L2 Network Engineer Kaleidoscope Consulting

10.0 - 14.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

You will be responsible for managing and owning support tickets related to existing customer services, as well as collaborating closely with 3rd level engineers for internal escalation points. Your key responsibilities will include troubleshooting technical faults, communicating regularly with customers, managing support tickets effectively, and documenting customer solutions using OSS System, Visio documentation, and technical summaries. Additionally, you will provide resources to the solution delivery team to support the configuration and implementation of new customer projects. In this role, you will work in a technical environment that involves switching technologies like Cisco, Meraki, Aruba, HP, Dell, Juniper, wireless technologies including Cisco, Meraki, Aruba, security technologies like Palo Alto, Prisma, Fortinet, Cisco ASA, SD-WAN technologies such as Citrix, Viptela, Meraki, Fortinet, Nuage, and other Cisco networking technologies like Cisco NAC ISE, SD-A/DNAC, DOT1x, and Cisco Nexus series. To be successful in this position, you should have at least 10 years of experience in a related field, knowledge of networking principles equivalent to CCNA R&S or JNCIS-ENT level, familiarity with layer 2 switching protocols (STP, Dot1Q, QinQ, VPLS), layer 3 routing protocols (BGP, OSPF, EIGRP, HSRP, VRRP), and excellent verbal and written communication skills. You should also have a flexible approach to work, the ability to work effectively under pressure, work well in a team with little supervision, and a strong customer service focus. Additionally, being responsible, willing to take ownership, eager to learn and develop technical skills, and maintaining a positive and professional attitude are important attributes. Desirable knowledge and experience for this role include CCNA, CCNP, and/or JNCIS certifications, experience with Unix based operating systems, programming and scripting experience (Python, bash scripting), Juniper platform configuration experience (SRX and EX series), firewall configuration experience with Fortigate, Palo Alto, Cisco ASA, experience with Alcatel SR & ESS, and familiarity with networking test tools like Wireshark. Remote work options are available if the shift falls during the night.,

Posted 3 days ago

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Technical Leader Backend Development Cisco

10.0 - 14.0 years

0 Lacs

karnataka

On-site

As a Senior Backend Development Engineer in the DevX (Developer Experience) group at Cisco, you will play a crucial role in overseeing the development, optimization, and maintenance of a highly scalable Resource Services application based on a microservices architecture. In this role, you will have a direct impact on creating intent-based lab test beds on demand. Your responsibilities will include hands-on coding, technical leadership by mentoring junior engineers, and applying your expertise to solve challenging programming and design problems. You will drive the design and implementation of reliable and scalable backend software solutions that address critical customer issues in collaboration with various other services. Ensuring high quality backend code, conducting code reviews, and writing unit and integration tests will be integral parts of your role. Additionally, you will own the design and architecture of product components, upholding high standards and best practices for architecture, design, coding, and CI/CD processes. To excel in this role, you should hold a BS or MS in Computer Science or a relevant field with a minimum of 10 years of experience, including 5+ years in cloud-native microservices-based architectures and distributed systems development. Proficiency in writing production-quality code and test cases in Golang and Python is essential. Your expertise in distributed systems, including understanding challenges related to message handling and memory management, will be highly valuable. Autonomy, feature ownership, and the ability to work collaboratively with the team to drive features to completion are key aspects of this role. It is desirable to have practical knowledge of Kubernetes, experience with brokers or pubsub technologies, and familiarity with network services such as NSO and network monitoring. Knowledge of SQL/Cypher database queries, REST and gRPC APIs, and a "can do" attitude towards problem-solving are also important qualities for this role. Your ability to contribute to code reviews, identify potential issues, and improve workflows through scripts/tools will be beneficial to the team. At Cisco, we value diversity, connection, and inclusivity. We celebrate the unique skills and perspectives each individual brings, fostering a culture of learning, development, and collaboration. Our employees are encouraged to explore multiple career paths within the organization, supported by cutting-edge technology and tools that enable hybrid work trends. As part of our commitment to social responsibility, we offer dedicated paid time off for volunteering and actively engage in various employee resource organizations to foster belonging, allyship, and community impact. Join us at Cisco to be part of a purpose-driven organization that leads the way in technology innovation, powering an inclusive future for all. Embrace the opportunity to reimagine applications, secure enterprises, transform infrastructure, and drive sustainability goals while contributing to a more inclusive and connected world. Take the next step in your career journey with us and unleash your potential at Cisco!,

Posted 1 week ago

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