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6.0 - 10.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a Quality Auditing Specialist at Accenture, you will play a crucial role in ensuring the final quality of deliverables by conducting thorough reviews to guarantee language accuracy, clarity, consistency, and alignment with client standards. Your responsibilities include serving as the final checkpoint before sharing deliverables with clients, maintaining high editorial and instructional quality in learning content, and supporting content accuracy and language quality. You will collaborate with the QA Lead to drive continuous improvement, provide coaching, and identify error trends across projects, ultimately safeguarding reputational quality and ensuring consistent delivery to client expectations. To excel in this role, you should possess excellent written and verbal communication skills, preferably hold a degree in English or a related field, and have familiarity with globally accepted style guides or client-specific guides. Experience in content development or instructional design environments is beneficial, along with the ability to adapt to dynamic schedules and shifting priorities across various subject areas. Problem-solving, critical thinking, and a keen attention to detail, particularly in language, structure, and formatting, are essential qualities for this position. The ideal candidate will have a minimum of 6-8+ years of experience in copy editing, proofreading, or QA review of instructional materials, preferably in digital formats. A strong command of English grammar, awareness of different English dialects, and the capacity to work independently on quality reviews across multiple deliverables and timelines are key qualifications we are looking for. Your role will involve reviewing final project deliverables to ensure clarity, correctness, and adherence to client-approved standards and style guides, while also checking for spelling, grammatical, and punctuation errors. Consistency in terminology, tone, voice, and formatting across documents or modules is crucial, as is ensuring conciseness and minimizing repetition unless explicitly required by design. Additionally, you will be responsible for quality governance and reporting by identifying, categorizing, and logging errors, tracking and reporting quality status for each deliverable, and highlighting recurring issues or risks to the QA Lead. Maintaining accurate documentation of reviews, contributing to dashboards or metrics reports, and ensuring compliance with client standards and style guides are also part of your duties. You will collaborate with the team, provide clear, actionable feedback to stakeholders and content developers, and support the QA Lead in identifying common error patterns and enhancing overall quality. Participation in mentoring initiatives, quality briefings, and the development of coaching materials or job aids may also be required in this role. If you are a detail-oriented professional with a passion for ensuring quality and accuracy in deliverables, along with strong communication and problem-solving skills, we encourage you to apply for this challenging and rewarding position at Accenture.,
Posted 23 hours ago
6.0 - 10.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a Quality Auditing Specialist at Accenture, you will be responsible for ensuring the final quality of deliverables by performing in-depth reviews of language, clarity, consistency, and alignment to client standards. Your role as the final checkpoint before deliverables are shared with the client is critical in maintaining high editorial and instructional quality across learning content. You will support both content accuracy and language quality, collaborating with the QA Lead to promote continuous improvement, coaching, and identification of error trends across projects. Your key role will be to safeguard reputational quality and enable consistent delivery to client expectations. To excel in this role, you should possess strong written and verbal communication skills, hold a degree in English or a related field, and have familiarity with globally accepted style guides or client-specific guides. Exposure to content development or instructional design environments is beneficial, along with the ability to adapt to dynamic schedules and shifting priorities across varied subject areas. Critical thinking and problem management skills are essential, along with a minimum of 6-8+ years of experience in copy editing, proofreading, or QA review of instructional materials, preferably in digital formats. A strong command of English grammar, keen attention to detail, and proficiency in MS Office (Word, PowerPoint, Excel) are also required. Your roles and responsibilities will include reviewing final project deliverables to ensure clarity, correctness, and alignment with client-approved standards and style guides. You will be responsible for ensuring deliverables are free of spelling, grammatical, and punctuation errors, as well as checking for consistency in terminology, tone, voice, and formatting across the document or module. Your tasks will also involve identifying, categorizing, and logging errors, tracking and reporting quality status for each deliverable, and contributing to dashboards or metrics reports as required. Additionally, you will collaborate with stakeholders, provide actionable feedback, support the QA Lead in identifying common error patterns, and assist in the development of coaching materials to improve quality across the team. If you are passionate about maintaining high-quality standards, possess exceptional attention to detail, and have a knack for ensuring consistency and accuracy in deliverables, this role as a Quality Auditing Specialist at Accenture is an excellent opportunity for you to showcase your skills and contribute to the success of our projects.,
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
Navi Mumbai, Maharashtra, India
On-site
Skill required: Talent & HR - Talent Strategy Designation: Quality Auditing Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do The Quality Assurance (QA) associate is responsible for ensuring the final quality of deliverables by performing in-depth reviews of language, clarity, consistency, and alignment to client standards. This role acts as the final checkpoint before deliverables are shared with the client and is critical in maintaining high editorial and instructional quality across learning content. The role supports both content accuracy and language quality, and partners with the QA Lead to promote continuous improvement, coaching, and error trend identification across projects. The QA plays a key role in safeguarding reputational quality and enabling consistent delivery to client expectations. Talent & HR process Define an organizations talent management approach, mapping a business future skills and talent needs against current skills and capabilities and then defining the investments required to fulfill strategic talent objectives. What are we looking for Written and verbal communication Degree in English or a related field Familiarity with globally accepted style guides or client-specific guides Exposure to content development or instructional design environments Ability to adapt to dynamic schedules and shifting priorities across varied subject areas Critical Thinking Problem Management Minimum 6-8+ years of experience in copy editing, proofreading, or QA review of instructional materials (preferably digital formats) Strong command of English grammar and awareness of different English dialects Keen attention to detail, especially in language, structure, and formatting Experience working independently on quality reviews across multiple deliverables and timelines Proficient in MS Office (Word, PowerPoint, Excel) Roles and Responsibilities: Review final project deliverables to ensure clarity, correctness, and alignment with client-approved standards and style guides Ensure deliverables are free of spelling, grammatical, and punctuation errors, and meet instructional and formatting requirements, where applicable Check for consistency in terminology, tone, voice, and formatting across the document or module Ensure conciseness and minimize repetition unless explicitly required by design Quality Governance and Reporting Identify, categorize, and log errors using predefined error categories Track and report quality status for each deliverable and highlight recurring issues or risks to the QA Lead Maintain accurate documentation of reviews, including time tracking and reporting logs Contribute to dashboards or metrics reports as required by the QA Lead or Manager Client Standards and Style Compliance Become familiar with the client s style guide, tone, and content quality expectations Ensure each deliverable aligns with the agreed-upon standards for structure, language, and instructional soundness Flag and escalate discrepancies, unclear guidance, or evolving expectations Team Collaboration and Coaching Support Provide clear, actionable feedback to stakeholders and content developers Support the QA Lead in identifying common error patterns and barriers to quality Assist in the development of coaching materials, checklists, or job aids to help improve quality across the team Participate in mentoring initiatives or quality briefings as needed Show more Show less
Posted 1 week ago
2.0 - 12.0 years
15 - 20 Lacs
Navi Mumbai, Maharashtra, India
On-site
Role Description Risk & Control helps Corporate Bank (CB) Operations proactively manage the right risks and build and sustain efficient controls. Embedded in this function are senior Quality Assurance Lead Reviewers responsible to lead and implement a quality assurance (QA) program for high-risk manual processes across Corporate Bank Operations. Activities include performing review of the manual processes versus the QA framework, identifying exceptions and areas of remediation, and reporting of results to senior management. Additionally, the role will be heavily interacting with respective coverage areas and reporting and advising on proper control functions, process enhancements, policy/procedure revisions, and training needs. Your key responsibilities Lead and conduct QA reviews of complex high risk manual processes performed by various Corporate Banks Operations units across businesses and locations Utilize quantitative and qualitative methods to measure quality and outcomes resulting from the QA review Provide consolidated management information of QA reviews within their coverage areas to ExCo, Senior Management, and other key stakeholders Prepare and submit summaries of QA reviews and report to the business units and other stakeholders Identify and monitor through resolution any exceptions and self-identified issues (SIIs) from QA reviews Maintain documentation relating to the review and test results, and storing them in a centralized repository Assist in the development of standard templates and Key Operating Procedures (KOPs) for the Technology and Operations units Conduct periodic assessments to evaluate effectiveness and efficiency of implemented process controls Support Operations teams in identifying process improvement opportunities Effectively manage and lead a team of reviewers Review and challenge the remediation and closure of complex audit issues and SIIs Your skills and experience The role requires the VP to have significant experience in leading and conducting QA reviews as follows: Solid understanding of QA principles Experience in running effective QA reviews Ability to remain objective and to independently assess processes in CB operational areas Maintain an effective working relationship with the various CB Ops teams Inquisitive and probing approach to problem solving and general assessment Strong analytical skills, high attention to detail, solid organizational and interpersonal skills Ability to communicate effectively to senior management and other key stakeholders Strong ability to interact with, collaborate, communicate and influence individuals at all levels Effective problem solving and decision making capability Experience operating in a complex, global business Excellent written, oral, and presentation skills Profound knowledge and experience of various Operational and IT environments Ability to work in fast paced environment Open minded, able to share information, transfer knowledge and expertise to team members Keeps pace with technical/operational innovation & maintains understanding of the COO processes Proficient with MS Office programs (Excel, PowerPoint, Project, etc.)
Posted 1 month ago
2.0 - 12.0 years
15 - 20 Lacs
Mumbai City, Maharashtra, India
On-site
Role Description Risk & Control helps Corporate Bank (CB) Operations proactively manage the right risks and build and sustain efficient controls. Embedded in this function are senior Quality Assurance Lead Reviewers responsible to lead and implement a quality assurance (QA) program for high-risk manual processes across Corporate Bank Operations. Activities include performing review of the manual processes versus the QA framework, identifying exceptions and areas of remediation, and reporting of results to senior management. Additionally, the role will be heavily interacting with respective coverage areas and reporting and advising on proper control functions, process enhancements, policy/procedure revisions, and training needs. Your key responsibilities Lead and conduct QA reviews of complex high risk manual processes performed by various Corporate Banks Operations units across businesses and locations Utilize quantitative and qualitative methods to measure quality and outcomes resulting from the QA review Provide consolidated management information of QA reviews within their coverage areas to ExCo, Senior Management, and other key stakeholders Prepare and submit summaries of QA reviews and report to the business units and other stakeholders Identify and monitor through resolution any exceptions and self-identified issues (SIIs) from QA reviews Maintain documentation relating to the review and test results, and storing them in a centralized repository Assist in the development of standard templates and Key Operating Procedures (KOPs) for the Technology and Operations units Conduct periodic assessments to evaluate effectiveness and efficiency of implemented process controls Support Operations teams in identifying process improvement opportunities Effectively manage and lead a team of reviewers Review and challenge the remediation and closure of complex audit issues and SIIs Your skills and experience The role requires the VP to have significant experience in leading and conducting QA reviews as follows: Solid understanding of QA principles Experience in running effective QA reviews Ability to remain objective and to independently assess processes in CB operational areas Maintain an effective working relationship with the various CB Ops teams Inquisitive and probing approach to problem solving and general assessment Strong analytical skills, high attention to detail, solid organizational and interpersonal skills Ability to communicate effectively to senior management and other key stakeholders Strong ability to interact with, collaborate, communicate and influence individuals at all levels Effective problem solving and decision making capability Experience operating in a complex, global business Excellent written, oral, and presentation skills Profound knowledge and experience of various Operational and IT environments Ability to work in fast paced environment Open minded, able to share information, transfer knowledge and expertise to team members Keeps pace with technical/operational innovation & maintains understanding of the COO processes Proficient with MS Office programs (Excel, PowerPoint, Project, etc.)
Posted 1 month ago
2.0 - 12.0 years
15 - 20 Lacs
Mumbai, Maharashtra, India
On-site
Role Description Risk & Control helps Corporate Bank (CB) Operations proactively manage the right risks and build and sustain efficient controls. Embedded in this function are senior Quality Assurance Lead Reviewers responsible to lead and implement a quality assurance (QA) program for high-risk manual processes across Corporate Bank Operations. Activities include performing review of the manual processes versus the QA framework, identifying exceptions and areas of remediation, and reporting of results to senior management. Additionally, the role will be heavily interacting with respective coverage areas and reporting and advising on proper control functions, process enhancements, policy/procedure revisions, and training needs. Your key responsibilities Lead and conduct QA reviews of complex high risk manual processes performed by various Corporate Banks Operations units across businesses and locations Utilize quantitative and qualitative methods to measure quality and outcomes resulting from the QA review Provide consolidated management information of QA reviews within their coverage areas to ExCo, Senior Management, and other key stakeholders Prepare and submit summaries of QA reviews and report to the business units and other stakeholders Identify and monitor through resolution any exceptions and self-identified issues (SIIs) from QA reviews Maintain documentation relating to the review and test results, and storing them in a centralized repository Assist in the development of standard templates and Key Operating Procedures (KOPs) for the Technology and Operations units Conduct periodic assessments to evaluate effectiveness and efficiency of implemented process controls Support Operations teams in identifying process improvement opportunities Effectively manage and lead a team of reviewers Review and challenge the remediation and closure of complex audit issues and SIIs Your skills and experience The role requires the VP to have significant experience in leading and conducting QA reviews as follows: Solid understanding of QA principles Experience in running effective QA reviews Ability to remain objective and to independently assess processes in CB operational areas Maintain an effective working relationship with the various CB Ops teams Inquisitive and probing approach to problem solving and general assessment Strong analytical skills, high attention to detail, solid organizational and interpersonal skills Ability to communicate effectively to senior management and other key stakeholders Strong ability to interact with, collaborate, communicate and influence individuals at all levels Effective problem solving and decision making capability Experience operating in a complex, global business Excellent written, oral, and presentation skills Profound knowledge and experience of various Operational and IT environments Ability to work in fast paced environment Open minded, able to share information, transfer knowledge and expertise to team members Keeps pace with technical/operational innovation & maintains understanding of the COO processes Proficient with MS Office programs (Excel, PowerPoint, Project, etc.)
Posted 1 month ago
15.0 - 25.0 years
40 - 45 Lacs
Pune, Bengaluru
Work from Office
Role Description Risk & Control helps Corporate Bank (CB) Operations proactively manage the right risks and build and sustain efficient controls. Embedded in this function are senior Quality Assurance Lead Reviewers responsible to lead and implement a quality assurance (QA) program for high-risk manual processes across Corporate Bank Operations. Activities include performing review of the manual processes versus the QA framework, identifying exceptions and areas of remediation, and reporting of results to senior management. Additionally, the role will be heavily interacting with respective coverage areas and reporting and advising on proper control functions, process enhancements, policy/procedure revisions, and training needs. Your key responsibilities Lead and conduct QA reviews of complex high risk manual processes performed by various Corporate Banks Operations units across businesses and locations Utilize quantitative and qualitative methods to measure quality and outcomes resulting from the QA review Provide consolidated management information of QA reviews within their coverage areas to ExCo, Senior Management, and other key stakeholders Prepare and submit summaries of QA reviews and report to the business units and other stakeholders Identify and monitor through resolution any exceptions and self-identified issues (SIIs) from QA reviews Maintain documentation relating to the review and test results, and storing them in a centralized repository Assist in the development of standard templates and Key Operating Procedures (KOPs) for the Technology and Operations units Conduct periodic assessments to evaluate effectiveness and efficiency of implemented process controls Support Operations teams in identifying process improvement opportunities Effectively manage and lead a team of reviewers Review and challenge the remediation and closure of complex audit issues and SIIs Your skills and experience The role requires the VP to have significant experience in leading and conducting QA reviews as follows: Solid understanding of QA principles Experience in running effective QA reviews Ability to remain objective and to independently assess processes in CB operational areas Maintain an effective working relationship with the various CB Ops teams Inquisitive and probing approach to problem solving and general assessment Strong analytical skills, high attention to detail, solid organizational and interpersonal skills Ability to communicate effectively to senior management and other key stakeholders Strong ability to interact with, collaborate, communicate and influence individuals at all levels Effective problem solving and decision making capability Experience operating in a complex, global business Excellent written, oral, and presentation skills Profound knowledge and experience of various Operational and IT environments Ability to work in fast paced environment Open minded, able to share information, transfer knowledge and expertise to team members Keeps pace with technical/operational innovation & maintains understanding of the COO processes Proficient with MS Office programs (Excel, PowerPoint, Project, etc.)
Posted 2 months ago
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