As a Printer Engineer at PUTHUR INFOTECH PVT LTD, you will be responsible for installing, maintaining, and repairing various types of printers and multifunction devices. Your role will be located in Bengaluru, where you will work on-site to ensure optimal printer performance for our clients. Your day-to-day tasks will include troubleshooting hardware issues, conducting regular maintenance checks, and responding to customer service requests promptly. You will collaborate with other technical professionals to provide comprehensive customer support and maintain IT infrastructure related to printing solutions. To excel in this role, you should have experience in the installation, maintenance, and repair of printers and multifunction devices. Proficiency in troubleshooting hardware issues, performing routine maintenance checks, and providing effective solutions to customer service requests is essential. A strong understanding of IT infrastructure related to printing solutions, excellent communication skills, and the ability to work both independently and as part of a team are crucial for success in this position. A relevant technical certification or diploma is required, and experience in the IT services industry would be considered a plus. Join our dedicated after-sales support team at PUTHUR INFOTECH and contribute to our mission of providing comprehensive technology support to our clients across India.,
**Job Description:** As a Printer Engineer at PUTHUR INFOTECH PVT LTD, your primary role will be to install, maintain, and repair various types of printers and multifunction devices. Your responsibilities will include troubleshooting hardware issues, conducting regular maintenance checks, responding to customer service requests, and ensuring optimal printer performance. You will also collaborate with other technical professionals to provide comprehensive customer support and maintain IT infrastructure related to printing solutions. **Key Responsibilities:** - Install, maintain, and repair printers and multifunction devices - Troubleshoot hardware issues and perform routine maintenance checks - Respond to customer service requests and provide effective solutions - Coordinate with technical professionals to ensure comprehensive customer support - Maintain IT infrastructure related to printing solutions **Qualifications Required:** - Experience in installation, maintenance, and repair of printers and multifunction devices - Proficiency in troubleshooting hardware issues and performing routine maintenance checks - Ability to respond to customer service requests and provide effective solutions - Strong understanding of IT infrastructure related to printing solutions - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - A relevant technical certification or diploma - Experience in the IT services industry is a plus,
Company Description Puthur Infotech Pvt. Ltd. is a leading provider of IT infrastructure solutions and office automation services, headquartered in Bengaluru, India. With a wide network of 30 branch offices and over 1,000 direct support engineers, the company ensures nationwide coverage, including regional offices in major cities such as Mumbai, New Delhi, and Chennai. Certified with ISO 9001, 20000, and 27001, Puthur Infotech is committed to quality, service excellence, and data security. The company offers a diverse range of solutions, including IT infrastructure supply and support, cybersecurity services, networking solutions, end-user computing, and many more. Additionally, Puthur Infotech leads environmental initiatives through certified e-waste management, contributing to a sustainable future. Role Description We are seeking a skilled Desktop Support Engineer for a full-time, on-site position based in Modasa. In this role, you will resolve technical issues related to desktop computers, printers, and computer hardware, ensuring smooth day-to-day operations. Key responsibilities include providing technical support to end-users, troubleshooting hardware and software problems, performing installations and updates, and maintaining and repairing IT equipment. You will also ensure timely issue resolution and exceptional service quality. Qualifications Strong expertise in Desktop Computers and Computer Hardware, with the ability to assemble, configure, and maintain systems. Hands-on experience in Technical Support and Troubleshooting, including diagnosing and resolving software and network issues. Proficiency in Printer Support, including configuration, maintenance, and repair of office printing equipment. Excellent problem-solving skills and the ability to work under minimal supervision. Relevant certifications such as CompTIA A+, Microsoft, or equivalent are a plus. Strong communication and interpersonal skills to provide effective customer support. Prior experience in a related role is preferred but not mandatory.