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2.0 - 5.0 years

4 - 8 Lacs

Mumbai

Work from Office

We are seeking a Distributed Cloud Support Engineer II who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do? Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. Training and enabling our service partners to ensure that they can sufficiently support customer issues. How do you qualify? 2 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiencies, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelors degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed team or to respond to critical security events. Some travel may be required (less than 10%). The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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3.0 - 7.0 years

8 - 12 Lacs

Mumbai

Work from Office

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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3.0 - 7.0 years

8 - 12 Lacs

Chittoor

Work from Office

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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3.0 - 7.0 years

8 - 12 Lacs

Bengaluru

Work from Office

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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3.0 - 7.0 years

8 - 12 Lacs

Mandya

Work from Office

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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3.0 - 7.0 years

8 - 12 Lacs

Hassan

Work from Office

Distributed Cloud Support Engineer I Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk with you!We are seeking a Distributed Cloud Support Engineer I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelor s degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%). The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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8.0 - 12.0 years

0 Lacs

haryana

On-site

Specialists in a particular sphere of technology play a crucial role in supporting the adoption and implementation of newer technologies by leveraging their valuable technical knowledge and practical experience. As a Specialist, your expertise in Material Science, LAN Cable, Fiber Optic Cable, and Connectivity will be instrumental in driving the success of the organization. With a B.Tech/M.Tech qualification and 8-12 years of experience, you will be expected to translate customer pain points into technical requirements, collaborate with sales and pre-sales teams to showcase organizational capabilities, and provide recommendations for delivering application engineering solutions effectively. In this role, you will work closely with the Technology Unit Head to visualize and implement new technologies, identify and address technical roadblocks, and stay updated on the latest advancements in your field to drive continuous improvement at Sterlite. Additionally, you will be responsible for fostering a culture of good manufacturing practices, driving Sterlite's values, and mentoring and coaching reporting staff and other employees to ensure professional growth and development. Key Skills required for this position include 10-15 years of experience in pre-sales, design, and implementation in Data Center networking, Server, and Cloud solutions. Proficiency in Server & Storage Solutions, Private and Public Cloud design and dimensioning, Cloud Consulting, Migration, Design/Dimensioning, Deployment, Integration, as well as knowledge of Multi-Vendor exposure and Enterprise Management Systems (EMS/NMS) and tools are essential. Familiarity with IP/MPLS, Enterprise Networking, Campus networks, SD WAN, Access Points, Wireless LAN Controller, and Industry Certifications such as CCIE and CCNP in the DC network domain are highly preferred. Joining Sterlite Technologies Limited (STL), a global optical and digital solutions company, means being part of a leading organization that provides advanced offerings to build 5G, Rural, FTTx, Enterprise, and Data Centre networks. STL Digital, a wholly-owned subsidiary of STL, focuses on delivering exceptional digital transformation experiences for enterprises through a comprehensive portfolio of services, including product engineering, cloud and cyber security, data and AI, and enterprise SaaS.,

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12.0 - 22.0 years

50 - 70 Lacs

Bengaluru

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An Enterprise Architect with a extensive experience in digital transformation involved in design, implementation, and optimization of IT solutions Role & Responsibilities Design and implement scalable and resilient architecture solutions for Hybrid cloud (Private cloud Platform, Migrations, Infra automations, Application modernization) aligned with the customer business objectives, industry best practices, and regulatory requirements Provide guidance and leadership on architecture and enterprise architecture best practices and standards. Collaborate with business stakeholders to understand the objectives, requirements, and translate to IT solutions. Analyze the current state and future state of the enterprise architecture and identify gaps, opportunities, and recommendations for improvement. Create and maintain enterprise architecture artifacts as in roadmaps, and frameworks. Evaluate and recommend emerging technologies, methodologies, and solutions that can enhance the solutions. Facilitate and promote the adoption and governance of enterprise architecture principles, policies, and standards across GCC. Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, or related field with 10+ years of relevant experience in enterprise architecture or IT consulting. Demonstrated experience. Certified and proficient in one or more enterprise architecture frameworks, such as TOGAF, FEAF, or Gartner, with proven track record in designing, developing, and implementing enterprise architecture solutions using industry standards and best practices for large-scale and complex organizations Ability to understand enterprise IT landscape and is capable of aligning to organizations vision Knowledgeable of current and emerging technologies, trends, and practices in areas such as cloud computing, data analytics, cybersecurity, and digital transformation. Providing thought leadership to architect next generation solution, providing technical direction around emerging trends and cutting edge technical solutions. Strong leadership, communication, and stakeholder management skills, with the ability to articulate and align the enterprise architecture vision, strategy, and roadmap across the organization. Strong analytical, critical thinking, and problem-solving skills, with the ability to evaluate and compare alternative enterprise architecture options and recommend optimal solutions based on business needs, technical feasibility, and cost-effectiveness. Strong knowledge and experience in technologies platforms (vmware, azure, stack, Nutanix, AWS, GCP), Networking, Storage, Security, Cloud Architectures, Infrastructure automation, Integrations, Databases, Application modernization. Good understanding of Industry vertical based solutions.

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12.0 - 15.0 years

19 - 25 Lacs

Bengaluru

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Project Role : Cloud Platform Architect Project Role Description : Oversee application architecture and deployment in cloud platform environments -- including public cloud, private cloud and hybrid cloud. This can include cloud adoption plans, cloud application design, and cloud management and monitoring. Must have skills : Informatica Cloud Good to have skills : Oracle Procedural Language Extensions to SQL (PLSQL), Informatica Intelligent Cloud Services, Microsoft Azure Data ServicesMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Platform Architect, you will oversee the application architecture and deployment in various cloud platform environments, including public, private, and hybrid clouds. Your typical day will involve collaborating with cross-functional teams to design cloud adoption plans, manage cloud applications, and monitor cloud performance, ensuring that all systems operate efficiently and effectively. You will also engage in strategic discussions to align cloud solutions with business objectives, providing guidance and expertise to enhance the overall cloud infrastructure.Required following skillsInformatica CDI:ExpertIICS CAI:IntermediateSource/Targets:APIs, Semi structured data processing ExpertScripting- Python nice to haveDatabase:SQL ExpertCloud:Azure (must), AWS nice to have Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing and best practices among team members to enhance overall team performance.- Evaluate and recommend new cloud technologies and tools to improve application deployment and management. Professional & Technical Skills: - Must To Have Skills: Proficiency in Informatica Cloud.- Good To Have Skills: Experience with Informatica Intelligent Cloud Services, Oracle Procedural Language Extensions to SQL (PLSQL), Microsoft Azure Data Services.- Strong understanding of cloud architecture principles and best practices.- Experience with cloud migration strategies and implementation.- Proficient in monitoring and optimizing cloud performance and costs. Additional Information:- The candidate should have minimum 12 years of experience in Informatica Cloud.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 8.0 years

4 - 8 Lacs

Telangana

Work from Office

Responsibilities: Dealing with support escalations from Level 1 team, including complex user and monitoring support queries, with as minimal as possible escalations to L3 teams Engage in ITIL\ Incident Management\ SLA\ Problem Management and Release Management Process on day-to-day operations Planning and execution of proactive non-ticket tasks (such as automation or tool implementations) Perform health checks twice a day To create, update, amend relevant production support documentation To use firm standard support tools and processes. To provide weekend support or off business hours support, if needed. Managing releases - deploy code/configuration change into the pre & production environments To work as strong team player mentoring team The duties of Senior Support Analysts can be broken into four distinct categories: prevention; correction; adaptation; and perfection. Prevention relies on ensuring that hardware changes or additional modules do not interrupt an applications function. Correction is the continual monitoring and fixing of issues that arise, including bug fixes. Adaptation is the modification of applications to comply with new standards and new systems. perfection is the improvement of application/infrastructure to enhance performance or reliability. Skill set: Required Experience 5-8 years of DotNet Developer with Application Support experience Strong Debugging / Analytical skill Public Cloud Azure experience (preferable) Exposure to Client-side JavaScript , HTML frameworks , CSS. Server-side frameworks (MVC / IIS) Scripting VB.Net , C#.NET, ASP.NET Experience with WCF / Microservices / Rest services / Soap / XML Exposure to database knowledge SQL Windows server knowledge (preferable) Knowledge on Finance / Banking domain (preferable) Basic knowledge of code repository (git hub) and Jenkins Knowledge of APM tools Control M , App Dynamics will be a add on Knowledge of Service Now will be a add on Working within ITIL standards and structured, formal environments - ITIL qualifications Beneficial Additional Information Professional Attributes Excellent analytical and communication skills including ability to provide clear and concise status to senior management / summaries key messages Ability to priorities, sense of Urgency Problem solving mindset and solution-enabler - Ability to identify problems, make decisions and drive solutions Pragmatic, able to adapt to various situations and applications, ready to work under pressure Ability to inspire co-operation and co-ordinate activities across teams Willingness to accurately document and share information with global peer group Rotational Shift and need to login early AU Hrs morning (i:e 4:00 AM IST)

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8.0 - 11.0 years

20 - 27 Lacs

Pune

Hybrid

Sr Specialist Software Engineer What’s the role all about? You will be a key contributor to developing a multi-region, multi-tenant SaaS product. You will collaborate with the core R&D team, using technologies like React, .NET/C# and AWS to build scalable, high-performance products within a cloud-first, microservices-driven environment. How will you make an impact? Take ownership of the software development lifecycle, including design, development, unit testing, and deployment, working closely with QA teams. Ensure that architectural concepts are consistently implemented across the product. Act as a product expert within R&D, understanding the product’s requirements and its market positioning. Work closely with cross-functional teams to ensure successful product delivery. Key Responsibilities: Lead the design and implementation of software features in alignment with product specifications and adhere to High-Level Design (HLD) and Low-Level Design (LLD) standards. Lead the development of scalable, multi-tenant SaaS solutions. Collaborate with Product Management, R&D, UX, and DevOps teams to deliver seamless, end-to-end solutions. Advocate for and implement Continuous Integration and Delivery (CI/CD) practices to improve development efficiency and product quality. Mentor junior engineers, share knowledge, and promote best practices within the team. Assist in solving complex technical problems and enhance product functionality through innovative solutions. Conduct code reviews to ensure adherence to design principles and maintain high-quality standards. Plan and execute unit testing to verify functionality and ensure automation coverage. Contribute to the ongoing support of software features, ensuring complete quality coverage and responsiveness to any issues during the software lifecycle. Qualifications & Experience: Bachelor’s or Master’s degree in Computer Science, Electronics Engineering, or a related field from a reputed institute. More than 11 years of experience in software development with a strong focus on backend technologies and a track record of delivering complex projects. Expertise in React, JavaScript, Typescript for front-end development. Experience working with public cloud platforms like AWS (mandatory). Hands-on experience with Continuous Integration and Delivery (CI/CD) practices using tools like Docker, Kubernetes, and other modern pipelines. Experience in .Net is good to have but NOT mandatory Experience in developing high-performance, highly available, and scalable systems. Working knowledge of RESTful APIs Solid understanding of scalable and microservices architectures, performance optimization, and secure coding practices. Exceptional problem-solving skills and the ability to work on multiple concurrent projects. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

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12.0 - 16.0 years

0 Lacs

karnataka

On-site

The ideal candidate for this role should have a strong background in selling Data Centre Services, including IaaS, SaaS, PaaS, Private/Public/Hybrid Cloud, Colocation, and Datacentre Operations. With over 12 years of experience in solution selling, you should have a proven track record of acquiring new clients through direct hunting activities. As a skilled business developer, you must excel in building relationships with key decision-makers within targeted segments and organizations. Your expertise should include successful sales of multi-year contracts to renowned customers. You will play a crucial role in recognizing and influencing key decision-makers and serving as the primary technical contact for customer stakeholders. Your responsibilities will also involve managing sales operations to drive top-line profitability while ensuring the optimal utilization of resources. Strong interpersonal, communication, and analytical skills are essential for effective customer relationship management. A solid understanding of various IT Infrastructure technologies and the ability to translate customer business issues into requirements are key aspects of this role. Experience in managing enterprise and mid-size customers, as well as a global perspective on business processes, will be highly beneficial. You should have established connections with executive sponsors of technology and partner ecosystems both in India and abroad. Previous experience working with Original Equipment Manufacturers (OEMs) is preferred. In addition to technical proficiency, you must demonstrate strong leadership qualities, excellent verbal and written communication skills, and effective presentation abilities. If you are ready to take on this challenging role, please send your resume to careers@netlabsglobal.com.,

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2.0 - 7.0 years

8 - 12 Lacs

Hyderabad

Work from Office

The cloud DevOps engineer will be responsible for deploying, supporting, development and optimization of cloud-based infrastructure. Candidate should possess a deep understanding of public cloud principles, practical application of the principles, cloud services and security, as well as the ability to effectively collaborate with other cross functional teams. What youll do: Develop and implement the cloud infrastructure that supports Blackbauds hosted applications and services Build automation leveraging CI/CD processes, automated testing, unit testing,code coverageand other software development best practices Optimize the platform performance through analyzing server performance analysis and diagnostic logs Implement cloud security measures and controls in alignment with industry standard best practice and compliance requirements Regularly assess and remediate vulnerabilities and threats to the cloud infrastructure using automation Partner with key stakeholders to establish technical direction and negotiate technical decision points to drive innovative and modern solutions Maintain detailed documentation of data flow, infrastructure architecture and standard operating procedures What youll do 2 + years' experience in platform engineering with a focus on cloud solutions (Azure & AWS) Strong understanding of SaaS, PaaS and IaaS models Experience with infrastructure as code (IaC) tools such as Terraform and CloudFormation Familiarity with cloud security principles and practices Able to work flexible hours as required by business priorities; Available on a 24x7x365 basis when needed for production impacting incidents or key customer events. Ability to meet standards of quality, security and operability. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

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10.0 - 15.0 years

13 - 17 Lacs

Bengaluru

Work from Office

QualificationB Tech (Computer Engineering) or Equivalent degree Experience10+ Yrs (Relevant) Job LocationBangalore/Gurgaon Job TypeRegular Mandatory Skill Set: Design overall architecture of the web application using Nodejs & React.js Experience in building and consuming REST APIs using Python Experience with Cloud native development practices (Microservices / Containers) on any public cloud platform preferred Experience with any BPMN/Workflow manager such as Camunda, N8N, Temporal Proficiency in gRPC for efficient and scalable communication between services. Worked on Microservices architecture (MSA), GCP - Maintain quality and ensure the responsiveness of applications. - Highly experienced with back-end programming language Python Experience with relational databases like SQLServer, MySQL, NoSQL experience a plus Collaborate with the rest of the engineering team to design and launch new features. Experience with Unit Test frameworks like Cypress, Mocha/Jasmine, Selenium and mocking frameworks like Moq Experience with Git for source control and prototyping and discovery Job Responsibilities: Bring a strong perspective that drives change and motivates engineers to develop simple solutions to complex problems. Responsible for Solutions design and implementation Follow up with development team and ensure the development is according to design. Help in technical proposals and pre-sales activities. Help PM in project plan estimations. Actively participate in continuous process improvement activities and contribute towards enhancing organization development process and tools Skills (competencies) Python

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8.0 - 12.0 years

20 - 35 Lacs

Pune

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Work Experience 10 - 15 years in Telecommunications or relevant IT industry 5 years’ experience working in Cloud services Technical / Professional Skills Knowledge and understanding of Public Cloud pricing schemes. Experience with native and 3rd party Public Cloud cost management & advisory tools (Ternary, GCP Billing, GCP big query, big query, GCP Recommender, AWS Cost Explorer, AWS Trusted Advisor) Experience with data analysis and data visualisation tools (DataStudio, BigQuery, PowerBI, Tableau etc.) Have good experience in GCP and/or AWS and/or Azure. Capable to consolidate data and deliver aggregate view/ reports. High proficiency with MS Excel, PowerPoint and Power BI Knowledge and practical experience with SQL, Python

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10.0 - 13.0 years

12 - 15 Lacs

Hyderabad, Gurugram, Ahmedabad

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About the Role: Grade Level (for internal use): 11 The Role: Lead Data Engineer Join Our Team: Step into a dynamic team at the forefront of data innovation! Youll collaborate daily with talented professionals from around the world, designing and developing next-generation data products for our clients. Our team thrives on a diverse toolkit that evolves with emerging technologies, offering you the chance to work in a vibrant, global environment that fosters creativity and teamwork. The Impact: As a Lead Data Engineer at S&P Global, youll be a driving force in shaping the future of our data products. Your expertise will streamline software development and deployment, aligning innovative solutions with business needs. By ensuring seamless integration and continuous delivery, youll enhance product capabilities, delivering high-quality systems that meet the highest standards of availability, security, and performance. Your work will empower our clients with impactful, data-driven solutions, making a real difference in the financial world. Whats in it for You: Career Development: Build a rewarding career with a global leader in financial information and analytics, supported by continuous learning and a clear path to advancement. Dynamic Work Environment: Thrive in a fast-paced, forward-thinking setting where your ideas fuel innovation and your contributions shape groundbreaking solutions. Skill Enhancement: Elevate your expertise on an enterprise-level platform, mastering the latest tools and techniques in software development. Versatile Experience: Dive into full-stack development with hands-on exposure to cloud computing and large-scale data technologies. Leadership Opportunities: Guide and inspire a skilled team, steering the direction of our products and leaving your mark on the future of technology at S&P Global. Responsibilities: Architect and develop scalable cloud applications, utilizing a range of services to create robust, high-performing solutions. Design and implement advanced automation pipelines, streamlining software delivery for fast, reliable deployments. Tackle complex challenges head-on, troubleshooting and resolving issues to ensure our products run flawlessly for clients. Lead by example, providing technical guidance and mentoring to your team, driving innovation and embracing new processes. Deliver high-quality code and detailed system design documents, setting the standard with technical walkthroughs that inspire excellence. Bridge the gap between technical and non-technical stakeholders, turning complex requirements into elegant, actionable solutions. Mentor junior developers, nurturing their growth and helping them build skills and careers under your leadership. What Were Looking For: Were seeking a passionate and experienced professional who brings: 10-13 years of expertise in designing and building data-intensive solutions using distributed computing, with a proven track record of scalable architecture design. 5+ years of hands-on experience with Python, Distributed data processing/bigdata processing Frameworks and data/workflow orchestration tools, demonstrating technical versatility. Proficiency in SQL and NoSQL databases, with deep experience operationalizing data pipelines for large-scale processing. Extensive experience deploying data engineering solutions in public cloud environments, leveraging cloud capabilities to their fullest potential. A strong history of collaborating with business stakeholders and users to shape research directions and deliver robust, maintainable products. A talent for rapid prototyping and iteration, delivering high-quality solutions under tight deadlines. Exceptional communication and documentation skills, with the ability to explain complex ideas to both technical and non-technical audiences. Good to Have Skills: Strong knowledge of Generative AI & advanced tools and technologies that enhance developer productivity. Advanced programming skills used in Bigdata processing eco systems, supported by a portfolio of impactful projects. Expertise in containerization, scripting, and automation practices, ready to excel in a modern development ecosystem. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ---- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ---- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority Ratings - (Strategic Workforce Planning)

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5.0 - 10.0 years

27 - 32 Lacs

Hyderabad

Work from Office

Overview Main Purpose of the Role The Cloud Solution Architect will be responsible for the end-to-end integrated solution design and architecture for cloud-native applications and applications transitioning from on-premises to PepsiCos public cloud. This position is part of PepsiCos Cloud and SAP Infra Engineering organizationa multidisciplinary team responsible for setting infrastructure standards, designing solution patterns, providing automated deployment of services, and architecting secure, robust, and innovative solutions aligned with PepsiCos standards. The candidate will collaborate with the Enterprise Solution Architecture, Infrastructure Engineering, and Capability Teams to develop cloud solutions. As a member of the Cloud Solution Architecture team, the Cloud Solution Architect will design, validate, and approve cloud architectures based on PepsiCos approved networking and security patterns while supporting key operational aspects such as availability, reliability, performance, monitoring, and integration of on-premises and public cloud infrastructure. Other Relevant Scope/Measures This role will be key to driving a multi-year Cloud First Strategy and Cloud Transformation for PepsiCo, including cloud adoption at scale with Cloud Velocity. Responsibilities Accountabilities Provide architecture guidance, interacting with business users and migration teams to plan, develop, improve, and maintain complex data tier technology standards. Participate in cloud solution architecture review boards to review, govern, and approve solutions, ensuring compliance with platform standards defined by the cloud engineering and Enterprise Solution Architecture teams. Design, validate, and implement complex architectures, coordinating across areas such as application development, identity and access management, networking, data management, and security. Develop and maintain cloud solution architecture patterns and standards, incorporating security principles and best practices. Perform application portfolio analysis to identify candidate applications and workloads for cloud migration and lead application modernization efforts during this transition. Act as a consultant to understand application topologies, recommending advanced cloud data tier and integration platforms/services. Drive technical design and execution for migrating on-premises infrastructure, server workloads, data, and applications to cloud IaaS and PaaS architectures. Drive innovation by staying current with emerging cloud technologies and fostering infrastructure automation using IAC, CI/CD pipelines, and automated configuration management. Work closely with the Cloud Engineering team and collaborate with application and business teams to provide optimal environments for applications and deliver business functionality. Communicate and socialize architectural decisions with senior leaders and stakeholders, discussing problems and recommending solutions and improvements. Deliver technical architecture design and reviews using PepsiCo-approved infrastructure and security patterns. Design efficient, secure, adaptable, scalable, and reliable cloud solutions across data, networking, and application domains. Qualifications Experience Bachelors degree. 5+ years of experience in IT architecture. 5+ years of experience with public cloud architecture, cloud strategy, networking, security, migration patterns, and tools. Mandatory Technical Skills: Well-versed in interpreting business requirements and translating those into technology architecture decisions. Knowledge of cloud design patterns, cloud operations, and cloud cost models with experience implementing best practices or suggested improvements. Deep knowledge of cloud architecture, cloud-native patterns, container management, and cloud computing capabilities. Experience in re-architecting/refactoring applications for cloud platforms. Experience designing and implementing solutions in a multi-cloud environment. Experience with various enterprise applications and IT services, as well as software development, compliance and security, and IT operations disciplines. Experience and understanding of large-scale applications portfolio in an enterprise-wide environment (including migrating on-premises workloads to the cloud) required. Experience working on large-scale cloud assessments and migrations. Experience operating complex multi-datacenter, multi-cluster environments and a strong understanding of multi-tenancy and security. Sound knowledge of data security and compliance. Deep domain expertise in cloud application development solutions (e.g., IaaS, Serverless, API Management), container orchestration (e.g., Kubernetes, Cloud Foundry), continuous integration technologies (e.g., Jenkins, Spinnaker, Azure DevOps, Chef, Puppet), web application server technologies, cloud application design, software architecture and practices (design/development/deployment, Agile, SCRUM, ALM), breadth of technical experience, and technical aptitude to learn and adjust to new technologies and cloud trends required. Experience implementing architectures to support containerized applications, including but not limited to Kubernetes, Docker, and Containers. Experience integrating CI/CD development pipelines with Cloud Infrastructure elements. Mandatory Non-Technical Skills: Excellent communication and strong interpersonal skills. Solid foundation in IT operational concepts and procedures. Ability to thrive in a fast-paced and demanding work environment. Strong analytical skills to support problem troubleshooting, resolution, and root cause determination for complex technology issues. Requisite skills to influence others to gain consensus and alignment for key deliverables that span multiple teams and organizations. Managing project interdependencies and assessing implications for programs based on the consideration of other projects. Experience with managing a hybrid multi-cloud environment. Strong documentation skills and the ability to explain complex technical concepts to non-technical personnel. Good collaboration and partnership skills to foster key relationships with other technology, application, and business teams. Soft skills Ability to understand business requirements and develop innovative cloud solutions while ensuring compliance with cloud engineering standards and solution guidelines. Skill in navigating complex IT landscapes and consistently delivering results while collaborating across various teams such as Cloud Architecture and Engineering, Finance, Asset Management, Cloud Migration, and Cloud Services. Experience in orchestrating workshops with IT/Business teams and facilitating interactive sessions on cloud operating models, business value, cost optimization, DevOps processes, and application/infrastructure modernization. The capability of conceptual selling to present recommendations compellingly and business-relevantly, with effective analysis and excellent collaboration and influencing skills to ensure enterprise-wide compliance with IT standards and guidelines. Proficiency in developing business cases and Total Cost of Ownership (TCO) analyses, drawing tangible connections between strategy and financial-success metrics.

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10.0 - 15.0 years

35 - 40 Lacs

Hyderabad

Work from Office

Overview The role will lead and support all cloud-first projects leveraging IaaS or PaaS. The role would join \"Cloud Acceleration and Valued Office\" which got started in 2021 and would lead migrating all onpremise datacenter applications and infrastructure to the Public cloud. As these are cloud first projects, they require support to provide a cloud concierge type of service shepherding projects through various review/approval processes, bringing together team members to assess what cloud services will be required and plan for build-out. The role of the cloud concierge is to help sift through options and select cloud services that are the most robust and cost-effective for the project, without overengineering a solution and increasing its cost. This role will lead cloud migrations and help to develop support models / ensure a smooth transition to sustain teams. Will require validation of cost for the proposed implementation, confirmation/testing of high availability/disaster recovery, reviews to ensure data is secured properly. Will drive cloud projects globally and work with multiple time zones. Will have accountability to ensure accurate reporting on project SLAs and KPIs. Accountabilities Work with relevant customer leaders to define and create specific implementation plans Manage aspects of cloud project implementation including initiation, execution, and delivery Engage with multiple vendors/partner teams to ensure minimal risk/business disruption Review / assess implementation approach, potential risks, costs, etc. Responsibilities The Cloud Application Migration Product Owner will focus on migrating on-premise applications to the cloud in a methodical, agile way that enables migration at the scale and speed required to enable our digital transformation. You will define and lead cloud migration projects spanning multiple business units/sectors while ensuring a seamless transition from an on-prem to cloud operating environment. Work with relevant sector leaders to define and create sector specific application migration plans Define and follow the migration playbook with emphasis on capturing the advantages of operating in the cloud for migrated applications Partner with Cloud Engineering, Cloud Ops, and other teams in executing migration projects to ensure minimal risk and business disruption Provide deep cloud migration expertise covering infrastructure, application architectures, cloud capabilities, security, etc. Scripting / automation mindset and skills to automate routine tasks and extracts of data out of Azure for KPI and other metric reporting Qualifications 10+ years Cloud Solution Architecture skills (Azure or AWS) Experience with private, hybrid or public cloud technology Experience migrating large scale business applications from DC to Cloud or Cloud to Cloud Good Understanding of Migration Framework, Process and has extensive experience working on Lift & Shift migrations Scripting experience (must be fluent in a scripting language such asbash, python) Detail oriented self-starter capable of working independently. Minimum of 5 years of experience with data centers, consolidation, relocation, migration, technology refresh/modernization projects Application Knowledge, Compute & Database experience. Experience with Safe Agile Methodologies (Azure DevOps) Minimum of a Bachelor's Degree in computer science or equivalent experience

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2.0 - 7.0 years

19 - 22 Lacs

Hyderabad

Work from Office

Overview Main Purpose of the Role The Cloud Solution Architect will be responsible for the end-to-end integrated solution design and architecture for cloud-native applications and applications transitioning from on-premises to PepsiCos public cloud. This position is part of PepsiCos Cloud and SAP Infra Engineering organizationa multidisciplinary team responsible for setting infrastructure standards, designing solution patterns, providing automated deployment of services, and architecting secure, robust, and innovative solutions aligned with PepsiCos standards. The candidate will collaborate with the Enterprise Solution Architecture, Infrastructure Engineering, and Capability Teams to develop cloud solutions. As a member of the Cloud Solution Architecture team, the Cloud Solution Architect will design, validate, and approve cloud architectures based on PepsiCos approved networking and security patterns while supporting key operational aspects such as availability, reliability, performance, monitoring, and integration of on-premises and public cloud infrastructure. Other Relevant Scope/Measures This role will be key to driving PepsiCos multi-year Cloud Transformation journey, enabling cloud adoption at scale through Cloud Velocity and ensuring a streamlined documentation approach to enhance operational efficiency. Responsibilities Accountabilities Provide architecture guidance, interacting with business users and migration teams to plan, develop, improve, and maintain complex data tier technology standards. Participate in cloud solution architecture review boards to review, govern, and approve solutions, ensuring compliance with platform standards defined by the cloud engineering and Enterprise Solution Architecture teams. Design, validate, and implement complex architectures, coordinating across areas such as application development, identity and access management, networking, data management, and security. Develop and maintain cloud solution architecture patterns and standards, incorporating security principles and best practices. Perform application portfolio analysis to identify candidate applications and workloads for cloud migration and lead application modernization efforts during this transition. Act as a consultant to understand application topologies, recommending advanced cloud data tier and integration platforms/services. Work closely with the Cloud Engineering team and collaborate with application and business teams to provide optimal environments for applications and deliver business functionality. Deliver technical architecture design and reviews using PepsiCo-approved infrastructure and security patterns. Design efficient, secure, adaptable, scalable, and reliable cloud solutions across data, networking, and application domains. Develop and maintain comprehensive internal technical documentation for cloud architecture designs, solution patterns, workflows, migration processes, and operational guidelines. Ensure all solution designs, technical decisions, and migration methodologies are documented in standardized templates for consistent communication and reuse across teams. Act as an advocate for well-documented processes, helping to establish PepsiCos technical documentation repository as the single source of truth for architectural designs and operational playbooks. Qualifications Experience Bachelors degree. 2+ years of experience in IT architecture and documentation. 2+ years of experience with public cloud architecture, cloud strategy, networking, security, migration patterns, and tools. Mandatory Technical Skills: Strong expertise in converting business requirements into architectural solutions with a specific emphasis on documenting outcomes effectively. Knowledge of cloud design patterns, cloud operations, and cloud cost models with experience implementing best practices or suggested improvements. Proven ability to create, review, and maintain detailed technical documentation , including architecture diagrams, solution patterns, and migration workflows. Experience in re-architecting/refactoring applications for cloud platforms. Experience with various enterprise applications and IT services, as well as software development, compliance and security, and IT operations disciplines. Experience in cloud application development solutions (e.g., IaaS, Serverless, API Management), container orchestration (e.g., Kubernetes), continuous integration technologies (e.g. Azure DevOps), web application server technologies, cloud application design, software architecture and practices (Agile, SCRUM), and technical aptitude to learn and adjust to new technologies and cloud trends required. Mandatory Non-Technical Skills: Excellent communication skills with a strong ability to translate complex technical concepts into documentation that is accessible to technical and non-technical audiences alike. Solid foundation in IT operational concepts and procedures. Strong attention to detail, with disciplined documentation practices to ensure clarity, completeness, and accessibility. Ability to thrive in a fast-paced and demanding work environment. Strong analytical skills to support problem troubleshooting, resolution, and root cause determination for complex technology issues. Managing project interdependencies and assessing implications for programs based on the consideration of other projects. Good collaboration and partnership skills to foster key relationships with other technology, application, and business teams. Soft skills Ability to understand business requirements and develop innovative cloud solutions while ensuring compliance with cloud engineering standards and solution guidelines. The capability of conceptual selling to present recommendations compellingly and business-relevantly, with effective analysis and excellent collaboration and influencing skills to ensure enterprise-wide compliance with IT standards and guidelines. Highly effective collaboration and stakeholder engagement skills, with a focus on creating documentation-driven alignment between IT teams and enterprise business units.

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9.0 - 14.0 years

18 - 22 Lacs

Hyderabad

Work from Office

Overview We are seeking an experienced multi cloud Cloud Engineer to join PepsiCos Global Cloud Architecture and Engineering Team The ideal candidate will have a strong understanding of Public Cloud (Azure & AWS) & private cloud infrastructure, with a focus on AWS Outposts and Azure Stack (including Azure Local). The successful candidate will be responsible for designing, implementing and escalation support for Public and Private Cloud Environment ensuring alignment with our overall cloud strategy and architecture Responsibilities Design and Implementation Design and implement multi cloud ( Azure & AWS ) & private cloud infrastructure using AWS Outposts and Azure Stack (including Azure Local), ensuring seamless integration with existing infrastructure and applications Cloud Architecture Collaborate with the Cloud Solution Architecture team to define standards and pattern for private cloud solutions align with our overall cloud architecture and Engineering standards. Engineering and Deployment Develop and deploy multi cloud solutions, including infrastructure as code (IaC) and automation scripts Troubleshooting and Optimization Troubleshoot and resolve issues related to public & private cloud infrastructure, including performance optimization and security Documentation and Knowledge Management Develop and maintain documentation for private cloud infrastructure, including architecture diagrams and technical guides Stakeholder Management Collaborate with stakeholders across the organization to ensure private cloud solutions meet business requirements and expectations Qualifications Minimum 9 years of experience in public (Azure&AWS) & private cloud engineering, with a focus on AWS Outposts and Azure Stack (including Azure Local) Strong understanding of private cloud infrastructure, including architecture, security, and performance optimization Experience with AWS and Azure cloud platforms, including migration and deployment of workloads Strong scripting skills in languages such as Python , PowerShell , or Bash Experience with ITIL framework and DevOps practices Strong communication and collaboration skills, with ability to work with cross-functional teams Bachelors degree in computer science , Information Technology, or related field Nice to Have Experience with Kubernetes and containerization Familiarity with CI/CD pipelines and automation tools (e.g. Ansible) Knowledge of networking and storage technologies (e.g. Cisco, NetApp) Experience with cloud security and compliance (e.g. AWS IAM, Azure Security Center) Certification in AWS or Azure (e.g. AWS Certified Solutions Architect, Azure Certified Solutions Architect)

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7.0 - 12.0 years

9 - 14 Lacs

Bengaluru

Work from Office

Bachelors degree or military experience in related field preferably computer science and 7 years of experience in ETL development within a Data Warehouse Deep understanding of enterprise data warehousing best practices and standards Strong experience in software engineering comprising of designing, developing and operating robust and highly scalable cloud infrastructure services Strong experience with Python/PySpark, DataStage ETL and SQL development Proven experience in cloud infrastructure projects with hands on migration expertise on public clouds such as AWS and Azure, preferably Snowflake Knowledge of Cybersecurity organization practices, operations, risk management processes, principles, architectural requirements, engineering and threats and vulnerabilities, including incident response methodologies Understand Authentication & Authorization Services, Identity & Access Management Strong communication and interpersonal skills

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5.0 - 8.0 years

10 - 15 Lacs

Bengaluru

Work from Office

Job Title Cloud ArchitectExperience 5-8 YearsLocation Bangalore : Cloud professional with experience in Cloud solutions, Design, support operations and perform opportunity triage, and Coordinate with clients the details of the solution. Has expertise in one or more Public Cloud provider technologies and can embed these capabilities into existing or new cloud-based infrastructure solutions. 12+ years of Industry experience with 5-8 Years in Cloud Architect role with strong AWS Cloud platform Skillset. Key Responsibilities: Architect cloud solution proposal and support client business development. Spearheaded Cloud Lifecycle from understanding the Business Case to Implementation / Migration to any of the AWS cloud platform Should understand the complexities involved in integrating the various modules, functionalities supported, customer requirements compliance etc. Identify key customer requirements, seek clarifications, understanding compliance andrequirements, envisage high-level solution and work with the SME to come out with the efforts involved for its implementation. Architecting solutions around on AWS Technical Experience Good understanding of enterprise architectural methodologies. Strong skillset on developing design methodologies, frameworks, and bringing the best practices in Client environment. Experience in Assessing, Designing, Planning, and Implementing enterprise grade AWS public cloud-based solution and platform. Understanding of IT infrastructure including platforms, networks, and infrastructure Strong experience in assessing the On-premises Infrastructure, Planning & Migrating the workloads to AWS environment Experience in setting up DevOps for Migration deployments and configuration management activities Strong experience on AWS Cloud Platform. Experience in setting up identity solutions in AWS and integration with other cloud platforms. Experience in developing & setting up AWS cloud-based Backup & DR solutions Experience in implementing AWS based designs from greenfield to upliftment. Strong understanding of AWS Cloud components from design and implementation perspective. Strong experience in Migrations and upliftment. Experience in DevOps and toolchain setup and operations Experience in setting up AWS automation tools automate the migrations/deployments at maximum level Process Skills: Performed consultative engagements independently like environmental assessments/estate wide remediation plan. Keeping abreast of industry trends, technology innovation, and changing customer requirements to help with the continual service improvement. Should have clear understanding of migration planning, Change management process and a successful implementation of migration activities. Behavioral Skills : Effective interpersonal, team building and communication skills Excellent verbal and written communication Excellent client / customer relationship management skills at the executive level Extensive client / customer service management skills Good people management skills Certification: Graduate or equivalent degree in IT related field. AWS Certified Architect Professional Architect certification Azure or GCP is an added advantage.

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3.0 - 8.0 years

9 - 19 Lacs

Noida

Hybrid

Role & responsibilities • Experience and comprehensive knowledge of routing and networking fundamentals (BGP, GRE, TLS, DNS, Load Balancing, etc.) along with working independently in the deployment of Juniper, Cisco, Fortinet, Palo Alto, Illumio systems for large-scale cloud and enterprise environments Experience and comprehensive knowledge of Public Cloud environments (GCP, AWS, AZURE) and associated networking technologies (VPCs, Shared VPC, Load Balancing, HA & DR configurations, etc.) Experience working on projects with a cross-functional team of experts to create best-practice private and public-cloud networking environments at scale. Analyze data to diagnose and identify root causes to network-specific events. Participate in on-call rotation and handle escalations in a fast-paced environment. Provide user support, incident responses, and detailed summary to leaders or upper management. Proven familiarity and experience with Network automation, orchestration and Infrastructure as- Code technologies. Primary/Essential Duties and Key Responsibilities: Responsible for UKGs data network infrastructure including but not limited to routers, switches, firewalls, network taps, tools, and load balancers; both physical and virtual Design and maintain continuous integration systems Build out test and production network appliances, installation of software and applications via infrastructure as code automation Improve, innovate, and create enhancements to existing processes and policies Assist in the architecture, design, implementation in both our private and public cloud builds Ensure that proper operational plans and documentation are delivered with each initiative Provide and maintain clear, consistent, and accurate documentation of network topologies and standards, including documentation of ISO and other related standards and/or regulatory compliance Work from ticket queue on provisioning, break-fix, and new initiatives along with maintaining, troubleshooting, and supporting all adds, moves and changes to the environments. Follow routine operational tasks such as device backups, code management, configuration compliance, reporting, environmental and performance management while adhering to security policies. Perform all tasks within security, governance, and compliance standards and guidelines. Required Qualifications: 2+ years of proven and real-world experience in the implementation of complex networking concepts. 2+ years of experience in the implementation of mission-critical public cloud deployments Experience with load balancing strategies/ techniques, expertise in application switching/traffic management, knowledge of persistence and SSL certificates. Experience with working with tunneling technologies including IPSEC and SSL VPNs and GRE tunneling Experience in Linux/Unix command line and command line tools. Experience in automating routine Network tasks; identifying areas for Continuous Improvement using tools like (Terraform, Ansible, Python, Github Actions) Preferred Qualifications: Bachelor’s Degree in computer science, Electronics or Electrical Engineering. Experience in automating routine tasks; identifying areas for Continuous Improvement Any Public Cloud Certification. Proven 2+ years experience in LAN switching Internetworking to include VLANS, spanning tree, trunking, port aggregation, and segmentation. Proven 2+ years experience with Firewall implementations and support on most of these vendors: CISCO, Juniper, Palo Alto, Fortinet, Illumio. Experience with DNS / AAA / NTP / SFTP / Syslog / SNMP management. Experience with protocol analyzers and related network diagnostic tools. Strong skills in problem solving and communication. Strong communication and collaboration skills. Personal commitment to high quality.

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5.0 - 8.0 years

35 - 50 Lacs

Bengaluru

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Job Summary As customers today increasingly invest and engage in more flexible consumption models, Customer Success plays an increasingly critical role in helping customers shorten the time to value, getting our products sticky and accelerating their business outcome. The Cloud Consumption Customer Success organization plays a critical role with NetApp’s large, strategic cloud customers, leading them through the launch, migrate, optimize and scale phases of their critical cloud storage and data services adoption journey (across our hyperscaler led first party and Netapp labeled marketplace products) As a Customer Success Engineer (CSE), you are the trusted technical advisor in our account team and a strategic partner to our customers. You are responsible for execution against our Customer’s commitment with Netapp (and our Hyperscaler partners Microsoft Azure, Amazon Web Services (AWS) and Google Cloud Platform(GCP)) and orchestration of cross-functional programs in delivering customer value and business outcomes. This opportunity will allow you to accelerate your career growth, leverage your technical expertise in cloud storage solutions and deepen your cloud infrastructure and industry expertise. Job Requirements • Create impactful relationship with the Customer, NetApp, and Hyperscalers account Team (Azure, GCP & AWS). • Work with Customer’s stakeholders to understand and translate business requirements into technical solutions and a executable customer success plan. • Accelerate production level consumption through delivery orchestration by driving solution and operational health. • Deliver NetApp technical adoption and consumption acceleration activities (expert sessions, best practices) based on customer’s use case and workload. • Monitor usage trends and customer health to proactively identify challenges and/or optimization opportunities. • Work with account team (Client Executives, Cloud specialists, Cloud solution architect) in a Pod operating model, with the highest degree of partnership with common goal in driving consumption. • Proactively execute risk mitigation plans as you identify adoption and consumption goal risks. • Collaborate with customers & hyperscaler counterparts and identify growth opportunities through account planning, customer business reviews and delivery opportunities. Share these expansion opportunities with the sellers. • Share new features and roadmap, articulate how it can support the customer goals and objectives. • Identify adoption blockers and position relevant support & success bundles, professional services, partners and NLS (Netapp Learning Services) offerings. Education • 7-10 years of overall experience in enterprise cloud software/infrastructure. • At least 3+ years of experience in customer facing roles (CSM, Solutions consultant, Professional Services consultant, Network admin, etc) • Experience with Cluster Data ONTAP and Cloud Volumes ONTAP (CVO) is desired. • Bachelor of Science Degree in Computer Science, Information technology or a related field is desired. • In-depth knowledge of Public/Hybrid Cloud Infrastructure and Cloud Service Providers (GCP, Azure, AWS) • Azure or AWS or GCP platform certifications are desired and a big plus. • A strong understanding of the storage industry, private and public cloud environments, virtualization, and cloud management stacks • Knowledge of data center operations and cloud security is desired. • Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment. • Excellent communication and executive presence is required.

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

The primary responsibility of this role is to troubleshoot, debug, analyze logs, profile code, and propose bug fixes or architectural changes, both within Okta and in customer side integration or customization. You will collaborate closely with development teams to suggest fixes or design modifications and build tools and automation as necessary. Understanding customer use cases and working closely with support and escalation teams to bridge the gap between engineering and support will be essential. Taking full ownership and ensuring follow-up on escalations are key aspects of this role. Additionally, providing status summaries on escalated cases to engineering, collaborating cross-functionally to solve technical challenges, mentoring junior team members, and identifying opportunities to introduce new troubleshooting or performance analysis tools for production operations staff are important responsibilities. Insisting on high standards and prioritizing customer satisfaction are crucial, as well as participating in after-hours on-call rotation for critical customer escalations. The ideal candidate should have a minimum of 8 years of industry experience in a large-scale, multi-tenant production environment. Previous experience in a Customer Centric Engineering or sustaining team role is required, along with familiarity with Internet development technologies such as Java, MySQL, Tomcat, SAML, OAuth, OIDC, REST, and Public Cloud. Strong analytical and problem-solving skills, along with the ability to take action and adapt quickly, are necessary. Being a dependable, motivated self-starter who can work independently is important. Experience in the Identity/IAM space is considered a plus. The minimum educational requirement for this position is a Bachelor's Degree in computer science or an equivalent field.,

Posted 2 weeks ago

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