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0 years

0 Lacs

Chennai

On-site

Join our team focused on Google Cloud Data Messaging Services, leveraging technologies like Pub/Sub and Kafka to build scalable, decoupled, and resilient cloud-native applications. This position involves close collaboration with development teams, as well as product vendors, to implement and support the suite of Data Messaging Services offered within GCP and Confluent Kafka. GCP Data Messaging Services provide powerful capabilities for handling streaming data and asynchronous communication. Key benefits include: Enabling real-time data processing and event-driven architectures Decoupling applications for improved resilience and scalability Leveraging managed services like Cloud Pub/Sub and integrating with Kafka environments (Apache Kafka, Confluent Cloud) Providing highly scalable and available infrastructure for data streams Enhancing automation for messaging setup and management Supporting Infrastructure as Code practices for messaging components The Data Messaging Services Specialist plays a crucial role as the corporation migrates and onboards applications that rely on robust data streaming and asynchronous communication onto GCP Pub/Sub and Confluent Kafka. This position requires staying abreast of the continual evolution of cloud data technologies and understanding how GCP messaging services like Pub/Sub, alongside Kafka, integrate with other native services like Cloud Run, Dataflow, etc., within the new Ford Standard app hosting environment to meet customer needs. This is an exciting opportunity to work on highly visible data streaming technologies that are becoming industry standards for real-time data processing. Highly motivated individual with strong technical skills and an understanding of emerging data streaming technologies (including Google Pub/Sub, Kafka, Tekton, and Terraform). Experience with Apache Kafka or Confluent Cloud Kafka, including concepts like brokers, topics, partitions, producers, consumers, and consumer groups. Working experience in CI/CD pipelines, including building continuous integration and deployment pipelines using Tekton or similar technologies for applications interacting with Pub/Sub or Kafka. Understanding of GitOps and other DevOps processes and principles as applied to managing messaging infrastructure and application deployments. Understanding of Google Identity and Access Management (IAM) concepts and various authentication/authorization options for securing access to Pub/Sub and Kafka. Knowledge of any programming language (e.g., Java, Python, Go) commonly used for developing messaging producers/consumers. Experience with public cloud platforms (preferably GCP), with a focus on data messaging services. Understanding of agile methodologies and concepts, or experience working in an agile environment. Develop a solid understanding of Google Cloud Pub/Sub and Kafka (Apache Kafka and/or Confluent Cloud). Gain experience in using Git/GitHub and CI/CD pipelines for deploying messaging-related cluster and infrastructure. Collaborate with Business IT and business owners to prioritize improvement efforts related to data messaging patterns and infrastructure. Work with team members to establish best practices for designing, implementing, and operating scalable and reliable data messaging solutions. Identify opportunities for adopting new data streaming technologies and patterns to solve existing needs and anticipate future challenges. Create and maintain Terraform modules and documentation for provisioning and managing Pub/Sub topics/subscriptions, Kafka clusters, and related networking configurations, often with a paired partner. Develop automated processes to simplify the experience for application teams adopting Pub/Sub and Kafka client libraries and deployment patterns. Improve continuous integration tooling by automating manual processes within the delivery pipeline for messaging applications and enhancing quality gates based on past learnings.

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0 years

0 Lacs

India

On-site

T Nagar, Chennai, Tamil Nadu, India Department FINANCE - EXPORT & IMPORT Job posted on Jul 24, 2025 Employee Type Probationer Experience range (Years) 0 - 0 Revenue projections at project level, customer & vertical level Weekly operating metrics Preparing cost estimate for Fixed Price Projects Management Information system (MIS): Generation of periodic global MIS of covering financial parameters, analysis and discussion with vertical heads on deviations and resolutions thereof Financial Analysis of all group companies : Conducting trend analysis, ratio analysis to tune decision making Preparing reports on performance of the company, scrutinizing the processes/ procedural break downs Tax compliance: liaisoning with tax consultant for resolution of tax matter and compliances Statutory, Tax and Internal Audits : Planning & management to ensure completion of audits within the time frame Implementing steps for process improvement on the basis of audit recommendations Statutory support to operations team : Providing advice on tax planning, both domestic and international Job profit analysis: Monitoring of job level profitability, discussion with branch head on deviations and devising mutually agreed actions for managing the require cash flow Monitoring day to day accounting like bill processing, accounting entries, attaining various intra departmental meeting, adherence of internal SOPs Monitoring day to day bank and cash transaction, fund management and preparing the BRS Month end closing and provisioning: Reviewing the indirect tax structure of purchase order, making best suitable alternative, as per applicable tax laws

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0 years

0 Lacs

Chennai

On-site

Cloud Engineer will be a part of the Engineering team and will require a strong knowledge of application monitoring, infrastructure monitoring, automation, maintenance, and Service Reliability Improvements. Specifically, we are searching for someone who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction. Proven work experience in designing, deploying and operating mid to large scale public cloud environments. Proven work experience in provisioning Infrastructure as Code (IaC) using Terraform Enterprise or community edition. Proven work experience in writing custom terraform providers/plug-ins with Sentinel Policy as Code Proven work experience in containerisation via Docker Good to have strong working experience in Virtualisation via Kubernetes (image building, k8s schedule) Experience in package, config and deployment management via Helm, Kustomize, ArgoCD. Strong knowledge in Github, DevOps (Tekton / GCP Cloud Build is an advantage) Should be proficient in scripting and coding, that include traditional languages like Java, Python, GoLang, JS and Node.js. Proven working experience in Messaging Middleware - Apache Kafka, RabbitMQ, Apache ActiveMQ Proven working experience in API gateway, Apigee is an advantage. Proven working experience in API development, REST. Proven working experience in Sec and IAM, SSL/TLS, OAuth and JWT. Extensive knowledge and hands-on experience in Grafana and Prometheus micro libraries. Experience in self hosted private / public cloud setup. Exposure to Cloud Monitoring and logging. Experience with distributed storage technologies like NFS, HDFS, Ceph, S3 as well as dynamic resource management frameworks (Mesos, Kubernetes, Yarn) Experience with automation tools should be a priority Professional Certification is an advantage Public Cloud >> GCP is a good to have. Preferred Qualifications Previous success in Cloud Engineering, DevSecOps. Must have 5+ experience DevSecOPs Must have minimum 3+ experience in cloud Engineering Design, automate and manage a highly available and scalable cloud deployment that allows development teams to deploy and run their services. Collaborating with engineering and Architects teams to evaluate and identify optimal cloud solutions, also leveraging scalability, high-performance and security. Modernise existing on-prem solution and improving existing systems. Extensively automated deployments and managed applications in GCP. Developing and maintaining cloud solutions in accordance with best practices. Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security. Collaborate with Engineering teams to identify optimization strategies, help develop self-healing capabilities Designing and architecting middleware solutions that align with the overall system architecture and meet business requirements. This involves selecting the appropriate middleware technologies and patterns for seamless integration. Writing code and configuring middleware components to enable communication and data flow between various systems. This includes developing APIs, message queues, and other middleware services. Integrating different applications and services using middleware technologies, ensuring they can communicate effectively and exchange data in a standardized manner. Identifying and resolving issues related to middleware, such as communication failures, performance bottlenecks, or data inconsistencies. Experience in developing a strong observability capabilities Identifying, analysing, and resolving infrastructure vulnerabilities and application deployment issues. Regularly reviewing existing systems and making recommendations for improvements.

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3.0 years

3 - 6 Lacs

Chennai

On-site

At Xerago, our DevOps Engineer plays a crucial leadership role in ensuring our infrastructure, applications, and development processes operate at the highest standards. You will be a key driver in enhancing our DevOps strategy, focusing on automation, on-premises infrastructure management , and secure, scalable deployments . As a senior member, you'll mentor junior engineers, collaborate across departments, and steer strategic DevOps initiatives aligned with business goals. Responsibilities: Lead the design, implementation, and optimization of scalable DevOps processes with a strong emphasis on on-premises infrastructure and hybrid cloud environments. Drive automation across build, test, and deployment pipelines (CI/CD), ensuring high availability, reliability, and performance of infrastructure. Identify, evaluate, and integrate modern tools, platforms, and best practices in line with current DevOps trends. Collaborate with development and QA teams to streamline software delivery and promote infrastructure as code (IaC) principles. Enforce security best practices , ensuring systems are protected from cybersecurity threats and vulnerabilities. Own configuration management, monitoring, logging, and alerting systems for performance and issue resolution. Provide technical leadership and mentorship to DevOps and engineering teams; set coding standards and conduct reviews. Manage production releases, incident response, root cause analysis, and post-mortems. Evaluate and implement observability solutions to ensure end-to-end visibility of infrastructure and applications. Technical Expertise: Strong hands-on experience managing on-premises infrastructure (Linux/Windows servers, networking, storage, firewalls). Deep understanding of Agile methodologies and DevSecOps practices. Proven expertise in CI/CD tools like Jenkins, GitLab CI, Bamboo, or CircleCI. Solid experience with version control systems (Git), build tools (Maven, Gradle), and artifact repositories (Nexus, Artifactory). Experience with configuration management tools such as Ansible, Chef, or Puppet. Experience with infrastructure provisioning tools like Terraform or CloudFormation. Familiarity with containerization and orchestration tools (Docker, Kubernetes) in hybrid or on-premises setups. Advanced scripting skills in Bash, Python, or PowerShell. Competent in SQL , shell scripting, and working with relational and non-relational databases. Proficient with automated testing tools , test strategy, and quality assurance in DevOps contexts. Familiarity with monitoring tools (Prometheus, Grafana, ELK, Datadog, etc.) and log aggregation . Soft Skills: Strong problem-solving ability with a strategic mindset. Excellent communication and interpersonal skills; able to collaborate across teams and present ideas clearly. Proven leadership in mentoring, coaching, and team building. Ability to manage multiple priorities in a fast-paced environment. Job Type: Full-time Experience: Kubernetes: 3 years (Required) CI/CD: 3 years (Required) Work Location: In person Speak with the employer +91 8056953991

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8.0 years

3 - 8 Lacs

Hosūr

On-site

Job Requirements Position Planning & Inventory Management (Watches Manufacturing) Job Location Hosur Department / Function Central Planning Level L6 / L7 - Manager Reporting to Lead / Head – Central Planning Scope of the role Demand Projection & Capacity Planning, Make or Buy, Inventory Planning, Analysis and Control for ISCM (Watches Manufacturing) Roles & Responsibilities Production Planning: Ø Demand Projection plant wise and capacity planning based on the demand in pipe and trend o Short term – 4 months window production requirement and possible confirmation – S&OP engagement o Annual: AOP plans and capacity planning projections o Longterm: Preparing/ working on manufacturing strategies Ø Make or Buy proposals for First level component level including Plating Inventory Management: Ø Inventory Planning in collaboration with plant level planners and reporting @ ISCM level. Exceptional analysis and corrective actions. Ø Provisioning Analysis, Trend, prediction, and Liquidation drive Ø Write off Proposal and removal from Transaction System Ø Design and Implement Inventory Dashboard for real-time understanding of inventory levels across the complex ecosystem Ø Understanding depreciation principles, perform Ageing Analysis and Reports Ø Documentation of Standard Operating Procedure for maintenance of inventory of all types and annual review and updating the records Anchor: Ø Preparation & Anchoring MIP, S&OP, AOP meetings Who are we looking for? · BE / B Tech in Mechanical / Production or equivalent preferably with MBA or equivalent (Operations / Supply Chain / General Management) Experience in Manufacturing Industry: 8 years Deeper knowledge in Supply Chain and Costing Process Strong analytical skill with tools like Excel Good exposure of ERP (esp. SAP) systems Passion for emerging trends in Information Technology Effective Communication Skills Interpersonal Skills and Influencing multiple diverse stakeholders

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2.0 years

5 - 7 Lacs

Chennai

On-site

Job Description Summary of the Job Role The successful candidate will be a member of the Level 2 IT Support (System Admin & Network Support) . The role will comprise of supporting a multitude of infrastructure services within the Virtusa Enterprise IT organization. Experience and Skills Candidates with some of the following skills and experience may apply: 2+ years of experience in installing, configuring, and troubleshooting server operating systems such as Microsoft Windows Server and Linux 2+ years of hands-on experience in managing Microsoft AD DS, DNS and DHCP 2+ years of experience in provisioning and maintaining cloud IaaS environments (AWS or Azure) 2+ years of experience in GWS(Google Work Space), Manage Engine, OKTA, Sec-Ops is good to have 2+ years of experience in handle Network related issues. Experience in messaging and collaboration infrastructure such as Microsoft Exchange, Office 365, Lync and Skype for Business Experience in operating Mobile Device Management (MDM) platforms such as Microsoft Intune or Experience in operating server virtualization platforms such as VMware and Hyper-V Exposure to operating Microsoft SCCM Experience in working with ITSM tools such as ServiceNow or BMC Remedy Experience in task automation through PowerShell or Linux Shell Scripts Exposure to DevOps practices and tools Exposure to enterprise anti-virus platforms Ability to write technical documentation. Qualifications and Certifications: Mandatory: Bachelor’s Degree in IT or Computer Science Google Certification (GWS) Good To Have : MCSE/MCSA: Server Infrastructure CCNA,CCNP Linux Certifications (RHCSA, LPIC1 etc. Cloud Certification (AWS, Azure, GCP etc.) ITIL – Foundation Soft Skills: Excellent troubleshooting and problem-solving skills Strong communication and team working skills. Ability to work independently or collaboratively. Shift Timings: Rotational Shifts. – As it’s 24/7 support. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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2.0 - 4.0 years

0 Lacs

Delhi, India

On-site

Bentley Systems Learning Systems Specialist Location: Anywhere in India (Office-Based or Hybrid) Position Summary We are currently seeking an experienced Learning Systems Specialist with global responsibilities. This role will be vital for managing and advancing Bentley’s Learning Platforms (Bentley Learn, YouTube, and other LMS platforms), coordinating with various Content Creators, and providing learning support to our users. This role will work under the guidance of the Director, Learning Technology, with Bentley’s wider Account Advancement and Product Advancement groups. Responsibilities Perform daily learning administration tasks, including training content management, scheduling training, permission management, system settings, enrollments, metrics, and evaluations. Manage User support and proactive communication. Create and run reports for users and colleagues alike. Upload course content to our learning platforms and test appropriately. Schedule all instructor led classes through Bentley Learn, including course creation and meeting link creation, dataset provisioning. Manage enrollment for sessions, and follow-up activities. (coordination with external administrators and providing updates to users) Manage organization of facilities for Users attending in-person training courses and Instructors running training courses, coordinating with local offices and vendors while doing so. Process invoices for paid classes, coordinating with FinOps and product teams while doing so. Create and manage coupons for enterprise class delivery. Capture relevant data in Bentley’s administrative systems (ServiceNow, SharePoint & Bentley Learn) Support users through email and ServiceNow cases regarding user learning and platform support. Address any post case review appropriately and prioritize user sentiment. Perform quality assurance checks on content & classes, test platform functionality, and communicate with all relevant stakeholders, prior to deployment. Monitor and troubleshoot issues affecting learners and drive timely resolutions and communications to internal and external stakeholders. Bring breakthrough and proactive ideas to accelerate, advocate for users and amplify value delivery for Bentley Users. Understand new product updates & tools and create documentation for existing or new processes. Ensure new features on the learning platform are tested and validated before release. Timely coordination & communication with internal and external stakeholders. Leverage user surveys for user success, product adoption, and retention. Ensure best practices are followed, with ongoing attention to positively impact: User Sentiment Bentley Product Usage OnDemand consumption Live attendance and engagement Foster a culture of “One Bentley” and collaborating with internal stakeholders in a manner that benefits our accounts. This is a full-time individual contributor role, which involves significant collaboration and coordination with peers, leadership, and other colleagues. Requires sitting or standing at will while performing work on a computer. Qualifications Bachelor’s degree in management, IT, or an equivalent experience. Desirable 2-4 Years of professional experience, preferably including learning systems management. Ability to work in a collaborative team environment in person and through virtual communication tools, developing excellent relationships both with internal stakeholders and users. Excellent English oral and written communication and presentation skills. Ability to handle Internal and External Communication with patience, friendliness, and clarity. A “user first” approach and passion to communicate with & help users. Emotional intelligence when talking with users and the ability to document in a methodical manner. Ability to work well with global colleagues to help address user issues. Exposure to answering queries via Service Requests and Communities forum posts. Strong motivation to build and grow user communities around the globe and for multiple Bentley applications A motivated self-starter with the ability to work independently and in a team. Ability to manage time effectively by prioritizing, and scheduling tasks to ensure they are completed within the expected timelines. Proficient in MS Office. Natural curiosity to explore and learn new tools. Ability to focus, troubleshoot for production issues in a high demanding and pressured environment, and support users. Exceptional multi-tasking skills, ability to quickly adapt to changing circumstances with close attention to detail. A continuous improvement mindset, you seek to proactively problem-solve and propose solutions using data to drive decisions. What We Offer A great Team and culture – please see our colleague video. An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. An attractive salary and benefits package. A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.  About Bentley Systems Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com Equal Opportunity Employer Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

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0.0 - 3.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Summary Position Summary IT Asset Management (Analyst) The focus of IT asset management is 3C ‐ Controls, Compliance and Customer service. If you are detail oriented, enjoy challenges in finding ways to simplify processes to bring efficiency without compromising on 3Cs, are ready to learn and apply your understanding to be better, thrive in operations and enjoy collaborating across functions to get the job done, you are the candidate we are looking for to be part of US India IT Asset Management team. Work you’ll do! As Analyst in IT Asset management your responsibilities include: Hands on experience of Asset Management tools and techniques, inventory, asset accountability & asset security Conducting physical counts of Inventory; reconciling with data storage system Timely data entry into tracking systems in coordination with all stakeholders At all times maintain adherence to IT security and asset management policies and procedures To be well versed with ServiceNow ticketing tool Basic knowledge inIT Asset procurement IT Asset tracking and disposal Managing stock to efficient utilization Timely data entry into tracking systems in coordination with all stakeholders Escalate in case of management inputs/intervention required Controls inventory levels by conducting physical counts; reconciling with data storage system The team The IT Asset Management team is part of internal Information Technology team in Deloitte. This team is responsible for provisioning of all the hardware and software requirements for Deloitte professionals which enables them to be productive and deliver their responsibilities. This team is spread across all seven office locations of US India, namely, Hyderabad, Mumbai, Bengaluru, Gurgaon, Pune, Kolkata and Chennai. This team is responsible of establishment, implementation, review and management of Asset tracking controls. Qualifications Required: BE/BTech IT or Mechanical or other engineering streams or MBA with Finance or Operations Management from Tier 2 or Tier 3 institutions; ITIL Foundation Certified 0-3 years' experience in areas of IT asset lifecycle management Additional Diploma in asset/inventory/supply chain managements How You’ll Grow AtDeloitte,we’veinvestedagreatdealtocreatearichenvironmentinwhichourprofessionalscangrow.Wewantallourpeopletodevelopintheirownway,playingtotheirownstrengthsastheyhonetheirleadershipskills.And,asapartofourefforts,weprovideourprofessionalswithavarietyoflearningandnetworkingopportunities—includingexposuretoleaders,sponsors,coaches,andchallengingassignments—tohelpacceleratetheircareersalongtheway.Notwopeoplelearninexactlythesameway.So,weprovidearangeofresourcesincludingliveclassrooms,team‐basedlearning,andeLearning.DU:TheLeadershipCenterinIndia,ourstate‐of‐the‐art,world‐classlearningCenterintheHyderabadofficesisanextensionoftheDeloitteUniversity(DU)inWestlake,Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Deloitte’s culture Ourpositive and supportive cultureencourages ourpeople to dotheir best work every day.We celebrate individuals by recognizingtheiruniqueness and offeringthem theflexibilitytomakedailychoicesthat canhelp them tobehealthy, centered,confident, and aware.Weoffer well‐beingprogramsandarecontinuously looking fornewwaystomaintainaculturethatisinclusive,invitesauthenticity,leverages ourdiversity, andwhere our people excel and lead healthy,happylives. Corporate citizenship Deloitte is ledby apurpose:tomake an impact that matters. This purpose defines whowe are and extends to relationshipswithourclients,ourpeopleandourcommunities.Webelieve thatbusiness has thepower to inspire andtransform.Wefocus oneducation,giving,skill‐basedvolunteerism, and leadership to help drive positive social impact in our communities. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 307458

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18.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

About HighRadius: Market leader in Order to Cash automation solutions, HighRadius is a Software Product Development Company with over 18 years in the global FinTech market. Headquartered at Houston, Tx, USA with offices across the USA, Europe, and India. Providing Order to Cash automation solutions to 30% of the Fortune 1000 Companies, and we are currently growing with a CAGR of 85%. Named to the Forbes 2024, 2023, 2022, 2021 and 2020 - Cloud 100 companies list and currently valued at 3.1 Billion US$, Highradius is definitive ranking of the top 100 private cloud companies in the world. Job Summary: We are looking for a highly skilled and adaptable Senior / Principal - Site Reliability Engineer to become a key member of our Cloud Engineering team. In this crucial role, you will be instrumental in designing and refining our cloud infrastructure with a strong focus on reliability, security, and scalability . As an SRE, you'll apply software engineering principles to solve operational challenges, ensuring the overall operational resilience and continuous stability of our systems. This position requires a blend of managing live production environments and contributing to engineering efforts such as automation and system improvements. Responsibilities Cloud Infrastructure Architecture and Management: Design, build, and maintain resilient cloud infrastructure solutions to support the development and deployment of scalable and reliable applications. This includes managing and optimizing cloud platforms for high availability, performance, and cost efficiency. Enhancing Service Reliability: Lead reliability best practices by establishing and managing monitoring and alerting systems to proactively detect and respond to anomalies and performance issues. Utilize SLI, SLO, and SLA concepts to measure and improve reliability. Identify and resolve potential bottlenecks and areas for enhancement. Driving Automation and Efficiency: Contribute to the automation, provisioning, and standardization of infrastructure resources and system configurations. Identify and implement automation for repetitive tasks to significantly reduce operational overhead. Develop Standard Operating Procedures (SOPs) and automate workflows using tools like Rundeck or Jenkins. Incident Response and Resolution: Participate in and help resolve major incidents, conduct thorough root cause analyses, and implement permanent solutions. Effectively manage incidents within the production environment using a systematic problem-solving approach. Collaboration and Innovation: Work closely with diverse stakeholders and cross-functional teams, including software engineers, to integrate cloud solutions, gather requirements, and execute Proof of Concepts (POCs). Foster strong collaboration and communication. Guide designs and processes with a focus on resilience and minimizing manual effort. Promote the adoption of common tooling and components, and implement software and tools to enhance resilience and automate operations. Be open to adopting new tools and approaches as needed. Requirements Experience: 4 to 13 Years Role: We have multiple roles – the final role will depend on the candidate’s experience and credentials Education: BE/B.Tech/MCA/M.Sc./MTech/M.S Technology Stack: Linux Administration, Shell / Python Scripting, AWS Cloud Services (EC2, S3), Cloud Operations, Linux (CentOS, Rocky Linux), Jenkins, ArgoCD, Kubernetes Management, Ansible, Terraform, OS Patching, Release Management, Incident Management Infrastructure Management: Proven proficiency in on-premises hosting and virtualization platforms (VMware, Hyper-V, or KVM). Solid understanding of storage internals (NAS, SAN, EFS, NFS) and protocols (FTP, SFTP, SMTP, NTP, DNS, DHCP). Experience with networking and firewall technologies. Strong hands-on experience with Linux internals and operating systems (RHEL, CentOS, Rocky Linux). Experience with Windows operating systems to support varied environments. Service Reliability Concepts: Good understanding of SLI, SLO, SLA and error budgeting Other Mandatory Requirements: 1) Excellent communication skills 2) 24/7 support with monthly rotation shifts

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8.0 - 12.0 years

6 - 6 Lacs

Noida

On-site

We are seeking an experienced and highly skilled Lead Packaging Engineer with deep expertise in application packaging, deployment, automation, and endpoint management. The ideal candidate must possess extensive hands-on experience with Intune, SCCM, Jamf Pro, Windows, MacOS, and automation scripting using PowerShell, AdminStudio, PSEditor, and other packaging tools. You will lead packaging initiatives, drive standardization, and support enterprise-wide deployment strategies. Key Responsibilities Application Packaging & Deployment: Lead end-to-end application packaging (MSI, App-V, IntuneWin, PKG formats) for Windows & MacOS. Manage application lifecycle including packaging, testing, deployment, and updates. Utilize AdminStudio, InstallShield, Orca, and PSEditor for packaging and troubleshooting. Expertise with Intune and Jamf Pro for modern device management. Deliver advanced Intune support (Windows and macOS), focusing on device compliance, application deployment, provisioning, and troubleshooting Support macOS devices via Jamf and Intune , ensuring alignment with organizational security standards Endpoint Management: Manage deployment processes using SCCM for Windows environments. Leverage Intune and JAMF Pro for cloud-based deployment and policy management. Lead migration from SCCM to Intune and JAMF aligned with cloud strategies. Automation & Scripting: Develop automation scripts using PowerShell for packaging and deployment. Maintain code repositories and documentation. Use PowerShell (expert level) along with Bash and Python for cross-platform automation and data collection Identify and resolve gaps in user onboarding/offboarding by building and maintaining automation and integrations Build and maintain internal knowledge base and operational documentation Collaboration & Leadership: Lead the packaging team and mentor junior engineers. Coordinate with security and global IT teams. Maintain technical documentation and SOPs. Required Skills & Experience Technical Expertise: 8-12 years of experience in application packaging and deployment. Strong knowledge of Intune, SCCM, and Jamf Pro. Expert-level experience with Windows and MacOS platforms. Advanced PowerShell scripting skills. Hands-on with AdminStudio, InstallShield, PSEditor, and Orca. Soft Skills: Strong analytical and troubleshooting abilities. Excellent communication and leadership skills. Proactive in learning and adopting new technologies. Preferred Qualifications Microsoft certifications (MD-102, SC-300). JAMF 200/300 certifications. Knowledge of Azure AD, Group Policies, and Zero Trust. Exposure to DevOps and CI/CD pipelines Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

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5.0 years

1 - 7 Lacs

Noida

Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a highly skilled and motivated Developer with expertise in Azure DevOps, Azure, Terraform, Java to join our dynamic team. As a Developer, you will be responsible for deploying, developing, and maintaining scalable and high-performance web applications. You will work closely with cross-functional teams to deliver innovative solutions that meet business requirements and provide excellent user experiences. If you are passionate about DevOps, technology, have a solid command of backend, and thrive in a collaborative environment, we would love to hear from you. Why Join Us? Work on exciting and challenging projects with a talented team Opportunity to grow your skills in a fast-paced, innovative environment Flexible work culture with opportunities for remote work Competitive salary and benefits package How to Apply: If you are ready to make an impact and take your career to the next level, please submit your resume and a brief cover letter detailing your experience and why you're a great fit for this role. We look forward to hearing from you! Primary Responsibilities: DevOps and Deployment (Priority Focus on Azure DevOps): Utilize Azure DevOps to create, manage, and optimize CI/CD pipelines for automated testing and deployment Leverage Terraform to define and provision infrastructure as code (IaC) for consistent, repeatable, and scalable cloud infrastructure deployment Implement best practices for cloud-based application deployment, monitoring, and scaling using Azure Backend Development: Design and implement RESTful APIs and microservices using Java/Python/Node.js Ensure secure and efficient data transactions between the server and client Integrate third-party APIs and services as needed Database Management: Work with relational and non-relational databases (e.g., MSSQL, PostgreSQL, MongoDB) Write efficient and optimized database queries Collaboration: Work closely with designers, product managers, and other developers to translate requirements into technical solutions Participate in code reviews, technical discussions, and team meetings Problem Solving: Debug and resolve technical issues across DevOps processes and the application stack Identify bottlenecks and performance issues, and recommend solutions Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor’s degree in Computer Science, Software Engineering, or a related field 5+ years of professional experience in DevOps and cloud-based application development with a focus on Azure, DevOps, Java Advanced experience with Azure DevOps, including pipeline optimization and advanced deployment strategies Hands-on experience with Terraform for infrastructure as code (IaC), enabling automated provisioning and management of cloud resources Experience with containerization tools like Docker and orchestration tools like Kubernetes Experience with version control systems (e.g., Git) Knowledge of database systems (relational and NoSQL) Familiarity with RESTful API design and integration Solid proficiency in Java (Spring Framework/Spring Boot) Proficiency in Azure cloud services and tools Proven solid expertise in Azure DevOps, including CI/CD pipeline creation, repository management, and deployment automation Proven solid analytical and problem-solving skills Proven excellent communication and collaboration abilities Proven ability to work in an Agile development environment Preferred Qualifications: Experience working with Large Language Models (LLMs) Hands-on experience with OpenAI's GPT or similar models Hands-on experience with React.js and modern frontend development practices Experience with testing frameworks like Jest, Mocha, or JUnit Knowledge of GraphQL APIs Understanding of WebSockets and real-time communication Familiarity with AI tools and frameworks Proficiency in HTML, CSS, JavaScript, and ES6+ Proficiency in Node.js and its frameworks (e.g., Express.js) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission .

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5.0 - 7.0 years

6 - 10 Lacs

Noida

On-site

Country/Region: IN Requisition ID: 27715 Work Model: Position Type: Salary Range: Location: INDIA - NOIDA- BIRLASOFT OFFICE Title: Technical Specialist-Testing Services Description: Area(s) of responsibility Job Description: TOSCA Automation Testing Location: Gurgaon Exp: 5 to 7 Yrs Notice Period: Immediate to 15 Days Test Specialist with 5-7 years total QE exp having the below mentioned skill set: 5-7 Years experience in Web application automation tester using TOSCA Expertise on TOSCA automation tool is must. Agile Experience is a must Good Reasoning and analytical skills Working Knowledge on Test Case and Defect Management Tools - JIRA, Quality Center or equivalent Good Communication skills Open to work in Shift : 12 PM to 8:30 PM Work as a team player Role Definition: I develop, support, deploy and/or test basic technology solutions of limited scale. I work with supervision and guidance and apply basic engineering skills, tools, practices, and techniques to all deliverables. I understand the software requirements and ensure its translated into good quality production - ready code basis provided design & instructions. I understand the defined scope and timelines and deliver quality deliverable within the estimated time. I attend and actively participate in the team ceremonies. TECHNICAL SKILLS Basic engineering, system administration / provisioning, quality engineering (QE) and support Ability to design low complexity automation scripts with zero error (e.g.- using existing automation tools, frameworks), written to be reused/executed and having low maintenance requirements, over time Understands basics of QE practices, and any 1 Sunlife approved automation tool like TOSCA Basic understanding and ability to utilize multiple software development methodologies e.g., AWS cloud testing

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15.0 years

3 - 4 Lacs

Noida

On-site

You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Responsibilities Requisition ID R-10363649 Date posted 07/23/2025 End Date 08/18/2025 City Noida State/Region Uttar Pradesh Country India Location Type Onsite Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title FTS Network Services - Telecom Advisor POSITION PURPOSE: Network Fulfillment is responsible to support Install, Disconnect, Redesign of ATMs and Circuits Including Ethernet, MPLS, AVPN, ISDN, VPN. RESPONSIBILITIES: 1) Co-Ordinate with Connectivity Vendors and order/disconnect/redesign PVCs, ePVCs, MPLS, VPN & Ethernet circuits. 2) Co-ordinate with hardware Vendor to Order & ship equipment for clients. 3) Create, update/edit, cases or tickets in the provisioning tracking tools (NARS, SharePoint, Service Now). 4) Customer Contact: Project touch-points include end-users (banks), vendors and other business units via calls and email. All contact activities must be added to the appropriate tracking tools. 5) Contact customer to complete, edit, update or verify Site Information Forms in a timely manner. Notify Network Service Coordinator (NSC) when task is complete. All contact activities must be added to the appropriate tracking tools. 6) Consistently update process related spreadsheets, CMDB, Service Now, Visio Diagrams etc for documentation & project updation. 7) Coordinate shared projects with other Fiserv Business Units. 8) Routinely track orders to ensure the vendor orders are meets customer’s deadlines. Periodically update NSC, client and installations group with status. Projects in jeopardy or escalation will be updated as determined by the NSC. 9) Attend Various project related calls to ensure tracking & timely completion of the projects 10) Work with associated FTS departments (Engineering /NOC/Perimeter Security/ Install desk/ CM/ Network hardware/Billing etc) to properly implement services. The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities. POSITION QUALIFICATIONS: Education: A Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology or equivalent education in a related discipline is required. SKILLS & KNOWLEDGE REQUIRED: 1) Experience of 15+ years of total . 2) Experience of ordering Circuits & hardware with vendors. 3) Should have in-depth knowledge of Network Provisioning terminologies. 4) Preferably should have worked with US connectivity vendors such as AT&T, Verizon, Lumen etc. 5) Excellent commendation skills, well spoken, ability to deal with clients and managers at various levels, work with engineers & vendors. 6) Understanding of Ethernet, SDWAN, CLOUD , MPLS, AVPN, VPN. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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3.0 years

0 Lacs

India

On-site

Apply only if you are: Willing to relocate to Indore and working from Office. You can attend an In-Office Interview. You have Experience with the Mandatory Skills mentioned in the JD below. JS TechAlliance Consulting Private limited is a global IT solutions company that provides full-cycle services in the areas of software development, web-based enterprise solutions, mobile application design, and portal development. We combine solid business domain experience, technical expertise, profound knowledge of industry trends, and a quality-driven delivery model to offer progressive end-to-end web solutions. Our goal is to provide specialized mobile software and web business solutions while providing business consulting to our clients. About the Role :- We are seeking a skilled Embedded Developer with solid experience in embedded systems and astrong command of C/C++ programming. The candidate will be working on the development of Zigbee/Z-Wave-based end devices, including switches, roller shutters, and various sensors. A deepunderstanding of Silicon Labs controllers and hands-on experience with Simplicity Studio isessential. Prior experience with Zigbee/Z-Wave device development is a significant advantage. Key Responsibilities 1.Design, develop, and maintain firmware for Zigbee/Z-Wave end devices (e.g., switches, roller shutters, sensors). 2.Develop and integrate drivers and low-level software for microcontrollers and peripherals. 3.Collaborate with hardware teams to bring up new platforms and perform board bring-up and debugging. 4.Work with the Zigbee/Z-Wave SDK and Simplicity Studio for device provisioning, configuration, and testing. 5.Implement and maintain communication protocols with a focus on Zigbee/Z-Wave. 6. Optimize software for performance, memory, and power consumption in embedded systems. 7.Conduct unit tests, debugging, and issue resolution for released firmware. QualificationsMust-Have: 1. 3+ years of experience in embedded systems development. 2. Proficient in C/C++ with solid understanding of embedded software design patterns. 3. Experience with Silicon Labs controllers and development in Simplicity Studio. 4. Hands-on experience in real-time embedded systems development and debugging. 5. Strong understanding of hardware-software interfaces, UART/I2C/SPI, GPIO, ADC,timers, etc. Nice to Have (Preferred): 1.Prior experience in Zigbee/Z-Wave protocol stack and device development. 2.Experience with Silicon Labs Zigbee/Z-Wave SDKs. 3.Familiarity with low-power design and battery-powered device optimization. 4.Exposure to wireless communication standards and protocols (BLE, Zigbee, Thread is a plus). Experience: 3 to 5 Years experience Job Location: Indore Joining: Immediate (prefer less than 15 days Notice Period) Share Resume :- hr@jstechalliance.com or can contact here - Direct : 0731-3122400 (Ask for Mrs. Anjali ) WhatsApp : 8224006397 Job Type: Full-time Ability to commute/relocate: Vijay Nagar, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you live in Indore? Can you attend an In-office Interview? Education: Bachelor's (Required) Experience: Zwave: 2 years (Required) Embedded software: 3 years (Required) Zigbee: 2 years (Required) Language: English (Required) Work Location: In person

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10.0 years

0 Lacs

Indore

On-site

Indore, Madhya Pradesh, India;Bangalore, Karnataka, India;Noida, Uttar Pradesh, India;Pune, Maharashtra, India;Hyderabad, Telangana, India;Gurgaon, Haryana, India Qualification : DevOps architect with Docker,Kubernetes expertise Seeking a highly skilled DevOps Architect with deep expertise in Linux, Kubernetes, Docker, and related technologies. The ideal candidate will design, implement, and manage scalable, secure, and automated infrastructure solutions, ensuring the seamless integration of development and operational processes. You will be a key player in the architecture and implementation of CI/CD pipelines, managing infrastructure, container orchestration, and system monitoring. Skills Required : devops, Kubernetes, Terraform, ci/cd Role : Key Responsibilities: Design and implement DevOps solutions that automate software delivery pipelines and infrastructure provisioning. Architect and maintain scalable Kubernetes clusters to manage containerized applications across multiple environments. Leverage Docker to build, deploy, and manage containerized applications in development, staging, and production environments. Optimize and secure Linux-based environments for application performance, reliability, and security. Collaborate with development teams to implement CI/CD pipelines using tools like Jenkins, GitLab CI, CircleCI, or similar. Monitor, troubleshoot, and improve system performance, security, and availability through effective monitoring and logging solutions (e.g., Prometheus, Grafana, ELK Stack). Automate configuration management and system provisioning tasks on-premise environments. Implement security best practices and compliance measures, including secrets management, network segmentation, and vulnerability scanning. Mentor and guide junior DevOps engineers and promote best practices in DevOps, automation, and cloud-native architecture. Stay up-to-date with industry trends and evolving DevOps tools and technologies to continuously improve systems and processes. Required Skills and Experience: 10+ years of experience in IT infrastructure, DevOps, or systems engineering. Strong experience with Linux systems administration (Red Hat, Ubuntu, CentOS). 3+ years of hands-on experience with Kubernetes in production environments, including managing and scaling clusters. Extensive knowledge of Docker for building, deploying, and managing containers. Proficiency with CI/CD tools such as Jenkins, GitLab CI, Bamboo, or similar. Familiarity with monitoring and logging solutions (Prometheus, Grafana, ELK Stack, etc.). Strong understanding of networking, security best practices, and cloud-based security solutions. Hands-on experience with scripting and automation tools like Bash, Python Excellent troubleshooting, problem-solving, and analytical skills. Experience with Git or other version control systems. Good to have Skills: Experience with service mesh technologies (e.g., Istio, Linkerd) and API gateways. Familiarity with container security tools such as Aqua Security, Twistlock, or similar. Familiarity with Kafka, RabbitMQ, SOLR Experience : 10 to 15 years Job Reference Number : 13192

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10.0 years

0 Lacs

Trivandrum, Kerala, India

Remote

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Ping Federate - MFA – Senior - L3 Role: Technology Lead Job Title: L3 Career Level: Senior Job Summary The Security Analyst/ Security Senior Analyst role will be primarily responsible for the daily operations of monitoring and review of the Access Management application and underlying infrastructure. This role will be responsible for working with end users, vendors, security leads as well as the other support teams to ensure successful operations of the infrastructure. Key Responsibilities Incident/Service Request intake and assignment to other teams if required. Incident analysis Incident triaging Change Impact analysis. Respond, troubleshoot and implement resolutions for common issues. Respond to system outages. Maintain Incident remediation and prevention documentation. Interact with technical personnel and other teams as required. Initiate escalation procedure to resolve incidents. Produce service level reports. Monitor directory infrastructure for potential issues. Monitor backup. Coordinate or participate in individual or team projects. Write technical articles for internal knowledge base. Provide performance metrics as necessary. Adhere to stated SLA’s and ensuring high standards for quality regarding project documentation/activities. Deploy changes as per the instructions. Application validation after changes Qualifications Education Bachelor or college degree in related field or equivalent work experience Work Experience 5-10-year experience Skills Expertise: Basic problem diagnosis, troubleshoot and remediation. Must have at least 5 years of relevant experience working on Ping Federate. Have experience in installation, implementation, configuration, deployment & troubleshooting on SSO product -Ping Federate, PingOne, Ping Access and MFA products – PingID, RSA, Azure MFA etc. Knowledge of federation protocols – SAML, Oauth & OpenID. Should have at least 5 years of experience on Access Management product (any product Cloud/On-Premises products such as Ping Federate - SSO, MFA Products – PingID, Azure MFA, RSA etc) Ability to work on a variety of common technical aspects on Access Management Solution like Version/Patch upgrades, IDP configuration Authentication Policies – Policies, Selectors, Policy Selectors& Sessions; Identity Profiles; Protocol Endpoints; Oauth Server – Scope Management, Client Registration Policies; Grant Mapping – IDP Adapter Mapping, Authentication Policy Contract Mapping, Resource Owner Credentials Mapping; Token Mapping - Access Token Management, Access Token Mapping, OpenID Connect Policy Management and application onboarding. Experience in managing Certificate & Key Management. Experience on design and development of monitoring scripts, and OGNL expression Hands on experience on monitoring tools like Splunk, HP SiteScope, Uptime Robot etc. Experience in pre-activity and post-activity validation. Good verbal & written communication, technical document writing Awareness of global security standards such as PCI, SOX, HIPAA Good knowledge of Operating System Internals on Windows/Linux/Unix Understands concepts of Authentication, Authorization, Provisioning, Identity and Access Management. Good knowledge of basic security concepts. Experience of using monitoring tools. Knowledge of Service Management / ITIL. Prior experience working in remote teams on global scale. Certification : ITIL or equivalent (Good to have) CIAM/Azure/AWS (Good to have) Work Requirements: Willingness to travel as required. Willingness to be on call support. Willingness to work in shifts. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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50.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Your Team Responsibilities The Sustainability & Climate Engineering team is responsible for building and maintaining MSCI’s issuer-facing platform. This platform is strategically critical, serving as the interface between MSCI’s core data products and external issuers—supporting key datasets, with further expansions planned. The team ensures high availability, compliance with regulatory obligations and a seamless user experience through robust backend services and scalable architecture. Your Key Responsibilities Design, develop, and maintain scalable backend services using Java (Reactive programming) as part of the Data Provisioning application. Build and enhance event-driven flows using Azure Service Bus, and manage data workflows with Azure Cosmos DB. Collaborate closely with Product, QA, DevOps, and Frontend teams to implement new features, improve existing functionality, and ensure high system performance and reliability. Participate in system design discussions, code reviews, and continuous improvement efforts. Support regulatory and compliance features by ensuring traceability, data correctness, and issuer communication mechanisms. Ensure smooth deployment and monitoring of services on Azure App Services in collaboration with cloud infrastructure teams. Your Skills And Experience That Will Help You Excel Strong experience with Java, particularly with Spring Boot and Reactive Java (e.g., Project Reactor, WebFlux) or similar reactive programming frameworks. Hands-on experience with Azure cloud services, especially Cosmos DB , Azure Service Bus, and deployment via Azure App Services. Experience in building and maintaining microservices architectures and asynchronous processing flows. Familiarity with Delta Tables, Spark, or Databricks is a plus. Strong problem-solving skills and ability to work in a collaborative, agile environment. Excellent communication skills and ability to partner effectively with cross-functional stakeholders. About MSCI What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description Job Title: DevOps Engineer Experience: 5+ Years Automate system configurations and application deployments using Ansible playbooks . Provision and manage cloud infrastructure using Terraform , following infrastructure-as-code principles. Deploy, configure, and maintain Kubernetes clusters (on-prem or cloud-managed) to support scalable, containerized applications. Manage Kubernetes clusters using Rancher , including provisioning, upgrades, monitoring, and user access control. Collaborate with development, operations, and security teams to ensure efficient DevOps workflows. Monitor and troubleshoot system performance, deployments, and infrastructure issues. Skills Required RoleSenior DevOps Industry TypeIT/ Computers - Software Functional Area Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills ANSIBLE DOCKER KUBERNETES CLUSTER RANCHER TERAFORM Other Information Job CodeGO/JC/548/2025 Recruiter NameChristopher

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0.0 - 2.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Bentley Systems Associate Learning Systems Specialist Location: Pune (Office-Based or Hybrid) Position Summary We are currently seeking an Associate Learning Systems Specialist with global responsibilities. The role will be vital for managing and advancing Bentley’s Learning Platforms (Bentley Learn, YouTube, …) and coordinating with various Content Creators. This role will work under the guidance of the Director, Learning Technology, with Bentley’s wider Account Advancement and Product Advancement groups. Responsibilities Perform daily learning administration tasks, including training content management, system settings, enrollments, metrics, and evaluations. Create and run reports and manage user permissions. Own User support and timely communication. Upload course content to our learning platforms and test appropriately. Schedule all instructor led classes through Bentley Learn, including course creation and meeting link creation, dataset provisioning. Manage enrollment for sessions, and follow-up activities. Perform quality assurance checks on content and tests content functionality and communication with our learning platforms, prior to deployment. Monitor and troubleshoot issues affecting learners and drive timely resolutions and communications to internal and external stakeholders. Bring breakthrough and proactive ideas to accelerate and amplify value delivery for Bentley Users Research about new tools, evaluate viability and create documentation for possible integration. Manage project progress, ensure new features on learning platform are tested and validated before release. Timely coordination & communication with internal and external stakeholders. Leverage user surveys for user success, product adoption, and retention Ensure best practices are followed, with ongoing attention to positively impact: User Sentiment Bentley Product Usage OnDemand consumption Manage Live attendance and engagement Foster a culture of “One Bentley” and collaborating with internal stakeholders in a manner that benefits our accounts. This is a full-time individual contributor role, which involves significant collaboration and coordination with peers, leadership, and other colleagues. Requires sitting or standing at will while performing work on a computer. Qualifications Bachelor’s degree in management, IT, or an equivalent experience. Desirable 0-2 Years of professional experience, preferably including learning systems management. Ability to focus, troubleshoot production issues in a high demanding and pressured environment and support users. Ability to work in a collaborative team environment in person and through virtual communication tools. Excellent English oral, written communication and presentation skills. Exceptional time management, prioritization, and multi-tasking skills; ability to quickly adapt to changing circumstances with close attention to detail Strong motivation to build and grow user communities around the globe and for multiple Bentley applications Natural curiosity to explore and learn new tools. A continuous improvement mindset, you seek to proactively problem-solve and propose solutions using data to drive decisions. Proficiency in MS Office What We Offer A great Team and culture – please see our colleague video. An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. An attractive salary and benefits package. A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.  About Bentley Systems Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com Equal Opportunity Employer Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

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2.0 - 4.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Bentley Systems Learning Systems Specialist Location: Anywhere in India (Office-Based or Hybrid) Position Summary We are currently seeking an experienced Learning Systems Specialist with global responsibilities. This role will be vital for managing and advancing Bentley’s Learning Platforms (Bentley Learn, YouTube, and other LMS platforms), coordinating with various Content Creators, and providing learning support to our users. This role will work under the guidance of the Director, Learning Technology, with Bentley’s wider Account Advancement and Product Advancement groups. Responsibilities Perform daily learning administration tasks, including training content management, scheduling training, permission management, system settings, enrollments, metrics, and evaluations. Manage User support and proactive communication. Create and run reports for users and colleagues alike. Upload course content to our learning platforms and test appropriately. Schedule all instructor led classes through Bentley Learn, including course creation and meeting link creation, dataset provisioning. Manage enrollment for sessions, and follow-up activities. (coordination with external administrators and providing updates to users) Manage organization of facilities for Users attending in-person training courses and Instructors running training courses, coordinating with local offices and vendors while doing so. Process invoices for paid classes, coordinating with FinOps and product teams while doing so. Create and manage coupons for enterprise class delivery. Capture relevant data in Bentley’s administrative systems (ServiceNow, SharePoint & Bentley Learn) Support users through email and ServiceNow cases regarding user learning and platform support. Address any post case review appropriately and prioritize user sentiment. Perform quality assurance checks on content & classes, test platform functionality, and communicate with all relevant stakeholders, prior to deployment. Monitor and troubleshoot issues affecting learners and drive timely resolutions and communications to internal and external stakeholders. Bring breakthrough and proactive ideas to accelerate, advocate for users and amplify value delivery for Bentley Users. Understand new product updates & tools and create documentation for existing or new processes. Ensure new features on the learning platform are tested and validated before release. Timely coordination & communication with internal and external stakeholders. Leverage user surveys for user success, product adoption, and retention. Ensure best practices are followed, with ongoing attention to positively impact: User Sentiment Bentley Product Usage OnDemand consumption Live attendance and engagement Foster a culture of “One Bentley” and collaborating with internal stakeholders in a manner that benefits our accounts. This is a full-time individual contributor role, which involves significant collaboration and coordination with peers, leadership, and other colleagues. Requires sitting or standing at will while performing work on a computer. Qualifications Bachelor’s degree in management, IT, or an equivalent experience. Desirable 2-4 Years of professional experience, preferably including learning systems management. Ability to work in a collaborative team environment in person and through virtual communication tools, developing excellent relationships both with internal stakeholders and users. Excellent English oral and written communication and presentation skills. Ability to handle Internal and External Communication with patience, friendliness, and clarity. A “user first” approach and passion to communicate with & help users. Emotional intelligence when talking with users and the ability to document in a methodical manner. Ability to work well with global colleagues to help address user issues. Exposure to answering queries via Service Requests and Communities forum posts. Strong motivation to build and grow user communities around the globe and for multiple Bentley applications A motivated self-starter with the ability to work independently and in a team. Ability to manage time effectively by prioritizing, and scheduling tasks to ensure they are completed within the expected timelines. Proficient in MS Office. Natural curiosity to explore and learn new tools. Ability to focus, troubleshoot for production issues in a high demanding and pressured environment, and support users. Exceptional multi-tasking skills, ability to quickly adapt to changing circumstances with close attention to detail. A continuous improvement mindset, you seek to proactively problem-solve and propose solutions using data to drive decisions. What We Offer A great Team and culture – please see our colleague video. An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. An attractive salary and benefits package. A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.  About Bentley Systems Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com Equal Opportunity Employer Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

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8.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. YOUR IMPACT: An OpenText Content Server Lead Cloud Application Consultant is responsible for the technical delivery of the CS (Content Server) Platform based solutions. This role has a heavy deployment and administration emphasis, combined with the consultation skills required to promote the impression of quality and excellence actively fostered within the Customer Success Organization. WHAT THE ROLE OFFERS: Participate and contribute to Project execution phases. Participate in the day-to-day administration of the systems, including Incident & Problem Management Participate in planning and execution of new implementations, upgrades, and patching activities (Cloud or OnPrem via Upgrade factory/Center) Participate in the advanced configuration of CS software components, in line with project and customer time scales. To co-ordinate project delivery through multiple teams that may include 3rd party suppliers, partners and client resources. Actively contribute to automating provisioning, patching and upgrade activities where possible to achieve operational efficiencies. Actively seek new opportunities by working with the customer and the change control provisions provided by the contract, to extend the scope of profitable business. Actively use and contribute to the project management standards and quality checks used within OpenText Cloud Services. Understand requirements, conduct detailed design, determine level of effort, plan work breakdown structures and implementation approach. Prepare, maintain, and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep project managers informed of activities and alert to any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements. Manage expectations and responsibilities for all clients and internal stakeholders. Utilize exceptional written and verbal communication skills while supporting customers via web, telephone, or email, while demonstrating a high level of customer focus and empathy. Respond to and solve customer technical requests, show an understanding of the customer's managed hosted environment and applications within the Open Text cloud enabling resolution of complex technical issues. Document or implement proposed solutions. Respond to and troubleshoot alerts from monitoring of applications, servers, and devices sufficient to meet service level agreements. Collaborating on cross-team and cross-product technical issues with a variety of resources including Product support, IT, and Professional Services. WHAT YOU NEED TO SUCCEED: BE/B. Tech. or equivalent technical qualification Minimum of 8 years of relevant experience Knowledge on Windows, UNIX, and Application administration skills in a TCP/IP network environment. Experience working with relational DBMS (PostgreSQL/Postgres, Oracle, MS SQL Server, mySQL) Programming/scripting is helpful, (ie. SQL, .sh/.bat, Java, JavaScript,Powershell) Familiarity with configuration and management of web/application servers (IIS, Apache, Tomcat, JBoss, etc.). Good understanding of object-oriented programming, Web Services, LDAP configuration, and RDBMS concept. Strong desire to provide exceptional customer support efficiently with a high focus on first call resolution Strong attention to detail and the ability to grasp concepts quickly and have a thirst for knowledge. Strong interpersonal and people management skills Ability to use own initiative to resolve problems and to obtain relevant information needed to perform a given task. Good communication skills

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5.0 - 10.0 years

4 - 8 Lacs

Bengaluru

Work from Office

We are looking for a Senior Devops Engineer to join our R&A Devops team in Banglore, India. This is an amazing opportunity to work on Devops , Data Science and emerging new AI related technologies. The team consists of 6 people and is reporting to the Senior Manager. We have a great skill set in CI/CD, Jenkins, Terraform, Docker/Container, AWS and we would love to speak with you if you have skills in provisioning/managing AWS resources with CI/CD experience using Devops best practices. About You experience, education, skills, and accomplishments Bachelor's degree in computer science or similar 5+ Year of professional experience in software automation and system administration 3+ Year of experience in provisioning resources in AWS or any cloud provider using Terraform. Strong experience with CI/CD tools such as Jenkins or Github Actions or GitLab CI/CD or CircleCI. Proficiency in scripting languages such as Python, Shell, PowerShell Hands-on experience with Docker, including building Docker files and images, establishing Docker image repositories, and creating, managing, and orchestrating a ECS/EKS based infrastructure in cloud Solid understanding of security best practices and how to implement them in a DevOps context. It would be great if you also had . . . Overall Github and knowledge of Github Actions Knowledge of Groovy Scripting & EKS Some background on how software development process works (Agile/Waterfall) Experience in Data Ops will be added advantage Familiarity with Databricks or similar Data Lake tools What will you be doing in this role? Work closely with Development team/Squad Represent devops in development team scrum meetings Fix issue raised by development team related to IAC or deployment Provide solutions for any new feature/service automation requirement Develop and maintain CI/CD pipelines for application/services deployment and testing Collaborate with data engineers to build automation based on project requirements Write and review Infrastructure as Code (IAC) provisioning code using Terraform Ensure security best practices are followed early in the development phase Troubleshoot issues related to infrastructure, deployment, and performance Always motivate to learn and share with the team Product you will be developing: You will be working on creating new services automation for Data Science and R&A (Research and Analytics) based applications. Products include WoS (Web of Science), Incites, JCR etc. Applications are build using different technologies like Java, Springboot, Angular, DB, ElasticSearch.

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10.0 years

0 Lacs

Delhi, India

On-site

Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. Role: Exchange/O365 Administrator Location: Noida (Hybrid) The role Administer and manage Exchange Online services including mail flow, mailbox policies, hybrid configurations, and compliance features. Perform mailbox provisioning, distribution group management, and user support across Exchange Online. Monitor service health, performance, and availability using Microsoft Admin Center and PowerShell. Maintain and optimize mail routing, transport rules, connectors, and spam filtering (EOP & Microsoft Defender for Office 365). Implement and enforce security measures such as DKIM, DMARC, SPF, and encryption protocols. Support and maintain Exchange Hybrid configurations with on-premises Exchange (if applicable). Perform data retention configuration, archiving, legal holds, and compliance reporting in coordination with the compliance team. Troubleshoot mail delivery issues, mailbox performance, and access problems across devices. Collaborate with security and compliance teams to ensure adherence to policies and regulatory requirements. Provide documentation, reporting, and end-user guidance as needed. What You’ll Bring Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 6–10 years of experience managing Exchange Online or Exchange Hybrid environments. Strong experience with Microsoft 365 Admin Center and Exchange Online Admin Center. Proficiency in PowerShell scripting for mailbox administration, reporting, and automation. Familiarity with Microsoft Defender for Office 365, EOP, MFA, Conditional Access, and Azure AD. Experience in managing compliance features like retention policies, eDiscovery, and auditing. Knowledge of email routing protocols (SMTP, DNS, TLS), and security configurations (SPF, DKIM, DMARC). Strong problem-solving and troubleshooting skills with a focus on end-user satisfaction. Preferred Certifications (nice To Have) Microsoft Certified: Messaging Administrator Associate Microsoft Certified: Microsoft 365 Fundamentals (MS-900) Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) About Us We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

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1.0 - 4.0 years

0 Lacs

Kolkata, West Bengal, India

Remote

Title: Managed Service Manager Experience: 1 to 4 Years Work Mode: Onsite/ Work From Office Working Days: Monday to Friday Week Off: Saturday & Sunday Location: Kolkata Note: Candidates outside Kolkata are kindly requested not to apply , as this is an onsite position based in Kolkata . About the Role: We are seeking an experienced Managed Services Manager to lead and develop our MSP division from the ground up. This role requires hands-on expertise across Microsoft 365 licensing, remote monitoring, security, and client communications. You’ll be responsible for setting up services, managing support systems, and delivering exceptional client outcomes. Key Responsibilities- Set up MSP operations from scratch including : Microsoft 365 tenant provisioning, licensing, and migrations . Service Level Agreements (SLAs) and contract creation. Security standards and client compliance frameworks. Manage client environments and IT systems: Remote monitoring and automation using tools like NinjaOne. Ticketing and client management via HaloPSA (preferred). Optional: knowledge in pax8. Support delivery: Provide remote and phone-based IT support. Oversee system performance, patching, and backups. Vendor and third-party service management. Reporting & strategy: Create clear performance reports. Consult clients on IT improvements, risk, and cost optimization. Coordinate cloud services, cybersecurity, and infrastructure needs. Skills & Experience: Proven experience managing MSP operations or IT support teams. Strong knowledge of Microsoft 365 services, licensing, and admin center. Experience with RMM and PSA platforms – NinjaOne and/or HaloPSA preferred. Ability to draft SLAs, manage IT documentation, and vendor contracts. Good communication skills for client liaison and remote support. IT consulting mindset – can advise clients on strategy, security, and upgrade.

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3.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Role : Zendesk Consultant Total Experience : 3+ Years Location : Hyderabad Key Responsibilities Collaborate with HR, IT, and other stakeholders to gather business requirements and translate them into Zendesk workflows. Lead the design, configuration, and deployment of Zendesk modules (Support, Guide, Chat, Talk, etc.). Build custom ticket forms, triggers, automations, macros, SLAs, and views. Implement multi-tier workflows including onboarding, transfer, offboarding, payroll support, IT provisioning, and more. Integrate Zendesk with other enterprise systems (e.g., UKG Pro, Workday, Active Directory, Slack, MS Teams). Develop Help Center and knowledge base content structure. Set up user roles, groups, permission schemes, and branding. Conduct UAT (User Acceptance Testing), resolve issues, and refine workflows. Provide training and documentation for internal users and support agents. Support go-live activities and post-launch optimizations. Qualifications 3+ years of hands-on experience implementing and configuring Zendesk. Proven track record of leading successful Zendesk implementations across HR, IT, or Customer Support environments. Strong understanding of Zendesk features: triggers, automations, macros, SLAs, ticket fields, Guide, Chat, Talk. Experience with integrations using REST APIs or iPaaS tools (e.g., Workato, Boomi, Zapier, MuleSoft). Familiarity with HRIS systems like UKG Pro, Workday, or SAP SuccessFactors is a plus. Excellent communication and stakeholder management skills. Zendesk certifications (Admin, Guide, Support) preferred.

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