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2.0 - 7.0 years
4 - 6 Lacs
chennai
Work from Office
Leading BPO in CHENNAI Hiring for Sr Quality Analyst International Voice Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit p...
Posted 1 week ago
10.0 - 15.0 years
6 - 9 Lacs
vadodara
Work from Office
Looking for a challenging role? If you really want to make a difference - make it with us Good understanding of product requirements and manufacturing processes related to Turbine components like Blades, rotor shaft, diaphragms, nozzle, and others. Good understanding of Turbine components inspection and testing w.r.t technical requirements. Good understanding of reading and interpreting engineering drawings & specifications. Good understanding of Supplier & Product qualification process. Lead lessons learn process to prevent recurrence. Ensure the On Time Inspection of the components for Factory and site. NCR Management and drive RCA/8D to prevent re-occurrence. Be a part of lean initiative ...
Posted 1 week ago
5.0 - 10.0 years
5 - 10 Lacs
coimbatore
Work from Office
Job Title: Team Lead QA (Quality Analyst) Location: Coimbatore Work Type: Full-Time | Work from Office Shifts: Rotational (Including Night Shifts) Job Description: We are looking for an experienced and detail-oriented Team Lead QA to join our quality team at our Coimbatore location. The ideal candidate must have a strong understanding of quality tools , a Six Sigma Green Belt certification , and demonstrated experience in transactional quality and process improvement . Key Responsibilities: Lead and mentor a team of Quality Analysts Drive quality initiatives , audits, and compliance across the process Utilize Six Sigma tools for process improvements and root cause analysis Monitor transactio...
Posted 1 week ago
4.0 - 9.0 years
4 - 8 Lacs
pune
Work from Office
Role Overview The position will report to the Quality Engineer Manager. Responsible to carry out inspections in quality per internal QMS procedural requirements. Work closely with manufacturing production & Quality system teams to develop and implement AS 9100 procedures & systems & support driving end to end production quality flow downs. Willingness to work & get qualified to Cross functional teams & quality cells along with HPT teams for daily analysis of yield improvement , EHS & process improvisation projects. Contribute to continual improvement through audit programs, assessment of various non-conformances and driving corrective actions identified through Root Cause Analysis. Understan...
Posted 1 week ago
2.0 - 5.0 years
4 - 6 Lacs
chennai
Work from Office
Email your resume to Tanuja@wissenpro.com or call/WhatsApp us at 889-702-1143 Email your resume to Swathi@wissenpro.com or call/WhatsApp us at 800-858-2617 Key Qualifications: Conduct call monitoring, audits, and quality checks across voice/email/chat to ensure compliance and service excellence. Create and manage advanced Excel dashboards, MIS reports. Identify process gaps, lead root cause analysis, and recommend improvement initiatives. Collaborate with training and operations teams for calibrations, feedback, and agent coaching. Drive strategic project planning, workflow enhancements, and performance reporting. Prepare executive-level presentations and documentation to support business ob...
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
The ideal candidate will be responsible for creating and releasing 2D and 3D designs for engine parts and subsystems. This includes engineering releases for new or modified parts and managing Add-Del processes. You will be tasked with designing and detailing engine components and sub-assemblies using NX environment and managing part design in PLM software. Additionally, you will be involved in concept layout preparation, part level design, and detailing for new products, cost reduction, and product improvement initiatives. Furthermore, you will be responsible for developing Design Verification Plans (DVP), Design for Excellence (DFx), Design Failure Mode and Effects Analysis (DFMEA), and Sta...
Posted 2 weeks ago
2.0 - 6.0 years
3 - 6 Lacs
sriperumbudur
Work from Office
Sr. Exe Asst Mgr Business Excellence : CMR Group is India's largest producer ofAluminium and zinc die-casting alloys. With 13 state-of-the-art manufacturingplants across the country, CMR has become the preferred supplier for many ofIndias largest automotive industry leaders. Since its inception in 2006, CMRhas consistently outpaced competition by focusing on delivering superior valueto its stakeholders. This value is driven by a strong commitment to technicaladvancements, quality enhancement, sustainability, and people-centric practices.We believe in an " Employee First " philosophy, ensuring that our people are at the core of our success. Our dedication tofostering an enriching work environ...
Posted 2 weeks ago
2.0 - 7.0 years
4 - 8 Lacs
pune
Work from Office
As part of the GE India Multi-modal Manufacturing team, the Assistant Engineer- Quality inspector is responsible for establishing an efficient and continually improving In-process quality systems as per AS 9100 ISO 9001 and internal GE QMS norms. Own & drive key Quality deliverables in the projects including analysis & certifying aviation hardware per internal quality inspection requirements . Roles & Responsibilities : Responsible to carry out inspections in quality per internal QMS procedural requirements. Work closely with manufacturing production & Quality system teams to develop and implement AS 9100 procedures & systems & support driving end to end production quality flow downs. Willin...
Posted 2 weeks ago
2.0 - 3.0 years
4 - 8 Lacs
pune
Work from Office
Job Description Summary As part of the GE India Multi-modal Manufacturing team, the Junior Engineer- Quality inspector is responsible for establishing an efficient and continually improving In-process quality systems as per AS 9100 ISO 9001 and internal GE QMS norms. Own & drive key Quality deliverables in the projects including analysis & certifying aviation hardware per internal quality inspection requirements. As part of the GE India Multi-modal Manufacturing team, the Junior Engineer- Quality inspector is responsible for establishing an efficient and continually improving In-process quality systems as per AS 9100 ISO 9001 and internal GE QMS norms. Own & drive key Quality deliverables in...
Posted 2 weeks ago
4.0 - 9.0 years
9 - 14 Lacs
chennai
Work from Office
Role & responsibilities Responsible for creating a robust Quality structure that is aligned to the business, compliance & operational requirements, Responsible to ensure the required number of evaluations i.e., Quality, CSAT, Complaints etc. are completed as agreed with operations and Clients Administers the feedback and Coaching process is documented and in line with the compliance and operational requirements In charge of maintaining evaluations completed by the quality team in the central data base as defined by operations/clients Report performance and statistics through daily and weekly reports submitted to the Quality Team and Operations. Ensure that regular Gauge RNR & Calibrations ar...
Posted 2 weeks ago
5.0 - 10.0 years
4 - 8 Lacs
kapadvanj
Work from Office
Experience with quality systems (ISO 9001, Six Sigma, etc.). Conduct regular inspections using QC tools on building materials. Bachelor degree in Engineering (Mechanical, Electrical, Industrial, etc.)
Posted 2 weeks ago
2.0 - 4.0 years
1 - 5 Lacs
mumbai, navi mumbai
Work from Office
Multidimensions is looking for Assistant Manager - QMS to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, saf...
Posted 2 weeks ago
3.0 - 4.0 years
4 - 5 Lacs
coimbatore
Work from Office
Job Description: 1. Responsible for Supplier Part inspection and approval at the supplier end 2. Frequently conducting process audits, countermeasure audit 3. PPM and supplier performance monitoring against the target and initiating supplier meetings based on performance. 4. Supplier rating, and performance monitoring. 5. Review inspection standards and PDI reports at the supplier end for accuracy 6. Supplier Visit for problem analysis and correction Pl reach out @ Mythili - HR - 9025999769 E.mail : mythili.k@bncmotors.in
Posted 2 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
noida
Work from Office
Responsibilities Monitor inbound/outbound sales calls to ensure compliance with quality standards. • Evaluate sales representatives performance against defined KPIs. • Identify gaps in sales pitch, objection handling, and customer interaction. • Provide timely feedback and coaching to improve performance. • Prepare quality reports and share insights with management. • Work closely with training and operations teams to drive quality improvements. Requirements Qualification: Graduate / HSC with relevant experience. • Experience: Minimum 18 years in Sales QA / Quality Monitoring (BPO/Telecalling/Outbound Sales). • Strong understanding of sales processes and customer interaction standards. • Exc...
Posted 2 weeks ago
4.0 - 9.0 years
7 - 17 Lacs
noida
Work from Office
We are hiring for Quality Analyst (Not tech background) Looking for candidates with the following skillsets: Quality Analyst, Performing ATA Reports, Preparing Dashboards, Voice+Chat Audits, Change Request , Problem Tickets, Service Requests. Job Location- Noida Notice Period- Immediate - 45 Days Note- Should be flexible to work in night shifts and work from office. Years of experience & Salary 3.6 Years 8 Years (Quality Analyst)- 5.50LPA - 7.50LPA + Variables 10 Years- 16 Years (Quality Analyst Lead)- 11LPA- 17LPA fixed + Variables Work from office. Qualification- Any graduate and postgraduate. Job Summary What are we looking for? •Quality Assurance (QA) Quality Auditing Adaptable and flexi...
Posted 2 weeks ago
4.0 - 9.0 years
7 - 17 Lacs
noida
Work from Office
Role: Quality Analyst / Quality Lead For Analyst role - Min 3+ Years experience in Call Audits/ Chat Audits For Lead role - Min 9+ years exp in Call Audits/ Chat Audits Strong understanding on Performing ATA Reports, Preparing Dashboards, Voice+Chat Audits, Change Request , Problem Tickets, Service Requests . Shift: Rotational Shift WFO Location: Noida Both Side Cab provided Send resume to anumeha@manningconsulting.in
Posted 2 weeks ago
2.0 - 4.0 years
3 - 4 Lacs
chennai
Work from Office
ROLE : Sr Quality Analyst DESIGNATION : Sr Quality Analyst LOCATION : Chennai YEARS OF EXPERIENCE : 2 4 years Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email. Meet departmental productivity requirements (e.g., number of calls monitored per month, number of emails evaluated, etc.) and re...
Posted 2 weeks ago
1.0 - 6.0 years
2 - 5 Lacs
navi mumbai
Work from Office
Job Description:- Hiring for Sales & Customer Care Quality Analyst for Novac Technology Solutions(Shriram Finance) Job profile: Performs call monitoring and provides trend data to management team. Uses quality monitoring data management system to compile and track performance at team and individual level. Provides actionable data to various internal support groups as needed. Coordinates and facilitates call calibration sessions for call centre staff. Prepares and analyzes internal quality reports for management staff review. . Handle team of Verification dept & Quality Analysts. Requirements: 1+ year of call BPO Customer care & Sales experience, preferably in BFSI/NBFC. Experience into BFSI/...
Posted 2 weeks ago
4.0 - 8.0 years
5 - 8 Lacs
gurugram
Work from Office
About Us: www.ageasybyantara.com About the Organization Who we are? Max Group is a leading Indian multi-business conglomerate with interests in the Life Insurance, Healthcare, Real Estate and Senior Care industries. Launched in 2013, Antara is a 100% subsidiary of Max India. It is pioneering the concept of Age in Place for people over 55 years of age, by developing Senior Living communities in India. The first Antara community was launched in April 2017 near Dehradun, Uttarakhand with 190 apartments spread over 14 acres of land. After our first one-of-its-kind, independent residential community at Dehradun and another at Noida, Sector-150. We are set to scale up further and carry forward the...
Posted 2 weeks ago
2.0 - 4.0 years
3 - 3 Lacs
noida, ghaziabad, delhi / ncr
Work from Office
Role Overview We are seeking a full-time, on-site Quality Analyst to monitor calls. Key Responsibilities: Strong proficiency in both written and spoken English. Ability to monitor calls. Provide feedback and coaching to agents for performance improvement. Offer clear guidance to associates to enhance their performance. Ensure awareness of quality and agent behavior standards. Ability to work in a 24/7 shift environment. Excellent team player with the ability to influence and manage change. Focused on meeting targets. Location: This position is based in Noida (Sector 62). Additional Requirements: Proficiency in MS Office/MS Excel. Key Responsibilities: Auditing for accuracy in work orders and...
Posted 2 weeks ago
5.0 - 8.0 years
4 - 5 Lacs
ranipet
Work from Office
We are in to experienced & detail-oriented Quality Manager.Quality Assurance & Process Control,Audit Compliance Customer Requirements,Quality Problem Solving & improvement Customer Quality Support Training Workforce Development Call 8870813777
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Quality Analyst at our company, you will be responsible for developing and executing test plans to ensure that all objectives are met. You will implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product. Your role will also involve identifying and remedying defects within the production process. To excel in this position, you should be well versed with Quality Control (QC) tools and methodologies. Proficiency in MS Office and generating reports will be essential for carrying out your responsibilities effectively. Additionally, you will be expected to provide feedback and suggestions for process improvement and drive qualit...
Posted 2 weeks ago
2.0 - 6.0 years
2 - 3 Lacs
chennai
Work from Office
Description: Quality Analyst NOTE : Kindly mention my name " Nivetha " in the entry form or interview form and give me the call once you reach the office. Location: Chennai, Tamil Nadu, India Experience: 2-6 years Preference: Both Male & Female candidates Role & responsibilities We are looking for an experienced Quality Analyst (QA) to join our BPO team. The QA will be responsible for monitoring and evaluating customer interactions across calls, chats, and emails to ensure compliance with quality standards and client expectations. The role requires excellent analytical skills, attention to detail, and the ability to provide constructive feedback to drive continuous improvement in performance...
Posted 2 weeks ago
2.0 - 7.0 years
5 - 6 Lacs
mumbai, pune, bengaluru
Work from Office
Monitors, evaluates and/or audits a sampling of inbound and/or outbound calls Participate in internal quality audits designed to improve overall contact quality Please call/whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943 Required Candidate profile Should have atleast 1 year experience as QA in International voice process Should have knowledge about 7 QC tools Must have excellent communication skills in English
Posted 2 weeks ago
5.0 - 11.0 years
7 - 13 Lacs
pune
Work from Office
Responsibilities & Key Deliverables Daily Work Management- Monitor the set targets on a day to day basis effectively by managing priorities. Monitor BWT s performance w. r. t. PQCDSM and seek out better ways of improving BWT performance Ensure timely actions for internal/external customer concerns and sustenance of the same. Adherence to production schedule Adherence to training plan as per ILU matrix and improve/upgrade skill level Conduct various process audits and closure of NC s Understand MQW , MQS & MAPS and demonstrate execution of their guidelines. Responsible for adhering to Quality Management systems, WSS, 5S, IPMS & QDMS Maintain QMS, prepare SOS, WSS documents & 5S standards. Ide...
Posted 2 weeks ago
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