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7.0 - 10.0 years
0 Lacs
guwahati, assam, india
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an eco...
Posted 5 days ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra, india
On-site
Job Description Job responsibility Responsible for identifying,analysing and mitigating ckt impact due to repeat network faults. Coordinate across NOC, field teams, and planning for swift resolution Provide timely updates to internal stakeholders and clients on progress Analyse frequent faults and escalation trends to identify improvement plans Co-relate faults with geography and topology Maintain and update tracker of repeat faults with action status and ownership Candidates should possess good communication skills. Strong problem-solving and stakeholder coordination abilities. Span of control: TTL NOC Key Customer SA, CC,BU,Region Necessary Preferred Skills 3 to 7 years of experience in Tx...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
Role Overview: As a Technical Support Engineer, your role involves providing technical support to Field Officers for Tx related issues, ensuring network fault and customer complaint resolution. Your key responsibilities include: - Providing end-to-end support for fault and incident management of Tx network, including coordination, escalation, and resolution. - Handling alarm, ticketing, call flow analysis, and customer complaint resolution. - Managing problem tickets, complaints, and incidents. - Maintaining and preparing DSR and other relevant data for MIS. - Offering operational support to the Field Officers team and other stakeholders for fault management, service assurance, and complaint...
Posted 2 months ago
3.0 - 5.0 years
2 - 4 Lacs
Bhopal, Patna, Jammu
Work from Office
Job Locations - Bhopal, Jammu, Dehradun, Bihar, Bangalore, Mohali, Delhi NCR Qualifications - B.Tech/B.E. in Computer Science, Electronics, or Telecommunications. Certifications like CCNA, MCSA are preferred. Job Description:- Field Network L1 Support - Visit field locations to diagnose and resolve LAN and WAN issues. Replace faulty cables or devices. Assist in setting up network endpoints. Network Core L1 Support - Assist in monitoring backbone traffic. Perform basic diagnostics on core switches and routers. Support L2 engineers in troubleshooting. Infra Server L1 Support - Perform routine server maintenance. Apply patche, and monitor server health and performance metrics. Security Helpdesk...
Posted 4 months ago
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