We’re looking for a technically sound, proactive Technical Support Engineer with 3–5 years of hands-on experience in IT infrastructure support. The ideal candidate will manage and troubleshoot Unified Endpoint Management (UEM), IAM/RBAC, servers, virtualization, backups, and network monitoring solutions. Roles and Responsibilities: Provide L1/L2 support for hardware, software, and network issues. Troubleshoot UEM, IAM/RBAC, servers, storage, virtualization, backup/DR, and network monitoring tools. Respond to incidents within SLAs; escalate unresolved issues as needed. Assist in deploying and configuring IT infrastructure solutions. Manage UEM policies, IAM permissions, virtual environments (VMware/Hyper-V), and storage systems. Implement backup and DR solutions; configure network monitoring tools. Perform regular system checks, performance tuning, and patch management. Ensure backup/DR integrity and conduct test restores. Monitor network health and resolve performance issues. Maintain detailed records of incidents, configurations, and resolutions. Generate system performance and incident trend reports. Contribute to internal knowledge base. Interact with clients to understand issues and provide timely updates. Offer technical guidance and best practices for IT infrastructure management. Qualifications Education: Bachelor’s in Engineering, Technology, Computer Applications, or any graduate with relevant experience. Experience: 3–5 years of hands-on experience in IT infrastructure support and management. Technical Skills: UEM: ManageEngine, Microsoft Intune IAM/RBAC: Active Directory, Entra ID (Azure AD) Servers/Virtualization: Windows/Linux, VMware, Hyper-V; Storage: HPE, Dell, Lenovo Backup & DR: Veeam, Acronis, Synology, Veritas Network Monitoring: ManageEngine, SolarWinds; TCP/IP, DNS, DHCP, routing/switching Preferred Certifications (not mandatory): Microsoft (M365, Azure, Identity), CompTIA (A+, Network+, Security+), VMware VCP, CCNA, RHCE, ITIL, CBCP
Make outbound calls to potential B2B customers from provided leads list Introduce company’s IT infrastructure, cybersecurity, and managed service offerings Qualify leads and fix meetings for Business Development Managers Follow up on proposals and quotations sent to prospects Maintain accurate call logs and lead status in CRM/Excel Support sales team during webinars, events, or vendor campaigns Coordinate with technical and account management teams for smooth handover of leads Prepare daily and weekly call activity reports
We are looking for an experienced Business Development Executive (BDE) with minimum 3 years of proven experience in IT Infrastructure, Cloud, Cybersecurity, or Managed Services sales. The role involves managing existing customer accounts and generating new business opportunities in Kolkata and Eastern India. This is a target-driven role covering both field and inside sales. Key Responsibilities Manage and nurture existing customers to ensure renewals, upsell, and cross-sell. Generate new business leads through cold calling, networking, industry connects, and personal references. Work with the technical team for pre-sales presentations, demos, and solution pitches. Build and execute a Go-To-Market (GTM) strategy with support from management. Achieve monthly and quarterly sales targets. Prepare and present sales reports, pipeline status, and forecasts to management. Training & Ramp-up Period Month 1: Training on company portfolio, solutions, and sales process. No targets. Month 2: GTM strategy planning, customer mapping, warm-up calls, shadowing senior BD. No targets, but progress evaluation. Month 3: Deliver revenue equal to salary value (break-even). Month 4 onwards: Deliver profit-generating sales consistently. Requirements1–5 years of proven experience in IT Sales / Business Development / Account Management (system integration, IT infra, or cybersecurity preferred). Strong networking ability and capability to bring own business leads. Excellent communication and presentation skills in English, Hindi, and Bengali. Ability to handle B2B clients, rejections, and negotiation professionally. Self-driven, target-oriented, and comfortable with field visits + inside sales mix. Compensation & Growth Competitive base salary + performance incentives. Clear growth path: Senior BDE → Business Development Manager → Sales Lead. Exposure to enterprise accounts, cybersecurity, IT infra solutions, and managed services. Preferred Candidate Profile Graduate / Postgraduate in Business, IT, or related fields. Age Range: 24–32 years (flexible if experienced). Must be based in Kolkata or willing to relocate. Immediate joiners preferred.
We’re looking for an energetic and confident Inside Sales Representative to be the voice of Provision Technologies. This role involves lead generation, prospect qualification, customer engagement, and appointment setting for our Business Development team. You’ll be responsible for identifying new business opportunities, nurturing customer relationships, and supporting the sales pipeline — all from our Kolkata office. Key Responsibilities Research and identify potential customers through databases, inbound leads (IndiaMART, email campaigns, referrals), and online platforms. Make outbound calls and send emails to introduce Provision’s IT Infrastructure, Cybersecurity, and Managed Services offerings. Qualify leads using BANT framework (Budget, Authority, Need, Timeline). Schedule customer meetings or online demos for the Business Development Manager. Maintain detailed lead activity in CRM and ensure timely follow-ups. Coordinate with OEMs, distributors, and internal technical teams for proposal preparation. Support renewal quotations and follow-up with assigned customers. Key Skills & Requirements Excellent verbal and written communication in English, Hindi, and Bengali. Confident phone presence and ability to engage decision-makers professionally. Basic understanding of IT products (firewalls, endpoint security, backup, etc.). Experience with CRM tools and structured lead tracking. Strong listening, objection handling, and follow-up discipline. Self-motivated, well-organized, and able to work under limited supervision. Preferred Candidate Profile Age Range: 23–30 years. Female candidates are encouraged to apply. Graduate (any stream) — B.Com / BBA / BA / B.Sc preferred. Minimum 1 year of experience in Inside Sales or Lead Generation within the IT industry is mandatory (IT System Integrators, IT Solution Providers, or OEM Channel Partners). Applicants from non-IT backgrounds (e.g., insurance, banking, education, FMCG, BPO) will not be considered. Understanding of IT partner ecosystem (OEM–Distributor–Partner–Customer chain) will be a strong advantage. What We Offer Competitive salary with performance incentives. Comprehensive training on IT products and sales processes. Opportunity to grow into Business Development or Account Management roles. Collaborative, growth-driven work environment.
Job Title: Business Development Associate (BDA) Department: Sales & Business Development Location : Rajarhat, Kolkata 700135 Employment Type: Full-time, Permanent Industry: IT Services & Consulting CTC : Rs.4-4.5LPA Role Overview We are hiring a highly motivated BDA to manage existing customer relationships and actively generate new business opportunities within the IT B2B space in the Kolkata region. This role requires a blend of strong communication skills, basic technical knowledge, and a commitment to achieving sales targets. Key Responsibilities Relationship Management: Maintain and strengthen strategic relationships with existing customers for retention and expansion. New Business Development: Identify, qualify, and pursue new leads for IT infrastructure and security solutions (Servers, Storage, Networking, Cloud, Firewalls, Endpoint Security). Sales Cycle Support: Assist the full sales cycle from prospecting and lead qualification to proposal submission and closure. Collaboration: Coordinate with internal technical teams and OEM/Distributor partners for effective solution positioning. Reporting & CRM: Maintain accurate account, lead, and pipeline data in CRM tools. Prepare sales reports and presentations using Excel and PowerPoint. Communication: Exhibit excellent professional communication, active listening, and objection handling skills. Essential Requirements Experience: Minimum six (6) months of sales experience in IT Products or IT Service Sales within an IT System Integration/Reseller Company . (Internship experience is acceptable). Language: Mandatory excellent verbal and written communication in English, Hindi, and Bengali . Location: Must reside within commutable distance to the Greater Kolkata Area, India. Tool Usage: Hands-on experience using CRM tools and structured lead tracking methods. Preferred Skills Basic understanding of core IT infrastructure and security products (e.g., Firewalls, Backup solutions). Confident phone presence with the ability to engage IT decision-makers. Strong listening skills, disciplined follow-up, and organized work habits. Understanding of the IT partner ecosystem (OEM Distributor Partner Customer). Qualifications Bachelors degree in Technology, Science, Commerce, or related fields. Fresh graduates with demonstrable internship experience in IT sales may be considered. MBA is an advantage.
Read the JD properly before you apply ! Job Title: Business Development Associate (BDA)- IT Sales Department: Sales & Business Development Location: Rajarhat, Kolkata 700135 Employment Type: Full-time, Permanent Industry: IT Services & Consulting CTC: Rs.3.5-4.5LPA Role Overview: We are hiring a highly motivated BDA to be the frontline of our sales engine in the Kolkata region. This role is responsible for managing existing customer relationships and actively generating new business opportunities within the IT B2B space. A blend of strong communication skills, basic technical knowledge, and a commitment to achieving sales targets is required. Key Responsibilities: Solution Promotion: Actively promote and sell the company's core solution portfolio, including Servers, Storage, Networking Products, Cloud Solutions, Firewalls, and Endpoint Security solutions, to both existing and new accounts. New Business Development: Identify, qualify, and pursue new leads for the full range of IT solutions across target enterprises. Relationship Management: Maintain and strengthen strategic relationships with existing customers for retention and expansion. Sales Cycle Support: Assist the full sales cycle from prospecting and lead qualification to proposal submission and closure. Collaboration: Coordinate with internal technical teams and OEM/Distributor partners for effective solution positioning. Reporting & CRM: Maintain accurate account, lead, and pipeline data in CRM tools. Prepare sales reports and presentations using Excel and PowerPoint. Communication: Exhibit excellent professional communication, active listening, and objection handling skills. Candidate Profile: Mandatory Essentials (Non-Negotiable) Experience: Minimum six (6) months of sales experience in IT Products or IT Service Sales within an IT System Integration/Reseller Company. (Internship experience is acceptable). Language: Mandatory excellent verbal and written communication in English, Hindi, and Bengali. Location: Must reside within commutable distance to the Greater Kolkata Area, India. Tool Usage: Hands-on experience using CRM tools and structured lead tracking methods. Qualification: Bachelor’s degree in Technology, Science, Commerce, or related fields. Fresh graduates with relevant internship experience may be considered. Preferred Attributes (Strongly Desired) Technical Acumen: Basic understanding of core IT infrastructure and security products (e.g., Firewalls, Backup solutions). Sales Attributes: Confident phone presence with the ability to engage IT decision-makers. Soft Skills: Strong listening skills, disciplined follow-up, and organized work habits. Industry Knowledge: Understanding of the IT partner ecosystem (OEM – Distributor – Partner – Customer). Education: MBA is considered an advantage.