Qnex

Handle inbound sales inquiries via WhatsApp, phone calls, and emails. Guide customers regarding product features, prices, and availability. Prepare and share quotations, proforma invoices, and product lists. Follow up with clients to close deals and convert leads into orders. Coordinate with the dispatch and stock team for timely delivery. Maintain customer data in CRM/Excel. Upsell or cross-sell related products to increase order value. Assist in after-sales support and feedback collection.