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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a Quality Auditing Senior Analyst at Accenture, you will play a crucial role in helping balance increased marketing complexity and diminishing marketing resources. Your primary responsibility will be to drive marketing performance through deep functional and technical expertise, while ensuring accelerated time-to-market and operating efficiencies at scale. You will leverage Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement, and Media Growth Services to achieve these objectives. To excel in this role, you should have a minimum of 5-6 years of experience, with team management experience being preferred. Proficiency in QA Tools such as Selenium, QTP, along with a strong command of MSO (Word, Excel, PowerPoint) is essential. Additionally, intermediate knowledge of Risk Management, Root Cause Analysis, Process Improvement, and Software Metrics will be beneficial. Exceptional leadership, communication, and client management skills are also required, along with familiarity with CMS, website publishing, and hosting. Your responsibilities will include analyzing and solving complex problems, collaborating with peers within Accenture, and potentially interacting with clients and/or Accenture management. You will be expected to work independently on daily tasks and receive moderate instruction on new assignments. Your decisions will impact your work and may influence others. As an individual contributor or team leader, you will need to be flexible in working shifts and uphold the best practices to achieve the company's business objectives. Key responsibilities in this role involve creating robust test cases and plans, defining testing strategies, providing training on quality and processes, implementing and assuring processes, managing testing efforts, allocating QA workload, and ensuring deadlines are met. You will also be responsible for identifying areas for improvement, coordinating with project managers, monitoring service quality, and communicating overall status to QA management. In summary, as a Quality Auditing Senior Analyst at Accenture, you will be instrumental in maintaining a desired level of excellence in marketing operations through your expertise in quality planning, assurance, control, and improvement. Your leadership and technical skills will be pivotal in driving marketing performance and achieving business objectives effectively.,

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a QA Analyst with 3-5 years of dedicated QA experience in the banking sector, specifically with European banks, you will be responsible for performing functional testing of SEPA IP functionalities. Your role will involve ensuring adherence to business requirements and regulatory standards, as well as managing testing across all prescribed EBA test phases. You will be expected to conduct exploratory testing to identify unexpected behaviors and edge cases in Free Testing, develop and execute detailed test scripts for Scripted Testing, and participate in pre-production testing for Controlled Go-Live Testing. Additionally, you will need to identify, document, and track defects, collaborating closely with development teams for timely resolution. Collaboration with business analysts, product owners, and developers to understand requirements and provide effective test coverage will be a key aspect of your role. You will also contribute to the improvement of QA processes, methodologies, and tools, staying up-to-date with the latest SEPA regulations, EBA guidelines, and industry best practices. The ideal candidate will have a Bachelor's degree in Computer Science, Information Technology, or a related field, with a minimum of 3 years of experience in software testing, including at least 2 years of experience in SEPA Testing. Proficiency in test management tools like Jira, Azure DevOps, or ALM, along with strong analytical and problem-solving skills are crucial for this role. Excellent communication skills, both written and verbal, are essential for effective collaboration within the team and with stakeholders. Experience with automated testing frameworks and tools, knowledge of other SEPA schemes like SEPA Credit Transfer and SEPA Direct Debit, and an understanding of financial regulations beyond SEPA will be considered a plus. Effective communication of test progress, risks, and issues to project stakeholders, building and maintaining strong relationships with clients and internal teams, and providing regular status updates in project meetings are also expected from the candidate. Yethi, a boutique QA product and solutions company for BFS Domain, is dedicated to building next-generation AI/BOT driven automation tools and solutions to enhance the quality of digital technologies adopted within the BFSI industry. With offices in Bangalore, Mumbai, Chennai, and Jaipur, and clients across 22 countries, Yethi is committed to delivering innovative and effective solutions to large fortune 500 BFSI enterprises.,

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11.0 - 18.0 years

13 - 20 Lacs

Hyderabad

Work from Office

DevOps Manager As a part of the Devops team, the candidate will be responsible for release design, planning, scripting and execution for a variety of key customer-facing and internal applications. Alongside, hiring the Devops talent, preparing relevant accelerators in collaboration with partners, enabling training for the team, managing escalations, people management and supporting RFPs. The individual should be self-motivated, creative and proactive, to work successfully in a fast-paced environment including multiple platforms and architectures, diverse technologies and lab environments. The individual will work closely with developers, project managers, network engineers and other stakeholders throughout the SDLC, executing test iterations, tracking / reporting results, troubleshooting and coordinating defect resolution. The individual should have a strong understanding of SDLC processes and the QA lifecycle and methodology. Experience/Skills: 15 years of relevant work experience in a similar role Experience of release management and Devops in SFDC environments and with data migrations for at least 10 years Excellent verbal and written communication skills Technical background using Copado and understanding of the industry Good understanding of object-oriented programming, etc. Knowledge of automated release tools, specifically Git, Jenkins. Must demonstrate an ability to learn business processes, tools etc. Proven ability to manage and prioritize multiple, diverse tasks simultaneously Must be flexible, independent and self-motivated Punctual, Regular and consistent. Major Responsibilities: Interact with technical management, project management and development teams to develop a strong understanding of the project and objectives Plan and build releases as needed in consultation with technical/project management and the development and QA teams. Monitor releases and validate that they happen without issue Use existing tools Copado and techniques to execute releases and build/script new tools for performing the release function Develop the automation strategy/effort and generate scripts to perform automated releases to various environments (Prod, UAT, Dev). Manage risks and resolve issues related to release management Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution Document, track and escalate issues as appropriate, using JIRA, Confluence and similar tools Support production deployment of applications and perform validation testing during release cycles Build and document processes for release management in consultation with various stakeholders QA, Development, Management etc. Suggest enhancements in tools, processes etc. to improve efficiency of processes Communicate clearly to various stakeholder groups about status of releases Education: Degree in Information Systems, Computer Science, Web Systems, Mathematics or other related degree

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0.0 - 3.0 years

0 Lacs

surat, gujarat

On-site

Are you a fresh graduate with a love for writing and a keen interest in technology Alphabin Technology Consulting is on a mission to develop cutting-edge QA automation tools, and we are in search of bright and innovative individuals who can transform intricate tech concepts into captivating narratives that resonate with readers, viewers, and sharers. If you are enthusiastic about kickstarting your journey in content writing and aspire to evolve within a dynamic, AI-driven tech firm, seize this opportunity now. Internship Details: - Duration: The internship spans over a 6-month period - Opportunity: A promising 1-year full-time job offer awaits successful completion - Type: This is a full-time role; no part-time, freelance, or remote positions are available - Application: Freshers are encouraged to apply; individuals with up to 1 year of experience What You'll Learn & Do: - Craft content (with assistance from GPT!) revolving around trending QA tools and automation - Develop blogs, social media posts, video scripts, and instructional guides - Simplify intricate technical ideas into compelling, easy-to-comprehend content - Undertake ownership of small-scale content projects from concept to publication - Engage in collaborative projects with our marketing, engineering, and product teams Who Can Apply: - Recent graduates from any academic background (a penchant for technology is essential!) - Proficient writing skills in English - A fervor for technology, startups, and digital storytelling - Eagerness to absorb knowledge and flourish in the realms of content creation, marketing, and communication - Readiness to commit to full-time work at our Surat office What You'll Gain: - Guidance from seasoned marketers and tech professionals - An authentic portfolio to showcase your content creation prowess - Access to workshops, training modules, and certification programs - Immersion in a fast-paced, collaborative work environment that values your insights - A clear pathway to a full-time role with ample opportunities for career advancement Take the first stride towards a fulfilling career in content creation - we are eagerly anticipating your application!,

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2.0 - 6.0 years

0 Lacs

delhi

On-site

At Atlys, our mission is to enable every person on earth to travel freely. We believe that by making travel more efficient, we can contribute to creating a more open world. One of the biggest pain points for travelers is dealing with visas, and we aim to address this by automating the process completely. We are seeking talented individuals who are passionate about shaping the future of travel with us. As part of Atlys, delivering exceptional customer experiences is our top priority. Our Guest Delight team engages with customers through calls, chats, and emails across various shifts. We are currently looking for a Customer Experience Lead who will play a crucial role in ensuring the quality of these interactions. The role involves monitoring customer conversations, providing feedback to team members, and conducting training sessions to enhance communication standards. Key Responsibilities: - Review and audit customer conversations regularly across all shifts. - Evaluate interactions based on a defined quality framework and document scores and insights. - Provide constructive feedback to team members to drive improvement. - Identify communication gaps and develop training modules to address them. - Conduct coaching sessions and training workshops. - Maintain training trackers, audit records, and progress reports. - Collaborate with relevant teams to align on communication key performance indicators (KPIs). - Update training content, standard operating procedures (SOPs), and tone of voice guidelines in line with customer expectations and brand values. - Share insights with leadership on team performance and training impact. Ideal Candidate: - 2-5 years of experience in communication training, quality assurance, or customer service coaching. - Proficiency in professional communication etiquette across voice, chat, and email. - Excellent spoken and written English skills; additional languages are a plus. - Ability to analyze customer interactions, deliver feedback, and build communication capabilities. - Familiarity with QA tools, CRM/chat platforms (e.g., Freshdesk, Exotel), and Google Suite. - Detail-oriented, empathetic, and dedicated to improving customer service standards. - Willingness to work different shifts or adjust schedules as needed. If you are excited about contributing to a connected world through seamless travel experiences, we invite you to join our team. Become part of the Atlys revolution and help simplify global travel, one visa at a time! Apply now to be a part of our journey.,

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0.0 - 3.0 years

0 Lacs

surat, gujarat

On-site

Are you a fresh graduate with a passion for writing and technology Alphabin Technology Consulting is seeking individuals like you to join their team. As a Content Writing Intern, you will have the opportunity to work on developing powerful QA automation tools and transforming intricate technical information into engaging stories that captivate readers, viewers, and sharers alike. Located at 1100 Silver Business Point, near VIP Circle, Utran, Surat 394105, Alphabin Technology Consulting offers a dynamic environment where you can kickstart your career in content writing and thrive within a fast-paced, AI-first tech organization. During this 6-month internship, you will have the chance to learn and grow, with the potential for a 1-year full-time job offer upon successful completion. This opportunity is exclusively open to freshers with no more than 1 year of experience, who are eager to immerse themselves in content creation. As an intern, you will be tasked with creating various forms of content, including blogs, social media posts, video scripts, and guides, focusing on trending QA tools and automation. Your role will involve simplifying complex technical concepts into easily digestible content, managing your own mini projects from inception to publication, and collaborating with different teams within the company, such as marketing, engineering, and product departments. We are looking for fresh graduates from any discipline with a keen interest in technology. Strong English writing skills, a love for tech, startups, and digital storytelling, a desire to continuously learn and improve in content creation, marketing, and communication, as well as the willingness to work full-time at our Surat office are all key qualities we seek in potential candidates. By joining Alphabin Technology Consulting as a Content Writing Intern, you will benefit from mentorship provided by experienced marketers and tech experts, gain a real-world portfolio to showcase your content creation skills, access various workshops, training sessions, and certifications, experience a collaborative work culture that values your input and ideas, and be on a path towards a rewarding full-time job with opportunities for career advancement. If you are ready to embark on your content writing journey and contribute to a team that values innovation and creativity, apply now at: https://lnkd.in/d7w_NApE. Don't hesitate to tag a friend who you think would excel in this role. Take the first step towards a fulfilling career in content creation - we look forward to receiving your application!,

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10.0 - 14.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Manager Quality in Medical Coding with 10-12 years of experience, you will be responsible for overseeing the Inpatient Medical Coding operations. You will collaborate with the Coding Education and Quality Coordinator to ensure comprehensive on-the-job training for all staff under your supervision. Monitoring the progress of new employees and providing timely feedback to ensure competency is met is a crucial aspect of your role. Your duties will also include monitoring productivity levels to maintain work performance standards and addressing any day-to-day issues that may affect staff negatively. Regular update meetings will be conducted to keep the staff informed about departmental, hospital, market, and company changes and events. To excel in this role, you must have a solid understanding of HIPAA and healthcare compliance standards. Proficiency in using billing software such as Epic, Athena, Kareo, and QA tools is essential. If you are passionate about ensuring coding accuracy and compliance within the US healthcare industry, this position offers an exciting opportunity for growth and development. If you meet the requirements and are ready to take on this challenging role, apply now by sending your resume to suganya.mohan@yitrobc.net. Join us in upholding the highest standards of Medical Coding quality and compliance.,

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15.0 - 20.0 years

9 - 13 Lacs

Hyderabad

Work from Office

Job Title:Delivery ManagerExperience15-20 YearsLocation:Hyderabad, WFO : Role This is a leadership role responsible for establishing and maintaining quality standards across multiple lines of business within a large client-centric environment. This role oversees and directs large Quality Assurance (QA) teams supporting client operations, testing in a fast paced factory based delivery model, ensuring the delivery of high-quality services and solutions that meet and exceed client expectations. The program manager drives a culture of quality, continuous improvement, and client satisfaction across diverse teams and projects, acting as a key point of contact for client. Experience 15+ years of progressive experience in Quality Assurance, with a significant portion in a management or leadership role. Proven experience leading and managing large, diverse QA teams in a complex, product rollouts, client-centric environment across multiple lines of business or diverse projects. Should have overseen large teams (100+ resources) and managed multiple projects simultaneously. Strong understanding of various QA methodologies (Agile, Waterfall, etc.) and testing techniques. Experience with various types of testing (functional, automation, performance,security, etc.) Experience in delivering mobile application testing and automation testing projects. Proficiency in using various QA tools and technologies (e.g., test management tools, defect tracking systems, automation tools). Data analysis and reporting skills. Responsibility Proactively engage with client leadership and program managers (PGMs)to understand quality expectations and Create plans to meet client needs and contribute to overall objective and help meet the OKRs. Also act as the point of escalation for client concerns. Establish strong working relationships with client stakeholders (e.g., project managers, Engineering teams) to understand their needs and expectations. Develop and implement comprehensive strategies aligned with business objectives, OKRs and client requirements across multiple lines of business Review quality metrics and reporting mechanisms across operations and testing teams Drive a culture of quality and continuous improvement within the managers and leads on the ground Analyse data to drive process improvements, lead quality initiatives and promote proactive quality practices within the team Ensure QA processes comply with guidelines and client requirements. Oversee audits, quality reviews and ensure defect prevention strategies are in place Establish quality metrics, key performance indicators (KPIs), and reporting mechanisms to track and measure quality performance. Ensure QA processes are documented in ENGWIKI, consistently applied, and regularly reviewed and updated. Monitor the progress, identify risks and issues, and implement corrective actions as needed. Optimize the use of QA tools and technologies to enhance efficiency and effectiveness. Prepare and present reports in MBR with all PGMs, QBR with leadership and present strategic testing plans, Milestones achieved and performance metrics Manage team performance, workload, and foster collaboration and knowledge sharing culture within the team Provide clear direction, set performance expectations, and provide regular feedback and performance evaluations. Bring thought leadership working with practices, stay updated on industry best practices and emerging trends in quality assurance

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0.0 - 3.0 years

0 Lacs

surat, gujarat

On-site

As a fresh graduate with a passion for writing and technology, Alphabin Technology Consulting offers you an exciting opportunity to kickstart your career in content writing. We are a fast-paced, AI-first tech company focused on developing powerful QA automation tools. We are seeking smart and creative individuals who can effectively transform complex technical information into captivating stories that resonate with our audience. Located at 1100 Silver Business Point, Near VIP Circle, Utran, Surat 394105, you will have the chance to immerse yourself in a dynamic work environment and grow professionally alongside our team. Internship Details: - Duration: 6-month internship - Opportunity: 1-year full-time job offer upon successful completion - Type: Full-time (no part-time/freelance/remote) - Freshers only (01 year experience) What You'll Learn & Do: - Craft engaging content, utilizing assistance from GPT, focusing on trending QA tools and automation - Develop various content formats such as blogs, social media posts, video scripts, and guides - Simplify technical concepts into easily understandable content for our audience - Manage end-to-end content projects, from ideation to publication - Collaborate with marketing, engineering, and product teams Who Can Apply: - Recent graduates from any background (with a keen interest in technology) - Proficient writing skills in English - Enthusiasm for technology, startups, and digital storytelling - Eagerness to learn and progress in content creation, marketing, and communication - Willingness to work full-time at our Surat office What You'll Gain: - Mentorship from experienced professionals in marketing and technology - Real-world portfolio to showcase your content creation abilities - Access to workshops, training programs, and certifications - Engage in a fast-paced, collaborative work environment that values your input - Opportunity for career growth and progression towards a full-time position If you are ready to take the first step towards a content writing career and eager to join our team, we are thrilled to receive your application. Feel free to tag a friend who you believe would excel in this role!,

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10.0 - 14.0 years

0 Lacs

chennai, tamil nadu

On-site

You are currently looking to hire a Manager Quality specializing in Medical Coding with 10-12 years of experience for a full-time position based in Hyderabad. As the Manager Quality - Medical Coding, your key responsibilities will include having experience in Inpatient Medical Coding and collaborating with the Coding Education and Quality Coordinator to ensure proper on-the-job training for all staff under your supervision. You will be responsible for monitoring the competency and progress of new employees, providing timely and constructive feedback, and ensuring that work performance meets the required standards. Additionally, you will monitor productivity levels, assist in resolving day-to-day issues that may affect staff, and conduct regular update meetings to keep the team informed about departmental, hospital, market, and company changes or events. The ideal candidate should have a good understanding of HIPAA and healthcare compliance standards. Proficiency in using billing software such as Epic, Athena, Kareo, and QA tools is also required for this role. If you possess the necessary qualifications and experience, we encourage you to apply for this position by sending your resume to suganya.mohan@yitrobc.net for further details. Join our team to contribute to the field of Medical Coding and make a difference in the healthcare industry. Apply now and be a part of our dynamic and growing organization focused on maintaining coding audit and compliance standards in the US healthcare sector.,

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1.0 - 3.0 years

3 - 5 Lacs

Chennai

Work from Office

Strong experience in CREO modelling and detailing for supporting Hydraulics systems, light fab, hydraulics routing and drawing creation. Strong Communication and interpersonal skills. Knowledge in Teamcenter and QA tools. Work Experience Required Qualification : Diploma / BE/ BTech (Mechanical) Minimum 1-3 years of relevant work experience

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

Genpact is a global professional services and solutions firm that is dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 individuals spread across more than 30 countries, we are fueled by our innate curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500. We leverage our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI to achieve this goal. We are currently looking for a dynamic individual to join us as an Assistant Manager in Quality Assurance. In this role, you will be responsible for overseeing the quality framework and ensuring the delivery of high-quality services that meet client expectations and regulatory requirements in an Insurance BPO environment. Your key responsibilities will include strategizing, implementing, and managing quality assurance processes, driving continuous improvement, and ensuring compliance with insurance industry standards. As the Assistant Manager, you will lead a team of QA analysts, collaborate with various departments, and work closely with clients to achieve and exceed quality benchmarks. Responsibilities: - Develop, implement, and maintain a Quality Assurance framework tailored to insurance processes. - Ensure compliance with client-specific guidelines, internal quality standards, and regulatory requirements. - Monitor and manage quality metrics to meet and exceed service level agreements (SLAs). - Lead, mentor, and manage the QA team, ensuring their performance aligns with organizational goals. - Conduct regular performance reviews and provide training and development opportunities for QA analysts. - Act as a point of escalation for complex quality or compliance issues. - Oversee audits of customer interactions & policy servicing and identify gaps in service delivery. - Collaborate with operations to streamline processes and reduce errors. - Design and implement quality improvement initiatives to enhance client satisfaction. - Use data-driven insights to drive decision-making and implement best practices. - Develop comprehensive quality dashboards and reports for internal and client review. - Provide actionable insights through trend analysis and root cause investigations. - Ensure all processes comply with insurance regulations, data privacy laws, and industry standards. - Identify and mitigate risks related to quality and compliance breaches. Qualifications: - Bachelor's degree in Business Administration, Insurance, or a related field. - Experience in Quality Assurance, with a managerial role within the Insurance or BPO sector. - Strong knowledge of insurance operations, especially in policy administration. Preferred Skill Set: Technical Skills: - Proficiency in QA tools and quality monitoring systems. - Advanced knowledge of data analytics and reporting tools (Excel, Power BI, etc.). - Familiarity with insurance regulations and compliance standards. Soft Skills: - Strong leadership and team management abilities. - Excellent communication and stakeholder management skills. - Analytical mindset with a focus on continuous improvement. Key Performance Indicators (KPIs): - Improvement in quality scores across processes. - Reduction in error rates and compliance violations. - Timely delivery of quality reports and actionable feedback. - Team performance and retention rates. - Increased client satisfaction (CSAT) and Net Promoter Score (NPS). If you are looking for a challenging yet rewarding opportunity in the field of Quality Assurance, we invite you to be a part of our team as an Assistant Manager. Join us and contribute to shaping the future of quality services in the Insurance BPO sector.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As an Assistant Manager in Quality Assurance at Genpact, you will be responsible for overseeing the quality framework to ensure the delivery of high-quality services in the Insurance BPO environment. Your role will involve strategizing, implementing, and managing quality assurance processes, driving continuous improvement, and ensuring compliance with insurance industry standards. You will lead a team of QA analysts, collaborate with various departments, and work closely with clients to achieve and exceed quality benchmarks. Your key responsibilities will include developing, implementing, and maintaining a tailored Quality Assurance framework for insurance processes, ensuring compliance with client-specific guidelines and regulatory requirements, monitoring and managing quality metrics to meet service level agreements, and leading, mentoring, and managing the QA team to align their performance with organizational goals. You will also conduct regular performance reviews, provide training and development opportunities, and act as a point of escalation for complex quality or compliance issues. Moreover, your role will involve overseeing audits of customer interactions and policy servicing, identifying gaps in service delivery, recommending corrective actions, collaborating with operations to streamline processes, and reduce errors. You will design and implement quality improvement initiatives, leverage data-driven insights for decision-making, work closely with senior management to align QA strategies with organizational objectives, and develop comprehensive quality dashboards and reports for internal and client review. To be successful in this role, you are required to have a Bachelor's degree in Business Administration, Insurance, or a related field, along with experience in Quality Assurance, preferably in a managerial role within the Insurance or BPO sector. Strong knowledge of insurance operations, particularly in policy administration, is essential. Proficiency in QA tools, quality monitoring systems, data analytics, reporting tools, and familiarity with insurance regulations and compliance standards are preferred skills. In addition, you should possess strong leadership and team management abilities, excellent communication, stakeholder management skills, an analytical mindset with a focus on continuous improvement. Your performance will be measured based on KPIs such as improvement in quality scores across processes, reduction in error rates and compliance violations, timely delivery of quality reports, team performance, retention rates, and increased client satisfaction scores. If you are looking for a challenging opportunity to drive quality assurance initiatives, collaborate with cross-functional teams, and contribute to client satisfaction in a dynamic environment, this role as an Assistant Manager in Quality Assurance at Genpact might be the perfect fit for you.,

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6.0 - 10.0 years

1 - 2 Lacs

Bengaluru

Work from Office

We are seeking an experienced and highly organized Digital Program Manager to lead the orchestration of our digital release lifecyclefrom web updates to campaign launches. This role bridges the gap between our content, SEO, development, analytics, and paid media teams to ensure every initiative goes live with precision, speed, and measurable impact. You will own the digital release workflow, monitor performance, and drive alignment across departmentsensuring high-quality web experiences that support user engagement and business conversion goals. Key Responsibilities: Digital Release Management Own and manage the digital release calendar with clear timelines, dependencies, and stakeholders Coordinate all steps in the digital workflow: Content creation and SEO optimization Development and QA Analytics tracking setup (GA4, UTM) Advertising campaign alignment Final approval and go-live Serve as the single point of accountability for timely, error-free website and campaign launches Quality Control & Site Performance Conduct pre-launch QA using tools like SEMrush, Screaming Frog, and PageSpeed Insights Ensure pages meet SEO, mobile responsiveness, and accessibility standards Monitor uptime, site speed, and technical health post-release Cross-Functional Alignment Facilitate weekly syncs across content, SEO, dev, analytics, and media teams Act as a communication hub and escalation point for blockers Maintain documentation, checklists, and release SOPs to standardize execution Continuous Improvement Run post-release retrospectives to identify gaps and refine processes Monitor performance analytics and implement lessons learned into future cycles Ensure roadmap visibility and alignment across marketing and product functions Required Skills & Experience: 6 years of experience in digital program management, project management, or web operations Solid knowledge of SEO, analytics tracking (GA4, GTM), UTM tagging, and CMS workflows Proficiency with SEMrush, Google PageSpeed, Search Console, and QA auditing tools Familiarity with project tools like Asana, Jira, Notion, or Trello Strong written and verbal communication skills; able to align cross-functional teams Organized, proactive, and focused on continuous process improvement Tools You’ll Use: Google Analytics 4, Tag Manager, Looker Studio SEMrush, Screaming Frog, PageSpeed Insights CMS platforms (e.g., WordPress, Webflow) Project & collaboration tools (Asana, Notion, Jira, Slack) Microsoft products (Docs, Sheets, Slides) Success in This Role Looks Like: Digital releases go live on time, fully optimized, and error-free Stakeholders are informed, engaged, and aligned Website engagement metrics improve with each iteration Technical SEO issues and bugs are identified and resolved proactively Campaigns launch with full tracking, aligned messaging, and measurable ROI

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10.0 - 12.0 years

10 - 20 Lacs

Gurugram

Work from Office

Requirements Elicitation, Understanding, Analysis, & Management • Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting • Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). • Provide inputs in creating the detailed schedule for the project. • Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. • During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality. • Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly. • Communicate regularly with the team about development changes, scheduling, and status. • Participate in project review meetings. • Tracking and reporting progress for assigned modules Design: • Create a detailed (LLD) design for the assigned piece(s) with possible alternate solutions. • Ensure that LLD design meets business requirements. • Submit the LLD design for review. • Fix the detailed (LLD) design for the assigned piece(s) for the comments received from team. Development & Support • Build the code of high-priority and complex systems according to the functional specifications, detailed design, maintainability, and coding and efficiency standards. • Use code management processes and tools to avoid versioning problems. • Ensure that the code does not affect the functioning of any external or internal systems. • Perform peer reviews of code to ensure it meets coding and efficiency standards. • Act as the primary reviewer to review the application code created by software engineers to ensure compliance to defined standards. Recommend changes to the code as required. Testing & Debugging • Attend the Test Design walkthroughs to help verify that the plans and conditions will test all functions and features effectively. • Perform impact analysis for issues assigned to self and Software Engineers /Sr Engineers. • Actively assist with project- and code-level problem solving, such as suggesting paths to explore when testing engineers or software engineers encounter a debugging problem, and escalate urgent issues. Documentation • Review technical documentation for the code for accuracy, completeness, and usability. • Document and maintain the reviews conducted and the unit test results. Process Management • Adhere to the project and support processes. • Adhere to best practices and comply with approved policies, procedures, and methodologies, such as the SDLC cycle for different project sizes. • Shows responsibility for corporate funds, materials and resources. • Ensure adherence to SDLC and audits requirements. • Adhere to best practices and comply with approved policies, procedures, and methodologies. Coaching and Mentoring • Act as a technical subject matter expert for the internal team on areas such as system functionality and approach including solving systems operations issues, performance initiatives. Leverage existing knowledge and expertise in multiple ways. • Build team skills using formal and/or informal training sessions. • Create and maintain knowledge repositories for lessons learnt and developments in the respective domains. Experience Level: 10+ Years Department: Quality Engineering / QA About the Role: We are seeking a highly experienced and motivated Senior Lead Quality Engineer to lead and execute our automation and API testing initiatives. This role requires deep technical expertise in test automation frameworks, strong leadership in quality engineering practices, and a passion for delivering high-quality software products. Key Responsibilities: Lead the design, development, and maintenance of robust automation test frameworks using Selenium, Cucumber, and TestNG . Drive API testing strategies and execution using tools like Postman, REST Assured , or similar. Develop and maintain scalable automation test suites integrated with CI/CD pipelines. Collaborate with cross-functional teams including developers, product managers, and DevOps to ensure quality at every stage of the Software Testing Life Cycle (STLC) . Utilize JIRA for test planning, defect tracking, and reporting. Conduct performance testing using JMeter and analyze results to identify bottlenecks. Mentor and guide junior QA engineers, fostering a culture of continuous improvement and innovation. Ensure test coverage, traceability, and adherence to quality standards across all releases. Participate in code reviews and contribute to best practices in test automation and quality assurance. Required Skills & Qualifications: 10+ years of hands-on experience in Quality Engineering with a strong focus on test automation and API testing . Expertise in Selenium, Cucumber, TestNG, JIRA, JMeter , and other QA tools. Strong understanding of STLC, Agile methodologies , and CI/CD processes. Proficiency in programming/scripting languages such as Java, Python, or JavaScript . Experience with version control systems like Git. Excellent analytical, problem-solving, and communication skills. Proven ability to lead QA initiatives and mentor team members. Preferred Qualifications: Experience with cloud-based testing environments (e.g., AWS, Azure). Familiarity with containerization tools like Docker. ISTQB or equivalent QA certification is a plus. Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000107130

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12.0 - 15.0 years

14 - 24 Lacs

Gurugram

Work from Office

Requirements Elicitation, Understanding, Analysis, & Management • Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting • Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). • Provide inputs in creating the detailed schedule for the project. • Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. • During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality. • Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly. • Communicate regularly with the team about development changes, scheduling, and status. • Participate in project review meetings. • Tracking and reporting progress for assigned modules Experience Level: 12+ Years Department: Quality Engineering / QA About the Role: We are seeking a highly experienced and motivated Consultant Quality Engineer role requires deep technical expertise in test automation frameworks, strong leadership in quality engineering practices, and a passion for delivering high-quality software products. Key Responsibilities: Lead the design, development, and maintenance of robust automation test frameworks using Selenium, Cucumber, and TestNG . Drive API testing strategies and execution using tools like Postman, REST Assured , or similar. Develop and maintain scalable automation test suites integrated with CI/CD pipelines. Collaborate with cross-functional teams including developers, product managers, and DevOps to ensure quality at every stage of the Software Testing Life Cycle (STLC) . Utilize JIRA for test planning, defect tracking, and reporting. Conduct performance testing using JMeter and analyze results to identify bottlenecks. Mentor and guide junior QA engineers, fostering a culture of continuous improvement and innovation. Ensure test coverage, traceability, and adherence to quality standards across all releases. Participate in code reviews and contribute to best practices in test automation and quality assurance. Required Skills & Qualifications: 12+ years of hands-on experience in Quality Engineering with a strong focus on test automation and API testing . Expertise in Selenium, Cucumber, TestNG, JIRA, JMeter , and other QA tools. Strong understanding of STLC, Agile methodologies , and CI/CD processes. Proficiency in programming/scripting languages such as Java, Python, or JavaScript . Experience with version control systems like Git. Excellent analytical, problem-solving, and communication skills. Proven ability to lead QA initiatives and mentor team members. Preferred Qualifications: Experience with cloud-based testing environments (e.g., AWS, Azure). Familiarity with containerization tools like Docker. ISTQB or equivalent QA certification is a plus. Location: This position can be based in any of the following locations: Chennai, Gurgaon For internal use only: R000107129

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2.0 - 5.0 years

3 - 4 Lacs

Bhiwadi

Work from Office

About Coxwell Coxwell is a leading manufacturer of premium polycarbonate roofing and faade systems, supplying architects, developers, and public infrastructure projects across India. Our factory is equipped with advanced extrusion machinery and a dedicated R&D team focused on performance, consistency, and innovation. Role Overview We are looking for a QA Executive to ensure product quality at every stage of productionfrom raw materials to finished sheets. Youll play a key role in minimizing defects, standardizing testing protocols, and supporting continuous improvement across our plant. Key Responsibilities Inspect incoming raw materials (resin, additives, pigments, packaging) as per quality standards Conduct in-process quality checks during sheet extrusion and lamination Measure key product parameters (thickness, width, weight, optical clarity, UV coating, impact resistance, etc.) Ensure proper record keeping of QA data, batch reports, and NCR (non-conformance reports) Calibrate and maintain QA tools/equipment (micrometers, gloss meters, spectrophotometers, etc.) Identify production defects and coordinate with supervisors to rectify issues in real-time Conduct final quality checks before dispatch and ensure adherence to product specs Support ISO, customer audits, and internal compliance reviews Work closely with the R&D and Production teams to improve quality and reduce rework/scrap. Qualifications & Skills Education: Diploma or B.Tech in Mechanical / Polymer / Plastics / Industrial Engineering or relevant field Experience: 2+ years in QA/QC within manufacturing (plastics, polymers, or related industry preferred) Skills: Knowledge of QA systems, SPC, ISO standards Familiarity with extrusion and thermoforming processes Strong attention to detail and documentation discipline Ability to work in shifts and handle pressure during peak production Basic computer knowledge (Excel, Word, Email) Performance Indicators Number of quality rejections (internal & customer-facing) Compliance with testing/check protocols QA documentation hygiene Timely escalation and resolution of defects Cost savings through quality improvement initiatives Why Join Coxwell? Work in a rapidly growing company with modern manufacturing practices Exposure to architectural-grade materials and advanced production systems Opportunity to contribute to product development and R&D Competitive salary + incentives + PF + ESI + accommodation support (if relocating) To Apply: Send your CV to careers@coxwell.in with subject line: QA Executive – [Your Name]” Or call/WhatsApp our HR team at 9717500462

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5.0 - 10.0 years

3 - 6 Lacs

Bengaluru

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QA Required Excellent Communication with Analytical Skills Min 2 Year exp as Quality Analyst role in an International Voice Process Salary up-to 6.5 LPA Shift-:US Immediate Joiners Only Location-:Bangalore Call@9205503253 / 9953262467 Required Candidate profile Exp on QC Tools is mandatory Should be well versed with Reporting and coaching Exp of CSAT Scrubbing or RCA Projects Exp should be in International BPO Cabs during Odd hours Graduation Mandatory

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1.0 - 3.0 years

4 - 6 Lacs

Bengaluru

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Location: Bangalore CTC: 6 LPA We are hiring Quality Analysts with a background in International BPO Voice Process . Eligibility: Minimum 1 year of experience as a QA in BPO (Voice) Strong analytical skills and knowledge of quality metrics Graduates preferred , undergraduates eligible with relevant experience Key Responsibilities: Monitor calls and evaluate agent performance Provide actionable feedback and drive quality improvements Maintain QA reports and support process audits

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10.0 - 15.0 years

10 - 14 Lacs

Pune

Work from Office

What You'll Do We are looking for a strategic Senior Manager Quality Operations to lead our quality assurance programs across customer-facing operations. You will be pivotal in driving Continuous Improvement (CI) , optimizing audit programs, and enhancing through data, insights and collaboration. You lead with insight, think in systems, and act on datatransforming complexity into clarity and action who excels at optimizing complex processes, building teams, and driving continuous improvement through evidence-based decision-making. You will report to the Director of Quality and Data What Your Responsibilities Will Be Quality Strategy: Design, manage quality frameworks across multiple departments (e.g., Notice Management, Case Management, Transactions). Lead the development of scorecards, sampling methodologies, and audit processes to improve process consistency and customer satisfaction. Continuous Improvement (CI): Champion CI culture by identifying causes, process inefficiencies, and improvement opportunities. Facilitate Lean/Six Sigma-inspired projects to lead measurable gains in quality and operational efficiency. Build capability across teams by promoting CI methodologies into daily operations. People Leadership: Mentor a team of data-centric quality professionals, encouraging a culture of analytical rigor, learning, and new ideas through coaching, and strategic recognition. Build team accountability and engagement through clear goals, performance metrics, and regular feedback loops. Stakeholder Management & Collaboration: Collaborate with Ops, Compliance, Automation, Data, and Support teams to align QA goals and guide shared outcomes. Provide guidance to leadership on process improvements, audit insights, and customer pain point resolution. Insights & Governance: Deliver relevant insights from quality audits and customer feedback to inform process, product, and training strategies. Ensure adherence to compliance standards and risk mitigation through proactive QA practices. What You'll Need to be Successful 10+ years of experience in Quality, Operations, or Process Excellence roles Proven track record in driving data-informed quality improvements, with practical application of methodologies like Lean and Six Sigma to enhance operational processes. People management experience, including team building and cross-functional leadership Proficiency with QA tools and platforms (Salesforce, Freshdesk) and data tools (Excel, Tableau, Power BI) Required skills: Continuous Improvement & Problem Solving Leadership & Team Development Develop data-driven strategies that align quality projects with broader goals. Operational & Risk Awareness Partner Influence & Collaboration Data-Driven Decision-making

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2.0 - 7.0 years

2 - 5 Lacs

Mumbai

Work from Office

We are looking for skilled Functional Testers with hands-on experience in Mutual Fund platforms . You will be responsible for ensuring quality in financial applications through detailed functional testing and close collaboration with development and product teams. Responsibilities: Conduct functional testing for financial products related to Mutual Funds, Lending, and Wealth Management (a plus). Execute test cases for new features, enhancements, and bug fixes Coordinate with developers, business analysts, and QA leads Understand business flows related to mutual funds like NFO, SIP, Lumpsum, onboarding, and transactions Log and track defects using tools like JIRA or similar Prepare and maintain test documentation Participate in UAT cycles and support defect resolution Ensure high-quality standards and timely delivery Qualifications: 2+ years of Manual Functional Testing experience Strong knowledge of Mutual Funds domain Good communication and analytical skills Experience in test documentation, defect tracking, and UAT support Familiarity with QA tools like JIRA, ALM, or similar

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4.0 - 9.0 years

4 - 7 Lacs

New Delhi, Gurugram

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Job description : Hiring for Assistant Manager Quality (Transaction Quality) Gurgaon. Interested candidates are requested to please provide an updated resume at vinay.r@ienergizer.com- 9910155221 Job Responsibilities: Travel Experience with GDS knowledge preferred . Team Management - Managing a Team of Quality Evaluators and Team Leaders for aligned Processes Should have time and people management skills Client/Stakeholder management to drive and influence improvement objectives Quality Activities - Documentation for Transaction Monitoring Facilitate the sharing of best practices and implement them and drive performance benchmarking -Keeping Track on Process Trends Can identify process end to end and identify improvement opportunities basis broken links -Analyze and Report Trends in Agents/Process performance -Implement corrective action plans as and when required -Participate in quality systems improvement activities using six sigma methodologies -Recommend initiatives to improve transaction Quality through new quality tools and Motivational Dip check compliance - Weekly basis Calibration compliance - Weekly basis Weekly and Monthly reports - Weekly and Monthly basis Identify bottom Quartile and steps to improve them. Analyze and Report Trends in Agents/Process performance Knowledge, Skills, Other abilities: Well versed with travel domain knowledge & MS Office (Specially Excel, Word and PPT). Strong supervisory skills with an eye for detail. Result Oriented. Excellent written and verbal communication skills in English. Organized and Methodical. Target and deadline driven. Sound knowledge of MS Office (Specially Excel, Word and PPT) Knowledge of all QC Tools like Pareto, Six Sigma. FMEA, SIPOC etc. Mandatory Skills : Bachelors degree in a relevant field or equivalent work experience. 5-8 years of experience in quality, preferably from Travel background . Excellent communication and interpersonal skills, with the ability to effectively engage with diverse audiences. Detail-oriented with strong analytical and problem-solving abilities. Ability to work independently and collaboratively in a fast-paced environment. Experience managing a portfolio of 50-100 agents is preferred. Proficiency in Microsoft Office Interested can call Vinay HR 9910155221 Walkin Interviews- Plot 512-513, Udyog vihar phase-3, Sec-19, Gurgaon

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3.0 - 5.0 years

5 - 7 Lacs

Pune

Work from Office

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Test Engineer 2 Purpose To perform software tests to ensure quality. Key Activities Execute manual test cases Able to document a bug or defect that I find during testing Work independently if given a list of tasks to complete Diligent and accurate in testing tasks Understand the benefits of testing in delivering quality code Author basic test scripts given training and an understanding of the system Author test scripts and review the test scripts of others Create test scripts suitable for automation Learn to test a wider range of software Tailor tests to ensure the appropriate amount of testing time are provided to areas of highest risk Execute validation testing on a software solution and manage the test engineers to ensure on-time delivery Communicate effectively with developers to explain the defects I raise Mentor and support junior testers . Required Skills & Experience Ability to create and execute manual test cases. Ability to create bugs and defects. Understanding of Software Development Lifecycle. Understanding how to use the Browser Developer Tools. Literate in using computer software and enterprise web applications. Learns and tries to use basic tools (Test case management, Test plan, Bug tracking). Has solid communication skills and attention to details. Has theoretical knowledge on ISTQB Foundation Level and knows how to use it in practice Smoothly operates on basic QA tools. Requires little or no guidance and oversight. Consistently follows all engineering standards adopted by the team/project. Understands and is able to use every tool in their domain of expertise. Communicates clearly, active listener. Participates in clarifying requirements and tasks with positive impact on the project. 3-5 years experience in manual testing Interacts with and influences colleagues and contributes fully to the work of teams by appreciating how own role relates to other roles May oversee others or make decisions which impact routine work assigned to individuals or stages of projects. Has working level contact with customers, suppliers and partners. Understands and collaborates on the analysis of user/customer needs and represents this in their work Performs a range of work, sometimes complex and non-routine, in a variety of environments and applies a methodical approach to routine and moderately complex issue definition and resolution Applies and contributes to creative thinking or finds new ways Demonstrates effective oral and written communication skills when engaging on issues with colleagues, users/customers, suppliers and partners Understands and effectively applies appropriate methods, tools, applications and processes Learning and professional development takes the initiative to develop own knowledge and skills by identifying and negotiating appropriate development opportunities Security, privacy and ethics demonstrates appropriate working practices and knowledge in non-routine work. Appreciates ho Learning and professional development contributes to identifying own development opportunities Security, privacy and ethics demonstrates appropriate working practices and knowledge in non-routine work Required Training & Education Bachelor s degree in engineering or any equivalent degree Has a thorough understanding of recognized generic industry bodies of knowledge and specialist bodies of knowledge as necessary Has gained a thorough knowledge of the domain of the organization Is able to apply the knowledge effectively in unfamiliar situations and actively maintains own knowledge and shares with others Rapidly absorbs and critically assesses new information and applies it effectively What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: Phlexglobal, Inc. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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1.0 - 6.0 years

1 - 5 Lacs

Mumbai, Maharashtra, India

On-site

Key Responsibilities Must have at least 3 months of collections experience; DRA certification preferred Perform data analysis and scrutinize client details to meet quality standards Identify process improvements based on study and QA feedback Use tools such as Pareto charts and run charts for performance analysis Achieve process SLAs and generate MIS reports Deliver presentations and share feedback to support continuous process improvement Maintain MIS and highlight areas of operational improvement Ensure compliance with Gage R&R specifications Open to working in rotational shifts Monitor team MIS to track productivity and skill enhancement Ensure maximum QA scores and achievement of targeted SLAs Knowledge & Skills Excellent oral and written communication Strong client orientation and dispute handling skills Fast learner with strong analytical capabilities Good understanding of web applications and internet tools Perform fact-finding analysis to detect issues and offer solutions Communicate goals clearly to the team and foster collaboration

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1.0 - 6.0 years

1 - 6 Lacs

Mumbai, Maharashtra, India

On-site

Should have 3 months relevant inbound / customer service experience Involves Data Analysis careful scrutinizing of the details provided by the clients. Meet the Quality Standards and norms and recommend ways to improve the process based on the study conducted. Role also involves detailed data analysis. Knowledge of different QA Tools like Pareto, Run Charts, etc. will be an added advantage. Achieve process SLAs and MIS Report generation. The Candidate will also be responsible for share feedbacks through presentations in view of continuous process improvement. Maintain MISs and report scope of improvement. Achieve minimum Gage RR Specs. Candidate should be open for Rotational Shift. Ensure process improvement and adherence to maximum QA Scores. Ensure that targeted SLAs are achieved Manage team MISs to monitor and scale up skills and productivity. Excellent oral and written communication skills. Excellent client orientation Excellent dispute handling skills Fast learner Excellent Knowledge of MS Excel Excellent analytical Good knowledge of the web applications and their functioning (Internet Search Engines)

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