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8.0 - 12.0 years
0 Lacs
haryana
On-site
As a Change Manager - POD Leader within Enterprise Technology at EY, you will play a pivotal role in providing reliable, secure, and resilient technology services to support our 400,000 employees. Working at the forefront of innovative technologies, you will enable the adoption of emerging collaboration tools and top-tier technology infrastructure. Your primary focus will be on creating a superior customer experience through investment in innovation and operational excellence. Collaborating with technologists and business experts, you will contribute to meeting the evolving needs of our business, leading to personal growth opportunities, exciting learning experiences, career advancements, and the ability to make a meaningful impact. In this role, you will be responsible for designing and managing change campaigns to implement and drive the adoption of technology products across the entire organization. By enabling employees to embrace new ways of working, you will develop compelling change campaigns that resonate at all levels of the company, reinforcing EY's commitment to building a better working world. Key Responsibilities: - Support large, complex change projects within Enterprise Technology - Understand products requiring business change campaigns - Create awareness and deploy products effectively - Drive adoption through various channels across the EY estate This is a non-client facing role that offers flexibility to work from a home office with minimal travel requirements. You will report to the BRM Service Adoption Change Management Lead and collaborate with stakeholders across business and technology domains, key suppliers, legal and risk communities, and senior leaders within the firm. To qualify for this role, you should have: - 8-10 years of experience in leading complex change projects - Proficiency in developing large scale change management plans - Previous experience with end-user adoption, mobile, security, and Microsoft M365 products - Strong communication skills for effective engagement with leaders and end users Preferred qualifications include PROSCI certification, active listening skills, knowledge of the EY technology estate, problem-solving abilities, and experience with organizational change management methodologies. Additionally, expertise in stakeholder management, project lifecycle management, technical architecture development, and consultative questioning is beneficial. What We Offer: In this role, you will work in a diverse, globally integrated team with ample opportunities for growth and career development. You can benefit from flexible working arrangements and a comprehensive EY benefits package that focuses on your overall well-being. Continuous learning, transformative leadership, and a diverse and inclusive culture are some of the highlights of working at EY. Join us to embrace global opportunities, drive innovation, and make a significant impact on your terms. Your recruiter can provide more details on the benefits available in your region.,
Posted 1 month ago
6.0 - 12.0 years
0 Lacs
maharashtra
On-site
As an experienced Change Management professional, you will be responsible for leading large-scale organizational change efforts, with a focus on Digital Transformation implementations. Your role will involve guiding individuals through the change process, utilizing your expertise in change management methodologies such as ADKAR and PROSCI. Possessing CCMP credentials would be beneficial for this position. You will be expected to have a comprehensive understanding of various project management approaches, including SDLC, waterfall, and Agile methodologies, particularly in the context of software implementation projects. Your exceptional written and verbal communication skills, combined with active listening abilities, will be essential in effectively communicating with stakeholders at all levels within the organization. In this role, your strong analytical, problem-solving, and decision-making skills will be crucial in navigating complex change initiatives. Your ability to collaborate with others and influence them towards a common vision or goal will be key to your success in driving successful change within the organization.,
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
As a Change Management Specialist proficient in Salesforce.com with a Prosci certification, you will play a crucial role in ensuring the successful integration of change initiatives within our organization. With a technology or digital transformation background and a minimum of 6 to 7 years of professional experience, including 2 to 3 years specifically in change management and instructional design, you will be instrumental in driving the adoption of Salesforce.com technology and facilitating organizational change. Your responsibilities will include collaborating with client stakeholders to develop comprehensive change management strategies for Salesforce.com implementations and digital transformation projects. You will analyze the impact of technological changes on business processes, formulate strategies to address organizational challenges, and leverage Prosci methodology to plan and execute change initiatives effectively. Additionally, you will design, develop, and implement training programs tailored to diverse stakeholders, utilizing instructional design principles and adult learning methodologies to ensure successful technology adoption. Furthermore, you will be responsible for identifying and engaging key stakeholders to build support for change initiatives, fostering a culture of collaboration and open communication, and developing clear communication plans to articulate the benefits of change. You will work closely with Salesforce.com administrators, business analysts, solutions architects, and developers to understand system changes and ensure alignment with change management strategies. To be successful in this role, you must possess a Prosci certification or equivalent expertise, demonstrated experience in change management within the context of technology implementations, and a background in technology or digital transformation projects. A minimum of 3 years of instructional design experience, strong analytical and problem-solving skills, excellent communication and interpersonal abilities, and the proven ability to collaborate with cross-functional teams are also required. If you believe in driving organizational change, fostering collaboration, and ensuring successful technology adoption, we invite you to join our team and be a part of our journey towards transforming business with AI, data, and CRM at Salesforce.,
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Human-Centered Change Management, you will serve as a strategic advisor, partnering with Salesforce customers to optimize platform value realization through the design and implementation of change strategies that prioritize the human aspect of transformative change. Working collaboratively with customers and Salesforce delivery teams, you will drive impactful team dynamics, cultivate awareness, and secure alignment with a unified change vision. Leading essential change management and enablement initiatives, you will establish the groundwork for successful and enduring change adoption. Additionally, you will provide guidance, coaching, and mentorship to members of the project team. Responsibilities: Strategic Change Leadership: Partner with customers to develop and execute comprehensive change management strategies aligned with organizational goals and Salesforce platform implementation. Analyze the human impact of technological changes and develop adaptive strategies to address organizational challenges. Proactive Engagement and Team Building: Proactively foster high-impact team dynamics, building awareness and securing buy-in for shared change objectives. Collaborate closely with customers and Salesforce delivery teams to ensure alignment and commitment to the change vision. Key Change Management Initiatives: Lead critical change management and enablement activities to facilitate successful and sustained change adoption. Design and implement tailored training programs for stakeholders at all levels to ensure effective utilization of Salesforce platform capabilities. Oversight and Mentoring: Provide oversight, coaching, and mentoring to project team members, guiding them in executing change management strategies effectively. Foster a culture of continuous learning and development within the project team. Facilitate the integration of change management processes into projects. Work closely with administrators, BAs, Solutions Architects and developers to understand system changes and ensure alignment with change management strategies. Qualifications: Prosci Certification or equivalent is mandatory, with demonstrated expertise in change management within the context of technology implementations. Salesforce experience is highly desirable. Background in technology or digital transformation projects, showcasing advanced problem-solving abilities and analytical acumen. Minimum of 5 years of dedicated experience in change management, with a strong foundation in Instructional Design. Excellent communication and interpersonal skills, with a proven ability to collaborate effectively across cross-functional teams. Overview: The Manager, Human-Centered Change Management, is a pivotal leader who drives transformative change within organizations by prioritizing the human aspect of change and ensuring alignment with organizational goals and Salesforce platform capabilities. If you are a seasoned Change Management Professional with a track record of success in guiding organizations through complex technology implementations, we invite you to apply and contribute to our mission of driving impactful and sustainable change. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 3 months ago
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