330 Qc Tools Jobs - Page 4

Responsible for ensuring manpower training, skill enhancement and allocation of work to associates as per their skills to produce first time right and every time right products Responsible for Paint shop Process Monitoring through statistical methods and Proactive actions Capable of Paint shop concern resolution using Advanced quality tools to deliver consistent results in First Time right ratio and Quality audits score Customer centric approach to deliver best quality product to internal (TCF & CQA) and Final customer Implementation of TPM standards for Paint shop process To Participate and lead contamination control CFT Capable of global benchmarking for process and product (PT-CED & Topcoat) knowledge of Paint shop lab equipment s and material standards Knowledge of SOP, SOS, kaizen, problem solving tools, DCP Cost control, paint consumption monitoring, energy management & consumables Knowledge of Paint shop Fire and safety FOS standardization Knowledge of QC Tools, Conversant with SPC, PFC, FMEA, DCP QMS & Daily Work Management Kaizens, Poka-yoke & 5S Basic knowledge of Materials - PT, CED, Sealers, Topcoat, wax Knowledge of Paint Technology and Paint shop equipment s Knowledge Manufacturing process & Supplier processes Statistical process Control Skill Experience 3-10 Years Industry Preferred Qualifications General Requirements

Roles and Responsibilities Conduct quality audits, call monitoring, and root cause analysis to identify areas for improvement. Develop and implement corrective actions (CAPA) to address non-conformities found during audits. Collaborate with cross-functional teams to ensure compliance with quality management systems (QMS). Provide feedback on customer quality issues and work closely with customers to resolve them. Utilize various quality tools such as Pareto analysis, RCA, QC tools, Call Calibration, Feedback, etc. to drive continuous improvement. Desired Candidate Profile 3-8 years of experience in a similar role within the BPO industry. Strong understanding of Quality Management principles and practices (ISO 9001:2015). Excellent communication skills for effective collaboration with internal stakeholders and customers. Ability to analyze data from various sources using tools like 7QC, Call Monitoring, Call Quality etc. Total Experience: 5 Yrs As Assistant Manager: 1.5 Yrs BPO experience is mandatory Work location: Kolkata Interested candidates can apply here puja.vishwakarma@startek.com

Team Lead Quality Eligibility Criteria: Qualification Any Graduate Excellent communication. Should be TL on Papers for atleast 2 Years. Must be Six sigma Green belt certified. Preferred Black belt Must have exposure to process improvement Should be good with MS-Office. Should have experience into data auditing, Claims, Billing Reimbursement . Should be ready to work in shifts & work from office Job Location - Pune , Yerwada Job Responsibilities: Team Supervision & Performance Management :Oversee day-to-day activities of the quality assurance team to ensure smooth operations. Delegate tasks effectively, ensuring that team members meet performance targets and deadlines. Monitor individual and team performance through data collection and reporting. Conduct regular one-on-one sessions with team members to provide feedback, identify gaps, and create action plans for improvement. Quality Monitoring & Compliance :Ensure team adherence to company policies, procedures, and client-specific SLAs. Support the implementation of quality standards as defined by the Quality Manager. Participate in calibration sessions with quality auditors and operations team leaders to maintain alignment with client expectations. Process Improvement Suppor t :Identify opportunities for process improvement within the teams scope and escalate them to the Quality Manager.Assist in the implementation of process improvement initiatives using methodologies like Lean, Six Sigma, or Kaizen.Collaborate with cross-functional teams to adopt best practices and improve operational workflows. Interested candidates can share their resume - Jitendra.pandey@cotiviti.com Reagrds, Jitendra 7350534498

Team Lead Quality Eligibility Criteria: Qualification Any Graduate Excellent communication. Should be TL on Papers for atleast 2 Years. Must be Six sigma Green belt certified. Preferred Black belt Must have exposure to process improvement Should be good with MS-Office. Should have experience into data auditing, Claims, Billing Reimbursement . Should be ready to work in shifts & work from office Job Location - Coimbatore Job Responsibilities: Team Supervision & Performance Management :Oversee day-to-day activities of the quality assurance team to ensure smooth operations. Delegate tasks effectively, ensuring that team members meet performance targets and deadlines. Monitor individual and team performance through data collection and reporting. Conduct regular one-on-one sessions with team members to provide feedback, identify gaps, and create action plans for improvement. Quality Monitoring & Compliance :Ensure team adherence to company policies, procedures, and client-specific SLAs. Support the implementation of quality standards as defined by the Quality Manager. Participate in calibration sessions with quality auditors and operations team leaders to maintain alignment with client expectations. Process Improvement Suppor t :Identify opportunities for process improvement within the teams scope and escalate them to the Quality Manager.Assist in the implementation of process improvement initiatives using methodologies like Lean, Six Sigma, or Kaizen.Collaborate with cross-functional teams to adopt best practices and improve operational workflows. Interested candidates can share their resume - Jitendra.pandey@cotiviti.com Reagrds, Jitendra

Manage incoming material inspection, supplier audits, rejection analysis, and compliance. Ensure quality systems are met across purchasing and stores. 12–18 yrs exp in QC in auto/manufacturing sector preferred.

It s not just about your career or job title It s about who you are and the impact you will make on the world. Because whether it s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Manufacturing Assembly / Soldering Technician: Significant soldering experience is essential. IPC Certified Soldering Technician with class 3 soldering expert. Preferred PCBA rework specialist at least 2 years in relevant experience. Good eye-hand coordination to construct small parts and pieces into a final product Use of a soldering tool to solder parts. Requires precision to solder small items. The ability to use various hand tools to produce a final product Ability to follow instructions and Electrical diagrams as delivered for each product In-process Inspection and touch up of thru-hole and surface mount components using microscope. Knowledge of continuous improvement concepts like Kaizens, 5S etc. Familiarity with the use of Microsoft Excel, Word, Access, PowerPoint, and Outlook Effective oral and written communication skills Knowledge of problem-solving techniques like 7 QC tools, 5 Why Analysis etc. Maintain a safe working environment ensuring all company and regulatory standards are always achieved. Who are we? Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com Our Commitment to Embrace Diversity: Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. . .

The Deputy Manager - Manufacturing will design and develop new processes, equipment s required for manufacturing new products in line with BorgWarner standards and customer timelines. Develop new facilities and new equipment to meet the increase in existing customer demand. Work with the global team on developing new processes and technology for the next generation of products. Development of new processes, tooling, and equipment required for manufacturing new products with robust process controls in line with program timelines. Need to have knowledge of Electronic Controls and Machine Programming Need to have knowledge of products manufacturing like engine components, should be able to learn/Understand our products and develop the process requirements Responsible for conducting manufacturing feasibility assessment, provide capital requirement on new RFQs by coordinating with cross functional team and global team through MSO review. Process planning of new equipment and facilities required to meet LRP volumes and increased customer demands. Adherence of forecasted capital and tooling spending as per planned. Develop new equipment as per BorgWarner standards, install, conduct runoff trials, monitor results hand hold till proving the results and handover. Develop new technology process based on DMS products strategy with global support. Responsible for Improving current process to global standards in terms of productivity, Scrap/PPM, Safety, Poka yoke controls, Process capability Extend technical support for production and quality on Critical line stoppages and Customer complaint issues. Will be responsible for Driving ways and means to improve the competitiveness of team members by training and job allocations. Should be able to develop documentation requirement in the complete process, drive periodic review and Update regularly Core Tool Exposures such as Flow diagram, FMEA/ MSA/Work instructions/SPC/PDCA/ Control Chart / QC tools / 5 Why / 3W1H / 8D/Cause & effect diagram / Pareto Chart Must have knowledge on Cycle time Study, OEE, Line balancing, SMED, Kanban, lean basics. Internal Use Only: Salary Global Terms of Use and Privacy Statement Carefully read the BorgWarner Privacy Policy before using this website. Your ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here , select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms. Career Scam Disclaimer: BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner s website to verify the authenticity of any employment opportunities.

It s not just about your career or job title It s about who you are and the impact you will make on the world. Because whether it s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Manufacturing Assembly / Soldering Technician: Significant soldering experience is essential. IPC Certified Soldering Technician with class 3 soldering expert. Preferred PCBA rework specialist at least 2 years in relevant experience. Good eye-hand coordination to construct small parts and pieces into a final product Use of a soldering tool to solder parts. Requires precision to solder small items. The ability to use various hand tools to produce a final product Ability to follow instructions and Electrical diagrams as delivered for each product In-process Inspection and touch up of thru-hole and surface mount components using microscope. Knowledge of continuous improvement concepts like Kaizens, 5S etc. Familiarity with the use of Microsoft Excel, Word, Access, PowerPoint, and Outlook Effective oral and written communication skills Knowledge of problem-solving techniques like 7 QC tools, 5 Why Analysis etc. Maintain a safe working environment ensuring all company and regulatory standards are always achieved. Who are we? Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com Our Commitment to Embrace Diversity: Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. . .

It s not just about your career or job title It s about who you are and the impact you will make on the world. Because whether it s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. Manufacturing Assembly / Soldering Technician: Significant soldering experience is essential. IPC Certified Soldering Technician with class 3 soldering expert. Preferred PCBA rework specialist at least 2 years in relevant experience. Good eye-hand coordination to construct small parts and pieces into a final product Use of a soldering tool to solder parts. Requires precision to solder small items. The ability to use various hand tools to produce a final product Ability to follow instructions and Electrical diagrams as delivered for each product In-process Inspection and touch up of thru-hole and surface mount components using microscope. Knowledge of continuous improvement concepts like Kaizens, 5S etc. Familiarity with the use of Microsoft Excel, Word, Access, PowerPoint, and Outlook Effective oral and written communication skills Knowledge of problem-solving techniques like 7 QC tools, 5 Why Analysis etc. Maintain a safe working environment ensuring all company and regulatory standards are always achieved. Who are we? Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com Our Commitment to Embrace Diversity: Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. . .

Conduct inward quality checks of inventory items, including electronic and mechanical UAV components. Support implementation of ISO 9001:2015 and AS9100D quality management systems. Basic knowledge of QC tools for routine quality inspections and root cause analysis support. Assist in internal quality audits and report preparation. Maintain quality records, calibration logs, and QA documentation. Coordinate with Stores and Production for non-conformance handling and re-verification. Monitor the production phase of UAV. Assist in performance and usability testing to ensure product quality. Inventory management. Support inventory quality management, including tagging, traceability, segregation of non-conforming items, and re-verification of stored parts. Work with the Stores team to implement FIFO, rejection handling, and documentation for damaged or obsolete stock. Assist in stock audits and reconciliation from a quality perspective. Coordinate with suppliers and internal teams for replacement of defective or short-received materials. Requirements: Familiarity with ISO 9001:2015, AS9100D, and basic quality control instruments. Strong attention to detail with good documentation and communication skills. Working knowledge of inventory systems, ERP platforms, and stock traceability practices. Preferred Qualification: Diploma/B.E./B.Tech in Mechanical, Electronics, Electrical, or related technical discipline. 12 years of experience in QA/QC roles, preferably in manufacturing or aerospace. Experience in the UAV/Drone industry will be considered a significant advantage. Certification in Quality Management will be an advantage. Number of openings : 01

Responsible for all item inward check in the stores by ensuring all required Quality parameters and documenting the reports. IQC shall be carried out for Electronics components, Electrical components, Custom build mechanical parts. Candidate to be familiar with QC tools and techniques, Measuring gauges handling techniques, Documentation and process. Expecting for 1+ years experience on Inward Quality Control processes. Salary: Negotiable over interview performance and experience.,

1 3 years (Freshers with strong technical knowledge may apply) Job Type: Full-Time Diploma/B.E/B.Tech in Mechanical Engineering, Industrial Engineering, or related field. Job Summary: We are seeking a motivated and detail-oriented Quality Engineer to oversee the quality control process for pneumatic cylinders used in oil & gas and automobile applications. The ideal candidate will ensure our products meet industry standards, customer specifications, and internal benchmarks. Key Responsibilities: Inspect incoming raw materials, in-process components, and final products for dimensional accuracy and functional performance. Conduct quality tests on pneumatic cylinders including pressure, endurance, and leak tests. Develop and maintain quality documents including inspection reports, control plans, and test records. Coordinate with production, design, and procurement teams to resolve quality-related issues. Implement corrective and preventive actions (CAPA) for product and process improvements. Ensure compliance with ISO 9001 and customer-specific standards. Handle customer feedback and support audits or technical evaluations. Skills Required: Strong understanding of mechanical quality control processes. Familiarity with pneumatic systems and testing instruments. Knowledge of GD&T, QC tools, and documentation. Good analytical, reporting, and communication skills. 18,000 30,000 per month (based on experience and qualifications)

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 Current CTC Expected CTC Notice period Team size Total experience Reason for change Age Current loc Languages

Role & responsibilities Responsible for Daily, Weekly, Mold loading Plan. To Load / Unload Molds, Responsible for issuing correct ratio of virgin and regrind material and produce components as per standards. To Process Engineering Plastics like Nylon 6, Nylon 66, Delrin, POM, ABS, PP, etc., Responsible for Rated Shift Output. Responsible for reducing Rejections thro 7 QC tools. Responsible for Raw Material Reconciliation every shift report. Responsible for 5S, 3C in the Shop Floor. Should have handled auxiliary equipment's. Should have substantial experience in automotive components. Experience in single minute die exchange methods. Fluent Hydraulics / Electronic Debugging of Machines. Worked in IATF 16949 organisation with minimum 15 injection Molding Machines.. MUST BE WILLING TO WORK IN ROTATIONAL SHIFTS Preferred candidate profile CIPET / NTTF / Diploma / Degree in Plastic Processing Perks & Benefits Subsidised Lunch Provided

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Hyderabad only not for Bangalore ..Apply those who can relocate in Hyderabad Must Knows-English and Telugu

Role & responsibilities Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a quality analyst on papers. Strong command on Telgu/Marathi/Gujarati/Malyalam Bengali Proficient in MS Office. Excellent analytical and listening skills.

Quality Analyst-Service Desk Min. 2 Years of exp. in international BPO-Service Desk |1 Year as Quality Analyst on papers Exp. in Service Desk/ Microsoft troubleshooting/ Windows OS Exp. with QC Tools / RCA Night Shift CTC-Up to 6LPA Notice- 0-30 Days Perks and benefits Night Shift Allowances & Other Incentives

Dear Candidates, We have an opening for Quality Analyst & Process Trainer, Interested candidates can walk-down to our office. INTERVIEW DATE:- 10 July 2025 TO 14 July 2025 INTERVIEW TIME :- 10am to 1pm Contact Person:- Sridevi (9945764799) 1, Quality Analyst:- Role & Responsibilities: - Conducts quality review of telephonic/chat conversations to ensure quality service goals and standards are met and/or identify areas where improvements can be achieved Audit sales inbound/outbound calls and/or correspondence, observing performance, techniques, and application of guidelines and procedures as listed out in the framework Ensure that the stipulated compliance guidelines are met, and corrective measures are taken when there is a miss Provide coaching and guidance based on audit findings, and delivers weekly/ongoing performance feedback to associates as outlined by the business Ability to train and coach Strong logical reasoning and problem - solving skills Eligibility Criteria: - 1, Qualification: - Any Graduation/ Any Post Graduation 2, Location: - Koramangala 3, Age limit: - Below 36yrs 4, Excellent communication skill is must. (English+Hindi) 5, Experience: - Minimum 2yrs experience as Quality Analyst 2, Process Trainer: - - Role & Responsibilities: - - Should have experience in maintain training documents, providing TNI, TNA, monitoring chats/calls/feedback, - Should Track and monitor performance towards key metrics (CSAT, Escalations and NPS) Train the Trainer and Quality staff through TTT - Ensure successful execution of training needs. - Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. - Should send reports/MIS to the Operations team on the progress/pending status of activities. - Should participate in Internal & External Calibrations - Should conduct refresher trainings based on TNI Eligibility Criteria: - - Must have experience minimum 2yrs of an experience as a trainer with BPO / ITES Industry - Qualification: - Graduation/ Post Graduation - Work location: - Koramangala - Age limit: - Below 35yrs - Salary:- Upto 40K - Experience from BFSI domain will be preferred Regards, Sridevi

Position Description: The candidate will be responsible for performance testing of API/ Non API standard pumps, Coordinate with customers & Inspection agencies (TPI) for final inspection. Accountabilities: The role will be responsible to schedule and carry out Pump Performance Testing activities as per the customer requirements and in compliance to API & other quality standards. coordinate with internal stake holders in mobilizing the resources, equipment etc and also coordinate with TPIs and customer in offering the pumps for inspection and clearances. Document review such as QAP/ITP, Customer approved drawing and relevant specification Testing Planning Planning & Execution Coordinate with external customers effectively. Prepare comprehensive test reports as per the quality standards. Managing instrument calibration activities for testing. Ensure works are completed as per customer requests on time and in most economical ways. Establish safe and proper work area. Respect & follow all the safety requirements. Self starter, perform hands on in the field, lead the team from front, believe in the team work. Position requirements: Diploma Engineer with 8-12 years of experience (or) Graduate Engineer with 6-8 years of experience in the Pump testing activities from reputed pump manufacturing industries, preferably from MNC. Familiar in centrifugal pump testing both internal and witness as per HI Standard and API Customer/ TPI coordination is must. Should possess basic problem solving skills and able to do an Root cause analysis and take corrective and preventive actions. Good communication skill on speaking and writing. Should possess sound working knowledge of computers in business systems and other basic MS Office - MS word, excel, PPT. Should have knowledge in QA/QC Tools. Additional knowledge in QMS, problem solving tools will be advantage. Candidate with prior experience in industrial pump manufacturing company. Candidates complying with the above requirements and from the following companies.

Dear Candidate, Greetings from Tata Green Batteries... Roles and Responsibilities- Process Engineer- Job brief We are looking for an experienced Process Engineer to be responsible for the process design, operation and implementation. The successful candidate will be able to improve industrial processes in order to maintain efficiency, reduce cost, improve sustainability and maximize profitability. Technical requirement-Clear understanding of design and new product development activities, Knowledge of understanding of Engineering Drawing. Knowledge on tooling , Jigs and Fixtures Process Optimization interms of Layout, productivity, Quality, Cost, Safety Cycle time and manpower study to stream line the process, Installation and commisioning of new equipments, Assembly lines. Validation of Equipment, Good zone study, Freezing of Process parameters Knowledge on Proto, Pre-Mass production trials New Ability to handle Customer audits Good knowledge of PPAP, PFC, PFMEA, Control Plan and preparation of same. Problem solving techniques using 7 QC tools Good knowledge of Line Balancing,FIFO, 5S, Poke - Yoke, Kaizen. Preparation and maintaining of Work Instructions, One point Lesson, and Operation Standards Exposure to Lean, TPM & TQM concepts Active role in Continuous process improvements Exposure to Industry 4.0 concepts and other new systems. General requirement Computer Knowledge: MS-Word, MS-Excel, MS-Power Point. Auto CAD Timely comletion of projects by Planning, Execution, monitoring and handing over . Desired Candidate Profile- Proven work experience in process engineering Excellent technical skills Knowledge of process related standards Experience in process simulations Computer Knowledge: MS-Word, MS-Excel, MS-Power Point. Auto CAD Operating Systems: Windows XP, ERP. Good interpersonal skills, Ability to work in-group, hard working, Positive thinking. Perks and Benefits- Salary-Depends on interview Canteen & Transportation Mediclaim Policy Interested candidates may forward their resume on seema.ganjale@tatagreenbattery.com

Eligibility & Skills required: The candidate must have minimum 1 year of experience as a Quality Analyst. The candidate must have excellent written and verbal Communication skills. The candidate must have the curiosity to learn new things, new knowledge, new skill(s). The candidate must have good relation-building skills (stakeholder management) The candidate must have the ability to influence, motivate and negotiate. The candidate must have strong team player, optimistic, hardworking & creative nature The candidate must be currently residing in Bangalore, (preferably 15kms in radius) Key Responsibilities: To perform Quality related activities with 100% focus on Bottom Quartile/OJT improvement To focus on revenue improvement and increase in conversion% Leading by example by dialing customers and making sales as per the specified targets Monitoring the required number of calls and giving accurate feedback Analyse the Check-list error report, perform audits, identify the gaps and report the same to the Operations Provide data inputs to internal stakeholders Provide TNAs and TNIs to the training team on a regular basis for the development and improvement of the process. Daily Audit target to be achieved (Target changes as per requirement every week) Accuracy level of audit should be above 9 out of 10 Ad Hoc tasks with respect to team alignment and audits should be completed(depends on the stakeholder requirement) Conduct mock calls for agents Conduct and participate in daily calibrations

Urgent Hiring for Assistant Training and Quality Expert Experience : Minimum 2 years experience as a QA (should have exp. into banking industry, fintech or financial) CTC : Good hike in current CTC. Notice : Maximum 30 days Notice period. Working days & shift : Rotational shifts and rotational week off. Qualification : Any graduate. Interested candidates can share their resume below mention mail id : harshita.sen@tdcx.com or 9098529507 Who are we looking for? Minimum Bachelors Degree / Post Graduation in any field is required At least 2 years related work experience within FinTech Industry Strong communication and interpersonal skills Exposure to a strong customer-oriented environment must be Customer experience oriented. Excellent presentation skills & training delivery, with knowledge of various training methodologies Collaborative work style; willing to coach and be coached by others. Strong process orientation: must be logical and able to follow processes and adapt to changes. What is your mission? Analyze Voice of the Customer (VOC) and behavioral information to understand customer satisfiers and dissatisfiers. Establish and measure Contact Center quality index monthly with the aim to identify gaps in either processes or soft skills for improvement. Achieve desired contact outcomes with the aim to meet both customer and business expectations. Conduct orientation sessions as well as plan and deliver the full training program (including product, soft skills, and on-the-job training) for new hires. Develop new training programs/manuals, multimedia visual aids, and other educational materials. Have prompt and regular follow-ups on training programs delivered to evaluate training effectiveness. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX. #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX : Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards.

Roles and Responsibilities Conduct quality analysis, inspection, and audits to ensure compliance with industry standards and company policies. Identify areas for improvement through root cause analysis and implement corrective actions. Collaborate with cross-functional teams to resolve quality issues and improve overall process efficiency. Develop and maintain documentation of quality procedures, checklists, and reports. Need QA candidate who had experience in CSA Non-Voice background [ Trust & Safety Email chat candidates are more preferable] Need good knowledge on Play store Apps and Android knowledge Need 1 to 3 years of Experience candidate in Technical non voice background Need Immediate to 15 days candidate Need Excellent communication candidate Salary Up to 30 to 40% Hike on current CTC 5 Days working 2 Way Cab facility Please send your resume and required details to below number if you have above Point Skills only Contact: 9449900627, yamanurappa.kuri@teleperformancedibs.com [ Please do not call] Please send you all below required details Name: Number: Location: Updated Resume: Total years of experience: Notice period:

Greetings of the Day! Please find below the job description of the Quality Analyst role in the Repayments team of FPL Technologies (OneCard) . (Work from Office opportunity) Opportunity: Join our dynamic team as a Quality Analyst and contribute to the financial well-being of our customers by assisting them in managing their outstanding credit card bills. Primary Responsibilities The Quality Analyst will be responsible for completing quality checks of the calls taken by In-House frontline associates and Agencies across PAN India The Quality Auditor is responsible for completing the audit set targets Daily/Weekly/monthly basis for Calls/Chat/Email for In-House & PAN India Agencies Performing the audits and preparing the audit scores on a Weekly/Monthly basis Giving constructive feedback through various coaching techniques Knowledge of Quartiles and ensure performance improvements of Bottom Quartile Conducting Calibration for In-House OPS Team Leaders, Managers & TTQ on a Weekly basis Perform Performance Knowledge Test on a monthly basis Analyze parameter wise defects and training needs Maintaining and delivering process updates Responsible for refresher training of In-House & PAN India Agencies Experience Required Should have Role Experience of minimum 3 - 5 Years as a Quality Analyst Domestic Collections Center in Banking(Credit Card/Personal Loan) must be a graduate Should have hands on @MS- Office; specifically; Excel/PowerPoint/Word Quality Tools- Pareto, Check list

Key Responsibilities: Listen to and assess customer service calls for quality and adherence to scripts and protocols Provide constructive feedback and quality scores to agents Identify trends and recommend process improvements Collaborate with team leads and trainers to drive performance improvement Maintain accurate evaluation records and reports Requirements: Proven experience in quality assurance or customer service Strong analytical, communication, and coaching skills Attention to detail and ability to work independently Familiarity with call center software and QA tools is a plus INTERESTED CANDIDATE CAN CALL ME ON 8977540946(VISHAL KUMAR)