We are seeking a highly skilled QA Automation Manager to lead Quality Assurance Automation team. This role is pivotal in ensuring the quality, scalability, and reliability of industry-leading CLM platform. The ideal candidate will have a proven track record in managing QA teams, building and maintaining automation frameworks, and collaborating with cross-functional engineering teams to deliver high-quality software at scale.
Job Responsibilities
Leadership & Team Management
- Lead and mentor a team of QA Automation Engineers, fostering a culture of accountability, innovation, and continuous improvement.
- Define clear roles, responsibilities, and career paths for QA team members.
- Recruit, train, and retain top talent in QA automation.
QA Strategy & Execution
- Own the QA automation strategy and ensure alignment with the overall product and engineering roadmap.
- Establish and maintain robust automation frameworks to support frequent SaaS releases on global scale.
- Maintain and expand effective CI/CD testing processes, ensuring automation coverage across multiple layers of the application (UI, API, backend, AI).
- Ensure quality assurance automation is integrated into the SDLC from requirements to release.
Collaboration & Stakeholder Management
- Partner closely with Product Management, Engineering, and DevOps teams to define acceptance criteria, quality goals, and release metrics.
- Work with engineering leadership to define and implement testing standards, KPIs, and success metrics.
- Act as the voice of efficient quality assurance across the organization and make tools and systems available that enable QA efficiency.
Process & Quality Improvements
- Champion test automation best practices, tools, and technologies to reduce the manual testing overhead.
- Continuously assess and improve QA processes to optimize efficiency and effectiveness.
- Oversee test data management, test environments, and defect tracking.
- Ensure compliance with industry standards and enterprise security requirements.
- Other duties as assigned
Required qualifications
- Bachelors degree in Computer Science, Engineering, or related field (or equivalent experience).
- 7+ years of experience in software testing/QA, with at least 3+ years in QA leadership/management roles.
- Strong expertise in test automation frameworks (e.g., Selenium, Cypress, Playwright)
- Hands-on experience with CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions).
- Solid understanding of enterprise SaaS applications, microservices, and cloud platforms (Preferred: AWS).
- Proven experience in scaling automation frameworks for large, distributed applications.
- Excellent leadership, communication, and collaboration skills.
- Experienced at working in a globally distributed team in a remote-only environment.
Preferred Qualifications
- AI/ML in QA: Experience applying AI-powered tools for test design, test creation, defect prediction, root-cause analysis, and self-healing automation scripts.
- Intelligent Test Automation: Familiarity with AI-driven testing platforms and their application in the enterprise software development environment.
- Data-Driven QA: Ability to leverage analytics and predictive modeling to optimize test coverage, prioritize test cases, and measure release quality.
- Industry Best Practices: Deep knowledge of QA standards and modern approaches like shift-left and continuous testing.
- Exploratory & Autonomous Testing: Knowledge of using AI-enhanced exploratory testing and robotic process automation (RPA) for regression-heavy workflows.
- Scalable Test Architecture: Expertise in designing maintainable frameworks that integrate automated functional, performance, security, and reliability testing.
- Cloud-Native QA: Experience with containerized test environments (Docker, Kubernetes) and service virtualization.
- Performance & Reliability Engineering: Experience with relevant quality assurance approaches, such as chaos testing and resilience testing.
- Modern Collaboration Tools: Skilled in integrating QA workflows into DevOps toolchains.
- Innovation Leadership: Proven ability to evaluate, adopt, and implement emerging technologies, such as AI copilots, LLM-based test generation, and intelligent defect tracking.