SME - International Voice Operations - Bangalore Golden Opportunities

4.0 - 8.0 years

4 - 6 Lacs

bengaluru

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Job Title: SME International Voice Operations - Bangalore Job Overview: We are seeking dynamic and experienced Subject Matter Experts (SMEs) in Voice Operations with excellent communication skills. This role is ideal for professionals who have led or acted as SMEs in international voice processes and are ready to take ownership in a fast-paced environment. Key Responsibilities: Lead and mentor voice process teams, ensuring high-quality customer interactions Handle escalations and complex queries with precision and professionalism Collaborate with cross-functional teams to improve process efficiency Drive performance metrics and ensure SLA adherence Provide training and support to new team me...

Posted 4 weeks ago

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Process Trainer Golden Opportunities Pvt Ltd

4.0 - 8.0 years

6 - 10 Lacs

coimbatore

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Process Trainer We are looking for an experienced Process Trainer to join our team in Coimbatore The ideal candidate will have a strong background in process training, particularly in US Healthcare Process, and will be responsible for providing training to our team members to enhance their skills and abilities Location Coimbatore Responsibilities Provide process training to team members on US Healthcare Process, including Provider Support, Non-Voice Process, Claims Adjudication, and Healthcare Payer Process Develop and deliver training programs to enhance skills and knowledge of team members in Process Training, Process Specialist, and Skill Development Trainer Work closely with the Process ...

Posted 1 month ago

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Customer Service Representative Vipany Management Consulting

2.0 - 5.0 years

1 - 5 Lacs

hyderabad

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The Customer Service Representative supports healthcare providers with their electronic healthcare insurance payments. This role involves assisting providers with payment details, guiding them through payment processing, enrolling in products, and registering on the online portal, while ensuring strict adherence to federal HIPAA regulations. You will be part of a collaborative and caring team that thrives on solving problems, delivering excellent service, and building trust with clients. Key Responsibilities: Handle incoming calls from healthcare provider clients, answering inquiries about payments and enrollments. Resolve outstanding payment issues and explain available electronic payment o...

Posted 2 months ago

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