The starting pay for this position is $709 USD. Role The Community Manager serves as the primary voice and advocate for the brand within online communities, fostering meaningful relationships with followers and customers across social platforms. This role requires a personable, responsive individual who can authentically represent the brand while engaging in real-time conversations, responding to inquiries, and building a sense of community around shared interests and values. The Community Manager bridges the gap between the brand and its audience, gathering insights that inform strategy while creating positive experiences that drive loyalty and advocacy. Responsibilities Monitor and engage with followers across all social media platforms through comments, messages, and mentions. Develop and implement community guidelines and moderation policies that foster positive interactions. Respond to customer inquiries, concerns, and feedback in a timely, brand-appropriate manner. Identify and interact with key community members, advocates, and potential influencers. Create and nurture online spaces where community members can connect with each other and the brand. Track community sentiment and provide regular reports on audience feedback and emerging trends. Collaborate with the content team to develop engagement-focused content that encourages conversation. Identify opportunities to surprise and delight community members through personalized interactions. Implement strategies to grow follower counts and increase engagement rates across platforms. Escalate critical issues or opportunities to appropriate team members or departments. Maintain comprehensive knowledge of products, services, and brand voice to ensure accurate, consistent communication. Facilitate and moderate online events, live streams, Q&As, and other community-focused activities. Gather customer stories and testimonials for potential use in marketing materials. Results Increased engagement metrics including comments, shares, and direct messages across platforms. Improvement in response times for customer inquiries and meaningful interactions. Growth in community size while maintaining or improving engagement quality. Development of an active, supportive community that demonstrates brand loyalty and advocacy. Positive sentiment and tone in online conversations about the brand. Valuable customer insights that inform product development, content strategy, and marketing initiatives. Successful resolution of potential issues before they escalate into larger problems. Identification and nurturing of brand advocates and micro-influencers within the community. Consistent voice and tone across all community interactions that reinforce brand values. Creation of memorable, positive experiences that customers share with their networks. Regular reporting that demonstrates community health, growth, and impact on business goals. Effective collaboration with other departments to address customer needs and opportunities. Requirements 2-4 years of experience in community management, customer service, or social media engagement. Exceptional written and verbal communication skills with the ability to adapt tone for different audiences. Deep understanding of major social media platforms and their unique community dynamics. Experience with community management and social listening tools. Ability to handle difficult conversations with empathy, patience, and professionalism. Strong problem-solving skills and the judgment to know when to escalate issues. Detail-oriented approach to tracking conversations and ensuring follow-through. Knowledge of social media best practices for engagement and community building. Experience with crisis management or reputation management preferred. Ability to work in fast-paced environments and respond quickly to time-sensitive matters. Strong understanding of brand voice and the ability to maintain consistency across interactions. Customer-centric mindset with genuine interest in audience needs and perspectives. Basic understanding of content creation to provide feedback on community-focused content. The starting pay for this position is $709 USD. Show more Show less

Job description - Social Media Manager The starting pay for this position is $787 USD. Role The Social Media Account Manager serves as the primary architect of platform-specific strategies tailored to client goals and brand identities. This role bridges strategic planning with tactical execution, ensuring all social media activities deliver measurable results while maintaining brand consistency. Working at the intersection of client relations and content delivery, the Account Manager translates business objectives into comprehensive social media plans, orchestrates content calendars, and collaborates with cross-functional teams to implement campaigns that resonate with target audiences. Responsibilities Develop platform-specific strategies aligned with client business objectives and target audience behaviors. Create and manage detailed content calendars, ensuring timely delivery of posts across platforms. Establish and maintain client tone of voice guidelines for consistent brand representation. Coordinate with content creators, designers, and PR teams to produce engaging, on-brand content. Plan and execute social media campaigns that integrate with broader marketing initiatives. Research and implement platform-specific trends and features to maximize engagement. Identify and coordinate influencer partnerships that align with brand values and campaign goals. Provide regular status updates and performance reports to clients and internal stakeholders. Monitor and analyze campaign performance, making data-driven recommendations for optimization. Respond to client feedback and requests promptly, maintaining strong client relationships. Stay current on social media best practices and platform updates across all major networks. Collaborate with paid social specialists to integrate organic and paid strategies effectively. Participate in client meetings and presentations to discuss strategy, performance, and future plans. Results Cohesive social media presence across platforms that reinforces client brand identity and values. Increased engagement metrics (likes, shares, comments, saves) through strategic content planning. Growth in follower count and audience quality through targeted content strategies. Successful implementation of campaigns that meet or exceed established KPIs. Timely execution of content calendars with minimal revisions required. Strong client relationships built on trust, transparency, and consistent delivery of value. Effective collaboration with internal teams resulting in high-quality, integrated content. Detailed performance reports that demonstrate social media impact on client business goals. Successful adaptation to platform changes and trend implementation before competitors. Positive client feedback regarding account management and strategic direction. Seamless integration of organic and paid social media efforts for maximum impact. Development of repeatable, scalable processes that improve efficiency and content quality. Requirements 3-5 years of experience in social media marketing with a focus on account management. Proven ability to develop and implement platform-specific social media strategies. Experience managing multiple client accounts simultaneously with different brand voices. Strong understanding of major social platforms including Meta, Instagram, TikTok, LinkedIn, and Twitter. Excellent project management skills with attention to detail and deadline management. Superior written and verbal communication skills, particularly for client-facing interactions. Experience with social media management tools (Hootsuite, Later, Buffer, Sprout Social, etc.). Ability to interpret social media analytics and translate data into actionable strategies. Knowledge of content creation processes, from ideation to publishing and promotion. Experience collaborating with creative teams and providing constructive feedback. Understanding of influencer marketing strategies and relationship management. Adaptability and willingness to learn new platforms and features as the landscape evolves. Bachelor's degree in Marketing, Communications, or related field preferred. The starting pay for this position is $787 USD. Show more Show less

This position pays USD 1,000 on a monthly basis. Role This position is dedicated to directly supporting the CEO in daily operations, strategic initiatives, and project execution. You will be responsible for handling administrative duties, managing CEO-specific workflows, and ensuring that the CEO’s time, priorities, and goals are consistently aligned with company vision. Your primary goal is to reduce noise, protect the CEO’s time and energy, and drive momentum on key projects. You’ll need to be highly organized, proactive, and detail-oriented, with the ability to anticipate needs, problem-solve quickly, and maintain exceptional communication. This role does not involve team management or direct reports. Responsibilities Administrative & Business Support Calendar management, including call selection, confirmations, and scheduling in alignment with CEO preferences Inbox management with a goal of Inbox Zero within 4–6 hours Ensure all CEO emails, meetings, and personal responsibilities are addressed in a timely and strategic manner Manage logistics for travel, appointments, contracts, and event planning Assist with report scheduling, metrics tracking, and document organization CEO Protection & Optimization Support the CEO in completing her personal waterfall and ideal day routines Document and manage CEO’s preferences, triggers, decision-making style, and thinking patterns Filter and manage calls, requests, and noise to protect the CEO's focus Provide reminders and planning around CEO’s self-care, family, and personal obligations Project & Task Execution Ensure completion of key deliverables and assist with follow-up on project timelines Support tactical delivery of strategic initiatives, with clear progress updates Send Friday recaps and track CEO’s weekly commitment list Organize content assets (videos, podcasts, articles) and upload to platforms like LightSpeed Help manage ongoing task systems (e.g., Airtable) and improve documentation Strategic Operations Execute the company cadence and ensure timely completion of targeted interactions Monitor business development and partnership opportunities with basic data assessments Coordinate with contractors and vendors for timely delivery and expense tracking Fact-check documents, materials, and outgoing communications Results The CEO’s time is protected, and her calendar and inbox are streamlined Projects are completed on time with clarity and minimum effective dose systems All deliverables are sent on schedule, and invoicing is consistently on point The CEO is consistently supported and experiences reduced operational noise Company cadence and planning rhythms are maintained proactively Requirements Strong organizational and time management skills High-level communication, responsiveness, and emotional self-regulation Experience supporting executives in fast-paced, remote environments Ability to anticipate needs, solve problems independently, and adapt quickly Proficiency in platforms like Airtable, Slack, and Google Workspace Understanding of executive protection and preference management No-excuses mindset with high accountability and personal drive This position pays USD 1,000 on a monthly basis. Show more Show less

The starting pay for this position is $709 USD. Role The Content Creator is responsible for conceptualizing, producing, and optimizing compelling visual, video, and written content that drives engagement across social media platforms. This role combines creative vision with strategic execution to develop content that resonates with target audiences while maintaining brand consistency. Working at the intersection of art and analytics, this position requires someone who can translate brand guidelines and campaign objectives into scroll-stopping, shareable content that achieves business goals while staying ahead of platform trends and audience preferences. Responsibilities Develop creative concepts, storyboards, and content ideas aligned with brand strategy and audience interests. Create and/or oversee the production of high-quality photos, videos, graphics, and written content for social media platforms. Stay current on emerging content trends, formats, and best practices across all major social networks. Adapt content for different platforms while maintaining brand consistency and message integrity. Collaborate with account managers and strategists to ensure content supports campaign objectives. Develop and maintain a consistent visual identity and brand voice across all content. Coordinate with freelancers, photographers, videographers, and designers when additional resources are needed. Optimize content based on performance data and audience feedback. Create timely, relevant content that capitalizes on trends, cultural moments, and platform features. Manage content production calendars to ensure timely delivery for review and publication. Develop templates and frameworks that enable efficient content creation and brand consistency. Contribute to the ideation and execution of larger campaign initiatives and special projects. Archive and organize content for easy access and potential repurposing. Results Consistent production of high-quality, engaging content that meets or exceeds engagement benchmarks. Increased brand visibility and audience growth through compelling, shareable content. Development of content that successfully balances creativity with strategic objectives. Effective implementation of trending formats that maintain brand integrity while capturing audience attention. Positive audience feedback and improved sentiment around brand content. Growth in relevant metrics including reach, engagement, shares, saves, and conversions. Efficient content production processes that ensure timely delivery without sacrificing quality. Successful adaptation of content styles and formats based on performance data. Recognition within the industry for innovative, high-quality social media content. Effective collaboration with cross-functional teams resulting in integrated campaign assets. Building of a robust content library that allows for strategic repurposing and extended content lifespan. Development of distinctive visual styles and content approaches that differentiate the brand. Requirements 3+ years of experience in content creation specifically for social media platforms. Portfolio demonstrating high-quality social media content creation across multiple formats. Proficiency with creative software including Adobe Creative Suite (Photoshop, Premiere Pro, After Effects, etc.). Strong understanding of platform-specific content requirements, aspect ratios, and best practices. Experience with content planning tools and project management systems. Excellent eye for design, composition, and visual storytelling. Understanding of how to optimize content for different platforms and audience segments. Ability to work within brand guidelines while pushing creative boundaries appropriately. Knowledge of social media trends and the ability to quickly adapt to emerging formats. Strong written and verbal communication skills for effective collaboration. Experience with basic photography and videography, including lighting, framing, and editing. Data-driven approach to content optimization based on performance metrics. Ability to work independently and collaboratively in fast-paced environments with tight deadlines. Bachelor's degree in Design, Digital Media, Marketing, or related field preferred but not required with equivalent experience. The starting pay for this position is $709 USD. Show more Show less