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IntelliMatch & SQL Support FIS

7.0 - 11.0 years

0 Lacs

maharashtra

On-site

As an IntelliMatch & SQL Support professional at FIS, you will be part of the IntelliMatch application support team within the FIS Client Experience team. Your role will involve providing high-quality client experience through technical expertise and support to ensure clients maximize the utility of the applications. Your key responsibilities will include: - Accurately and timely logging of client issues - Prioritizing and investigating issues based on set guidelines - Resolving issues and escalating them when necessary, both internally and externally - Managing client expectations regarding timelines and support status - Organizing WebEx sessions and conference calls for issue resolution - ...

Posted 3 months ago

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