Qnous Services Pvt Ltd

13 Job openings at Qnous Services Pvt Ltd
Research Associate Kharadi, Pune, Maharashtra 0 years INR Not disclosed On-site Full Time

Job brief We are looking for an ambitious and energetic Market Research Analyst, Responsibilities Analytical thinker with strong theoretical and research proficiencies. Ability to comprehend and interpret competitor strategies and consumer behavior. Thorough knowledge of marketing programs and strategies. Ability to gather large amounts of data and convert it into meaningful analysis. Solid organizational skills and detail-oriented. Ability to work under pressure and meet strict deadlines. Strong proficiency in math, web analytics, and business research tools. Brilliant written and verbal communication skills. Ability to simplify complex information into a user-friendly format. Proficient in Microsoft Office, databases and statistical packages. Requirements Proficiency in MS Office Proficiency in English Market knowledge Good Communication (Chinese/ Mandarin Language) Ability to build rapport Time management and planning skills. Key Skills Proficiency in MS Office Proficiency in English Market knowledge Good Communication Ability to build rapport Time management and planning skills Required Experience and Qualifications Proficiency in MS Office Proficiency in English Market knowledge Good Communication Ability to build rapport Time management and planning skills Job Types: Full-time, Permanent, Fresher, Internship Contract length: 3 months Pay: ₹12,000.00 - ₹36,000.00 per month Benefits: Flexible schedule Leave encashment Paid time off Schedule: Day shift Monday to Friday Morning shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Location: Kharadi, Pune, Maharashtra (Required) Work Location: In person Application Deadline: 30/05/2025 Expected Start Date: 29/05/2025

Market Research Analyst india 1 - 4 years INR 2.16 - 6.6 Lacs P.A. On-site Full Time

About the Role: We are looking for a detail-oriented and motivated Market Research Analyst with hands-on experience in CATI (Computer-Assisted Telephone Interviewing), CAWI (Computer-Assisted Web Interviewing), and Qualitative Interviews . The candidate will be responsible for executing research projects, collecting and analysing data, and providing insights that support client strategies across various industries. Key Responsibilities: Research Execution: Conduct research using CATI and CAWI methodologies, ensuring accuracy and efficiency in data collection. Qualitative Research: Perform in-depth interviews (IDIs), focus groups, and qualitative discussions to capture detailed consumer and market insights. Survey Management: Assist in questionnaire design, programming, testing, and monitoring of survey execution. Data Analysis: Clean, code, and analyze primary and secondary data to generate actionable insights. Quality Control: Ensure data accuracy, adherence to project timelines, and compliance with GDPR/HIPAA or client-specific standards. Reporting: Prepare clear and concise research reports, presentations, and dashboards summarizing findings. Client Support: Collaborate with project managers and senior analysts to understand client objectives and deliver high-quality research outputs. Industry Knowledge: Stay updated on market trends, consumer behavior, and best practices in research methodologies. Qualifications & Skills: 1–4 years of proven experience in CATI, CAWI, and qualitative interviewing techniques. Strong analytical skills with proficiency in Excel, SPSS, or other statistical tools. Excellent verbal and written communication skills, including interviewing and report writing. Ability to manage multiple tasks and projects under tight deadlines. Strong interpersonal skills to engage with respondents and team members. Experience in research agencies or consulting firms is preferred. Job Type: Full-time Pay: ₹18,000.00 - ₹55,000.00 per month Benefits: Paid sick time Paid time off Ability to commute/relocate: Kharadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Can you Join immediately Do you have Experience in Primary Research (CATI, CAWI or IDI) Language: English (Required) Work Location: In person

Sr. Market Research Analyst / Team Leader india 5 years INR 4.8 - 9.6 Lacs P.A. On-site Full Time

About the Role: We are seeking a highly skilled and detail-oriented Senior Market Research Analyst to join our growing team. The ideal candidate will be responsible for leading end-to-end research projects, analysing complex data, providing actionable insights, and guiding strategic decision-making for our clients across industries. This role requires expertise in both qualitative and quantitative research methodologies , excellent analytical skills, and the ability to communicate findings effectively to senior stakeholders. Key Responsibilities: Project Management: Lead and manage primary and secondary research projects from design to delivery, ensuring quality and timeliness. Research Design: Develop research frameworks, discussion guides, and survey instruments tailored to client objectives. Data Collection & Analysis: Conduct in-depth interviews, focus groups, surveys, and desk research. Analyse large datasets using statistical tools to uncover market trends and customer insights. Reporting & Insights: Translate research findings into compelling reports, presentations, and dashboards with clear recommendations. Client Engagement: Collaborate with clients to understand their business challenges, present findings, and provide strategic guidance. Team Leadership: Mentor and guide junior analysts in research methodologies, data analysis, and reporting. Industry Monitoring: Stay up to date with industry trends, competitor intelligence, and emerging market opportunities. Quality Control: Ensure accuracy, compliance, and adherence to GDPR/HIPAA (or client-specific) standards in research processes. Qualifications & Skills: Master’s or Bachelor’s degree in Market Research, Business, Economics, Statistics, or related field. 5+ years of experience in market research, consulting, or insights roles. Strong knowledge of qualitative and quantitative methodologies . Excellent written and verbal communication skills; ability to present to senior stakeholders. Strong problem-solving, critical thinking, and storytelling skills. Ability to work independently and manage multiple projects simultaneously. Experience in client-facing roles and consulting environments is preferred. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹80,000.00 per month Benefits: Paid sick time Paid time off Ability to commute/relocate: Kharadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Can you Join immediately Experience: Sr. Research Analyst: 2 years (Required) Language: English (Required) Work Location: In person

Market Research Analyst kharadi, pune, maharashtra 0 - 4 years INR 0.18 - 0.55 Lacs P.A. On-site Full Time

About the Role: We are looking for a detail-oriented and motivated Market Research Analyst with hands-on experience in CATI (Computer-Assisted Telephone Interviewing), CAWI (Computer-Assisted Web Interviewing), and Qualitative Interviews . The candidate will be responsible for executing research projects, collecting and analysing data, and providing insights that support client strategies across various industries. Key Responsibilities: Research Execution: Conduct research using CATI and CAWI methodologies, ensuring accuracy and efficiency in data collection. Qualitative Research: Perform in-depth interviews (IDIs), focus groups, and qualitative discussions to capture detailed consumer and market insights. Survey Management: Assist in questionnaire design, programming, testing, and monitoring of survey execution. Data Analysis: Clean, code, and analyze primary and secondary data to generate actionable insights. Quality Control: Ensure data accuracy, adherence to project timelines, and compliance with GDPR/HIPAA or client-specific standards. Reporting: Prepare clear and concise research reports, presentations, and dashboards summarizing findings. Client Support: Collaborate with project managers and senior analysts to understand client objectives and deliver high-quality research outputs. Industry Knowledge: Stay updated on market trends, consumer behavior, and best practices in research methodologies. Qualifications & Skills: 1–4 years of proven experience in CATI, CAWI, and qualitative interviewing techniques. Strong analytical skills with proficiency in Excel, SPSS, or other statistical tools. Excellent verbal and written communication skills, including interviewing and report writing. Ability to manage multiple tasks and projects under tight deadlines. Strong interpersonal skills to engage with respondents and team members. Experience in research agencies or consulting firms is preferred. Job Type: Full-time Pay: ₹18,000.00 - ₹55,000.00 per month Benefits: Paid sick time Paid time off Ability to commute/relocate: Kharadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Can you Join immediately Do you have Experience in Primary Research (CATI, CAWI or IDI) Language: English (Required) Work Location: In person

Sr. Market Research Analyst / Team Leader kharadi, pune, maharashtra 0 - 2 years INR 0.4 - 0.8 Lacs P.A. On-site Full Time

About the Role: We are seeking a highly skilled and detail-oriented Senior Market Research Analyst to join our growing team. The ideal candidate will be responsible for leading end-to-end research projects, analysing complex data, providing actionable insights, and guiding strategic decision-making for our clients across industries. This role requires expertise in both qualitative and quantitative research methodologies , excellent analytical skills, and the ability to communicate findings effectively to senior stakeholders. Key Responsibilities: Project Management: Lead and manage primary and secondary research projects from design to delivery, ensuring quality and timeliness. Research Design: Develop research frameworks, discussion guides, and survey instruments tailored to client objectives. Data Collection & Analysis: Conduct in-depth interviews, focus groups, surveys, and desk research. Analyse large datasets using statistical tools to uncover market trends and customer insights. Reporting & Insights: Translate research findings into compelling reports, presentations, and dashboards with clear recommendations. Client Engagement: Collaborate with clients to understand their business challenges, present findings, and provide strategic guidance. Team Leadership: Mentor and guide junior analysts in research methodologies, data analysis, and reporting. Industry Monitoring: Stay up to date with industry trends, competitor intelligence, and emerging market opportunities. Quality Control: Ensure accuracy, compliance, and adherence to GDPR/HIPAA (or client-specific) standards in research processes. Qualifications & Skills: Master’s or Bachelor’s degree in Market Research, Business, Economics, Statistics, or related field. 5+ years of experience in market research, consulting, or insights roles. Strong knowledge of qualitative and quantitative methodologies . Excellent written and verbal communication skills; ability to present to senior stakeholders. Strong problem-solving, critical thinking, and storytelling skills. Ability to work independently and manage multiple projects simultaneously. Experience in client-facing roles and consulting environments is preferred. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹80,000.00 per month Benefits: Paid sick time Paid time off Ability to commute/relocate: Kharadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Can you Join immediately Experience: Sr. Research Analyst: 2 years (Required) Language: English (Required) Work Location: In person

Market Research Analyst india 1 - 4 years INR 2.16 - 6.6 Lacs P.A. On-site Full Time

About the Role: We are looking for a detail-oriented and motivated Market Research Analyst with hands-on experience in CATI (Computer-Assisted Telephone Interviewing), CAWI (Computer-Assisted Web Interviewing), and Qualitative Interviews . The candidate will be responsible for executing research projects, collecting and analysing data, and providing insights that support client strategies across various industries. Key Responsibilities: Research Execution: Conduct research using CATI and CAWI methodologies, ensuring accuracy and efficiency in data collection. Qualitative Research: Perform in-depth interviews (IDIs), focus groups, and qualitative discussions to capture detailed consumer and market insights. Survey Management: Assist in questionnaire design, programming, testing, and monitoring of survey execution. Data Analysis: Clean, code, and analyze primary and secondary data to generate actionable insights. Quality Control: Ensure data accuracy, adherence to project timelines, and compliance with GDPR/HIPAA or client-specific standards. Reporting: Prepare clear and concise research reports, presentations, and dashboards summarizing findings. Client Support: Collaborate with project managers and senior analysts to understand client objectives and deliver high-quality research outputs. Industry Knowledge: Stay updated on market trends, consumer behavior, and best practices in research methodologies. Qualifications & Skills: 1–4 years of proven experience in CATI, CAWI, and qualitative interviewing techniques. Strong analytical skills with proficiency in Excel, SPSS, or other statistical tools. Excellent verbal and written communication skills, including interviewing and report writing. Ability to manage multiple tasks and projects under tight deadlines. Strong interpersonal skills to engage with respondents and team members. Experience in research agencies or consulting firms is preferred. Job Type: Full-time Pay: ₹18,000.00 - ₹55,000.00 per month Benefits: Paid sick time Paid time off Ability to commute/relocate: Kharadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Can you Join immediately Do you have Experience in Primary Research (CATI, CAWI or IDI) Language: English (Required) Work Location: In person

Operations Manager india 6 years INR 6.6 - 9.6 Lacs P.A. On-site Full Time

Operations Manager – Market Research Company: Qnnous Global Location: Kharadi Pune Experience: 6–10 Years Employment Type: Full-time About Qnnous Global Qnnous Global is a fast-growing Market Research and Consulting organization providing end-to-end research, analytics, and BPO solutions across industries including Healthcare, Automotive, Information Technology, FMCG, Manufacturing, and Financial Services. Established with a strong foundation in quality, technology, and operational excellence, Qnnous Global delivers insight-driven research through robust methodologies and a skilled team capable of executing projects at scale — both online and offline. Role Overview We are looking for an experienced Operations Manager – Market Research to lead and optimize our research operations team. The ideal candidate should have hands-on experience in managing CATI, CAWI, IDI, FGD, and Panel Surveys, with proven expertise in team handling, project management, client engagement, and vendor coordination. This role requires a leader who can balance operational efficiency, data quality, and client satisfaction while driving continuous improvement across all research processes. Key Responsibilities Project & Operations Management Lead end-to-end delivery of market research projects across Quantitative and Qualitative methodologies. Oversee project planning, resource allocation, execution, and quality control. Ensure all projects meet delivery timelines, data accuracy, and client expectations. Coordinate with internal departments — Field, Data Processing, Quality, and Analytics — to streamline execution. Manage online and offline data collection (CATI, CAWI, IDI, FGD, and Panel Studies). Team Leadership & People Management Manage and mentor a team of project executives, field supervisors, and analysts. Foster a culture of accountability, collaboration, and continuous learning. Conduct performance reviews and ensure alignment with company objectives. Client & Vendor Management Serve as the primary operational contact for clients to ensure smooth project communication and updates. Maintain strong relationships with vendors, field partners, and technology providers. Handle pricing, negotiations, and quality control with third-party partners. Ensure client satisfaction through proactive communication and issue resolution. Process Excellence & Quality Assurance Develop and enforce standard operating procedures (SOPs) for consistent project delivery. Ensure compliance with GDPR, HIPAA, and Qnnous Global’s data security standards. Monitor project KPIs and implement process improvements where needed. Ensure the highest level of data integrity and operational efficiency. Analysis & Reporting Track project progress, identify risks, and develop mitigation strategies. Support analytical interpretation and provide operational insights to enhance research outcomes. Prepare periodic reports and dashboards for management and clients. Required Skills & Qualifications Graduate / Postgraduate in Market Research, Management, Statistics, or related field. 6+ years of experience in Market Research Operations with strong exposure to CATI, CAWI, IDI, FGD, and Panel Surveys. Proven experience in team leadership, project management, and client/vendor coordination. Strong analytical thinking, problem-solving, and communication skills. Proficiency in MS Excel, PowerPoint, and research project tools (QuestionPro, SurveyMonkey, Confirmit, etc.). High attention to detail with the ability to manage multiple projects simultaneously. Preferred Attributes Experience managing both domestic and international market research projects. Exposure to large-scale field and digital data collection environments. Knowledge of automation tools or data visualization software is an added advantage. Certification or training in Project Management / Lean / Six Sigma preferred. Why Join Qnnous Global Opportunity to work on diverse, large-scale research programs across industries. Fast-paced, collaborative, and innovation-driven work culture. Exposure to global clients and cutting-edge research methodologies. Scalable growth opportunities within a rapidly expanding organization. Compensation Attractive compensation package based on experience and capability. Job Types: Full-time, Permanent Pay: ₹55,000.00 - ₹80,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Ability to commute/relocate: Kharadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have Experience with CATI, CAWI, PANEL and IDI Experience: Market research: 7 years (Required) Location: Kharadi, Pune, Maharashtra (Required) Work Location: In person

Operations Manager kharadi, pune, maharashtra 0 - 7 years INR 0.55 - 0.8 Lacs P.A. On-site Full Time

Operations Manager – Market Research Company: Qnnous Global Location: Kharadi Pune Experience: 6–10 Years Employment Type: Full-time About Qnnous Global Qnnous Global is a fast-growing Market Research and Consulting organization providing end-to-end research, analytics, and BPO solutions across industries including Healthcare, Automotive, Information Technology, FMCG, Manufacturing, and Financial Services. Established with a strong foundation in quality, technology, and operational excellence, Qnnous Global delivers insight-driven research through robust methodologies and a skilled team capable of executing projects at scale — both online and offline. Role Overview We are looking for an experienced Operations Manager – Market Research to lead and optimize our research operations team. The ideal candidate should have hands-on experience in managing CATI, CAWI, IDI, FGD, and Panel Surveys, with proven expertise in team handling, project management, client engagement, and vendor coordination. This role requires a leader who can balance operational efficiency, data quality, and client satisfaction while driving continuous improvement across all research processes. Key Responsibilities Project & Operations Management Lead end-to-end delivery of market research projects across Quantitative and Qualitative methodologies. Oversee project planning, resource allocation, execution, and quality control. Ensure all projects meet delivery timelines, data accuracy, and client expectations. Coordinate with internal departments — Field, Data Processing, Quality, and Analytics — to streamline execution. Manage online and offline data collection (CATI, CAWI, IDI, FGD, and Panel Studies). Team Leadership & People Management Manage and mentor a team of project executives, field supervisors, and analysts. Foster a culture of accountability, collaboration, and continuous learning. Conduct performance reviews and ensure alignment with company objectives. Client & Vendor Management Serve as the primary operational contact for clients to ensure smooth project communication and updates. Maintain strong relationships with vendors, field partners, and technology providers. Handle pricing, negotiations, and quality control with third-party partners. Ensure client satisfaction through proactive communication and issue resolution. Process Excellence & Quality Assurance Develop and enforce standard operating procedures (SOPs) for consistent project delivery. Ensure compliance with GDPR, HIPAA, and Qnnous Global’s data security standards. Monitor project KPIs and implement process improvements where needed. Ensure the highest level of data integrity and operational efficiency. Analysis & Reporting Track project progress, identify risks, and develop mitigation strategies. Support analytical interpretation and provide operational insights to enhance research outcomes. Prepare periodic reports and dashboards for management and clients. Required Skills & Qualifications Graduate / Postgraduate in Market Research, Management, Statistics, or related field. 6+ years of experience in Market Research Operations with strong exposure to CATI, CAWI, IDI, FGD, and Panel Surveys. Proven experience in team leadership, project management, and client/vendor coordination. Strong analytical thinking, problem-solving, and communication skills. Proficiency in MS Excel, PowerPoint, and research project tools (QuestionPro, SurveyMonkey, Confirmit, etc.). High attention to detail with the ability to manage multiple projects simultaneously. Preferred Attributes Experience managing both domestic and international market research projects. Exposure to large-scale field and digital data collection environments. Knowledge of automation tools or data visualization software is an added advantage. Certification or training in Project Management / Lean / Six Sigma preferred. Why Join Qnnous Global Opportunity to work on diverse, large-scale research programs across industries. Fast-paced, collaborative, and innovation-driven work culture. Exposure to global clients and cutting-edge research methodologies. Scalable growth opportunities within a rapidly expanding organization. Compensation Attractive compensation package based on experience and capability. Job Types: Full-time, Permanent Pay: ₹55,000.00 - ₹80,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Ability to commute/relocate: Kharadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have Experience with CATI, CAWI, PANEL and IDI Experience: Market research: 7 years (Required) Location: Kharadi, Pune, Maharashtra (Required) Work Location: In person

Market Research Analyst kharadi, pune, maharashtra 0 - 4 years INR 0.18 - 0.55 Lacs P.A. On-site Full Time

About the Role: We are looking for a detail-oriented and motivated Market Research Analyst with hands-on experience in CATI (Computer-Assisted Telephone Interviewing), CAWI (Computer-Assisted Web Interviewing), and Qualitative Interviews . The candidate will be responsible for executing research projects, collecting and analysing data, and providing insights that support client strategies across various industries. Key Responsibilities: Research Execution: Conduct research using CATI and CAWI methodologies, ensuring accuracy and efficiency in data collection. Qualitative Research: Perform in-depth interviews (IDIs), focus groups, and qualitative discussions to capture detailed consumer and market insights. Survey Management: Assist in questionnaire design, programming, testing, and monitoring of survey execution. Data Analysis: Clean, code, and analyze primary and secondary data to generate actionable insights. Quality Control: Ensure data accuracy, adherence to project timelines, and compliance with GDPR/HIPAA or client-specific standards. Reporting: Prepare clear and concise research reports, presentations, and dashboards summarizing findings. Client Support: Collaborate with project managers and senior analysts to understand client objectives and deliver high-quality research outputs. Industry Knowledge: Stay updated on market trends, consumer behavior, and best practices in research methodologies. Qualifications & Skills: 1–4 years of proven experience in CATI, CAWI, and qualitative interviewing techniques. Strong analytical skills with proficiency in Excel, SPSS, or other statistical tools. Excellent verbal and written communication skills, including interviewing and report writing. Ability to manage multiple tasks and projects under tight deadlines. Strong interpersonal skills to engage with respondents and team members. Experience in research agencies or consulting firms is preferred. Job Type: Full-time Pay: ₹18,000.00 - ₹55,000.00 per month Benefits: Paid sick time Paid time off Ability to commute/relocate: Kharadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Can you Join immediately Do you have Experience in Primary Research (CATI, CAWI or IDI) Language: English (Required) Work Location: In person

Jr. Research Analyst india 0 - 2 years INR 2.16 - 2.64 Lacs P.A. On-site Full Time

Job Description – Market Research Executive Company : Qnnous Global Location: Office No. 513, Nyati Enthral, Kharadi, Pune Experience Required: 0 – 2 Years Employment Type: Full-time, On-site (Work From Office) About Qnnous Global Qnnous Global is a leading provider of end-to-end Market Research, B2B Lead Generation, and Business Process Outsourcing (BPO) services. We work across diverse industries including Healthcare, Financial Services, Automobile, FMCG, IT, and Manufacturing, offering data-driven insights that empower business decisions. Job Overview We are seeking a Market Research Executive with hands-on experience in Primary Research to join our growing team. The ideal candidate should have experience working on CATI (Computer-Assisted Telephone Interviewing), CAWI (Computer-Assisted Web Interviewing), and IDI (In-Depth Interview) projects, along with a strong understanding of research processes, data collection, and analysis. Key Responsibilities Conduct Primary Research using CATI, CAWI, and IDI methodologies. Manage end-to-end execution of research projects including sampling, data collection, validation, and reporting. Develop discussion guides and questionnaires based on client objectives. Interact with respondents (B2B/B2C) and ensure data quality and accuracy. Collaborate with Project Managers to ensure timely project delivery. Perform data analysis and interpretation to generate actionable insights. Maintain high standards of professionalism and respondent engagement. Prepare research summaries, presentations, and client-ready reports. Required Skills & Qualifications Bachelor’s or Master’s degree in Marketing, Business Administration, Statistics, or related field. 1–6 years of experience in Primary Market Research. Proven experience with CATI, CAWI, and IDI methodologies. Excellent communication and interpersonal skills. Strong analytical mindset and attention to detail. Proficiency in MS Excel, PowerPoint, and research tools/platforms. Ability to handle multiple projects and meet deadlines. Preferred Qualifications Exposure to international research projects (US, UK, APAC, or EMEA). Basic understanding of quantitative and qualitative research design. Experience working with Project Management and Panel Management teams. Why Join Qnnous Global? Be part of a fast-growing global research organization. Opportunity to work with international clients and cross-functional teams. Professional growth through diverse project exposure. Dynamic and collaborative workplace culture. To Apply: Send your updated resume to hr@qnous.com with the subject line “Application for Market Research Executive – Kharadi”. Job Types: Full-time, Fresher Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Provident Fund Work Location: In person

Office Boy pune, maharashtra 0 years INR 0.96 - 1.44 Lacs P.A. On-site Full Time

Daily cleaning and dusting of the office premises. Maintaining cleanliness of workstations, meeting rooms, Managing pantry supplies and refilling items like water bottles, tea/coffee, napkins, etc. Supporting basic office tasks such as photocopying, scanning, and document delivery. Handling small outside office errands (bank work, courier, stationery purchase, etc.) Ensuring proper waste disposal and maintaining hygiene at all times. Assisting staff with simple tasks as and when needed. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹12,000.00 per month Work Location: In person

Tele Caller Executive pune, maharashtra 0 years INR 1.2 - 2.4 Lacs P.A. On-site Full Time

Make outbound international calls and respond to inbound customer queries. Explain services to international clients clearly and professionally. Generate leads, follow up, and convert into potential business opportunities. Maintain records of customer interactions and update CRM/Excel sheets. Handle customer concerns and provide timely resolutions. Meet daily/weekly call targets and performance metrics. Maintain professional behaviour, punctuality, and communication standards. Coordinate with internal teams when required for customer support. Preferred Experience in CATI / CAWI . Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person

Tele Caller Executive pune 0 years INR 1.2 - 2.4 Lacs P.A. On-site Full Time

Make outbound international calls and respond to inbound customer queries. Explain services to international clients clearly and professionally. Generate leads, follow up, and convert into potential business opportunities. Maintain records of customer interactions and update CRM/Excel sheets. Handle customer concerns and provide timely resolutions. Meet daily/weekly call targets and performance metrics. Maintain professional behaviour, punctuality, and communication standards. Coordinate with internal teams when required for customer support. Preferred Experience in CATI / CAWI . Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person