628 Qos Jobs - Page 2

Position Overview: We are seeking a highly skilled and experienced IT Administrator (Manager or Assistant Manager) with a strong background in Linux and Windows server administration , specifically within a BPO or Contact Center environment . The ideal candidate will have hands-on experience with dialers like Exotel (Drishti), C-Zentrix , or similar systems, and must be capable of troubleshooting complex IT issues, handling high-pressure situations, and managing transition projects such as cloud migration and multi-location IT infrastructure setup . Key Responsibilities: Infrastructure & Systems: Administer, manage, and monitor Linux (Ubuntu/CentOS/RHEL) and Windows Servers (2012/2016/2019) . Set up and manage multi-location server networks, VPNs, and data synchronization across branches. Plan and lead cloud transition (AWS, Azure, or equivalent), including hybrid environments if needed. Dialer & Voice Infrastructure: Install, configure, and support dialer systems like Exotel (Drishti), C-Zentrix, Ameyo , etc. Troubleshoot dialer issues, call drops, SIP trunking, and agent login problems in real time. Ensure high uptime and QoS for voice systems. IT Strategy & Transition: Lead IT transition strategy including cloud migration, centralized monitoring, disaster recovery, and scalability for future growth. Evaluate and implement technologies for remote work, call routing, virtual desktops , etc. Support & Maintenance: Manage incident response, root cause analysis, and preventive maintenance for hardware and software. Ensure data backups, DR plans, patch management, and security audits are implemented. Team & Vendor Management: Guide and mentor IT support staff or junior admins. Liaise with vendors for AMC, software licenses, dialer issues, internet failovers, etc. Required Skills & Experience: 5+ years of experience in IT Admin/Manager roles, with at least 2–3 years in BPO/Contact Center setups . Strong working knowledge of Linux and Windows OS , Active Directory, DNS, DHCP, File Servers. Proven experience with dialers like Exotel, Drishti, Ameyo, or C-Zentrix is mandatory . Hands-on experience with cloud platforms (AWS/Azure/GCP) and hybrid setups is highly preferred . Experience setting up and supporting multi-location or branch-level IT infrastructure . Strong troubleshooting abilities, especially in stressful or critical downtime situations . Understanding of network security, firewalls (e.g., Fortinet, SonicWall), switches, and routers . Basic scripting or automation knowledge (PowerShell, Bash) is a plus. Soft Skills: Strong communication skills to coordinate with operations and cross-functional teams. Excellent problem-solving mindset with an ability to thrive under pressure . Ability to manage multiple tasks and priorities simultaneously. Qualifications: Bachelor’s degree in Computer Science, IT, or related field. Certifications like RHCE, MCSE, CCNA, AWS/Azure Solutions Architect are a strong advantage. Interested Candidate can apply on nancy@atiyahealthcare.com OR Send message on 9773743345 Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹90,000.00 per month Schedule: Day shift Work Location: In person

Job Description Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years’ experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution ͏ ͏ ͏ ͏

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Responsibilities • Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. • Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). • Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. • Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. • Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. • Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. • Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). • Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. • Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. • Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. • Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. • Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. • CCNP Equivalent Certifications with around 5 years’ experience. • Should be able to Multitask & involve in multiple projects at a time. • Take lead and participate in S0 calls and Outages till resolution ͏ ͏ ͏ ͏ Mandatory Skills: Cisco Firewalls and VPN. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Responsibilities  Maintain the client’s security and networking devices and upgrade when necessary  Providing support for other engineers on PA equipment/software  Cross train in-house to share knowledge and share work load  Provide support on client projects for Firewalls related Incident , Change & Problem tickets. This includes real time troubleshooting, documentation designed and installation rollouts & Monitoring.  Responsible for installation including Palo Alto Firewalls.  Provide support to project managers on security/network deployments, policy management, exceptions creation etc.  Suggest and detail design changes as and when needed  Documentation for the customers installations and provide continue service advice  Pro-actively review and maintain client infrastructure  Responding to emergency situations and performing effective troubleshooting during production outages  Working remotely or onsite as per business requirements Person Specification Essential  Palo Alto Networks Certified Network Security Engineer 7-8 (PCNSE7-8) certification preferred.  Data knowledge o Knowledge of protocols BGP, OSPF, EIGRP, SPT, TRUNKS, VLANs, Port-Channel, Static routing o Networking topologies and protocols. Examples being MPLS, VRF, SIP, Traffic Shaping / QoS o Palo Alto Command line  Must have a good networking background and understanding  A high level of Palo Alto expertise in design, configuration, migrations, tuning and customisation of features  Thorough knowledge of Panorama, WildFire, Global Protect, and other Palo Alto features including and not limited to SSL decryption  Familiarity with Data Centre environment and hosted deployments/cloud  Experience of supporting clients remotely and face to face, along with experience of working with SIP providers  Experience with Wireshark or other protocol analysers  Excellent communication skills – both written and verbal  Must be flexible to work outside of business hours as per business requirements.  Needs to be able to remain calm under pressure and ensure a logical thought process is maintained. Show more Show less

Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over $5 billion in revenue. Arista’s award-winning platforms, ranging in Ethernet speeds up to 800G bits per second, redefine scalability, agility, and resilience. Arista is a founding member of the Ultra Ethernet consortium. We have shipped over 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Arista is committed to open standards, and its products are available worldwide directly and through partners. At Arista, we value the diversity of thought and perspectives each employee brings. We believe fostering an inclusive environment where individuals from various backgrounds and experiences feel welcome is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as the Great Place to Work Survey for Best Engineering Team and Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest quality and performance standards in everything we do. Job Description Who You’ll Work With Arista strengthened its commitment to open network software by introducing Arista switches Powered by SONiC (Software for Open Networking in the Cloud). Enabled by a new Arista SAI (Switch Abstraction Interface) offering, customers now have the flexibility to deploy SONiC software on Arista switching platforms, combining the benefits of open-source software with Arista EOS® for open, high performance, highly available networks. https://www.arista.com/en/company/news/press-release/10694-pr-20200505 What You’ll Do As a Software Engineer, your core responsibility is to deliver new cutting edge product features. A major part of this is writing and owning the design/implementation of the code that drives our products. However, the role of a Software Engineer is much bigger than ‘simply’ writing code. Software engineers work on the whole development process, including: Suggesting and deciding what features to build Design, architect and develop network applications and microservices for Data Center Networking on SONiC Pushing, testing, documenting the feature Working alongside customers in the field if needed Qualifications Are you right for this role? This is an interesting and exciting opportunity to be a part of the software development team that is redefining Data Center switching. For success at Arista all you need is: Strong engineering and Computer Science fundamentals Extensive background in algorithms and strong software architecture skills Fluency in one of C/C++/Python programming Hands-on experience with designs and implementations in a strong product-engineering environment Preferred Qualifications A minimum of 5 years of experience in software development A minimum of one year of hands-on SONiC experience is a must Understanding of SONiC architecture Knowledge of the FRR open routing stack (formerly Quagga, Zebra), Redis-DB, and Docker Experience using SONiC SAI for new feature development and integration Experience in Network Systems Software development Strong software debugging skills especially in embedded systems Experience with software development for the forwarding ASICs, FPGAs, Network Processors etc Datapath forwarding for ACLs, QoS, Unicast, Multicast, etc is a plus Strong communication skills and the ability to work in a team environment Experience working through the complete software development life cycle right from Additional Information Arista stands out as an engineering-centric company. Our leadership, including founders and engineering managers, are all engineers who understand the principles of sound software engineering and the importance of doing things right. We hire globally into our diverse team. At Arista, engineers have complete ownership of their projects. Our management structure is flat and streamlined, and software engineering is led by those who understand it best. We prioritize the development and utilization of test automation tools. Every part of the company is accessible to our engineers, providing opportunities to work across various domains. Arista is headquartered in Santa Clara, California, with development offices in Australia, Canada, India, Ireland, and the US. We consider all our R&D centers equal in stature. Join us to shape the future of networking and be part of a culture that values invention, quality, respect, and fun. Show more Show less

This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Job ID: 35488 Job Level: PT1 Core Job Location: Gurgaon/ Bangalore Function: Chief Operations Office (COO) Why We Need This Role To provide technical resolution to faults on Colt backbone networks, owning all complex hardware / software faults generated on the network to resolve any issues escalated by the team and working to further improve and enhance the processes. This will involve managing the appropriate, timely level of escalation on complex, escalated and reoccurring network faults. . What You Will Do Co-ordinates investigations and proposals for changes and circumventions; monitors implementation of remedies in liaison with other functions Determines and initiates preventive measures, such as identifying and investigating suspect software and other components Makes decisions and gives information and advice for incident control, in line with SLAs Ensures incidents, problems and resolutions are fully documented within the relevant reporting systems and syndicated to all stakeholders Monitors deviations from requirements or SLAs and takes appropriate action Analyses problem management processes, advises on improvements and leads project activity to implement them Analyses trends, creates and monitors plans and strategies to investigate and resolve incidents and problems What We’re Looking For The ideal candidate with 6+ years of relevant industry experience in operations (Access and Core Network). Good understanding/Knowledge on troubleshooting/ installation on Core IP network backbone. SDWAN experience will be preferred. Excellent knowledge of Cisco IOS XR, Juniper JUNOSe Advanced knowledge of BGP, ISIS, MPLS (L2, L3 VPN), IPSec, Traffic Engineering Basic understanding of the architecture of the following hardware platforms; Cisco NCS, Cisco ASR and Juniper MX Basic understanding of the architecture of the following switching platforms; Cisco 3750, 4948, etc. Alcatel 7470, 7270 (5620SAM) Cisco ACI, SDWAN (Versa, VeloCloud, etc.) Basic understanding of SDH and optical technology. Knowledge of QOS techniques. Understanding of ARBOR Peak flow and TMS advantageous. Good Shell, Perl or Python experience and can demonstrate writing scripts. Skills Network Operations Carrier ServicesBusiness IntelligenceBuilding and Managing TeamsSupervisory LeadershipNetwork Operations Standards and ProceduresNetwork Operations Diagnostics Education A bachelor’s or master’s degree in Information Technology, Engineering or a relevant field What We Offer You Looking to make a mark? At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most Recently We Have Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech. Show more Show less

This job is with Moody's, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: Technology Services Group(TSG) Job Category Engineering & Technology Experience Level: Experienced Hire Job Description Job Title: Senior Systems Engineer - Network - Loadbalancing Entity : MSS Line of Business/Department :TSG Location : Bangalore / Gurgaon Full Time / Part Time : Full Time Reporting to : VP Skills And Competencies 7+ years’ experience in global network support team Strong knowledge on Load Balancing / Application Delivery (F5 LTM/GTM/Enterprise Manager) Proficiency in writing and debugging F5 iRules. Strong understanding of application traffic flows and troubleshooting techniques. Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics). Knowledge of network security principles, SSL certificates, and encryption methodologies. Familiarity with other load balancers, firewalls, and web proxies is a plus. Familiarity with cloud-based load balancing solutions (AWS, Azure, GCP). Knowledge on Python, Ansible, Stackstorm is a plus Experience investigating complex issues and performing corrective actions, proven track record in leading major incident recovery. Highly impactful problem-solving skills and attention to detail. Experience working with ITSM systems such as ServiceNow. Customer focused & solutions driven Participate in rotational weekend shifts OR on-call and provide after-hours support. Exceptional written and verbal communication skills. Education Proven hands-on network engineering experience F5 Certified BIG-IP Administrator (F5-CA) or higher certification is preferred CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Responsibilities Configure and maintain F5 Load Balancers: Implement and manage F5 load balancers (LTM, GTM, ASM, APM modules), develop and implement profiles, rules, and policies to meet business requirements, and ensure uptime and reliability. Collaborate with network and engineering teams: Work together on load balancing infrastructure for cloud and data center environments. Network architecture analysis and implementation: Understand and apply network architecture principles. Daily administration of network load balancer environment: Oversee the daily operations and maintenance of the network load balancer environment. Monitor and analyze performance: Continuously monitor load balancer performance, analyze logs and performance data, and implement health checks and failover strategies to ensure high availability of applications. Troubleshoot and resolve issues: Address connectivity, traffic flow, and application performance issues involving F5 products. Proficiency in Switching: Knowledge of LACP, vPC, STP, VLAN, ARP, IP, etc. Network monitoring and alerting: Utilize tools like SolarWinds, Orion, Netflow, Grafana for monitoring and dashboarding. Troubleshoot data packet capture and analysis: Experienced in TCP/IP packet capture and analysis. Configure and install network devices and services: Set up routers, switches, firewalls, load balancers, VPN, QoS. Perform network maintenance and upgrades: Apply service packs, patches, hot fixes, and security configurations. Monitor system performance and reliability: Ensure system availability and reliability, monitor resource utilization, and plan capacity. Provide Level-2/3 support: Offer advanced support and troubleshooting to resolve issues. Configuration and change management: Work within established policies to ensure successful changes to the network infrastructure. Security tools and policies: Select and implement security tools, policies, and procedures in collaboration with the security team. Implement global risk controls: Apply security measures and best practices to manage risk. On-call rotation and after-hours support: Participate in on-call rotation, weekend changes, and provide after-hours support. Service recovery and mitigation: Lead service recovery from major incidents, identify root causes, and implement permanent solutions. Documentation: Develop and maintain documentation for application configurations, processes, and procedures including SoPs. About The Team The Technology Services Group (TSG) are seeking a highly skilled and motivated Juniper Network Support Engineer with a focus on BGP peering, routing/switching, MPLS, ISIS, and OSPF. As a key member of our global network support team, you will play a crucial role in maintaining and optimizing our network infrastructure to ensure seamless connectivity, high performance, and reliability. Show more Show less

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Test and evaluate network security systems and processes to eliminate problems and make improvements Provide engineering expertise in identification of process improvement and automation opportunities. Manage the network and security systems within a global multi-region, multi-tenant cloud (AWS, Azure, GCP, & etc.) and on premises environment. Includes AWS WAF, Imperva SecureSphere WAF, Incapsula WAFs, McAfee and Checkpoint IPS appliances, Fortinet Firewalls, Fortinet SDWAN, Checkpoint and Cisco FWs and more. Support Network and Systems Security, Capacity planning and management, Plan for Disaster Recovery, Contingencies and Business Continuity Actively seek out inefficient workflows and work with leadership to establish road maps to streamline or automate those workflows Work with leadership and other cross functional teams to establish processes will reduce MTTI/MTTD/MTTR Prepare Business Cases, deployment plans, migration plans, and detailed bills of materials in preparation for presentation to Leadership to review for new deployments Create executive and technical-level communications and to gain credibility/trust of internal and external customers Convey technical information/solutions to different audiences using whiteboards, presentations, or written communications in a workshop format Consult, assess, or audit, design, and interview stakeholders to resolve highly technical requirements Research and stay ahead of curve on emerging tools, techniques, and technologies Maintain deep current technical knowledge of Network, Network Security and Cloud technologies Provide direct support, including after hours for the global network as needed Qualifications 8+ years of validated experience in managing, provisioning, and designing network security technologies in a large globally diverse environment Expert-level hands-on configuration of networking equipment, management tools and network analyzers In depth experience managing Imperva WAF, Incapsula Cloud WAF, AWS Cloud WAF In depth experience managing Trellix IPS and Checkpoint IPS Proven experience writing detailed methods of procedure and maintain documentation including the creation of Visio drawings Demonstrated strong 'Consultative based mindset' with collaboration skill for uncovering unmet technology-based needs and translating the requirements into strategic solutions Network Automation experience with Python and/or Ansible Any WAF certifications. Expert level understanding and implementation of commonly deployed WAN technologies and concepts – P2P, MPLS, VRF, Wave, SONET, DWDM, SDWAN, WAN Optimization Experience of Layer 3 technologies, including - IPv4, BGP, OSPF, EIGRP, PIM, HSRP, DMVPN, NHRP, and GETVPN – is required Experience of Layer 2 technologies, including - Spanning-Tree, VLANs, QinQ, Dot1q – is required Experience of traffic prioritization technologies and techniques including – QoS, TOS, COS, LLQ, CBWFQ, WFQ, Shaping, Policing, MPLS-VPN QoS Experience of Cloud Networking technologies Operational experience with load-balancing technologies such as Citrix, VmWare Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. This is a hybrid remote/in-office role and reporting to Manager. This is individual contributor (Non-Managerial) role #LI-Hybrid Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Job ID: 35488 Job Level: PT1 Core Job Location: Gurgaon/ Bangalore Function: Chief Operations Office (COO) Why we need this role: To provide technical resolution to faults on Colt backbone networks, owning all complex hardware / software faults generated on the network to resolve any issues escalated by the team and working to further improve and enhance the processes. This will involve managing the appropriate, timely level of escalation on complex, escalated and reoccurring network faults. . What you will do: Co-ordinates investigations and proposals for changes and circumventions; monitors implementation of remedies in liaison with other functions Determines and initiates preventive measures, such as identifying and investigating suspect software and other components Makes decisions and gives information and advice for incident control, in line with SLAs Ensures incidents, problems and resolutions are fully documented within the relevant reporting systems and syndicated to all stakeholders Monitors deviations from requirements or SLAs and takes appropriate action Analyses problem management processes, advises on improvements and leads project activity to implement them Analyses trends, creates and monitors plans and strategies to investigate and resolve incidents and problems What we’re looking for: The ideal candidate with 6+ years of relevant industry experience in operations (Access and Core Network). Good understanding/Knowledge on troubleshooting/ installation on Core IP network backbone. SDWAN experience will be preferred. Excellent knowledge of Cisco IOS XR, Juniper JUNOSe Advanced knowledge of BGP, ISIS, MPLS (L2, L3 VPN), IPSec, Traffic Engineering Basic understanding of the architecture of the following hardware platforms; Cisco NCS, Cisco ASR and Juniper MX Basic understanding of the architecture of the following switching platforms; Cisco 3750, 4948, etc. Alcatel 7470, 7270 (5620SAM) Cisco ACI, SDWAN (Versa, VeloCloud, etc.) Basic understanding of SDH and optical technology. Knowledge of QOS techniques. Understanding of ARBOR Peak flow and TMS advantageous. Good Shell, Perl or Python experience and can demonstrate writing scripts. Skills Network Operations Carrier Services Business Intelligence Building and Managing Teams Supervisory Leadership Network Operations Standards and Procedures Network Operations Diagnostics Education A bachelor’s or master’s degree in Information Technology, Engineering or a relevant field What we offer you: Looking to make a mark? At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.

The ideal candidate will be responsible for the design, implementation, configuration, management, and troubleshooting of our Palo Alto Networks security infrastructure. This role requires a deep understanding of network security principles, advanced threat protection, and best practices for securing enterprise networks. The engineer will play a critical role in maintaining the integrity, confidentiality, and availability of our network assets and data. Key Responsibilities: Design & Implementation: Participate in the design and architecture of network security solutions utilizing Palo Alto Networks firewalls. Implement and deploy Palo Alto Networks firewalls (physical and virtual) across various environments. Configuration & Management: Configure, manage, and optimize security policies (Security Rules, NAT, QoS, Policy Based Forwarding, etc.) on Palo Alto firewalls. Administer and fine-tune advanced threat prevention features including Threat Prevention, WildFire, URL Filtering, DNS Security, and Enterprise DLP. Manage VPNs (Site-to-Site, GlobalProtect VPN) for secure remote access and branch office connectivity. Configure and maintain Panorama for centralized management of multiple Palo Alto firewalls. Monitoring & Troubleshooting: Monitor firewall logs and alerts for security incidents and performance issues. Perform root cause analysis and troubleshoot complex network security problems related to firewall functionality, connectivity, and performance. Utilize Packet Tracer, traffic logs, and other Palo Alto tools for in-depth analysis. Security & Compliance: Ensure firewall configurations adhere to industry best practices, security policies, and compliance requirements (e.g., ISO 27001, NIST, PCI DSS). Conduct regular security audits and vulnerability assessments of firewall configurations. Participate in incident response activities related to network security events. Maintenance & Upgrades: Perform regular maintenance, software upgrades, and patch management for Palo Alto firewalls and Panorama. Develop and maintain documentation for firewall configurations, network diagrams, and operational procedures. Collaboration & Support: Collaborate with other IT teams (Network, Systems, Applications) to ensure seamless integration of security solutions. Provide expert-level support and guidance to junior engineers and other teams on Palo Alto Networks technologies. Qualifications: Education: Bachelor’s degree in computer science, Information Technology, Cyber Security, or a related field (or equivalent practical experience). Experience: Minimum of 3-5 years of hands-on experience designing, implementing, and managing Palo Alto Networks firewalls in an enterprise environment. Proven experience with Panorama for centralized management. Experience with advanced security features such as WildFire, Threat Prevention, URL Filtering, and GlobalProtect. Experience with network protocols (TCP/IP, BGP, OSPF), routing, and switching. Technical Skills (Required): Expertise in Palo Alto Networks Next-Generation Firewalls (NGFW). Strong understanding of network security concepts (firewalls, VPNs, IDS/IPS, WAF, DLP, Zero Trust). Proficiency in configuring and troubleshooting VPN technologies (IPSec, SSL VPN). Familiarity with cloud security concepts (e.g., Azure, AWS, GCP) and securing cloud environments with Palo Alto. Experience with scripting languages (e.g., Python) for automation is a plus. Certifications (Preferred): Palo Alto Networks Certified Network Security Engineer (PCNSE) - Highly Preferred Palo Alto Networks Certified Network Security Administrator (PCNSA) Other relevant industry certifications (e.g., CompTIA Security+, CCNA Security, CCNP Security) are a plus.

Technical Support Engineering Bangalore, Karnataka, India Date posted Jun 13, 2025 Job number 1830803 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Job Description: Support Engineers (SE) serve as Senior technical leaders for customers, via phone and email. They deliver value by collaboratively solving customer problems, providing proactive support advice, promoting product quality and enhancements, and creating self-help assets to broadly reach more customers. Successful engineer skill set: o Problem isolation and solving techniques. o Ability to navigate highly complex technical and political issues requiring expert product or service knowledge. o Act as a subject matter expert regarding product / configuration. o Ability to leverage troubleshooting tools such as analysis of event logs, component traces, and performance traces to resolve customer issues. The ideal candidate works well in a team: o Strong collaborator across the business, including our Development Teams. o Ability to receive feedback and recognize areas of improvement. o Keeps stakeholders informed to ensure customer success. We are looking for someone who is dependable: o Demonstrates ability to consistently make and keep commitments to customers and team members. o Effective time management by utilizing available time to progress current cases forward. o Proactively looking for opportunities to contribute to the success of the team. o Consistently demonstrate case management excellence, including daily notes and timely updates to customers and stakeholders involved. Responsibilities Help solve technically complex, strategic/high-profile, or long-running customer cases that may require interaction with Software Engineering Responsible for the customer support experience with Microsoft Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams Identify cases that require escalation, either technically or strategically Create and maintain incident management requests to product group/engineering group Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions) Lead or participate in building communities with peer delivery roles Qualifications Required 7+ years' troubleshooting experience working for any IT retailers and/or within any tech support role, ideally around Microsoft technologies Experience working with Skype for Business, Microsoft Teams, Windows Server and Active Directory Strong networking, VoIP, experience with underlying technologies such as: Routing & Switching Protocols, TCP/IP, DNS, QoS, SIP or VLANs, and WAN protocols and technologies Preferred experience in one or more of these areas: Knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams Hands on Experience on Teams Admin Center and M365 Admin Center Experience in Office 365 Authentication and voice offerings Expert knowledge of voice protocols such as SIP, as well as Azure AD Connect Previous experience deploying, administering and/or supporting Enterprise Unified Communications solutions Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP, Unified Communications Experience troubleshooting and resolving problems on Microsoft Teams, Hybrid environments set up with Skype for Business Server 2015-2019 Experience working with network capture/analysis tools: Netmon, WireShark, HTTPs decryption tools Certified in MS700, MS720 Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Noida,Uttar Pradesh,India Job ID 768077 Join our Team About this opportunity We are now looking for a Domain Support Specialist to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support. What you will do Will Work in a 24 X 7 Environment. Will support the customer over email as well as phone. Sound knowledge of Microwave Technology Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series Having sound knowledge on Mini-link 6300, 6600 Series & Mini-link TN AMM series. SO-EM/ENM hands on experience Software upgrade process for these Mini-link 6300, 6600 Series & Mini-link TN AMM series QoS parameter knowledge for Mini-link 6300, 6600 Series & Mini-link TN AMM series Ethernet alarms and parameters with their troubleshooting process Raise and update the tickets in in tool for all the issues handled / worked upon. Will have to report the daily issues handled / escalated in the form of daily shift reports. Need to make sure that issues are handled in right time frames as per the SLA / Commitments. Good knowledge over SLA/WLA Good in preventive activities with available performance report from Microwave NMS Good in customer handling and RCA identification You will bring Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent 3-7 years of hands-on experience on 2nd Level Engineer- functional role. Good Technical Knowledge of the Microwave Technology preferably 6K series. Transmission or ENM experience preferred.

Grow with us About this opportunity: It will be practically impossible for human brains to understand how to run and optimize next generation of wireless networks, i.e., 5G networks with distributed edge compute, that will drive economic and social transformation for all aspects of society. Machine Learning (ML) and other Artificial Intelligence (AI) technologies will be vital for us to handle this opportunity. We are expanding the Ericsson MLOps Engineering Unit with tech savvy developers with right attitude and skillset. MLOps is an iterative process for building, deploying, operationalizing, and observing AI/ML systems. MLOps aim is to manage the end-to-end life cycle of AI/ML models through all the phases, experimentation, development, deployment, model performance monitoring and re-training and, when needed, re-design and re-architecture to keep models operating in optimal conditions in production environments. A MLOps platform provides services and components to assist and guide organizations through this iterative process. MLOps platform components are designed to overcome the challenges to develop and operate AI/ML systems at industrial scale on production environments. Role Summary As a Software Engineer , you will build and deploy MLOps Services and components, enabling AI Use Cases Development and Production deployment with focus on scaling, monitoring and performance, re-using the MLOps Platform. The MLOps Platform unit is designing, engineering, operating, and maintaining cloud native K8s based micro-service Architecture – Service and Components that delivers that aim to deliver end to end MLOps features and functionality e.g. CI/CD, data exploration notebooks (Jupyter), ML model development and deployment, workflow engines, and ML frameworks (i.e. TensorFlow) for easy consumption by Ericsson products and services. The AI MLOps Platform covers infrastructure capacity and tools for all AI/ML project and system needs across different Ericsson Products. The main approach is to integrate/extend existing private and public cloud infrastructures, and to base the toolbox components on open source software. The deployed environments are heterogeneous, so multi-cloud, hybrid-cloud, and WAN networking are also key technology areas. In this role, you are expected to be a very hands-on developer, functioning as an individual contributor, as well as work within a cross functional team that is responsible from study, design, implement, test, deliver and maintain phases of the projects/products. Key Responsibilities Develop/integrate/automate a core AI/ML software environment, in close collaboration with data scientist and product developers Operationalize and extend open source software components, covering the entire ML model life-cycle, including e.g. data transformation, model development, deployment, monitoring, re-training, security. Collaborate with product development teams and partners in Ericsson Businesses to industrialize a platform for machine learning models and solutions as part of Ericsson offerings including providing code, workflows and documents Work with MLOps projects and development teams to identify needs and requirements for AI/ML tools and infrastructure resources. Evaluate and plan capacity of CPU, GPU, memory, storage, and networking resources to balance cost versus desired productivity and performance Develop essential automation scripts and tooling to help quality assurance, maintenance, migration, and cost-control of infrastructure deployments. Manage communication, planning, collaboration and feedback loops with business stakeholders. Model the business problem statement into AI/ML problem. Contribute to IPR creation for Ericsson in AI/ML Lead functional and technical analysis within Ericsson businesses and for strategic customers to understand MI-driven business needs and opportunities Lead studies and creative usage of new and/or existing data sources. Work with Data Architects to leverage existing data models and build new ones as needed. Provide MI Competence build-up in Ericsson Businesses and Customer Serving Units Develop new and apply/extend existing, concepts, methodologies, techniques for cross functional initiatives Key Qualifications Bachelors/Masters in Computer Science, Electrical Engineering or related disciplines from any of the reputed institutes. First Class, preferably with Distinction. Applied experience: 2+ years of experience with infrastructure, platforms, networking, and software systems; and an overall industry experience of about 4+ years. Strong software engineering experience with one or more of Golang, Java, Scala, Python, JavaScript, using container-based development practices Experience with data analytics and AI/ML systems, for example, Spark, Jupyter, Tensorflow Experience with large scale systems, for example reliability/HA, deployment, operations, testing, and trouble-shooting. Experience with delivering software products, for example release management, documentation Experience with usage/integration of public cloud services, for example, identity and access management, key management, storage systems, CPU/GPU, private/virtual networking, and Kubernetes services. Experience with modern distributed systems and tooling, for example, Prometheus, Terraform, Kubernetes, Helm, Vault, CI/CD systems. Experience with WAN networking solutions, redundancy/fail-over, QoS, and VPN technologies. Experience with Infrastructure-as-code and SRE ways-of-working Strong system administration skills, Linux and Windows Awareness of ITIL/ITSM methodologies for operations and service delivery Soft Skills Good communication skills in written and spoken English Great Team worker and collaborator Creativity and ability to formulate problems and solve them independently Self-driven and ability to work through abstraction Ability to build and nurture internal and external communities Ability to work independently with high energy, enthusiasm and persistence Experience in partnering and collaborative co-creation, i.e., working with complex multiple stakeholder business units, global customers, technology and other ecosystem partners in a multi-culture, global matrix organization with sensitivity and persistence. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Chennai Req ID: 766515 Show more Show less

Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: Technology Services Group(TSG) Job Category Engineering & Technology Experience Level: Experienced Hire Job Description Job Title: Senior Systems Engineer - Network - Loadbalancing Entity : MSS Line of Business/Department :TSG Location : Bangalore / Gurgaon Full Time / Part Time : Full Time Reporting to : VP Skills And Competencies 7+ years’ experience in global network support team Strong knowledge on Load Balancing / Application Delivery (F5 LTM/GTM/Enterprise Manager) Proficiency in writing and debugging F5 iRules. Strong understanding of application traffic flows and troubleshooting techniques. Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics). Knowledge of network security principles, SSL certificates, and encryption methodologies. Familiarity with other load balancers, firewalls, and web proxies is a plus. Familiarity with cloud-based load balancing solutions (AWS, Azure, GCP). Knowledge on Python, Ansible, Stackstorm is a plus Experience investigating complex issues and performing corrective actions, proven track record in leading major incident recovery. Highly impactful problem-solving skills and attention to detail. Experience working with ITSM systems such as ServiceNow. Customer focused & solutions driven Participate in rotational weekend shifts OR on-call and provide after-hours support. Exceptional written and verbal communication skills. Education Proven hands-on network engineering experience F5 Certified BIG-IP Administrator (F5-CA) or higher certification is preferred CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Responsibilities Configure and maintain F5 Load Balancers: Implement and manage F5 load balancers (LTM, GTM, ASM, APM modules), develop and implement profiles, rules, and policies to meet business requirements, and ensure uptime and reliability. Collaborate with network and engineering teams: Work together on load balancing infrastructure for cloud and data center environments. Network architecture analysis and implementation: Understand and apply network architecture principles. Daily administration of network load balancer environment: Oversee the daily operations and maintenance of the network load balancer environment. Monitor and analyze performance: Continuously monitor load balancer performance, analyze logs and performance data, and implement health checks and failover strategies to ensure high availability of applications. Troubleshoot and resolve issues: Address connectivity, traffic flow, and application performance issues involving F5 products. Proficiency in Switching: Knowledge of LACP, vPC, STP, VLAN, ARP, IP, etc. Network monitoring and alerting: Utilize tools like SolarWinds, Orion, Netflow, Grafana for monitoring and dashboarding. Troubleshoot data packet capture and analysis: Experienced in TCP/IP packet capture and analysis. Configure and install network devices and services: Set up routers, switches, firewalls, load balancers, VPN, QoS. Perform network maintenance and upgrades: Apply service packs, patches, hot fixes, and security configurations. Monitor system performance and reliability: Ensure system availability and reliability, monitor resource utilization, and plan capacity. Provide Level-2/3 support: Offer advanced support and troubleshooting to resolve issues. Configuration and change management: Work within established policies to ensure successful changes to the network infrastructure. Security tools and policies: Select and implement security tools, policies, and procedures in collaboration with the security team. Implement global risk controls: Apply security measures and best practices to manage risk. On-call rotation and after-hours support: Participate in on-call rotation, weekend changes, and provide after-hours support. Service recovery and mitigation: Lead service recovery from major incidents, identify root causes, and implement permanent solutions. Documentation: Develop and maintain documentation for application configurations, processes, and procedures including SoPs. About The Team The Technology Services Group (TSG) are seeking a highly skilled and motivated Juniper Network Support Engineer with a focus on BGP peering, routing/switching, MPLS, ISIS, and OSPF. As a key member of our global network support team, you will play a crucial role in maintaining and optimizing our network infrastructure to ensure seamless connectivity, high performance, and reliability. Show more Show less

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Test and evaluate network security systems and processes to eliminate problems and make improvements Provide engineering expertise in identification of process improvement and automation opportunities. Manage the network and security systems within a global multi-region, multi-tenant cloud (AWS, Azure, GCP, & etc.) and on premises environment. Includes AWS WAF, Imperva SecureSphere WAF, Incapsula WAFs, McAfee and Checkpoint IPS appliances, Fortinet Firewalls, Fortinet SDWAN, Checkpoint and Cisco FWs and more. Support Network and Systems Security, Capacity planning and management, Plan for Disaster Recovery, Contingencies and Business Continuity Actively seek out inefficient workflows and work with leadership to establish road maps to streamline or automate those workflows Work with leadership and other cross functional teams to establish processes will reduce MTTI/MTTD/MTTR Prepare Business Cases, deployment plans, migration plans, and detailed bills of materials in preparation for presentation to Leadership to review for new deployments Create executive and technical-level communications and to gain credibility/trust of internal and external customers Convey technical information/solutions to different audiences using whiteboards, presentations, or written communications in a workshop format Consult, assess, or audit, design, and interview stakeholders to resolve highly technical requirements Research and stay ahead of curve on emerging tools, techniques, and technologies Maintain deep current technical knowledge of Network, Network Security and Cloud technologies Provide direct support, including after hours for the global network as needed Qualifications 8+ years of validated experience in managing, provisioning, and designing network security technologies in a large globally diverse environment Expert-level hands-on configuration of networking equipment, management tools and network analyzers In depth experience managing Imperva WAF, Incapsula Cloud WAF, AWS Cloud WAF In depth experience managing Trellix IPS and Checkpoint IPS Proven experience writing detailed methods of procedure and maintain documentation including the creation of Visio drawings Demonstrated strong 'Consultative based mindset' with collaboration skill for uncovering unmet technology-based needs and translating the requirements into strategic solutions Network Automation experience with Python and/or Ansible Any WAF certifications. Expert level understanding and implementation of commonly deployed WAN technologies and concepts – P2P, MPLS, VRF, Wave, SONET, DWDM, SDWAN, WAN Optimization Experience of Layer 3 technologies, including - IPv4, BGP, OSPF, EIGRP, PIM, HSRP, DMVPN, NHRP, and GETVPN – is required Experience of Layer 2 technologies, including - Spanning-Tree, VLANs, QinQ, Dot1q – is required Experience of traffic prioritization technologies and techniques including – QoS, TOS, COS, LLQ, CBWFQ, WFQ, Shaping, Policing, MPLS-VPN QoS Experience of Cloud Networking technologies Operational experience with load-balancing technologies such as Citrix, VmWare Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. This is a hybrid remote/in-office role and reporting to Manager. This is individual contributor (Non-Managerial) role Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Show more Show less

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Job ID: 35488 Job Level: PT1 Core Job Location: Gurgaon/ Bangalore Function: Chief Operations Office (COO) Why We Need This Role To provide technical resolution to faults on Colt backbone networks, owning all complex hardware / software faults generated on the network to resolve any issues escalated by the team and working to further improve and enhance the processes. This will involve managing the appropriate, timely level of escalation on complex, escalated and reoccurring network faults. . What You Will Do Co-ordinates investigations and proposals for changes and circumventions; monitors implementation of remedies in liaison with other functions Determines and initiates preventive measures, such as identifying and investigating suspect software and other components Makes decisions and gives information and advice for incident control, in line with SLAs Ensures incidents, problems and resolutions are fully documented within the relevant reporting systems and syndicated to all stakeholders Monitors deviations from requirements or SLAs and takes appropriate action Analyses problem management processes, advises on improvements and leads project activity to implement them Analyses trends, creates and monitors plans and strategies to investigate and resolve incidents and problems What We’re Looking For The ideal candidate with 6+ years of relevant industry experience in operations (Access and Core Network). Good understanding/Knowledge on troubleshooting/ installation on Core IP network backbone. SDWAN experience will be preferred. Excellent knowledge of Cisco IOS XR, Juniper JUNOSe Advanced knowledge of BGP, ISIS, MPLS (L2, L3 VPN), IPSec, Traffic Engineering Basic understanding of the architecture of the following hardware platforms; Cisco NCS, Cisco ASR and Juniper MX Basic understanding of the architecture of the following switching platforms; Cisco 3750, 4948, etc. Alcatel 7470, 7270 (5620SAM) Cisco ACI, SDWAN (Versa, VeloCloud, etc.) Basic understanding of SDH and optical technology. Knowledge of QOS techniques. Understanding of ARBOR Peak flow and TMS advantageous. Good Shell, Perl or Python experience and can demonstrate writing scripts. Skills Network Operations Carrier Services Business Intelligence Building and Managing Teams Supervisory Leadership Network Operations Standards and Procedures Network Operations Diagnostics Education A bachelor’s or master’s degree in Information Technology, Engineering or a relevant field What We Offer You Looking to make a mark? At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most Recently We Have Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech. Show more Show less

Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: Technology Services Group(TSG) Job Category: Engineering & Technology Experience Level: Experienced Hire Job Description Job Title: Senior Systems Engineer - Network - Loadbalancing Entity : MSS Line of Business/Department :TSG Location : Bangalore / Gurgaon Full Time / Part Time : Full Time Reporting to : VP Skills And Competencies 7+ years’ experience in global network support team Strong knowledge on Load Balancing / Application Delivery (F5 LTM/GTM/Enterprise Manager) Proficiency in writing and debugging F5 iRules. Strong understanding of application traffic flows and troubleshooting techniques. Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics). Knowledge of network security principles, SSL certificates, and encryption methodologies. Familiarity with other load balancers, firewalls, and web proxies is a plus. Familiarity with cloud-based load balancing solutions (AWS, Azure, GCP). Knowledge on Python, Ansible, Stackstorm is a plus Experience investigating complex issues and performing corrective actions, proven track record in leading major incident recovery. Highly impactful problem-solving skills and attention to detail. Experience working with ITSM systems such as ServiceNow. Customer focused & solutions driven Participate in rotational weekend shifts OR on-call and provide after-hours support. Exceptional written and verbal communication skills. Education Proven hands-on network engineering experience F5 Certified BIG-IP Administrator (F5-CA) or higher certification is preferred CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Responsibilities Configure and maintain F5 Load Balancers: Implement and manage F5 load balancers (LTM, GTM, ASM, APM modules), develop and implement profiles, rules, and policies to meet business requirements, and ensure uptime and reliability. Collaborate with network and engineering teams: Work together on load balancing infrastructure for cloud and data center environments. Network architecture analysis and implementation: Understand and apply network architecture principles. Daily administration of network load balancer environment: Oversee the daily operations and maintenance of the network load balancer environment. Monitor and analyze performance: Continuously monitor load balancer performance, analyze logs and performance data, and implement health checks and failover strategies to ensure high availability of applications. Troubleshoot and resolve issues: Address connectivity, traffic flow, and application performance issues involving F5 products. Proficiency in Switching: Knowledge of LACP, vPC, STP, VLAN, ARP, IP, etc. Network monitoring and alerting: Utilize tools like SolarWinds, Orion, Netflow, Grafana for monitoring and dashboarding. Troubleshoot data packet capture and analysis: Experienced in TCP/IP packet capture and analysis. Configure and install network devices and services: Set up routers, switches, firewalls, load balancers, VPN, QoS. Perform network maintenance and upgrades: Apply service packs, patches, hot fixes, and security configurations. Monitor system performance and reliability: Ensure system availability and reliability, monitor resource utilization, and plan capacity. Provide Level-2/3 support: Offer advanced support and troubleshooting to resolve issues. Configuration and change management: Work within established policies to ensure successful changes to the network infrastructure. Security tools and policies: Select and implement security tools, policies, and procedures in collaboration with the security team. Implement global risk controls: Apply security measures and best practices to manage risk. On-call rotation and after-hours support: Participate in on-call rotation, weekend changes, and provide after-hours support. Service recovery and mitigation: Lead service recovery from major incidents, identify root causes, and implement permanent solutions. Documentation: Develop and maintain documentation for application configurations, processes, and procedures including SoPs. About The Team The Technology Services Group (TSG) are seeking a highly skilled and motivated Juniper Network Support Engineer with a focus on BGP peering, routing/switching, MPLS, ISIS, and OSPF. As a key member of our global network support team, you will play a crucial role in maintaining and optimizing our network infrastructure to ensure seamless connectivity, high performance, and reliability. Show more Show less

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some of the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the “Intelligent Edge” – and creating new customer experiences across intelligent spaces and digital workspaces. Join us redefine what’s next for you. Job Family Definition We are looking for a highly skilled HPE Aruba Senior Network Engineer – Premium Support to provide expert-level technical assistance for premium enterprise customers using HPE Aruba WLAN (AOS8 & AOS10) and HPE Aruba Central. This role requires deep expertise in troubleshooting, optimizing, and supporting HPE Aruba Mobility Controllers, HPE Aruba Access Points, ClearPass, and HPE Aruba Central in mission-critical environments. The ideal candidate will be a trusted technical advisor, ensuring seamless network performance, stability, and security for high-profile clients. What You'll Do Deliver premium support services to enterprise customers using HPE Aruba WLAN AOS8/AOS10 and HPE Aruba Central. Troubleshoot and resolve complex wireless performance, authentication, and roaming issues. Provide advanced technical guidance, best practices, and proactive recommendations for HPE Aruba WLAN environments. Work closely with customers to diagnose issues in HPE Aruba Mobility Controllers, APs, ClearPass (NAC), and cloud-managed networks in HPE Aruba Central. Perform Wi-Fi site analysis, RF tuning, and optimization for high-density environments. Analyze logs, packet captures, and HPE Aruba telemetry data to identify root causes of network issues. Collaborate with Engineering teams and product management team for escalations and fixes. Monitor and maintain customer networks using HPE Aruba Central, AirWave, and AI-driven analytics. Assist with firmware upgrades, security patching, and HPE ArubaOS version migrations. Document troubleshooting steps, resolutions, and best practices for internal teams and customers. Conduct customer training sessions to improve operational efficiency and best practices. What You Need To Bring Required Qualifications & Experience: 5+ years of hands-on experience supporting and troubleshooting HPE Aruba WLAN solutions in large-scale enterprise environments. Expert knowledge of 802.11 standards, RF design, and enterprise Wi-Fi troubleshooting. Hands-on experience with HPE Aruba Mobility Controllers (AOS 8 & AOS 10), HPE Aruba APs, and HPE Aruba Central. Strong understanding of VLANs, QoS, AAA (RADIUS/TACACS), firewall rules, and network security best practices. Experience working in a high-pressure premium support environment with enterprise customers. Excellent problem-solving, analytical, and communication skills. Preferred Certifications HPE Aruba Certified Professional (ACP) HPE Aruba Certified ClearPass Professional (ACCP) HPE Aruba Certified Mobility Professional (ACMP) HPE Aruba Certified Network Security Expert (ACNX) HPE Aruba Certified Switching Professional (ACSP) Nice To Have Experience with HPE Aruba SD-Branch, AI-driven networking, and automation. Familiarity with Python, Ansible, or scripting for network automation. HPE Aruba Certified Mobility Expert (ACMX) certification. HPE Aruba Senior Network Engineer – Premium Support - Deliver premium support services to enterprise customers Additional Skills Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, User Experience (UX) What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #aruba Job Engineering Job Level TCP_03 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Show more Show less

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute Scale and Performance engineer shall be responsible for validating feature scale and performance, run manual or automation S&P tests against all supported features developed across Ciena's Routing and Switching platform portfolio. Work involves scale and performance validation along robustness test and automate test plans to verify product capabilities. Execution of feature scale test-plans, test bed design, test topologies, Test Automation & test Executions. Set up complex test beds based on Project requirements. Assist development engineers in product defect diagnosis/debugging and verification of fixes. Day-to-day activities include planning, designing, automating, and validating tests around scale, performance, longevity and robustness tests across all supported features or feature combinations (Uni-D and Multi-D) to validate system behavior at limit and endurance. Develop test-plans, plan and design test-topologies and test methodologies with optimal resource usage. Prepare/Automate robust, quality, S&P scripts with robustness and longevity also in perspective with optimal CPU and memory measurement reading mechanisms, and feature/systemic performance measurement mechanisms. Use JIRA to file defects following proper template, and all logs/debug command output/traffic flow footprint, etc. relevant to the problem description. Assist development engineers in product defect diagnosis/debugging/reproduction and verification of fixes. Execution of test cases and reporting test results with artifacts using Test Rail Work closely with engineers across teams/geographies to ensure quality for the features. Position requires troubleshooting and problem-solving skills Understand Software Development Life Cycle. Conducts Knowledge Sharing Sessions (Desirable): Basic to moderate topics, including specific product feature or functional areas related the assigned features. Able to manage feature and schedule churns with minimal guidance. Contribute to team deliverable through involvement in agile scrum development sprints. The Must Haves 5-8 years of experience in telecommunication and testing. Experience with Python/Tcl/Expect is a must. Fluency and experience in data communication systems, networking, Ethernet switches and Routers. Hands-on experience with L2/L3 topologies. Strong testing experience in some of the Layer-2 protocols like Ethernet Switching, VLANs, G.8032, CFM,Y.1731,BFD,VPLS,VPWS,QoS and L3 protocols like BGP, IS-IS, OSPF Working experience in areas like EVPN, L2VPN,L3VPN and in transports like MPLS,SR,LDP,RSVP Experience with traffic generators such as Ixia, Spirent. The Good To Haves Good knowledge of network design and deployment scenarios in Carrier/Metro Ethernet Space is plus. Netconf/GNMI/Telemetry exposure is an added advantage. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. Show more Show less

Join our Team About this opportunity: The Improvement & Performance Manager-Packet Core for Service Line Operate Service Improvement is a key position reporting to the Manager-Service Improvement. Its responsible for identify, drive, support and facilitate efficient & effective transformations/changes-from business needs to business results, delivering improved customer, operational and/or financial performance impact or required culture changes. What you will do: Drive improvement projects in MS contracts/delivery organization with defined tangible business targets aiming at cost reduction, improved customer experience, network performance. Accountable for WO/ticket/alarm reduction initiatives per contract Perform Alarm, TT, WO correlations to resolve the chronic issues in the network. Validate and analyze the network performance reports & prepare action plan for network improvement. Participate in technical discussions in view to improve overall network performance and make recommendations wherever possible from the problem management perspective. Propose and ensure best practices are followed within all related functions Perform KPI Trend monitoring and post-deviation analysis. Identify, prescribe, and drive the implementation of pro-active prevention methods in problem handling. Drive maintains and track actions undertaken to drive improvements following governance methods. Identify SPOF and drive mitigation plans to minimize impact. Maintain RISK register for the identified risks and drive them to minimize impact or mitigation. Collaborate with Data Analytics teams to build models to drive prescriptive insights. Propose predictive analytic model based on alarms/outages, QoS based on Capacity & Utilization trends. To continuously engage the operations team and other teams to provide timely closure for actions. To prioritize problems based on the risk, impact and severity Contribute to develop and maintain good record of problem, root cause and solution details in the form of knowledge base that can be used as a reference for reduction of repetitive incidents due to same problem. The skills you bring: Must have knowledge of 4G/5G network architecture, call flow and interfaces, ability to analyse call flow traces and resolution of customer complaints. Should have knowledge of data analytic tools like Power BI,TABLEAU, MS Excel etc. Should have ability to drive the projects/assignment independently as per customer requirement. Must have analytical skills to identify improvement area in customer network and suggest required solution for the same in proactive manner. Must have presentation skill and Service Related KPI’s and User perception understanding. Understanding of Machine Learning, Artificial Intelligence and Automation. Ability to perform new Project ORQ (operation request) assessment & KPI analysis after new change implementation in network. EBP (Ericsson Business Process and Finance Processes). Key Qualification: - BE/B.Tech (Telecommunication/ Computer Science)/MBA Industry experience: 6 years and above Telecoms Operations, at least 6 years hands on experience in PACO/CS Core domain (Experience into Ericsson, Nokia or Huawei nodes) Show more Show less

Join our Team About this opportunity: The Improvement & Performance Manager-Packet Core for Service Line Operate Service Improvement is a key position reporting to the Manager-Service Improvement. Its responsible for identify, drive, support and facilitate efficient & effective transformations/changes-from business needs to business results, delivering improved customer, operational and/or financial performance impact or required culture changes. What you will do: Drive improvement projects in MS contracts/delivery organization with defined tangible business targets aiming at cost reduction, improved customer experience, network performance. Accountable for WO/ticket/alarm reduction initiatives per contract Perform Alarm, TT, WO correlations to resolve the chronic issues in the network. Validate and analyze the network performance reports & prepare action plan for network improvement. Participate in technical discussions in view to improve overall network performance and make recommendations wherever possible from the problem management perspective. Propose and ensure best practices are followed within all related functions Perform KPI Trend monitoring and post-deviation analysis. Identify, prescribe, and drive the implementation of pro-active prevention methods in problem handling. Drive maintains and track actions undertaken to drive improvements following governance methods. Identify SPOF and drive mitigation plans to minimize impact. Maintain RISK register for the identified risks and drive them to minimize impact or mitigation. Collaborate with Data Analytics teams to build models to drive prescriptive insights. Propose predictive analytic model based on alarms/outages, QoS based on Capacity & Utilization trends. To continuously engage the operations team and other teams to provide timely closure for actions. To prioritize problems based on the risk, impact and severity Contribute to develop and maintain good record of problem, root cause and solution details in the form of knowledge base that can be used as a reference for reduction of repetitive incidents due to same problem. The skills you bring: Must have knowledge of 4G/5G network architecture, call flow and interfaces, ability to analyse call flow traces and resolution of customer complaints. Should have knowledge of data analytic tools like Power BI,TABLEAU, MS Excel etc. Should have ability to drive the projects/assignment independently as per customer requirement. Must have analytical skills to identify improvement area in customer network and suggest required solution for the same in proactive manner. Must have presentation skill and Service Related KPI’s and User perception understanding. Understanding of Machine Learning, Artificial Intelligence and Automation. Ability to perform new Project ORQ (operation request) assessment & KPI analysis after new change implementation in network. EBP (Ericsson Business Process and Finance Processes). Key Qualification: - BE/B.Tech (Telecommunication/ Computer Science)/MBA Industry experience: 6 years and above Telecoms Operations, at least 6 years hands on experience in PACO/CS Core domain (Experience into Ericsson, Nokia or Huawei nodes) Show more Show less

Position: L2/ L3 Tech Support Expert Industry Type: IT Services & Consulting Employment Type: Full Time Role Category: Technical Support Job Location: Jammu / Gurugram Education: UG: Any Graduate, B. Tech/B.E. in E&C, CS, IT Experience: Minimum 3 years in L2/ L3 role Summary: We are looking for a passionate and highly self-motivated individual to work primarily Senior L3 Support Engineer who should have a good understanding of the relationship between Active Directory and AZURE directory service. An ideal person should have a good command of Microsoft Technologies; covering the administration of Windows Servers and Cloud systems Windows 2008/2012/2016. The responsibilities deal with troubleshooting all assignments that are routine in nature. Good knowledge of configuration and installation of various network devices as well as services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Job Responsibility also Includes: · Provide general and routine technical support to a broad range of installation, patching, configuration, and updates to virtual infrastructure requiring the ability to research, analyse, and resolve problems effectively to meet established performance metrics. · Maintain documented (e.g., Disaster Recovery) procedures for OS Infrastructure. Collaborates and contributes with team members, software vendors, and other technical staff to develop, design, implement, and continuously improve systems. · Active coordination with team members and other groups to effectively perform basic Windows Server and administration support for daily operations. Follows procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade, integrate, and maintain systems, software, network and port configuration, host-based firewalls, and peripherals. · Responsible to work with all technology team members to ensure proper maintenance of the LAN, Wireless and WAN voice and data networks. · Responsible for insuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network. This includes the installation, maintenance, and management of all data network equipment such as a router, LAN switch, firewall, wireless, servers, backup systems, network management and diagnostic tools, etc. · The Engineer is responsible to assist in the development of company policies and procedures to support operations, security, and integrity. Select and implement security tools, policies, and procedures in conjunction with the company’s security team. · Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. · Serve as a final technical escalation point for the 1st and 2nd Line Engineering teams. Provide troubleshooting to achieve resolution within any agreed timescales to meet SLA. · Own and manage incidents and requests escalated from 2nd Line Engineers. Assist 2nd Line Engineers with diagnosis and fault resolution also escalate incidents to the Management team(s) when required. · When necessary, log incidents and requests over the telephone or email. · When necessary, assist with answering calls and logging all incidents and service requests. · Working collaboratively, always, to ensure knowledge is shared. · Raise problem incidents when the root cause is unknown. · Proactively communicate issues with the client and team members. · Ensure strict adherence to the client’s Information Security policies. · Ensure the confidentiality, integrity, and availability of client data. · Document systems and procedures for and on behalf of our clients. · Create a culture of great documentation skills throughout the Helpdesk. · Actively participate in Innovation Team meetings. · Take responsibility for learning new environments and research the technologies being implemented to enhance your understanding and skillset. · Take responsibility for your own professional development. Essential Skill Sets: · Expert Knowledge of Microsoft Windows 2008/2012/2016 Administration: Install, configure manage. · Expert knowledge of Virtualization: VMWare, Microsoft System Center / Hyper-V Administration · Expert Knowledge of Microsoft troubleshooting skills and tools. Including OS Hardening and vulnerability assessment. · Knowledge of TCP/IP, DHCP, DNS and Troubleshooting. · Knowledge of AD group policies. · Working knowledge of - Azure and AWS. · Backup Technologies L2 (Veeam, NetBackup, HP, Acronis) · Anti-virus, Compliance / Patch Management, Storage · Storage L2 expertise on EMC, NetApp, Dell, HP, etc. (SAN/NAS) · Should have worked on supporting an enterprise-class Data Center. · Design and deploy functional networks (LAN, WLAN, WAN) · Configure and install software, servers, routers and other network devices · Hands-on experience with physical server installation · Familiarity with development, tools, languages, process, methods and troubleshooting of Microsoft Azure-based solutions. · Monitor network performance and integrity · Responsible for Network Documentation using Visio Tools, MS-PowerPoint · Configuration and troubleshooting of routes, VLAN, QoS · Deeply understand the needs of cybersecurity. Drive requirements and strategy for cybersecurity data collection, analysis, and operationalization. · Operate, and maintain threat environment, including installation, configuration, tuning, and maintenance of Network components · Experience with cloud technologies like Office365, Google Suite, and Azure platform. · Implement AD group policies (Password policies, Disable LLMNR, Enable SMB signing, etc.) · Implement list privilege access control. · Install and configure Certificate Servers. Deploy certificates on services, servers, and workstations. · Replace clear text protocols with secure protocols. · ITIL Certified and Process knowledge (Problem, Incident, Change Management) will be preferred. Educational Qualifications: - · Graduate/Postgraduate in Computer Science · Professional IT work experience of 5 years- 6 years · Minimum 3 years of Network Security migrations or solutioning experience or in Windows Servers · Experience in IT security, compliance, and risk management, including privacy, controls, etc. · Implementation Experience with enterprise Network security solutions · Experience in Windows Server administration • Exceptional communication skills Benefits: • Annual Bonus • Provident Fund • Performance bonuses • Employee's State Insurance Corporation • Medical Insurance • Night Allowances • Pick and Drop facilities (Only for Female Staff) • Day outs for Staff • Team Lunches • Maternity/ Paternity leaves • Retirement Benefits • National and International tour packages after successful completion of service as per company policies • Paid Time Off • Flexible work schedules and workplace perks like on-site snacks • Flexible working Share your CVs at jobs@rvsiglobal.co.uk Show more Show less

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Scale and Performance engineer shall be responsible for validating feature scale and performance, run manual or automation S&P tests against all supported features developed across Ciena's Routing and Switching platform portfolio. Work involves scale and performance validation along robustness test and automate test plans to verify product capabilities. Execution of feature scale test-plans, test bed design, test topologies, Test Automation & test Executions. Set up complex test beds based on Project requirements. Assist development engineers in product defect diagnosis/debugging and verification of fixes. Day-to-day activities include planning, designing, automating, and validating tests around scale, performance, longevity and robustness tests across all supported features or feature combinations (Uni-D and Multi-D) to validate system behavior at limit and endurance. Develop test-plans, plan and design test-topologies and test methodologies with optimal resource usage. Prepare/Automate robust, quality, S&P scripts with robustness and longevity also in perspective with optimal CPU and memory measurement reading mechanisms, and feature/systemic performance measurement mechanisms. Use JIRA to file defects following proper template, and all logs/debug command output/traffic flow footprint, etc. relevant to the problem description. Assist development engineers in product defect diagnosis/debugging/reproduction and verification of fixes. Execution of test cases and reporting test results with artifacts using Test Rail Work closely with engineers across teams/geographies to ensure quality for the features. Position requires troubleshooting and problem-solving skills Understand Software Development Life Cycle. Conducts Knowledge Sharing Sessions (Desirable): Basic to moderate topics, including specific product feature or functional areas related the assigned features. Able to manage feature and schedule churns with minimal guidance. Contribute to team deliverable through involvement in agile scrum development sprints. The Must Haves: 5-8 years of experience in telecommunication and testing. Experience with Python/Tcl/Expect is a must. Fluency and experience in data communication systems, networking, Ethernet switches and Routers. Hands-on experience with L2/L3 topologies. Strong testing experience in some of the Layer-2 protocols like Ethernet Switching, VLANs, G.8032, CFM,Y.1731,BFD,VPLS,VPWS,QoS and L3 protocols like BGP, IS-IS, OSPF Working experience in areas like EVPN, L2VPN,L3VPN and in transports like MPLS,SR,LDP,RSVP Experience with traffic generators such as Ixia, Spirent. The Good To Haves: Good knowledge of network design and deployment scenarios in Carrier/Metro Ethernet Space is plus. Netconf/GNMI/Telemetry exposure is an added advantage. #LI-Hk1 Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over $5 billion in revenue. Arista’s award-winning platforms, ranging in Ethernet speeds up to 800G bits per second, redefine scalability, agility, and resilience. Arista is a founding member of the Ultra Ethernet consortium. We have shipped over 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Arista is committed to open standards, and its products are available worldwide directly and through partners. At Arista, we value the diversity of thought and perspectives each employee brings. We believe fostering an inclusive environment where individuals from various backgrounds and experiences feel welcome is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as the Great Place to Work Survey for Best Engineering Team and Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest quality and performance standards in everything we do. Job Description Who You’ll Work With The TSE works in a non-silo environment, supporting all of Arista’s products and the many network protocols and features covered by EOS. He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment. Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction. What You’ll Do Respond to customer product inquiries via telephone or in written, internet-based email. Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters. Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities. Troubleshoot problems with hardware equipment and software applications and recommends corrective action. Document customer communication and recurring technical issues to support product quality programs and product development. Qualifications The ideal candidate possesses the ability to troubleshooting complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required. Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development—both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach. Working knowledge of networking industry, products, and protocols Minimum of 1-5 years hands-on experience and a combination of the following; designing, deploying, configuring, supporting, trouble shooting, debugging and administering the following network protocols and technologies: AAA/TACACS , ACL , ARP , BGP (RFC 4271) , DHCP , 1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae) , Flow Control , ICMP , IGMP , IPv4 & IPv6 , LACP , LLDP , MPLS , NAT , Open Flow , OSPF (RFC 2328) , PIM , QOS , RIP , Sflow , SNMP , STP / RSTP / MST (IEEE 802.1d) , VARP / VRRP , VLAN (IEEE 802.1q) , VRF Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired A strong comfort level with Linux is highly desired Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) a plus. Education: Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred. Additional Information Arista stands out as an engineering-centric company. Our leadership, including founders and engineering managers, are all engineers who understand sound software engineering principles and the importance of doing things right. We hire globally into our diverse team. At Arista, engineers have complete ownership of their projects. Our management structure is flat and streamlined, and software engineering is led by those who understand it best. We prioritize the development and utilization of test automation tools. Our engineers have access to every part of the company, providing opportunities to work across various domains. Arista is headquartered in Santa Clara, California, with development offices in Australia, Canada, India, Ireland, and the US. We consider all our R&D centers equal in stature. Join us to shape the future of networking and be part of a culture that values invention, quality, respect, and fun. Show more Show less

Atos Looking for Aspirants with Strong SDA/SDLAN with Wireless expert for Pune, Bangalore, Chennai and Mumbai Interested candidate who meet the requirements mentioned in the below JD Can Share your resume with the following details to arunprakash.kalimuthu@atos.net Name: Location (Current/Preferred): Current Company: Notice period: Current CTC: Expected CTC: Education: Responsibilities / Technical skills : Experience as an L3 LAN Network Engineer within a large scale (preferably multinational) technology services environment. Should have strong experience in Cisco Switches 45XX, 3750/ 6500), Cisco Routers (ASR 1000 Series, 72xx/2600/2800, 3800 series). Experience in IP routing protocols (EIGRP and OSPF) configuration and troubleshooting an Enterprise network. QOS, VRF, VRF lite. Switching skills STP, RSTP, PVST, port channeling. Experience in HSRP, NAT, IP SLA configuration and troubleshooting in an enterprise network. Understanding of Network tools Wireshark, Network Observer, Net flow Analyzer MRTG etc MANDATORY/MUST HAVE PRIMARY SKILL: Routing & Switching (CISCO & Juniper), SD LAN SECONDARY SKILL: Wireless (CISCO/Aruba/Extreme) CERTIFICATION: ITIL, CCNA Engineer must be willing to work in 24X7 rotational shifts (including US, nights, weekends, on call) Communication skills: Must have excellent communication skills including written, verbal and presentation Working Experience : 9-15 years of Network support experience in a mid to large sized organization. Certifications Two or more of the following certifications or higher strongly preferred: JNCIP, JNCIE, CCNP-R&S, CCIE-R&S. ITIL Certification If Interested Please share your resume to the following email arunprakash.kalimuthu@atos.net with the following details. Name: YOE: Current CTC: Expected CTC: Noice period: Highest education: Show more Show less