Creativity: - Inspire and lead a team of designers, nurturing a culture of creativity, collaboration, and continuous improvement. Develop and implement a visionary design strategy that aligns with business objectives and enhances brand identity. Ensure high-quality execution across all design projects, maintaining consistency and adhering to best practices. Provide clear and effective creative direction and feedback, guiding the team in creating innovative and impactful design solutions. Design: - Exceptional presentation and communication skills. Strong knowledge of web, interactive, presentation, and motion design. Excellent design skills, including typography, color, and art. Ability to translate designs across various media. Maintains brand strategies and elevates creative output. Branding Knowledge: - Designs materials true to brand identity and style guidelines. Retains and develops brand knowledge (colors, logos, artwork, style). Leadership & Communication: - Excellent supervisory, management, judgment, and decision-making skills. Strong organizational and analytical skills. Encourages professional development of staff and maximizes team potential. Job Requirements: - Proficient in Adobe Creative Suite programs. Proficient in Figma. Comprehensive knowledge of the design process (concepting, presenting ideas, reviews, production, delivering final files). Experience with production work under tight deadlines. Advanced knowledge of UX/UI principles. Experience delivering design assets to developers. Background requirements: - English proficiency, B2+level Degree in graphic design, interactive design, advertising, or a related field. 7+ years of proven experience in a fast-paced, high-volume environment Show more Show less

Job Responsibilities Provide technical support for computer hardware and software to employees within an organization. Troubleshoot and resolve technical issues related to computer hardware and software. Maintain inventory records of computer equipment and software licenses. Assist in the deployment of new technology solutions within the organization. Collaborate with other IT teams to ensure seamless integration of technology solutions. Document technical processes and procedures for future reference. Stay updated with the latest technologies and industry trends to enhance technical support services. Job Qualifications Diploma or degree in Computer Science or related field. Proven experience in providing technical support for computer hardware and software. Strong knowledge of computer hardware components and their functions. Familiarity with operating systems such as Windows and MacOS. Excellent problem-solving and analytical skills. Ability to work independently and as part of a team. Effective communication and interpersonal skills. Knowledge of networking concepts and protocols. Experience with ticketing systems and help desk software. Show more Show less

The Application Support Technician will report onto the Global Application Support Manager, based in Chennai, India. The Global Application Support team provides first-line support for various technologies, including Adobe WorkFront, Adobe AEM, Adobe Frame.io, Lucidlink, and Iconik. The role focuses on the resolution of standard issues and ensuring proper escalation to second-line (Architecture) and third-line (Development) support or to Adobe Ultimate support when necessary. You will be working hours aligned to the US Eastern time zone. Key Responsibilities Provide first-line support for applications including Adobe WorkFront, Adobe AEM Assets/Content Hub, Frame.io, Lucidlink, Ziflow and Iconik. Manage support tickets within WorkFront as requests, ensuring efficient tracking and resolution. Work with ITIL principles to manage the support process effectively. Resolve standard technical issues and escalate complex problems to second-line (Architecture) and third-line (Development) support or to Adobe Ultimate support and other vendor support or local IT support as appropriate. Manage requests for user access and setup across our various platforms. Follow support processes and procedures to ensure efficient and effective service delivery. Collaborate with other departments to ensure seamless support and integration of new technologies. Initially support Prose on Pixels users, with plans to expand support to any agencies and clients logging into our systems. Qualifications Strong knowledge of Adobe WorkFront, Adobe AEM, Adobe Frame.io, Lucidlink, and Iconik is a bonus – but training can be provided to the right candidate. Excellent spoken and written English language skills. Excellent problem-solving and troubleshooting skills. Excellent communication and interpersonal skills. Excellent Teamwork and collaborative skills. Understanding of ITIL principles and their application in managing support processes. Ability to work effectively in a fast-paced and dynamic environment. Willingness to work flexible hours to accommodate global support needs. Show more Show less

Responsibilities Lead and manage the execution of all assigned projects from concept through completion. Collaborate with cross-functional teams (creative, strategy, account management) to ensure successful delivery of all projects. Manage timelines, budgets, and resources for each project. Ensure adherence to brand guidelines and standards throughout all phases of production. Provide regular updates on project status to senior leadership. Conduct post-project analysis to identify areas for improvement and implement necessary changes. Qualifications Bachelor’s degree in marketing, Communications or related field preferred. Minimum 5 years of experience in Project Management. Proven track record of successfully leading complex projects from start to finish. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite and Experience with project management platforms: Smart-Sheet, MS Project etc. # Show more Show less

Primary Technical Responsibilities Set up, organize, and maintain GA4 and Google Tag Manager accounts for our client's diverse website portfolio. Monitor data quality across the organization and ensure consistent metrics reporting and adherence across digital properties and traffic drivers. Ensure OneTrust Cookie Compliance for the websites, aligning with client policies and geographic requirements. Maintain consistency in tags, naming conventions, and data across the organization and with third-party media and data partners. Offer recommendations and strategies for website and tagging enhancements based on web analytics data and business goals. Collaborate with clients to define key performance indicators (KPIs) and refine the broader Omnichannel Reporting Suite managed by another party. Provide high-level SEO recommendations and best practices for current and future site development (preferred). Generate ad-hoc reports and presentations on website metrics, trends, and overall performance. Required Skills Strong understanding of website tagging and best practices, including Google Tag Manager implementation and Cookie Compliance. Proficiency in Google Universal Analytics, GA360, and GA4 account administration, as well as report and dashboard creation. Experience in data visualization and SEO is a plus. Familiarity with media reporting tools such as Google Campaign Manager, Google Ads, and Search Console. Join our team and leverage your skills to drive effective data analysis, enhance our clients' websites, and contribute to the growth and success of our brands. 1-3+ years of experience. Show more Show less

A Quality Assurance Lead is responsible for overseeing and improving the quality of digital software delivery by leading a team of QA analysts, developing and implementing testing strategies, and ensuring products meet quality standards before release. The QA Lead also collaborates with cross-functional teams including developers, project managers, account managers and manage testing processes to improve overall delivery quality. Team Leadership: Leading and managing a team of QA analysts, providing mentorship, and fostering a collaborative work environment. Test Strategy and Planning: Developing and implementing comprehensive test plans, strategies, and methodologies to ensure thorough testing and coverage. Process Improvement: Identifying and implementing process improvements to enhance testing efficiency and effectiveness. Collaboration: Collaborating with development, product, and other cross-functional teams to ensure product quality and alignment with project goals. Testing Execution: Overseeing the execution of tests, including manual and automated testing, and ensuring that test cases are thoroughly executed and documented. Defect Management: Managing the resolution of defects and bugs identified during testing, ensuring that they are documented, tracked, and resolved in a timely manner. Reporting and Metrics: Monitoring, measuring, and reporting on testing progress, test results, and product quality metrics. Technical Expertise: Possessing strong technical skills and knowledge of testing methodologies, tools, and techniques. Automation: Driving the adoption and implementation of automated testing tools and frameworks to improve testing efficiency and coverage. Qualifications We’re looking for candidates with industry experience in: 4-8+ years of testing experience and proven QA team leadership. Computer science or STQB certification or technical background or certification related to QA. Effectively communicate with team both written and orally in English. Experience testing all digital deliveries: Websites, Panels, Media, etc. Thorough understanding of responsive web design and testing. Experience with JIRA, Confluence, Fogbugs or other defect tracking utility is mandatory. Experience testing on mobile platforms; tablet and phone. Understanding of the software development cycle Digital production industry experience. Required Skills Knowledge and experience on Web Accessibility testing with WCAG. Responsible for rolling out continuous optimizations about new testing tools and methodologies. Experience on test planning creation and execution. Experience on test cases creation and execution. Playwright or other demonstrated automation tools experience. Show more Show less

Performs general administrative duties related to studio operations Field request Prepare a thoughtful well-written estimate for the project and coordinate with key stakeholders Open and name the billing codes Request PO Enters all financial data and documents in the systems (Pulse, Agresso, Sharepoint, XLS) Keeps all systems up to date Track the project to budget Keep studio leads and project leads informed Reconcile the finances Approve timesheets daily Attends monthly billing meetings Write- up a job close-out form Close the project Understand the various financial business models and systems Understands how to read rate cards and apply the proper one to the project Participates in larger bidding and scoping exercises when requested to Collaborates with the studio team as well as the project managers. Follows-up and follows-through on all tasks and duties Manages time efficiently and is able to set priorities and meet deadlines while handling multiple projects Adheres to and monitors studio guidelines Must be able to think through a project from start to finish Able to operate a digital color copier and fiery software to manage in-house print runs Has cross platform proficiency and can work comfortable on a PC or a Mac Has a solid understanding of Adobe Acrobat Complies with studio procedures and practices with regard to workflow When applicable, alerts managers when client/account input may cause job to go over budget or deadline Attends departmental meetings when scheduled Demonstrates a proactive approach to enhancing the position and is a proponent for new efficiencies and techniques Assists in training freelancers and new employees Excels at his/her daily work Maintains accurate and up-to-date time sheets Projects “customer-centric” attitude in all interactions (internal and external), promoting a positive agency and team atmosphere Projects a professional image, always remaining calm despite high-pressure situation Is a self-starter and can work autonomously Can multi-task, fielding a variety of requests Performs other duties as assigned by the Studio Director, Director of Operations, or the Studio Manager Keeps current with software and industry standards Background/experience And Skills Associate’s degree, BA, or in a design or production related program 2+ years of desktop/digital production experience, print shop estimating, or studio experience Pharmaceutical advertising agency experience a plus Must be able to work flexible hours when needed Deadline driven, detail oriented, and organized with an enthusiasm for collaboration Problem-solving skills a must

As a Retoucher, you will be responsible for creating and retouching digital art, executing graphic designs, logos, and more. Your primary tasks will include providing detailed retouching, color correction, and timely delivery of image files as per the instructions provided by Content Studio Lead Producers or Project Management Lead. You will be required to retouch all photography assets for various campaigns, including digital, social, and OOH campaigns. Collaboration with photographers and creative teams on markups is crucial in this role, to ensure the quality and accuracy of the final output. It is also essential to maintain digital asset organization by following file naming conventions, managing metadata, and adding relevant tags. Furthermore, you will be responsible for overseeing the delivery of final assets to the digital asset management system. In addition to the retouching responsibilities, you may also be required to assist the in-house photographer during shoots as a digital tech when needed. Your role as a Retoucher requires a high level of attention to detail, creativity, and collaboration to deliver high-quality digital art and graphic designs.,

As a creative leader, you will be responsible for inspiring and guiding a team of designers to foster a culture of creativity, collaboration, and continuous improvement. Your role will involve developing and implementing a visionary design strategy that aligns with business objectives and enhances brand identity. Ensuring high-quality execution across all design projects, maintaining consistency, and adhering to best practices will be crucial in this position. Your exceptional presentation and communication skills will be key in providing clear and effective creative direction and feedback to the team, guiding them in creating innovative and impactful design solutions. You should possess strong knowledge of web, interactive, presentation, and motion design, along with excellent design skills in typography, color, and art. The ability to translate designs across various media while maintaining brand strategies and elevating creative output is essential. In terms of branding knowledge, you will be responsible for designing materials that stay true to brand identity and style guidelines. Retaining and developing brand knowledge, including colors, logos, artwork, and style, will be part of your role. Your leadership and communication skills should be excellent, with a focus on supervisory, management, judgment, and decision-making abilities. Strong organizational and analytical skills are required to encourage the professional development of staff and maximize team potential. The job requirements include proficiency in Adobe Creative Suite programs and Figma, along with comprehensive knowledge of the design process from concepting to delivering final files. Experience with production work under tight deadlines, advanced knowledge of UX/UI principles, and delivering design assets to developers are crucial for this role. A background in graphic design, interactive design, advertising, or a related field, along with at least 7 years of proven experience in a fast-paced, high-volume environment, is required. English proficiency at the B2+ level is also necessary for this position.,