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ABOUT THIS ROLE We are seeking a proactive, detail-oriented Sales Coordinator to join our team in the market research and online panel industry. The ideal candidate will support client acquisition, manage existing accounts, coordinate project delivery with internal teams, and ensure client satisfaction. This role bridges sales, operations, and client service, requiring excellent communication skills, commercial awareness, and the ability to manage multiple tasks in a fast-paced environment. DUTIES AND RESPONSIBILITIES Sales Support & Coordination Assist the sales team in preparing proposals, costings, feasibility checks, and client presentations. Liaise with vendors and internal operations to confirm feasibility, timelines, and resource allocation for projects. Maintain and update CRM systems with accurate client and project details. Track leads, RFQs, and opportunities to ensure timely follow-ups. Account Management Serve as the main point of contact for assigned clients, handling inquiries, RFQs, and project updates. Build strong client relationships, ensuring repeat business and upselling opportunities. Negotiate pricing, timelines, and deliverables while ensuring profitability. Monitor ongoing projects to ensure they meet agreed quality standards, quotas, and deadlines. Prepare and share regular progress reports with clients and internal teams. Operational Liaison Coordinate with Project Managers, Sampling, and Data Processing teams to ensure smooth execution. Troubleshoot project issues, liaising with technical and panel teams when required. Manage panel resource allocation based on project needs and priorities. Commercial & Strategic Identify cross-selling opportunities and contribute to revenue growth targets. Support marketing initiatives, client events, and thought-leadership activities. Keep updated on industry trends, competitor activities, and panel technology advancements. ABOUT YOU Key Skills & Competencies Strong verbal and written communication skills. Excellent organisational and multitasking abilities. Commercial mindset with basic negotiation skills. Understanding of online panel operations, feasibility checks, and respondent recruitment. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM tools . Ability to work under pressure and meet tight deadlines. Analytical thinking with attention to detail. Qualifications & Experience Bachelor’s degree 1 to 5 years of experience in sales support, account management, or project coordination (preferably in market research or online panel). Knowledge of online sampling and respondent engagement strategies preferred. WORK TIMINGS: APAC hours, 6:00 am to 3:00 pm IST WORK LOCATION: India WHY JOIN US Be part of a growing, global organisation with a dynamic and admirable culture where you will have the ability to thrive, grow and be creative. We offer a competitive benefits package that includes reward and recognition programs, professional development opportunities, flexible working arrangements, health and well-being initiatives. We are an equal opportunity employer and welcome all races, religions, and genders. We have zero-tolerance for workplace bullying, discrimination, and harassment. If this sounds like you, then we would love to hear from you!

ABOUT THIS ROLE: The Project Manager will be responsible for supporting delivery teams’ day to day by covering administrative and project management tasks. The Project Manager will need to juggle several tasks across a high volume of projects and be able to work well with numerous team units. Excellent organizational skills, the ability to multi-task and to manage time are essential competencies in this role. CORE ACCOUNTABILITIES: Operations: Assistance with project operations and delivery, working directly with the end client and cross-functional teams internally to meet client and/ or consumer requirements Managing delivery end to end for risk free projects Managing top up/ competitor client quoting and delivery of won opportunities Reviewing survey questionnaire against project specifications and consulting for best practice Define the project plan details including timeline, resources required and potential roadblocks Basic scripting/ programming fulfilment Updating project specs into a statement of work Assistance with sample / quota management and fulfilment Monitor field progress, problem solving and identification and implementation of solutions Data and quality assurance checks actioned Data and report generation Effective and proactive stakeholder management both internally and externally Protecting the consumer experience Compliance on best practices An understanding of occasional after-hours and weekend support required administration Ensuring detailed project briefs/ specs are accurately documented in Salesforce and updated Creating and updating daily progress reports and solutions Ensuring all project details are documented per required accreditations and policies WORKING LOCATION: India / Philippines ABOUT YOU: 2-4 years’ experience in a client facing role Experience supporting a team Experience with task management Excellence in organisational, time management skills Excellent communication skills SHIFT TIMINGS: 2:00 pm to 11:00 pm UK time WORKING DAYS: Thursday to Monday will be working with Tuesday & Wednesday as weekly offs. WHY JOIN US: Be part of a growing, global organisation with a dynamic and admirable culture where you will have the ability to thrive, grow and be creative. We are an equal opportunity employer and welcome all races, religions, and genders. We have zero-tolerance for workplace bullying, discrimination, and harassment. If this sounds like you, then we would love to hear from you!

ABOUT THIS ROLE We are seeking a proactive, detail-oriented Sales Coordinator to join our team in the market research and online panel industry. The ideal candidate will support client acquisition, manage existing accounts, coordinate project delivery with internal teams, and ensure client satisfaction. This role bridges sales, operations, and client service, requiring excellent communication skills, commercial awareness, and the ability to manage multiple tasks in a fast-paced environment. DUTIES AND RESPONSIBILITIES Sales Support & Coordination Assist the sales team in preparing proposals, costings, feasibility checks, and client presentations. Liaise with vendors and internal operations to confirm feasibility, timelines, and resource allocation for projects. Maintain and update CRM systems with accurate client and project details. Track leads, RFQs, and opportunities to ensure timely follow-ups. Account Management Serve as the main point of contact for assigned clients, handling inquiries, RFQs, and project updates. Build strong client relationships, ensuring repeat business and upselling opportunities. Negotiate pricing, timelines, and deliverables while ensuring profitability. Monitor ongoing projects to ensure they meet agreed quality standards, quotas, and deadlines. Prepare and share regular progress reports with clients and internal teams. Operational Liaison Coordinate with Project Managers, Sampling, and Data Processing teams to ensure smooth execution. Troubleshoot project issues, liaising with technical and panel teams when required. Manage panel resource allocation based on project needs and priorities. Commercial & Strategic Identify cross-selling opportunities and contribute to revenue growth targets. Support marketing initiatives, client events, and thought-leadership activities. Keep updated on industry trends, competitor activities, and panel technology advancements. ABOUT YOU Key Skills & Competencies Strong verbal and written communication skills. Excellent organisational and multitasking abilities. Commercial mindset with basic negotiation skills. Understanding of online panel operations, feasibility checks, and respondent recruitment. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM tools . Ability to work under pressure and meet tight deadlines. Analytical thinking with attention to detail. Qualifications & Experience Bachelors degree 1 to 5 years of experience in sales support, account management, or project coordination (preferably in market research or online panel). Knowledge of online sampling and respondent engagement strategies preferred. WORK TIMINGS: APAC hours, 6:00 am to 3:00 pm IST WORK LOCATION: India WHY JOIN US Be part of a growing, global organisation with a dynamic and admirable culture where you will have the ability to thrive, grow and be creative. We offer a competitive benefits package that includes reward and recognition programs, professional development opportunities, flexible working arrangements, health and well-being initiatives. We are an equal opportunity employer and welcome all races, religions, and genders. We have zero-tolerance for workplace bullying, discrimination, and harassment. If this sounds like you, then we would love to hear from you! Show more Show less