Pushpaka Vimana Travels And Tours PVT LTD

Responsibilities: Handle inbound calls, WhatsApp, and email inquiries from clients regarding tour packages. Greet and assist walk-in clients at the office with detailed travel consultations. Understand client requirements and suggest suitable domestic and international travel options. Provide complete details on itineraries, pricing, visa processes, and travel documentation. Convert inquiries into bookings by using effective sales techniques and persuasion skills. Build and maintain strong customer relationships for repeat business and referrals. Maintain accurate records of leads, follow-ups, and bookings in CRM software. Stay updated with global travel trends, visa norms, airline policies, and tourism updates. Collaborate with the operations and marketing teams to ensure smooth delivery of services. Achieve monthly sales targets and support business growth objectives. Maintain a pleasant and professional demeanor with excellent communication skills. Basic proficiency in MS Excel and CRM tools for daily reporting and client management.