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2.0 - 3.0 years
2 - 3 Lacs
kondapur
Work from Office
Role & responsibilities We are seeking a highly motivated and detail-oriented Quality Control (QC) Analyst to join our team. The successful candidate will be responsible for performing routine and non-routine analytical testing on Raw materials, in-process samples, finished products, packaging materials to ensure they meet established quality standards and regulatory requirements. This role is critical to maintaining the quality and safety of our products. Key Responsibilities Analytical Testing: Perform chemical and physical testing on raw materials, intermediate products, finished goods & packaging products using a variety of analytical techniques and instrumentation (e.g., AIA, Oils, Fats...
Posted 1 week ago
4.0 - 9.0 years
3 - 6 Lacs
gurugram
Work from Office
Roles and Responsibilities Please share your profile at surbhi.malhotra@nlbtech.com Role Description KRAs Manage and implement quality processes Collaborate with service delivery teams, to implement quality improvement initiatives Ensure process meets and exceeds Quality & Related KPI Conduct error root cause analysis, present findings, and recommendations to the stakeholders Training needs identification, Conduct Training/Audit and Up skill resources Facilitate Quality and Compliance team to perform various audits and follow ups based on the observations highlighted Study the process, identify, and implement process improvement initiatives through projects Support cross location teams Exper...
Posted 1 week ago
2.0 - 4.0 years
0 - 3 Lacs
chennai
Work from Office
Urgent Hiring | Tele Quality Analyst / Call Auditor | Chennai Company: Casagrand Builder Private Limited Location: Chennai, Tamil Nadu Experience: 2 4 Years Shift: General Shift Gender Preference: Male & Female Languages Required: Tamil, Telugu, English Job Description: We are hiring an experienced Tele Quality Analyst / Call Auditor to monitor and enhance the quality performance of our telecalling team. The candidate should have strong analytical skills, call auditing expertise, and prior experience in a BPO or telemarketing environment. Key Responsibilities: Monitor inbound and outbound calls for quality and process compliance Evaluate telecaller performance on communication, call handling...
Posted 1 week ago
2.0 - 7.0 years
4 - 7 Lacs
hyderabad, bengaluru
Work from Office
Quality Analyst - International BPO 5 Days Working Graduate Rotational Shift Quality Analyst Salary up to 6.5lpa - 7.5lpa Must have exp. as a Quality Analyst in International BPO ( Banking Domain Mandate) Location - Hyderabad / Bangalore Required Candidate profile Banking Exp Mand WhatsApp - 8750557705 (No Call) Apply Here: https://docs.google.com/forms/d/e/1FAIpQLSdOVDa_K-os31HMiKEty4BW3VsNRm72mdt26npFPqovYu6Anw/viewform Email - qualitydemographic@gmail.com
Posted 1 week ago
3.0 - 8.0 years
3 - 5 Lacs
chandigarh
Work from Office
Job Description APM Quality Drive continuous improvement program across processes. Undertake detailed process improvement studies and up skills the team members. Provide Training and Quality support, development of metrics and dashboards in line with customer requirements Design overall framework of learning development for associates across locations. Ability to lead a team, coordinate with other locations and drive standardized practices Strengthen quality management processes/framework to improve quality delivery. Should meet and exceed client metrics Accurately capture the reporting needs of each of the client and set up/customize processes to seamlessly meet client's expectation Profile...
Posted 1 week ago
5.0 - 10.0 years
8 - 10 Lacs
mumbai
Work from Office
Job Title: Assistant Quality Manager Location: Mumbai (Malad) Shift: 24/7 Rotational Shifts Salary: 8 10 LPA Key Responsibilities: Lead and manage quality assurance processes for international banking operations. Drive continuous improvement initiatives using Six Sigma methodologies. Monitor and analyze performance metrics to ensure compliance with quality standards. Handle team management responsibilities, including mentoring and performance reviews. Collaborate with cross-functional teams to implement new tools and technologies for process optimization. Ensure adherence to regulatory and client-specific requirements in all processes. Required Skills & Qualifications: Experience: Minimum 5+...
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
gurugram, all india
On-site
Role Overview: As a Mechanical/Automobile Engineer, your role will involve handling market feedback and warranty issues related to engine components. You will be responsible for analyzing market feedback to execute quality improvement projects efficiently. Your analytical skills and logical approach will be crucial in solving complex market issues using Failure Mode Effects Analysis (FTA) method. Additionally, you will conduct competitor process and design benchmarking to drive continuous improvement. Key Responsibilities: - Handle market feedback and warranty issues related to engine components - Analyze market feedback for faster execution of quality improvement projects - Utilize analytic...
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
gurugram, all india
On-site
Role Overview: As a Mechanical/Automobile Engineer, your main responsibility will be to handle market feedback and warranty issues related to engine components, with a focus on Fuel / CNG components. You will need to quickly analyze and implement quality improvement projects based on market feedback. Your role will require strong analytical skills and a logical approach to problem-solving. You will be expected to use a FTA approach for solving complex market issues and conduct failure re-appearance/simulation and child part level analysis. Key Responsibilities: - Handle market feedback and warranty issues related to engine components, specifically Fuel / CNG components - Analyze and execute ...
Posted 1 week ago
3.0 - 6.0 years
4 - 6 Lacs
hyderabad
Work from Office
Job Title Quality Analyst Commute Operations Experience 2–5 years (Voice & Email Quality preferred) Job Summary The Quality Analyst will audit employee commute support interactions (calls and emails), ensure adherence to quality standards, publish quality scores, identify behavioral and process gaps, and work closely with Operations to improve overall service quality. Key Responsibilities Conduct daily audits of calls and emails , ensuring category-wise sampling. Publish daily and weekly quality scores and share insights with Ops teams. Identify BQ and provide actionable feedback. Support Ops through calibration sessions, coaching inputs, and performance improvement actions . Identify proces...
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
mumbai
Work from Office
Responsibilities Key Deliverables Monitoring of Body Shop production activity. Study of shop quality trends viz. Nova C Nova B, Global Demerit. Kaizens and productivity improvement projects. Corrective and preventive action for internal and external customer complaints . Safety audits and Safety rounds for the shop. Problem solving technique by using 7 QC tools, DOE. Problem solving thru QC story methodology. Ensuring smooth productionizing of new product and applicable quality standard Competencies Competencies:Welding Process Knowledge, Knowledge of DCP, PPAP, APQP, Knowledge of TPM, Knowledge of Hemming operation , Hemming Robot programming Trouble shooting Preferred Industries Automobile...
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
kolkata
Work from Office
.Monitor the calls of each adviso .Determine whether the agents maintain a pre-determined and acceptable level of contact handling through monitoring and test contact evaluation. Shift: 7:30pm-5:00am Mon-Fri working Required Candidate profile Candidates from Energy Process is preferred Must know Call Auditing and Editing both Willing to work in night shift. Perks and benefits Sat & Sun off Sal always on 1st Fixed + incentives
Posted 1 week ago
2.0 - 6.0 years
0 - 0 Lacs
coimbatore
On-site
Auditing and maintaining the Quality of the assigned team Auditing AR agents to see if the accounts have been worked towards resolution. Preparing daily/weekly/monthly reports & send it to the respective stake holder as per business requirement Identify root cause of the errors/escalations etc. & provide action plan to improve the same Conducting weekly / monthly huddles / meeting / training with the team to communicate the error trend/Bottom performers etc. Playing a role of a mentor to improve the quality of the agents Providing process improvement steps and identifying the process gaps Identify global issues in the process with quantified business impact & communicate the same with the st...
Posted 1 week ago
1.0 - 5.0 years
2 - 3 Lacs
bengaluru
Work from Office
Monitor calls/chats, identify gaps, provide feedback, conduct audits, ensure quality standards, drive CSAT improvement, prepare reports, and support process enhancement. Experience in QA - BPO (ONLY) required. Call/WhatsApp - 9606906191 / 9606976220 Health insurance Employee state insurance Provident fund Maternity leaves
Posted 1 week ago
3.0 - 5.0 years
2 - 6 Lacs
pune
Work from Office
Audit calls for performance & compliance Coach agents & provide feedback Track reports & suggest improvements Required Candidate profile Strong understanding of call quality frameworks, audit methods, and compliance Excellent communication and feedback-delivery skills Stability and maturity preferred (age 35–50) Perks and benefits Health insurance PF
Posted 1 week ago
1.0 - 6.0 years
6 - 8 Lacs
hyderabad
Work from Office
Monitor and evaluate voice interactions for quality assurance. Maintain audit records and prepare quality reports. Experience working on QC tools. HR Contact @9387861694 /6002281943/9387861695 /8453399504/8638808580 Required Candidate profile -Minimum 1 year experience as Quality Analyst in International Process. -Must have experience working in Banking Process -Excellent communication skills in English Perks and benefits Salary upto 8 LPA CAB facility available
Posted 1 week ago
3.0 - 6.0 years
4 - 6 Lacs
hyderabad
Work from Office
To execute, manage process and drive continuous improvements. The Pod Leads besides being the PoCs for the process and manage a set of people, wil be expected to process cases on regular basis to keep themselves updated with any and al process related procedures. Therefore, the role wil require candidates with a high degree of ownership and process improvement expertise. Must have skills/ qualifications Minimum Graduate in streams of commerce, geography, management, mathematics, science, computers or engineering 3-5 years experience (including at least 1 year of managing teams) in similar environments / tech companies End-to-end ownership of the team. Manage efficiency & effectiveness of the...
Posted 1 week ago
2.0 - 6.0 years
6 - 8 Lacs
bengaluru
Work from Office
- Monitor and evaluate voice interactions for quality assurance. - Maintain audit records and prepare quality reports. - Experience working on QC tools. HR Contact @9387861694 /6002281943/9387861695 /8453399504/8638808580 Required Candidate profile - Must have min 1 year experience as Quality Analyst in International Process - Must have experience working in banking process -Excellent communication skills in English. Perks and benefits Salary upto 8 LPA CAB facility available
Posted 1 week ago
1.0 - 6.0 years
4 - 6 Lacs
noida
Work from Office
Kindly Share cv on shikha.nillay@provana.com or whatsapp on 7678565526 Key Responsibilities: Audit Activities: Conduct daily/weekly audits of charge entries, payment postings, and rejection resolutions. Validate CPT, ICD-10 codes, modifiers, and payer-specific requirements for charge posting. Review payment postings for accuracy, correct application of adjustments, and reconciliation with remittance advice. Verify timely and accurate resolution of claim rejections and front-end denials. Compliance & Accuracy: Ensure adherence to HIPAA, payer guidelines, and internal SOPs. Identify trends in errors and recommend corrective actions. Reporting & Documentation: Maintain audit logs and prepare qu...
Posted 1 week ago
0.0 - 4.0 years
1 - 2 Lacs
mundra
Work from Office
Purpose/Objective The Site Quality Executive - Civil ensures effective material testing, inspection, and calibration of equipment. They oversee construction quality control, manage non-conformities, and provide quality training. With expertise in technical standards and compliance, they coordinate with stakeholders to ensure adherence to quality standards and project specifications. Key Responsibilities of Role Material Testing and Inspection: Organizing Field & Lab testing of various construction materials such as soil, coarse aggregate, fine aggregate, water, cement, reinforcement, Chemical/Mineral admixtures Review of test certificates for cement, reinforcement steel, admixtures, etc Rece...
Posted 1 week ago
1.0 - 5.0 years
4 - 7 Lacs
noida
Work from Office
Kindly Share cv on aakansha.saxena@provana.com or whatsapp on 9675557988. Key Responsibilities: Audit Activities: Conduct daily/weekly audits of charge entries, payment postings, and rejection resolutions. Validate CPT, ICD-10 codes, modifiers, and payer-specific requirements for charge posting. Review payment postings for accuracy, correct application of adjustments, and reconciliation with remittance advice. Verify timely and accurate resolution of claim rejections and front-end denials. Compliance & Accuracy: Ensure adherence to HIPAA, payer guidelines, and internal SOPs. Identify trends in errors and recommend corrective actions. Reporting & Documentation: Maintain audit logs and prepare...
Posted 1 week ago
4.0 - 9.0 years
3 - 6 Lacs
gurugram
Work from Office
Roles and Responsibilities Please share your profile at surbhi.malhotra@nlbtech.com Role Description KRAs Manage and implement quality processes Collaborate with service delivery teams, to implement quality improvement initiatives Ensure process meets and exceeds Quality & Related KPI Conduct error root cause analysis, present findings, and recommendations to the stakeholders Training needs identification, Conduct Training/Audit and Up skill resources Facilitate Quality and Compliance team to perform various audits and follow ups based on the observations highlighted Study the process, identify, and implement process improvement initiatives through projects Support cross location teams Exper...
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
chennai
Work from Office
Role & responsibilities and JD: Candidate should know Tamil and English. Candidate should be aware about Quality KPI and KRA Candidate should be working in Banking Domain atleast for 1 year as Quality Email- sonia.shukla@digitide.com Contact No- 9681078331
Posted 1 week ago
4.0 - 9.0 years
0 Lacs
ahmedabad
Work from Office
for any queries call-9354498578 or mail resume- AP00841743@TechMahindra.com Role & responsibilities Team Leadership & Development: To lead and line-manage a team of IQAs, directing, guiding, and providing performance feedback to achieve high-quality output. Quality Oversight: Oversee and ensure the quality assurance of curated assetstext, images, videos, audioacross diverse workflows. Maintain Google's strict content standards while improving current quality metrics. Process Improvement: Identify gaps in the current workflows and drive initiatives to challenge the existing quality scores, thereby implementing strategies and changes in process, if necessary, that improve consistency and objec...
Posted 1 week ago
3.0 - 6.0 years
4 - 6 Lacs
hyderabad
Work from Office
To execute, manage process and drive continuous improvements. The Pod Leads besides being the PoCs for the process and manage a set of people, wil be expected to process cases on regular basis to keep themselves updated with any and al process related procedures. Therefore, the role wil require candidates with a high degree of ownership and process improvement expertise. Must have skills/ qualifications Minimum Graduate in streams of commerce, geography, management, mathematics, science, computers or engineering 3-5 years experience (including at least 1 year of managing teams) in similar environments / tech companies End-to-end ownership of the team. Manage efficiency & effectiveness of the...
Posted 1 week ago
4.0 - 7.0 years
3 - 5 Lacs
chennai
Work from Office
This job is for a candidates who is ready and willing to learn new and improved quality methods in Plastic Injection Molding. You will be preferred if you have a plastic background and know about injection molding already. Required Candidate profile B.Tech Mechanical is preffered. Background in Injection Molding will be given preference. Perks and benefits Bonus after 1 year of work.
Posted 1 week ago
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