DevOps Support Engineer Shift-Based Model Techbiz Global

1.0 - 4.0 years

5 - 9 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio We are currently seeking 4 DevOps Support Engineer to join one of our clients' teams in India who can start until 20th of July If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you Key Responsibilities Monitor and troubleshoot AWS and/or Azure environments to ensure optimal performance and availability Respond promptly to incidents and alerts, investigating and resolving issues efficiently Perform basic scripting and automation tasks to streamline cloud operations (e-g , Bash, Python) Communicate clearly and fluently in English with customers and internal teams Collaborate closely with the Team Lead, following Standard Operating Procedures (SOPs) and escalation workflows Work in a rotating shift schedule, including weekends and nights, ensuring continuous support coverage Shift Detail Engineers rotate shifts, typically working 45 shifts per weeks Each engineer works about 4 to 5 shifts per week, rotating through morning, evening, and night shifts?including weekends?to cover 24/7 support evenly among the team Rotation ensures no single engineer is always working nights or weekends; the load is shared fairly among the team Qualifications 25 years of experience in DevOps or cloud support roles Strong familiarity with AWS and/or Azure cloud environments Experience with CI/CD tools such as GitHub Actions or Jenkins Proficiency with monitoring tools like Datadog, CloudWatch, or similar Basic scripting skills in Bash, Python, or comparable language Excellent communication skills in English Comfortable and willing to work in a shift-based support role, including night and weekend shifts Prior experience in a shift-based support environment is preferred What We Offer Remote work opportunity ? work from anywhere in India with a stable internet connection Comprehensive training program including Shadowing existing processes to gain hands-on experience Learning internal tools, Standard Operating Procedures (SOPs), ticketing systems, and escalation paths to ensure smooth onboarding and ongoing success

Posted 1 month ago

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