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Team Leader Quality Assurance RCM Credence Global Solutions

0.0 - 3.0 years

0 Lacs

pune, maharashtra

On-site

As a Quality Assurance professional in RCM, your role will involve managing day-to-day activities to ensure the highest levels of quality and performance. You will be responsible for various tasks including leave planning, adhering to quality standard documents, and deploying targets to the team for call monitoring. It will be essential for you to meet deadlines consistently to ensure timely feedback closures for Customer Service Executives (CSEs). Key Responsibilities: - Manage leave planning discussions and plan for upcoming months - Adhere to quality standard documents - Deploy targets and assign CSEs for call monitoring - Ensure daily targets are met and provide timely feedback to CSEs -...

Posted 1 month ago

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