7.0 - 12.0 years

7 - 16 Lacs

gurugram

Work from Office

Role & responsibilities War on Failure DQM & Auto heal DQM & Auto Heal Implementation to ensure System Sync - (All parameters included in DQM project) Exception Identification, Closure within TAT & Eliminating Defects Complete Management of Master order configuration across applications Airtel work, humming Bird, LDAP etc Digital Journey Breakages Failures Identification & close-looping - By testing journeys, Picking up from FGDs/mails Tracking issues and work with Product team to fix them structurally Order breakages New Product launch Configuration of the product, maintain & fulfill test requirements alongside manage provisioning order flow Process Simplification Creating & re-engineering the existing Connected Homes Journeys Connected Homes category journey creation & alignment for the New Product launch Improve self-serve on IVR / APP / Chat Bot / Whatsapp : Identifying problem statement & fix across categories

Posted Date not available

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Lead - Provisioning Airtel