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5.0 - 8.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
About The Opportunity Role: Revenue Management Level: Manager/Senior Manager Reporting To: Director - Corporate Channel Location: Gurgaon About The Function At MyBiz by MakeMyTrip, we are revolutionizing howsmall and medium businesses (SMBs) manage their corporate travel needs. MyBizis a powerful SaaS-based corporate travel management platform that offers acustomizable, real-time self-booking systemdesigned to seamlessly integratewith an organizations internal structure. It empowers companies to streamlinetravel bookings, optimize costs, and offer a hassle-free travel experience totheir employees. Over the last five years, we have onboarded 50,000+ prominentcorporates who now benefit from the convenience, transparency, savings, andchoice that our platform delivers. About The Role Were looking for a dynamic, data-led Business Growth Manager tospearhead our SME digital business. The incumbent will own the full customer lifecyclefromacquisition to retentionwhile unlocking revenue growth with a sharp eye onpositive EBITDA. The candidate will also lead high-impact marketing initiativesto accelerate scale and make the platform truly unmissable for our users. What Will You Be Doing Customer Acquisition Management: Oversee the 6090-day customer acquisition cycle, from sign-up to activation to retention. Collaborate with internal teams to curate and execute campaigns aimed at driving new customer onboarding. CustomerRetention & Growth Design and implement strategies to retain acquired customers and increase engagement and transactions on MyBiz. Partner with marketing and revenue teams to optimize campaigns, costs, and pricing, with a focus on driving growth at a positive EBITDA. Gather customer insights through primary data and Voice of Customer (VOC) to define product charters. Team Work with cross-functional teams across Product and Marketing to create and execute compelling customer propositions. Collaborate with Operations teams and service agents to ensure a seamless consumer experience. Revenue & Category Management Define multiple customer cohorts based on buying behavior and actively manage revenue across these segments. Continuously monitor transacting organizations to drive consistent month-over-month (MoM) and year-over-year (YoY) growth of the category. Qualification & Experience Management graduate from a reputed institute with 5 to 8 years of experience in revenue or P&L management within a consumer-facing, technology-enabled business or product environment. Key Success Factors for the Role Strong data-driven strategic thinking and execution capabilities. Deep understanding of customer-first approach and proposition building. Excellent verbal and written communication, negotiation, and presentation skills. Proven ability to drive results in a fast-paced, high-pressure environment. Show more Show less
Posted 2 days ago
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