding of telephony dial plan, implementation, and call control/routing protocols such as H.323, MGCP, SIP, SCCP, FXO, FXS, and POTS. 3 + years of in configuring & solving Cisco UC applications such as CUCM, Unity Connection, IM&P, and others. Knowledge and experience of deploying and(or) solving voice gateways, media resources such as conferencing, transcoding, MTP, and MoH, and voice endpoints such as IP phones, and CIPC/Jabber (softphones). Knowledge of Cisco Cloud Collaboration portfolio - Cisco Webex Centers, Cisco Webex Cloud Connected Audio, Cisco Webex Meetings Server, Cisco Collaboration Meeting Rooms will be added advantage. Cisco UC/CC certification will be added advantage. Knowledge of UCS B/C series platforms and VMware technologies such as vCenter, vSphere EXSi, and vSphere client. Knowledge of Cisco Expressway solutions for MRA and B2B calls. Detailed understanding of TCP/IP concepts and protocols like DHCP, DNS, TFTP, NTP, LDAP and others Knowledge of Teamwork QoS. Knowledge of Microsoft Active Directory and Exchange server Show more Show less
Posted 1 week ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
It's fun to work at a company where people truly believe in what they are doing! Job Description: POSITION SUMMARY: This position is responsible for all aspects of network design, implementation, operation and support. This is a senior level position that will incorporate tactical response and strategic consideration. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides advanced technical expertise to maintain the stability and security of the company’s networked environment to include SD-WAN, Data Centers, LAN, WLAN and Firewalls. Works with business leadership on behalf of clients to ensure that requirements are understood and met Configures, tests, and maintains LAN/WAN equipments and related services Escalation Point and Subject Matter Expert for all network related problems Author and maintain comprehensive documentation for all implemented services Independently manages large enterprise projects to deliver value on time and within budget Provides technical oversight and design of hosted data center configurations and footprints Works with leadership to manage support and maintenance contracts Establishes and maintains relationships with key network and data center vendors QUALIFICATIONS: KNOWLEDGE/SKILL/ABILITY: An individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required: Advanced hands-on skills related to implementing and administrating enterprise network devices: Firewalls – Cisco ASA, Palo Alto and PFSense Load Balancers - F5 and HA Proxy Traffic shapers and QoS – Cisco Routers and SilverPeak Network Switches – Mellanox Cumulus, Cisco and Meraki Remote Access – Cisco AnyConnect, Zscaler and Global Protect Wireless Access Points – Cisco and Meraki Monitoring and Reporting – SolarWinds Network Tasks Automation – Ansible SD-WAN – SilverPeak Cloud Networking – Azure, AWS and Hybrid Cloud DNS - BIND A thorough understanding of available network and security technologies including cost, benefit, price, etc. A thorough understanding of hosted data center strategies (Converged and Hyper-converged infrastructure) and operational considerations Strong hands-on working knowledge of Linux (SUSE, Ubuntu, Cumulus, CENTOS, etc.) Education And Experience Bachelor’s Degree or equivalent technical certifications 10+ years of network engineering and administration mandatory Minimum 3 years in a Senior or Lead role SPECIAL REQUIREMENTS: Embraces both technical and process maturity in support of continuously available and secure solutions Advanced level of technical expertise Ability to prioritize and multitask effectively Project management and project leadership skills Motivated and decisive self-starter 24x7 on-call duties required Willingness to learn new technologies and maintain industry knowledge Excellent communication and interpersonal skills Embraces a team-oriented approach Ability to travel 10-20% If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records. Show more Show less
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Guwahati, Assam, India
On-site
Role TM – MW planning & Performance Job Level/ Designation M1 Function / Department Technology / Quality Location Guwahati, Assam Hiring Manager Dipen Chanda, DGM Job Purpose Co-ordination with CODE for MW network planning & design of robust MW network Stringent monitoring of MW link performance, link utilization, bandwidth delivery & BAU support Optimize usage of MW spots & improve existing POP efficiency in coordination with CODE planning Co-ordination with CODE to plan & create routing designs with efficient QoS in place for access transmission to deliver best in class CXX experience to customers Key Result Areas/Accountabilities Maintain MW planning database, parameter & planning audits for deviation correction, if any To monitor & analyse microwave performance reports & co-ordination with CODE planning for KPI improvements Co-ordination with CODE & field team for validation of MW LOS feasibilities Microwave material mapping from fresh / re-use kitty for successful execution of the all MW released plans for rollout / consolidation / Optimization in circle End to end coordination with support functions for execution of all MW plans released, Traffic shifting & BAU requirements Co-ordination with CODE & BSS team for visibility of all MW operational nodes Feasibility check of all enterprise bandwidth requirements (<=10 Mbps) in MW media within TAT Core Competencies, Knowledge, Experience ~ 3 to 5 years of technology experience in Microwave planning across different vendor equipment. Good Knowledge of vendor products for different OEMs like Huawei, E///, ZTE Ceragon & NEC Knowledge in MW planning and DWDM, SDH, EoSDH, IP/MPLS, QoS Good understanding of various DCN techniques for NMS login/visibility of all vendor equipment. Good understanding of QoS service mechanism in various equipment present in network. Knowledge on MW link optimization & KPI improvement to ensure best in class CXX delivery Team player & eagerness to learn technology advancements. Flexible & adaptive to changes Qualifications Must have technical / professional qualifications Bachelor of Engg. CCNA certification preferred Show more Show less
Posted 1 week ago
4.0 - 10.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Purpose The role will be responsible for ensuring service up time, maintain SLA and execute Service improvement plan for complete Mumbai IP network Key Accountabilities Key Result Areas/Accountabilities Thorough understanding of IP Packet flow, OSI layers Out of box thinking and excellent problem solving skills during troubleshooting, Able to handle tremendous work pressure Overall knowledge of service layer on CEN, IPRAN and FLDS Command level Hands on experience on Cisco (920/903/7xxx), Nokia (72XX, IXR), ECI (1300/1050/1800) and Juniper routers. In depth knowledge of IP Protocols: ISIS, OSFP, BGP, MPLS, L2/L3 VPN, Understanding of Access, PRE-AGG, AGG and core network in terms of services and connectivity Understanding of 2G/3G/4G Knowledge on MSC, MGW, RNC, MME, SGW, OSS, STP, PACO, MPBN connectivity with IP network at CORE and pre-agg MPLS Traffic Engineering, LDP, RSVP, Segment Routing Layer 2 technologies (Ethernet, 802.1q/p VLAN, STP, RSTP, ARP, PPP, MLPPP, LACP) Layer 3 - IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP) Wireshark analysis and packet capture To assign quality tasks to vendors/ engineers/ managed partners for meeting best results. Evolve SLA and KPI driven operations across circles to provide best in class customer experience for Business team on Service ops Domain. Core Competencies, Knowledge, Experience 4 to 10 Years’ experience in the field of IP Networking Demonstrate experience of working in Telecom Service delivery function. Experience with Data Networking platforms and Enterprise products & Services. Vendor governance / resource utilization. CCNA is must in R&S , CCNP –preferred Must Have Technical / Professional Qualifications B.E Effective communication and interpersonal skills Proactive in approach with positive attitude Able to handle pressure Balanced in handling emergencies. Experience in virtual team management Good Stakeholders Management skills to interface with Vendors and partners Show more Show less
Posted 1 week ago
55.0 years
0 Lacs
Sion, Maharashtra, India
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Responsible for carrying out LAN;SD-WAN;TCP/IP;WAN monitoring operations as well configuring network and telecommunication equipment in datacenter and other organizations. Experience of handling Enterprise or Datacentres LAN/WAN Infrastructure (Router and Switches Juniper; Cisco and Dell) and perform day to day Network operational activities (Monitoring; Troubleshooting and Resolution of Monitoring alerts/Incidents reported by Customers) Hands-on Experience on Cisco and Complete understanding of Implementation and management of Routing (Cisco ) Switching (Cisco )Advanced skills in Routing (BGP; OSPF; QoS; Static Routing; Etc.);EtherChannel; Nexus VPC; VLANs; Fibre; ISDN; SNMP; Netflow Proficiency in TCP/IP protocols with a solid understanding of how data packets traverse the network. Expertise in configuring and optimizing routing and switching environments to ensure robust network performance. Hands-on experience with LAN/WAN technologies for effective local and wide area network setups Proven ability to troubleshoot network issues; identify root causes; and implement effective solutions. Must have excellent analytical skills for monitoring network performance and identifying improvement areas. Assist in the planning and deployment of new network projects and expansions. Primary Skills Responsible for carrying out LAN;SD-WAN;TCP/IP;WAN monitoring operations as well configuring network and telecommunication equipment in datacenter and other organizations. Experience of handling Enterprise or Datacentres LAN/WAN Infrastructure (Router and Switches Juniper; Cisco and Dell) and perform day to day Network operational activities (Monitoring; Troubleshooting and Resolution of Monitoring alerts/Incidents reported by Customers) Hands-on Experience on Cisco and Complete understanding of Implementation and management of Routing (Cisco ) Switching (Cisco )Advanced skills in Routing (BGP; OSPF; QoS; Static Routing; Etc.);EtherChannel; Nexus VPC; VLANs; Fibre; ISDN; SNMP; Netflow Secondary Skills Strong knowledge of DNS services and their role in resolving network queries efficiently. Knowledge in cloud networking concepts in Azure (VNET; NSG; ASG; UDR; Express Route;etc.) and other Cloud providers including GCP and AWS. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Show more Show less
Posted 1 week ago
12.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Us All people need connectivity. The Rakuten Group is reinventing telecom by greatly reducing cost, rewarding big users not penalizing them, empowering more people and leading the human centric AI future. The mission is to connect everybody and enable all to be. Rakuten. Telecom Invented. Job Description Why should you choose us? Are you interested in working for a Global Leader in E-commerce? Are you excited about working on highly scalable platforms and applications that are accessed by millions of users every day? If so, read on to find out more about the opportunity. Rakuten Symphony is a Rakuten Group company, providing global B2B services for the mobile telco industry and enabling next-generation, cloud-based, international mobile services. Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloudnative telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development. Let’s build the future of mobile telecommunications together! About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.9 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/. Job Summary We are seeking an experienced and dynamic Lead for our Enterprise Operations team with a specialization in the IP domain. The successful candidate will be responsible for overseeing the design, implementation, and management of our enterprise IP infrastructure, ensuring robust and secure network operations, and leading a team of network professionals to support our business objectives. Key Responsibilities Oversee the design, deployment, and maintenance of IP networks. Contact point for all Customer Escalations, Track and Maintain customer committed SLAs. Appropriate Customer communication with respect to Faults as well as Changes in line with agreements. Monitor network performance and proactively address issues to maintain optimal Customer Experience. Implement best practices for network monitoring, management, and troubleshooting. Maintain comprehensive documentation and control of network configurations, Control changes and procedures to least impact customer services. Root causes analysis and develop workaround/permanent solution to prevent incident recurrence. Coordinate with internal teams and external vendors for network upgrades and maintenance Analyse network performance metrics to identify and address areas for improvement. Implement solutions to enhance network efficiency, reliability, and scalability. Conduct regular network assessments and capacity planning. Lead, mentor, and develop a team of network engineers and administrators. Foster a collaborative and high-performance team environment. Ensure compliance with industry standards, regulatory requirements, and company policies. Conduct regular audits and vulnerability assessments. Stay abreast of emerging technologies and industry trends in the IP domain. Drive innovation and continuous improvement initiatives within the network operations team. Provide training and development opportunities for team members. Job Requirement Qualifications Bachelor’s degree in Electronics and Comm, Information Technology, or a related field. Experience Minimum of 12 years of experience in network administration or a similar role. Minimum 4 years of experience with a focus on Enterprise Operations in IP networks. Proven experience in a leadership or managerial role. Deep understanding of IP networking concepts, including TCP/IP, DNS, MPLS (L2/L3 VPN/VRF-) and MPLS- TE, BGP, QOS, segment routing based network. Strong knowledge of network security practices and technologies (firewalls, VPNs, IDS/IPS). Proficiency in network monitoring and management tools. Excellent problem-solving skills and attention to detail. Strong communication, leadership, and interpersonal skills. Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+) are highly desirable. Preferred Skills Experience with cloud networking. Familiarity with automation tools and scripting languages (Python, Ansible). Knowledge of VoIP and multimedia networking. Experience with SD-WAN and network virtualization technologies. Rakuten Shugi Principles Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. Always improve, always advance. Only be satisfied with complete success - Kaizen. Be passionately professional. Take an uncompromising approach to your work and be determined to be the best. Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory. Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile. Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team. Show more Show less
Posted 1 week ago
8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Performance Modeling Engineer Location – India (Pune) Summary We are looking for modeling engineers to help develop performance models, perform architectural tradeoff analysis, and enable data driven design decisions for our next generation DDR memory controller architectures that can meet today’s complex SoC and workload requirements. Hardware modelling experience (C++/SystemC/TLM/Python) and computer architecture foundation is desired. Responsibilities Develop cycle-level performance models in SystemC or C++ Correlate performance models to match RTL configurations and traffic conditions Work with Memory Architects to understand feature requirements, architectural specifications and implement in the model Analyze architectural trade-offs (throughput, hardware cost) across different scenarios and architectural choices Develop synthetic memory traffic/traces that are representative of real-world applications (CPU, GPU, DSP, NoC, etc) Develop scripts to automate generation of various performance metrics and statistics post RTL simulation that helps identify performance bottlenecks Required Skills BE/B.Tech ME/M.Tech in ECE, E&TC, CS or similar 8+ years of experience in hardware modeling, functional or performance Strong coding skills in C++, SystemC and Transaction Level Modeling (TLM) Basic understanding of performance principles, Queuing Theory, throughput/latency tradeoffs Additional Skills Understand RTL-Verilog, SV, UVM and experience analyzing waveforms Understand memory protocols and timing – DDR4, DDR5, LP4, LP5 Experience using performance simulators – Memory Controller, NoC, CPU models Coding in Python and familiarity with packages like Pandas, Matplotlib Experience working with performance benchmarks – SPEC, STREAM, etc Concepts related to Quality of Service (QoS) and how memory controller can tradeoff performance and latencies We’re doing work that matters. Help us solve what others can’t. Show more Show less
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
TCS IS HIRING FOR NETWORK ENGINEER 8 TO 12 YEARS EXP FOR CHENNAI JD FOR REFERENCE: Hands-on Experience in Switching Administration (DCLAN) · Experience in configuring VXLAN (good to have) or VXLAN Know how (Must have) · Experience in Firewall and load balancer · Experience in Cisco ACI Contract creation, modification · Hands-on Experience in F5 Load balancer Administration & Troubleshooting (DCLAN) · Experience in MPLS, VRF, VPN, and network routing · Experience of installing Cisco and HP networking equipment · Data knowledge o Knowledge of protocols BGP, OSPF, EIGRP, SPT, TRUNKS, VLANs, Port-Channel, Static routing o Networking topologies and protocols. Examples being MPLS, VRF, SIP, Traffic Shaping / QoS o Palo Alto Command line o Cisco command line · Must have a good networking background and understanding Good-to-Have · Minimum of 4 years experience in Datacenter networking domain · Ability to set direction and prioritize work and resources based operational and client needs. · Datacenter Networking Cisco product and technology knowledge. · Palo Alto Networks Certified Network Security Engineer 7-8 (PCNSE7-8) certification preferred. · CCNP certified (or higher) · ITI based support team with 24x7 support operations · Reviews functional and technical designs to identify areas of risk. Show more Show less
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
New Delhi, Delhi, India
On-site
TCS IS HIRING FOR CISCO MERAKI_4 TO 8 YEARS EXP FOR DELHI JD FOR REFERENCE: experience in Core Network with expertise in design, implementation and Administration Network Routing & Switching - EIGRP, OSPF, BGP, MPLS, STP, VTP, HSRP, Port channel, Stack switch, IOS/NXOS upgrade, Cisco Meraki, SDWAN, Juniper, Cisco Catalyst, Pulse VPN Firewalls – Cisco Meraki, Juniper SRX Expertise in Routing - BGP, OSPF, EIGRP, MPLS & VRF concept. Switching – STP, VTP, Port Channeling, VLAN Trunk, QOS, HSRP & VRRP. Daily operational hands-on network duties working with Layer 1-7 switching, TCP/IP, BGP, EIGRP, OSPF, HSRP, and load balancing (Cisco L2/L3 switches, firewalls) Show more Show less
Posted 1 week ago
12.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the “Intelligent Edge” – and creating new customer experiences across intelligent spaces and digital workspaces. Join us redefine what’s next for you. What You’ll Do We are looking for development engineers (Specialist) positions to lead and drive the development of the future enterprise networking products and solutions. Specialists play key hands-on roles in multi-discipline teams working on new and next generation products and solutions. This includes software design, SW development and test, customer interaction, and on-going product support. Projects typically involve coordination with cross-functional internal stakeholders. We are looking for Technical Lead (Expert) positions to lead and drive the development of the future enterprise networking products and solutions. Experts play key hands-on roles in multi-discipline teams working on new and next generation products and solutions. This includes owning product design, product feature definition, software design, SW development and test, customer interaction, and on-going product support. Projects typically involve coordination with cross-functional internal stakeholders. Key Responsibilities Design new features, own end-to-end delivery of subsystems/software modules Leads a project team of software systems engineers and internal and outsourced development partners to develop reliable, cost effective and high quality solutions within stipulated budget/time. Collaborates and communicates with management, internal, and outsourced development partners on software systems design status, project progress, and issue resolution Work often involves cross organizational team guidance: Hardware, Firmware, System management, Field Support, Documentation, Sales teams, Architects, other organizations, etc. to arrive at best solutions. Reviews and evaluates designs and project activities for compliance with systems design and development guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk. Strong ability to negotiate and build consensus in engineering community on technical decisions Leads multiple project teams of software systems engineers including review guidance and support for junior team member s. Education And Experience What you need to bring: Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent 12+ years of experience Required Domain Expertise: Enterprise networking products with expertise in L2/L3/Security Protocols & Features Knowledge And Skills Experience designing and developing firmware for switches and/or network controllers. Strong Operating System experience – Linux, GreenHills, VxWorks etc Knowledge of ASIC architectures – e.g. Broadcom, etc Expert knowledge in C Extensive experience in overall architecture of firmware and interaction with hardware designs for products and solutions. Designing and integrating network solutions into overall architecture and hardware design across multiple platforms Mastery of advanced networking concepts – L2(xSTP, VLAN, LACP, LLDP, TRILL), L3 (OSPF, BGP, Tunnels), Multicast (PIM, IGMP), IPv6, Security (RADIUS/TACACS, SSH, Access Contrl), ACL/QoS. Experience on both platform dependent and platform independent networking protocol work. Ability to internalize standards (IEEE, IETF) and convert into deliverables – design/code etc History of innovation with multiple patents or deployed solutions in the field of software, firmware, or network design Experience with Network Development Tools - Sniffer, Traffic Generators, IXIA, Spirent etc Strong Network troubleshooting ability encompassing: OS, Network Stack, Sniffers, switches, external network. Strong Network troubleshooting ability Experience using version control system – ex. GIT/Clearcase Ability to create white papers and advanced training material for solutions. Excellent written and verbal communication skills. Excellent analytical and problem solving skills. Strongly Desired Skills Identifies and evaluates new technologies, innovations, and solutions for alignment with technology roadmap and business value. Drives innovation and integration of new technologies into projects and activities in the software systems design organization. Demonstrated history of contribution to Intellectual Property and Innovation. Linux Device Driver experience Working knowledge of Assembly code Experience in writing Secure Software Experience in agile development methodology Additional Skills Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #aruba Job Engineering Job Level TCP_02 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Show more Show less
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
: Position: Technical Support Engineer Ref. Code: IIS/AC-C/IN-GD/TSEL2021 Job Summary: We are a fast growing Managed Service Provider with some of the leading Global Enterprises/Telecom Service Providers as our clients. We are in the process of expanding our India Operations and looking for experienced and committed Network/System Engineers to be part of our Support Team. BE /BSc /Diploma engineers with minimum 3 to 5 years of experience into Network and System Support Very good Understanding of TCP/IP and troubleshooting of Network Connectivity Experience with routers, switches and security devices Technical Skills: If experienced in routing and switching the candidate should possess skills in the areas of troubleshooting enterprise networks with the following technologies Routing Static routes, EIGRP, BGP and OSPF Switching STP, UDLD, ARP, VTP, EtherChannels IP Addressing & Subnetting WAN MPLS, SDN circuits and interface related issues such as QoS, errors, discards, etc Firewall , Access list , Stateful Inspection, NAT VPN, Tunneling Monitor performance and ensure system availability and reliability Knowledge of ITIL practices and process is required Strong research, investigation, and evaluation skills, with a structured approach to problem-solving Very good Understanding of Server technologies, Server OS, Database & Applications Experience with Windows Server OS, Linux. Experience in supporting Vmware , Storage etc Good knowledge on DNS, DHCP, Filesystems etc Effective skills and experience analyzing technology behavior and issue resolution Liaise with TAC, vendors and other IT personnel for problem resolution-ability to work and effectively prioritize in a highly dynamic work environment that includes a global focus Experience using Trouble-ticketing tools such as Servicenow/remedy for handling trouble tickets Other Requirements Strong verbal and written communication skills are a must Excellent interpersonal skills and should be a team player Ability to work effectively across internal and external organizations Strong technology background is required Aptitude to acquire new technology and concepts quickly Ready to work on rotational shifts (24x7) Job Location: Bangalore Email: careers@intuitorit.com Show more Show less
Posted 1 week ago
2.0 - 3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position: Network Engineer L1 Ref. Code: IIS/AC-C/IN-GD/NL1123 Job Summary We are a fast growing Managed Service Provider with some of the leading Global Enterprises/Telecom Service Providers as our clients. We are in the process of expanding our India Operations and looking for experienced and committed Network Engineers to be part of our Support Team. BE /BSc /Diploma engineers with minimum 2 to 3 years of experience and Cisco certified (CCNA) Very good Understanding of TCP/IP and troubleshooting of Network Connectivity Experience with Cisco routers, switches and security devices Ideal candidate should have experience Routing & Switching & Security If experienced in routing and switching the candidate should possess skills in the areas of troubleshooting enterprise networks with the following technologies Routing Static routes, EIGRP, BGP and OSPF Switching STP, UDLD, ARP, VTP, EtherChannels IP Addressing & Subnetting WAN MPLS, SDN circuits and interface related issues such as QoS, errors, discards, etc Firewall , Access list , Stateful Inspection, NAT VPN, Tunneling Responsibilities Provide Level-1 support and troubleshooting to resolve network related issues. Monitor performance and ensure system availability and reliability Experience in working in a network operations center is preferred. Knowledge of ITIL practices and process is required Strong research, investigation and evaluation skills, with a structured approach to problem solving Effective skills and experience analyzing technology behavior and issue resolution Liaise with TAC, vendors and other IT personnel for problem resolution-ability to work and effectively prioritize in a highly dynamic work environment that includes a global focus Experience using Troubleticketing tools such as Servicenow/remedy for handling troubletickets Other Requirements Strong verbal and written communication skills are a must Excellent interpersonal skills and should be a team player Ability to work effectively across internal and external organizations Strong technology background is required Job Location: Bangalore Email: careers@intuitorit.com Show more Show less
Posted 1 week ago
3.0 - 4.0 years
6 - 8 Lacs
Pune
Work from Office
We are looking for a Networking and IoT Engineer to join our team in Pune, India. Teltonika s networking solutions business unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energy In this role, you will: Consult with employees and clients on devices/solution-related technical issues . Constantly supervise and prepare the device s Technical documentation. Assess customer needs in the local region, in topics such as, but not limited to, new features, raise proposals for implementation, and supervise the implementation process Participate in direct communication with clients to answer technical questions (conference calls, visits to clients) Coordinate queries with R&D, Production, QA, and Supply management Train internal Sales Managers & Clients on internal configuration systems and devices. What we expect of you: Good English language skills (both spoken and written), as it will be your primary working language. Work experience of 3- 4 years with routers. Knowledge of 2G, 3G, 4G networks, ability to explain network authentication methods, data session establishment Are fluent in English (both spoken and written) as it will be your primary working language Have technical / engineering education and the ability to analyze and solve complex technical problems Are a self-starter that is solution orientated and will find ways to gather information to solve complex tasks Have a working knowledge of software and operating system principles and knowledge of computer network architecture and technologies Have knowledge of server operating principles and technologies, programming languages Are able and experience configuring VLANs, QoS various industrial IoT protocols: Modbus, MQTT, TR-069, JSON-RPC Have experience working with embedded, Linux-based operating systems and the ability to work with SDK Have good problem-solving (troubleshooting and configuration) skills at a Level 2 or 3 Have knowledge of Firewall principles, ability, and experience configuring Firewalls with IPTABLES Coordinate all aspects of the certification process with the Laboratories and internal stakeholders. Constant research and analysis of government rules and regulations on network products. Collaborate with the hardware team to identify certification requirements and methods of compliance Develop and maintain the Certification Plan, Conformity Plan, Compliance Checklist, Compliance Report, and other required documentation Prepare and review the required technical documentation and submit it to government agencies to attain Certificates What we offer: Great opportunities to grow in a strong and rapidly expanding company. Professional development through our career pathways Place where curiosity is key: here, we share knowledge and learn in training courses, conferences or business trips. Salary We appreciate everyones efforts and experiences, so we offer an attractive salary matching your skillset and field expertise. The salary for this position ranges from 6.17 LPA to 7.9 LPA depending on your experience and expertise. Teltonika aspires to become one of the global leaders in providing unique IoT solutions that contribute to making people s lives easier. Since 1998, we have gained considerable experience and competence in electronics development and production. Today, our areas of expertise include telematics, networking, telemedicine, EV charging, and electronics manufacturing. While proactively searching for new ideas and ways to create more value for our clients, we also hope to create a better future for our employees and the communities we operate in. Our organisational culture is based on mutual trust and respect as well as creating synergy with our employees and clients.
Posted 1 week ago
8.0 - 13.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Astera Labs is a global leader in purpose-built connectivity solutions that unlock the full potential of AI and cloud infrastructure. Our Intelligent Connectivity Platform integrates PCIe , CXL , and Ethernet semiconductor-based solutions and the COSMOS software suite of system management and optimization tools to deliver a software-defined architecture that is both scalable and customizable. Inspired by trusted relationships with hyperscalers and the data center ecosystem, we are an innovation leader delivering products that are flexible and interoperable. Discover how we are transforming modern data-driven applications at www.asteralabs.com . Senior Design Verification Engineer We are seeking talented Design Verification Engineers with proven expertise in industry-standard protocols such as PCIe and CXL. You will play a key role in the functional verification of designs, from developing block-level and system-level verification plans to writing test sequences, executing tests, and collecting and closing coverage. Responsibilities: Develop and execute block-level and system-level verification plans. Write and execute test sequences and collect and close coverage. Collaborate with RTL designers to debug failures and refine verification processes. Utilize coding and protocol expertise to contribute to functional verification. Develop user-controlled random constraints in transaction-based verification methodologies. Write assertions, cover properties, and analyze coverage data. Create VIP abstraction layers for sequences to simplify and scale verification deployments. Basic Qualifications: Minimum of 8 years experience in supporting or developing complex SoC/silicon products for server, storage, and/or networking applications. Strong academic and technical background in Electrical Engineering or Computer Engineering (bachelor s degree required, master s preferred). Professional attitude with the ability to prioritize tasks, prepare for customer meetings, and work independently with minimal guidance. Knowledge of industry-standard simulators, revision control systems, and regression systems. Entrepreneurial, open-minded behavior and a can-do attitude, with a focus on customer satisfaction. Required Experience: Interpreting PCIe/CXL standard protocol specifications to develop and execute verification plans in simulation environments. Experience using Verification IPs from third-party vendors for PCIe/CXL, focusing on Gen3 or above. Ability to independently develop test plans and sequences in UVM to generate stimuli. Experience writing assertions, cover properties, and analyzing coverage data. Developing VIP abstraction layers for sequences to simplify and scale verification deployments. Preferred Experience: Expertise in verifying Physical Layer, Link Layer, and Transaction Layer of PCIe/CXL protocols, including compliance on PCIe/CXL EP/RC. Experience with buffering and queuing with QoS on complex NOC-based SoCs. Analyzing performance at the system level on switching fabrics. Salary: Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. We know that creativity and innovation happen more often when teams include diverse ideas, backgrounds, and experiences, and we actively encourage everyone with relevant experience to apply, including people of color, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities.
Posted 1 week ago
3.0 - 8.0 years
4 Lacs
Bengaluru
Work from Office
Are you passionate about helping people use technology to solve problems? Do you love being a part of an exciting and innovative environment? Join Amazon IT Services! We re looking for people who strive to Work Hard. Have Fun. Make History. Amazon s Corporate Infrastructure Services (CIS) is seeking bright, adaptable, and hardworking applicants to join our IT Services organization as an Audiovisual (AV) Deployment Engineer. This role will be responsible for remote and onsite configuration and testing of audiovisual systems to support new and existing deployments at Amazon corporate sites. The right candidate will possess a strong background in AV engineering with focused technical experience with audiovisual technologies and large-scale hardware deployments. The candidate must be able to thrive and succeed in an ever-changing environment, identify opportunities for efficiency and automation in the delivery process, and not be hindered by abrupt changes in a project. This role will require clear, concise communication, bias for action, and strong ownership in dealing with project responsibilities. The successful candidate will need skill in identifying and documenting technical problems. The role requires an ability to deliver on responsibilities while continually raising Amazon s quality bar. Problem solving skills and thriving in high-pressure environments are essential to success in this role. Configure audiovisual devices remotely using scripts and deployment tools Configure, tune, and test audiovisual devices onsite, including: System Control Processors, Audio Digital Signal Processors (DSPs), Videoconferencing Codecs, and more. Modify existing deployment scripts/automation to improve or enhance capabilities and performance Develop new scripts or create tooling to automate tasks, and partner with another team to publish. Track project assignments and adjust personal schedule based on project priorities Plan travel and make travel bookings to support onsite project deliveries Communicate with Amazon AV project delivery managers on project status Troubleshoot and escalate system issues to Amazon AV design and engineering teams Communicate with external vendors including AV integrators Adapt to changing objectives and thrive in situations with a high degree of complexity and ambiguity About the team The AV Hardware Deployment Engineering team consists of 10 Engineers globally (5 in AMER, 3 in EMEA, and 2 in APAC). This team is responsible for the final configuration and deployment of all Amazon AV systems globally. Technical Expertise: Strong foundational knowledge in AV systems, including video conferencing equipment, sound systems, display technologies, and network infrastructure. Experience with AV software, hardware, and control systems (such as Crestron, Extron, or AMX) is preferred. Hands-On Experience: Minimum of 3 years of practical experience in deploying, installing, and supporting/troubleshooting AV systems in commercial production environments. Certifications: Relevant certifications such as CTS (Certified Technology Specialist), AVIXA, or other AV industry certifications are a plus. Problem-Solving Skills: Ability to diagnose and resolve technical issues quickly and effectively, often under tight deadlines, to ensure minimal disruption during installations or deployments. Communication & Teamwork: Strong verbal and written communication skills, with the ability to collaborate effectively with project managers, clients, and team members to deliver high-quality AV solutions. Extensive Experience with AV Technologies: Proven track record in deploying and managing AV systems, including video conferencing platforms, digital signal processors (DSP), AV control systems (like Crestron or AMX), and audio equipment. Certifications in AV Systems: Certifications such as CTS (Certified Technology Specialist), CTS-D (Design), or CTS-I (Installation), along with vendor-specific credentials (e.g., Crestron, Extron, or Dante). Proficiency in Networking and IT Systems: Strong understanding of IP networking, VLANs, QoS, and firewalls, as well as experience integrating AV systems with IT infrastructure. Advanced Troubleshooting Skills: Ability to diagnose and resolve complex hardware, software, and network-related issues in AV environments under tight deadlines. Project Management Experience: Demonstrated experience managing large-scale AV projects, including coordinating with clients, stakeholders, and subcontractors, and ensuring project deliverables are met on time and within budget.
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The Quality of Service (QoS) job market in India is rapidly growing, with many companies looking for professionals who can ensure the smooth functioning of their networks and applications. If you are a job seeker interested in QoS roles, this article will provide you with valuable information to help you navigate the job market in India.
The average salary range for QoS professionals in India varies based on experience levels: - Entry-level: INR 3-5 lakhs per annum - Mid-level: INR 6-10 lakhs per annum - Experienced: INR 12-20 lakhs per annum
In the QoS field, a typical career path may include roles such as: 1. Junior QoS Engineer 2. QoS Engineer 3. Senior QoS Engineer 4. QoS Architect 5. QoS Manager
In addition to QoS expertise, professionals in this field often need skills such as: - Networking fundamentals - Troubleshooting abilities - Knowledge of different protocols - Analytical thinking
As you explore QoS job opportunities in India, remember to showcase your expertise in this field through your resume and interview preparation. Stay updated on the latest trends and technologies in QoS to stand out as a competitive candidate. Best of luck with your job search!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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