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Product Support Engineer II Jumio

4.0 - 8.0 years

0 Lacs

karnataka

On-site

As a Support Operations Engineer at Jumio, you will be responsible for providing support to global enterprise customers in a SaaS environment. Your role will involve handling technical escalations, troubleshooting issues, and supporting API/Web/SDK integrations. You will serve as a subject matter expert on Jumio's solutions for customers and internal stakeholders. **Key Responsibilities:** - Support Customer Success, Engineering, Product, Sales, and Account Management teams by handling internal inquiries, providing product education, and engaging with customers - Efficiently handle technical support cases ranging from basic user questions to complex integration issues - Analyze and troublesh...

Posted 3 days ago

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