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SME Virtusa

3.0 - 6.0 years

0 Lacs

india

On-site

The Subject Matter Expert (SME) Role The Subject Matter Expert (SME) acts as the knowledge anchor and process excellence driver for the Deal Operations function. The SME provides in-depth support to production teams, ensures process adherence, quality compliance, and timely resolution of complex queries, and partners with QA and Training teams to improve accuracy and efficiency. This role is pivotal in bridging process knowledge gaps and maintaining the integrity of deliverables across workflows. ________________________________________ Key Responsibilities Process Expertise & Support Serve as the primary point of contact for process clarifications, escalations, and deal/order exceptions. Re...

Posted 5 days ago

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