3.0 - 7.0 years

0 Lacs

nagpur, maharashtra

On-site

Your role will involve investigating application issues within defined timelines, determining business impacts, and assigning relevant priority to defects raised by clients. You will advise users on appropriate actions or workarounds and escalate issues when necessary to ensure resolution within agreed Service Level Agreements. Working closely with 3rd Level Application Support Analysts, you will identify and document resolutions, track and monitor problems, and advise clients on delivery timelines for fixes. Coordinating system downtime with clients and infrastructure teams will be essential for applying software fixes. You will proactively review new functionality against client business r...

Posted 3 weeks ago

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Software Engineer - QA Corpay

3.0 - 7.0 years

0 Lacs

nagpur, maharashtra

On-site

Your role will involve investigating application issues within defined timelines and determining business impacts. You will assign relevant priority to application defects raised by clients in order to agree on timelines for delivering software fixes. Additionally, you will advise users on appropriate actions or workarounds when necessary and escalate issues to the appropriate resources to ensure resolution within agreed Service Level Agreements. Collaboration with 3rd Level Application Support Analysts is crucial to identify and document the resolution of issues. You will document, track, and monitor problems to ensure timely resolution, as well as advise clients on timelines for delivery o...

Posted 3 months ago

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