Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
10.0 - 15.0 years
8 - 9 Lacs
belgaum
Work from Office
Responsibilities: * Lead quality initiatives at foundry site. * Implement PPAP process & ISO standards. * Conduct Why-Why analysis & RCA investigations. * Ensure compliance with IATF requirements.
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
bengaluru
Work from Office
Key Responsibilities: Monitor and Evaluate Calls: Listen to and evaluate recorded sales calls to ensure adherence to company scripts, policies, and quality standards. Assess call quality based on customer engagement, sales pitch effectiveness, product knowledge, and overall professionalism. Provide Feedback: Provide constructive feedback to sales agents, highlighting strengths and areas for improvement. Conduct one-on-one coaching sessions with agents to improve sales techniques, customer interaction, and call outcomes. Reporting and Documentation: Document call evaluations and performance trends, tracking metrics such as call quality, conversion rates, and customer satisfaction. Create regu...
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
kochi
Work from Office
Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Kochi Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Micr...
Posted 1 month ago
9.0 - 12.0 years
6 - 7 Lacs
alwar
Work from Office
B.E.,B.Tech,Diploma in Mech / Automobile Lead Quality team,APQP, PPAP, FMEA, Control Plans, MSA, and SPC IATF, Customer Audit 8D / RCA / CAPA reports Poka-Yoke, 5S, Kaizen, and Lean Quality Projects Send your CV : Vinjobs2025@gmail.com/ 808854 6066 Food allowance Health insurance Provident fund Annual bonus
Posted 1 month ago
2.0 - 5.0 years
5 - 7 Lacs
pune
Work from Office
Role - Quality Analyst Service Desk Skills - Technical Support | Service desk | Call Audit | QC Tools Exp - Min 2 Years Loc - Pune Immediate Joiners only | WFO | Both ways Cabs 5 Days working 2 days rotational off 9116324602 | teena.ghrs@gmail.com
Posted 1 month ago
2.0 - 5.0 years
3 - 6 Lacs
gurugram
Work from Office
Roles and Responsibilities Role Description KRAs Manage and implement quality processes and Experience in Call Auditing process Collaborate with service delivery teams, to implement quality improvement initiatives Ensure process meets and exceeds Quality & Related KPI Conduct error root cause analysis, present findings, and recommendations to the stakeholders Training needs identification, Conduct Training/Audit and Up skill resources Facilitate Quality and Compliance team to perform various audits and follow ups based on the observations highlighted Study the process, identify, and implement process improvement initiatives through projects Support cross location teams Experience and Desired...
Posted 1 month ago
2.0 - 5.0 years
3 - 6 Lacs
gurugram
Work from Office
Roles and Responsibilities Role Description KRAs Manage and implement quality processes Collaborate with service delivery teams, to implement quality improvement initiatives Ensure process meets and exceeds Quality & Related KPI Conduct error root cause analysis, present findings, and recommendations to the stakeholders Training needs identification, Conduct Training/Audit and Up skill resources Facilitate Quality and Compliance team to perform various audits and follow ups based on the observations highlighted Study the process, identify, and implement process improvement initiatives through projects Support cross location teams Experience and Desired Skills Experience in quality assurance ...
Posted 1 month ago
1.0 - 3.0 years
4 - 7 Lacs
gurugram
Work from Office
Quality analyst International BPO Rotational Shifts 5 days working
Posted 1 month ago
0.0 - 1.0 years
0 - 2 Lacs
bengaluru
Work from Office
Role & responsibilities Detailed JD -As a quality team within the supply chain, we manage and uphold technical facets to ensure the implementation and maintenance of robust quality control protocols. Employing methodologies such as inspections, audits, and assessments, we rigorously analyze processes from first_mile-to-last_mile and back. Our primary objectives encompass process lapse identification, adherence to statutory requirements of the laid down processes & standards, and the optimization of service quality. Through data-driven insights and continuous improvement initiatives, we serve as a critical component in ensuring operational excellence, bolstering efficiency, and upholding the ...
Posted 1 month ago
0.0 - 2.0 years
1 - 3 Lacs
hyderabad
Work from Office
Job Role : Quality Executive Role & responsibilities : -Quality management system: Develop and maintain the company's quality management system (QMS) policies and procedures in line with industry standards and regulations. -Audits and inspections: Plan and perform internal quality audits to assess adherence to procedures. -Corrective actions: Investigate quality-related issues, customer complaints, and non-conformances. Conduct root cause analysis to recommend and implement corrective and preventive actions (CAPA). - Process improvement: Monitor and analyze quality metrics and Key Performance Indicators (KPIs) to identify trends. Drive continuous improvement initiatives to enhance efficiency...
Posted 1 month ago
3.0 - 5.0 years
3 - 4 Lacs
hyderabad
Work from Office
Job Summary : We are seeking a meticulous and dedicated Quality Auditor to join our Quality Assurance team. The Quality Auditor will be responsible for monitoring and evaluating customer service calls to ensure adherence to company standards, procedures, and customer satisfaction criteria. The ideal candidate will have excellent listening skills, a keen eye for detail, and the ability to provide constructive feedback to enhance the overall quality of customer interactions. Key Responsibilities : Evaluate calls based on pre-defined criteria such as communication skills, adherence to scripts, problem-solving abilities, and customer service etiquette. Use quality monitoring tools and software t...
Posted 1 month ago
4.0 - 8.0 years
4 - 8 Lacs
pune
Work from Office
Assistant Engineer -Quality is responsible for establishing an efficient and continually improving quality systems as per AS 9100-D and internal GE QMS norms. Own & drive key Quality deliverables in the projects including CMM Measurement, Manual Inspection analysis & certifying aviation hardware per internal quality inspection requirements. Job Description Our Multi-modal Manufacturing Facility (MMF) in Pune plays a crucial role in manufacturing key aerospace components, supporting not only Indias defence and commercial sectors but also global aviation supply chains. Our relationships with Indian suppliers, combined with our world-class local facilities and global reach, continue to shape In...
Posted 1 month ago
3.0 - 4.0 years
4 - 7 Lacs
pune
Work from Office
Site Overview: Our Multi-modal Manufacturing Facility (MMF) in Pune plays a crucial role in manufacturing key aerospace components, supporting not only Indias defence and commercial sectors but also global aviation supply chains. Our relationships with Indian suppliers, combined with our world-class local facilities and global reach, continue to shape Indias aerospace ecosystem. Roles & Responsibilities The position will report to the Quality Engineer / Manager. Responsible to carry out inspections in quality per internal QMS procedural requirements. Work closely with manufacturing / production & Quality system teams to develop and implement AS 9100 procedures & systems & support driving end...
Posted 1 month ago
2.0 - 3.0 years
4 - 8 Lacs
pune
Work from Office
Roles overview : 1. Basic understanding of machining process and fixture design. 2. Interpretation of part drawing & its GD & T requirements. 3. Should able to perform work as per SOP & industry standard practices. 4. In depth knowledge of cutting tools design, parameter selection, trouble shooting. 5. Hands on experience on tool setting in Zoller an making program. 6. Should be able to set tool in machine as per NC program. 7. Able to conduct tool trial on regular basis to optimise cost. 8. Responsible to control inventory and consumable cost. 9. Able to interpret and create tool layout. 10. Responsible for work holding fixture maintenance. 11. Interact with Vendor to drive cost optimisatio...
Posted 1 month ago
3.0 - 4.0 years
2 - 6 Lacs
pune
Work from Office
Summary The Assistant Engineer- Tooling Quality is responsible for establishing an efficient and continually improving In-process quality systems as per AS 9100 / ISO 9001 and internal GE QMS norms. Own & drive key Quality deliverables in the projects including analysis & certifying aviation hardware per internal quality inspection requirements. Roles & Responsibilities The position will report to the Quality Manager. Responsible to carry out inspections in quality per internal QMS procedural requirements. Work closely with Tooling Engineering/Production/Quality system teams to develop and implement AS 9100 procedures & systems & support driving end to end production quality. Willingness to ...
Posted 1 month ago
5.0 - 8.0 years
8 - 12 Lacs
pune
Work from Office
Roles & Responsibilities Responsible to carry out/ Prove out inspections in electroforming cell per internal QMS procedural / drawing requirements Work closely with manufacturing / production & Quality system teams to develop and implement AS 9100 procedures & systems & support driving end to end production quality flow downs. Willingness to work & support Cross functional quality cells along with mentoring HPT teams for daily analysis of yield improvement , EHS & process improvisation projects. Contribute to continual improvement through audit programs, assessment / of various non-conformances and driving corrective actions identified through Root Cause Analysis. Understanding of site quali...
Posted 1 month ago
4.0 - 9.0 years
4 - 8 Lacs
pune
Work from Office
Role Overview The position will report to the Quality Engineer / Manager. Responsible to carry out inspections in quality per internal QMS procedural requirements. Work closely with manufacturing / production & Quality system teams to develop and implement AS 9100 procedures & systems & support driving end to end production quality flow downs. Willingness to work & get qualified to Cross functional teams & quality cells along with HPT teams for daily analysis of yield improvement , EHS & process improvisation projects. Contribute to continual improvement through audit programs, assessment / of various non-conformances and driving corrective actions identified through Root Cause Analysis. Und...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a Mechanical/Automobile Engineer, your role will involve handling market feedback and warranty issues related to engine components. You will need to quickly analyze and execute quality improvement projects based on market feedback. Your analytical skills and logical approach to problem-solving will be crucial in implementing the FTA approach to solve complex market issues. Additionally, you will be responsible for failure re-appearance/simulation and child part level analysis, as well as competitor process/design benchmarking. Qualifications required for this role include a strong knowledge of production processes, QC tools, DOE, and Six Sigma. Proficiency in MS Office and other analytica...
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
gurugram
Work from Office
Roles and Responsibilities Conduct call audits to ensure quality standards are met. Monitor calls for quality assurance purposes, providing feedback to agents on performance. Participate in call calibrations to align team members' understanding of quality expectations. Utilize QC tools such as CSAT, RCA, and 7QC to identify areas for improvement. Collaborate with the team to implement quality improvements through coaching and training. Desired Candidate Profile 1-5 years of experience in BPO/call center environment with a focus on quality analysis or monitoring. Strong knowledge of call center operations, sales audit processes, and quality management principles. Excellent communication skill...
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
mysuru
Work from Office
1 Year and above as Quality Analyst 3 Years and above in Call Center
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
chandigarh
Work from Office
1 Year and above as Quality Analyst 3 Years and above in Call Center
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
kochi
Work from Office
1 Year and above as Quality Analyst 3 Years and above in Call Center
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
coimbatore
Work from Office
1 Year and above as Quality Analyst 3 Years and above in Call Center
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
surat
Work from Office
1 Year and above as Quality Analyst 3 Years and above in Call Center
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
nagpur
Work from Office
1 Year and above as Quality Analyst 3 Years and above in Call Center
Posted 1 month ago
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
126846 Jobs | Dublin
Wipro
40828 Jobs | Bengaluru
EY
33625 Jobs | London
Accenture in India
30804 Jobs | Dublin 2
Uplers
24658 Jobs | Ahmedabad
Turing
23117 Jobs | San Francisco
IBM
20385 Jobs | Armonk
Infosys
19479 Jobs | Bangalore,Karnataka
Accenture services Pvt Ltd
19425 Jobs |
Capgemini
19370 Jobs | Paris,France