Team Member- Fault Management- SA Tata Tele Business Services

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: As a Technical Support Engineer, your role involves providing technical support to Field Officers for Tx related issues, ensuring network fault and customer complaint resolution. Your key responsibilities include: - Providing end-to-end support for fault and incident management of Tx network, including coordination, escalation, and resolution. - Handling alarm, ticketing, call flow analysis, and customer complaint resolution. - Managing problem tickets, complaints, and incidents. - Maintaining and preparing DSR and other relevant data for MIS. - Offering operational support to the Field Officers team and other stakeholders for fault management, service assurance, and complaint...

Posted 6 days ago

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L1 L2 Engineer Niveshan Technologies

3.0 - 5.0 years

2 - 4 Lacs

Bhopal, Patna, Jammu

Work from Office

Job Locations - Bhopal, Jammu, Dehradun, Bihar, Bangalore, Mohali, Delhi NCR Qualifications - B.Tech/B.E. in Computer Science, Electronics, or Telecommunications. Certifications like CCNA, MCSA are preferred. Job Description:- Field Network L1 Support - Visit field locations to diagnose and resolve LAN and WAN issues. Replace faulty cables or devices. Assist in setting up network endpoints. Network Core L1 Support - Assist in monitoring backbone traffic. Perform basic diagnostics on core switches and routers. Support L2 engineers in troubleshooting. Infra Server L1 Support - Perform routine server maintenance. Apply patche, and monitor server health and performance metrics. Security Helpdesk...

Posted 2 months ago

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