Job
Description
This candidate will have a strong track record of delivering world-class digital product and service solutions across industries, where a mature design acumen has played a pivotal role. This individual will support an ambitious and talented team of designers to help plan and execute best-in-class digital product solutions for our PWM Advisors and Clients, while focusing on cultivating a culture of collaboration, exploration and growth. As a designer-by-trade as well as a practiced creative facilitator, the successful candidate will contribute to supporting the vision, craft, and best-in-class design output of the team. As an experienced, hands-on designer and leader, you should have expertise across the entire human-centered design spectrum, which includes: UX, UI, and Interactive Design - Ecosystem, Journey and User Flow Mapping - Information Architecture - Research and Testing - Usability and Accessibility knowledge - Experience Strategy, Planning and complex problem solving. In addition, it s critical to know visual identity/branding principles, style, and design system management, bringing together industry best practices, advancements in trends, emerging patterns, and their applicability to our products. Love for UI guidelines and design systems drive your ability to grow and evolve this space over time, helping to shape elegantly simple, and intuitive solutions. With an eye for detail, this Design Associate will help evolve the high standards of creativity and innovation across the Advisor and Client Platforms space, raising the bar, so other team members do the same. The best candidate for this position, rolls up their sleeves and brings design to life, while partnering with the business to ensure every approach and process is primed for success. There will need to be regular collaborating with Product, PMO and Engineering teams to bring the voice of the Advisor and Client to the surface, representing design decisions across the PWM organization. This role will collaborate with other designers and senior leaders to foster and maintain an inclusive design culture across the division, while delivering consistent and extensible experiences that function as one unified family of services across the group. OUR IMPACT The Private Wealth Management (PWM) business secures, develops and manages relationships with ultra-high net worth individuals, as well as their families, family offices, foundations and investment vehicles. With an increased emphasis on a digital experience, while maintaining a customized, white glove level of service, the PWM Product Team is focused on enhancing the client and advisor experience through best-in-class, innovative solutions. WHERE YOU BRING VALUE Collaborating and partnering Develop and inspire those around you across product, engineering and PMO; Improving and evolving existing processes and tactics in order to maximize efficiency and elevate the quality of work Continuously changing and improving Sought by senior leadership for progressive and innovative counsel, ideas and solutions Making effective and decisive decisions Provide unscripted strategic counsel can think on your feet without disrupting strategic intention Leading and communicating Viewed as a role model and senior contributor within the organization Influence of design quality Link the highest quality of design execution to each strategic initiative, business and client outcome. Humility at the highest level Welcome the constructive criticism of the work and be able to reflect with an informed perspective in order to change, adapt and evolve Empower your co-workers Contributes to team-building activities and growth paths Challenge opinions appropriately Listen, observe, and respond. Apply logic and reasoning to ask the right questions at the right time to influence those around you into creating the best solution for the business and clients Storytelling and presentation skills Create clear, compelling and cohesive prototypes and presentations that frame context with priority and need, so audiences can be taken on an informative, and intuitive journey Empathy & Curiosity Drive inquisitive thinking, exploration and investigation with teams and, stakeholders. Monitoring best practices, understanding how we feel and react to moments of need, opportunity and challenge. Leveraging data, analytics to inform your decisions QUALIFICATIONS SKILLS & EXPERIENCE WE RE LOOKING FOR: At least 4-6 years of professional experience designing digital products Consumer and Enterprise product and service design experience Expertise with modern design tools (Figma, Miro, Adobe Suite, Prototyping tools) Experience in Design Thinking/Human Centered Design Ability to lead and facilitate while executing design for a growing team Experience defining creative vision Demonstrated experience building relationships and influencing business stakeholders A proven track record of defining and promoting change and innovation Great presentation, storytelling, workshop and communication skills Strong problem-solving and organization skills A positive, constructive can-do attitude The ability to work independently as well as collaboratively and to both lead and create An obsession with digital trends and design patterns Proven ability to translate vision and user feedback into actionable outcomes Strong familiarity with data, analytics and technology (both front and back-end) The ability to translate complex data scenarios into simplified, intuitive solutions Consumer banking or FinTech experience
