· Supervise the manufacturing and assembly of AHUs, control panels, and related components. · Plan daily production activities and allocate manpower to meet delivery schedules. · Ensure adherence to BOM (Bill of Materials) and engineering drawings. · Support automation integration such as sensors, actuators, VFDs, PLCs, and control modules in AHUs or BMS panels. · Conduct in-process and final inspections of AHUs, BMS panels, and control units. · Verify correct wiring, control logic, and system calibration. · Perform functional testing — airflow, pressure, temperature, control signal response, etc. · Maintain production logs, test records, and inspection reports. · Prepare daily/weekly production reports for management review. · Coordinate with design, procurement, and QA/QC departments to resolve production issues. Collaborate with project and service teams for product feedback and improvements. Train assembly technicians on new production methods and safety procedures.
Responsibilities: Manage customer data, leads, and service records in the cloud CRM. Track service tickets and coordinate with engineers for on-site resolution. Automate reminders for maintenance contracts, renewals, and calibrations. Generate reports on customer satisfaction, sales conversion, and downtime analysis. Support marketing automation for client outreach campaigns. Ensure seamless communication between office teams and field service staff. Requirements: Bachelor’s degree in Engineering, Business, or related field. Experience in CRM operations within an industrial or B2B setup. Knowledge of automation products (PLCs, Drives, Sensors, etc.) preferred. Strong data management, reporting, and communication skills.