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0.0 - 31.0 years
2 - 3 Lacs
kharadi, pune
On-site
Monitor inbound and outbound calls/chats for quality and compliance. Evaluate agent performance and identify areas of improvement Share constructive feedback and support training needs. Prepare and maintain quality reports and dashboards. Conduct regular audits to ensure process accuracy and consistency Recommend process enhancements based on observations and data. Contact number- 7757824992 Vansh HR.
Posted 1 week ago
0 years
0 Lacs
mumbai, maharashtra, india
On-site
Manager should have knowledge of Manual as well as Automation testing Overall Responsible for Quality of testing and Timely delivery Key Driver of the Test Improvement Initiatives Create Test strategy, Overall Plans, Resource requirements and allocation, technical skill areas Interaction with Client team on Project Risks & Concerns and resolution of issues Report project status to the Director. Ensure compliance with Client processes. Consolidate and report metrics for project activities. Create Test Design and Execution Plan and schedule of testing Assign tasks to the team members & manage workload efficiently Tracking project milestones and deliverables Keeping track of new requirements fr...
Posted 1 month ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Manager should have knowledge of Manual as well as Automation testing Overall Responsible for Quality of testing and Timely delivery Key Driver of the Test Improvement Initiatives Create Test strategy, Overall Plans, Resource requirements and allocation, technical skill areas Interaction with Client team on Project Risks & Concerns and resolution of issues Report project status to the Director. Ensure compliance with Client processes. Consolidate and report metrics for project activities. Create Test Design and Execution Plan and schedule of testing Assign tasks to the team members & manage workload efficiently Tracking project milestones and deliverables Keeping track of new requirements fr...
Posted 2 months ago
3.0 - 31.0 years
0 - 1 Lacs
Noida
Remote
· Experience: 3-5 years in automation testing, with hands-on experience in Cypress, Selenium, or Playwright using JavaScript, or Selenium with Java. · API Testing: Proven experience with API testing using tools like Rest Assured, Postman, or Karate. · Performance Testing: Exposure to tools like JMeter. · Security Testing: Familiarity with OWASP tools (preferred). · Programming Skills: Strong understanding of programming concepts, frameworks, and debugging techniques. · Methodologies: In-depth knowledge of software testing methodologies, best practices, and quality assurance principles. · CI/CD Integration: Experience with continuous integration and continuous delivery pipelines. · Education:...
Posted 5 months ago
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