6 Qbrs Jobs

As a Customer Success Manager at Rubrik, your primary role is to guide customers through the post-sale journey, ensuring maximum value realization, deep product adoption, and long-term retention. You will be the customer's trusted advisor, focusing on turning successful initial deployment into a strategic partnership. Your success will be measured by key performance indicators such as Product Activation & Adoption, Customer Health Scores, and Retention. Key Responsibilities: - Onboarding & Technical Adoption: - Own the customer lifecycle post-sale, ensuring a seamless transition from Sales/Implementation to ongoing Customer Success. - Drive broad and deep adoption of Rubrik solutions by mana...

Role Overview: PSA BDP, a member of the PSA Group, is seeking a knowledgeable individual with a minimum of 15 years of experience in Customs operation and customer services. As a key member of the team, you will be responsible for managing customer relationships, ensuring SLAs are met, and driving regional customer budgets. Your role will involve monitoring performance metrics, preparing reports, and collaborating with internal stakeholders to deliver exceptional service to customers. Key Responsibilities: - Manage the relationship of a defined number of customers and prospects - Maintain SLAs with SOPs and conduct monthly performance reviews with customers - Deliver regional and/or country ...

Role Overview: You will be a highly driven and strategic Senior Customer Success Manager responsible for leading relationships with large enterprise logistics clients. Your main focus will be to ensure successful adoption of the SaaS platform, deliver measurable business value, and drive retention and growth. You will work closely with C-level stakeholders, supply chain leaders, and operations teams to optimize logistics operations using our solutions. Key Responsibilities: - Own the end-to-end relationship with assigned enterprise logistics accounts, serving as a trusted advisor post-sales. - Drive customer onboarding, adoption, and success plans to ensure the delivery of ROI and the achiev...

As the overseer of PMO services, you will be responsible for governance, project delivery, RAID management, change control, resource planning, and financial management. Your role involves managing Steering Committees, preparing meeting minutes, and tracking key project activities. It will be your duty to drive the end-to-end phases of project delivery, ensuring timely completion within budget constraints. You will also be expected to implement Agile methodologies, including Dashboards, QBRs, sprint planning, and PI planning. Collaboration with stakeholders to ensure alignment with business goals and deliverables is crucial. You should be adept at handling scenario-based questions and providi...

As a Lead Support Engineer based in Bangalore, you will play a crucial role in overseeing the support metrics and service delivery of IT projects. Your primary responsibilities will include monitoring project milestones, ensuring SLA compliance, and developing dashboards and reports for operational and leadership review. You will also be responsible for creating visually appealing slide decks for IT leadership, analyzing data to identify trends and issues, and recommending necessary actions for continuous improvement. To excel in this role, you should possess a Bachelor's degree in Computer Science, Information Systems, or a related field along with at least 10 years of experience in IT oper...

Own enterprise account management, build CXO relationships, manage renewals, drive cross-sell of insurance & wellness solutions, lead QBRs/MBRs, collaborate with internal teams for smooth delivery, and ensure high client satisfaction & account health Required Candidate profile 8–15 years in employee benefits broking or group health insurance. Skilled in CXO relationship management, claims analysis, policy benchmarking, renewals, cross-sell, and benefits plan design.