2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Quality Manager in the Contact Centre, you will be responsible for overseeing and driving the quality program to ensure consistent, high-quality customer experiences. Your role will involve developing, implementing, and maintaining quality assurance policies, procedures, and standards for all call center operations. You will also be monitoring, evaluating, and reporting on agent-customer interactions using various performance metrics such as CSAT, FCR, AHT, NPS, and QA scoring. Key Responsibilities: - Develop, implement, and maintain quality assurance (QA) policies, procedures, and standards for all call center operations. - Monitor, evaluate, and report on agent-customer interactions u...

Posted 1 week ago

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Engineer - CQA / Customer QA (only Be EEE / ECE apply) 50KPM Max Adonis Recruitment Consultants

5.0 - 10.0 years

5 - 6 Lacs

Chennai

Work from Office

Focus on CUSTOMER COMPLAINTS HANDLING, WARRANTY ANALYSIS, FIELD FAILURE ANALYSIS, CONDUCT ROOT CAUSE ANALYSIS, QA INTERFACE FOR CUSTOMERS, CAPA using 8D, 5 WHYs, FISHBONE DIAGRAMS, MONITOR CUSTOMER RETURN DATA, DRIVER CONTINUOUS IMPROVEMENTS etc Required Candidate profile Only BE EEE/ECE 5+yrs exp with into QA with ELECTRONICS/ELECTRICAL/EMS/AUTO Electronics unit 2+yrs into CUSTOMER QA must Exp in PCB ASSEMBLY, BLDC MOTORS, BLDC CONTROLLERS, 8D, FMEA, PPAP, APQP, MSA Perks and benefits Excellent Perks. Call Singaraj @ 97897 94540 now

Posted 2 months ago

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AM / DM - QA / QMS (Optical FIBER CABLE exp candidate only app) 12-14L Adonis Recruitment Consultants

6.0 - 11.0 years

12 - 15 Lacs

Chennai

Work from Office

Lead QMS / SYSTEM QUALITY handling QA INTERNAL AUDITS, TIMELY NON-CONFIRMANCE CLOSURE, SUPPORT CUSTOMER AUDITS, TL9000, ISO 14001, ISO 45001, ISO 10002, 5S AUDITS, QA TRAINING, MONTHLY QA MIS, CPR SURVEILLANCE AUDIT, EIL CERTIFICATION, RoHS REGULATIN Required Candidate profile BE 8+yrs exp into QA handling QMS & strong exp QA AUDITS, QA CERTIFICATION, TL9000, ISO 14001, ISO 45001, ISO 10002, 5S AUDITS, QA TRAINING, RoHS, OCP OPRICAL FIBER CABLE exp must Relocate to CHENNAI Perks and benefits Excellent Perks. Call Singaraj @ 97897 94540 now

Posted 2 months ago

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Engineer / SE - Quality (QMS & Documentation exp must-UK Engg MNC@TADA Adonis Recruitment Consultants

3.0 - 8.0 years

5 - 7 Lacs

Tada, Sri City, Chennai

Work from Office

Focus on QMS IMPLEMENTATION, QUALITY MANUALS, PLANT INTERNAL AUDIT SYSTEM, conduct QUALITY SYSTEM AUDITS, QMS TRAINING, CONTINUOUS IMPROVEMENT INITIATIVES, EXTERNAL AUDIT COORDINATION, MR ACTIVITIES, Plan SOPs, QA CERTIFICATIONS, OEMs HNANDLING etc Required Candidate profile BE 5+yrs exp into QMS/ SYSTEM QUALITY with EMS/AUTO/ENGG Unit with strong exp in ISO, IATF, APQP, PPAP, FMEA, QA AUDITS, MR TASKS, ACCREDITATIONS, INTERNAL QA AUDITS, SIX SIGMA, LEAN et Work at TADA Perks and benefits Excellent perks. Send CV to cv.ch1@adonisstaff.in

Posted 3 months ago

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Engineer /Sr. Engineer Quality Assurance (F2F Interview only) DEE Piping

5.0 - 8.0 years

5 - 7 Lacs

Palwal

Work from Office

1. Quality Management System (QMS) Implementation - Develop, implement, and maintain the companys QMS in compliance with ISO Standards - Conduct internal audits to ensure adherence to QMS procedures. 2. Documentation & Control - Review and approve supplier/vendor QA documents. - Ensure traceability and documentation of materials, welding activities, NDT reports, and inspection logs. 3. Supplier & Vendor Evaluation - Conduct QA audits and assessments of vendors, subcontractors, and suppliers. - Review and verify vendor quality documents, manufacturing records, and material test certificates (MTCs). - Ensure all bought-out items comply with technical and quality standards. 4. Compliance & Code...

Posted 3 months ago

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Sr Engineer - CQA / Customer QA (EMS exp must For Auto EMS MNC) 10LPA Adonis Recruitment Consultants

5.0 - 10.0 years

8 - 10 Lacs

Oragadam, Sriperumbudur, Chennai

Work from Office

Enhance customer satisfaction Deliver zero defect products to customer Perform diagnosis, troubleshooting analysis and RCCA using quality tools & statistical techniques Reduce scrap Validate quality objectives and results QA audits QMS - IATF & ISO Required Candidate profile Only BE 5+yrs exp with EMS/AUTO Electronics into CUSTOMER QAILUTY handling OEM CUSTOMERS, WARRANTY ANALYSIS, QA AUDITS, PERFORM QA ISSUES DIAGNOSIS etc Strong exp with Electronics/ Auto EMS unit must Perks and benefits Excellent Perks. Send CV cv.ch2@adonisstaff.in

Posted 3 months ago

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Assistant Manager - CQA / Customer QA (EMS/Auto EMS/Auto Elect Ex must Adonis Recruitment Consultants

10.0 - 15.0 years

11 - 13 Lacs

oragadam, sriperumbudur, chennai

Work from Office

Enhance customer satisfaction Deliver zero defect products to customer Perform diagnosis, troubleshooting analysis and RCCA using quality tools & statistical techniques Reduce scrap Validate quality objectives and results QA audits QMS - IATF & ISO Required Candidate profile Only BE 10+yrs exp with EMS/AUTO Electronics into CUSTOMER QAILUTY handling OEM CUSTOMERS, WARRANTY ANALYSIS, QA AUDITS, PERFORM QA DIAGNOSIS et Strong exp with EMS/ Auto EMS/ Auto Electrical Exp must Perks and benefits Excellent Perks. Send CV cv.ch2@adonisstaff.in

Posted Date not available

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