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3.0 - 7.0 years
9 - 13 Lacs
Chennai
Work from Office
About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (IP) with Experience Enhancers that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visit www.Agilysys.com. Required Experience : 10-15 years of overall experience in Software Development/Delivery related activities with at-least 5 years of hands-on experience in the Project Management Strong demonstrated capability on the Project management aspects - Product Scope management, Evolving and maintaining the Delivery schedule, Reporting the status to various stakeholders and taking through the delivery into production Experience in handling multiple parallel tracks / projects and meet the required agreed Product Scope / Requirements Delivery management of multiple technology stack involving Cross-platform / Enterprise products Should have good understanding on the SDLC methodologies, preferably Agile / Iterative models Experience in tracking publish project metrics using standard templates, conduct daily/weekly calls with team members from multiple locations (geographies), timely escalation to Stakeholders. Stakeholder relationship (Internal and External) management with excellent communication and analytical skills Understanding on the standard Project tools (like MS Projects, MS Project Server), Version Control tools, Collaboration tools and MS Office tools / integration. Working knowledge of Microsoft Team Foundation Server (TFS) is an added plus Optional Experience : Exposure to Product delivery / Product Management Experience in Web based systems with Microsoft technologies (.NET/C#) / LAMP stack is a plus Proven experience in working in Matrix organizations and managing the cross discipline / indirect reportees Project Management Certified Professional,PMP,project management,Agile
Posted 1 month ago
2.0 - 4.0 years
7 - 8 Lacs
Chennai
Work from Office
About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (IP) with Experience Enhancers that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visitAgilysys.com. visit Agilysys.com. Mode: Work from Office Brief Description We are looking for an experience lead UX Designer with at least 7-12 years of Product(UX) Design experience. You will collaborate directly with product owners, business stakeholders, UX peers, and feature teams and are responsible for translating business and or feature requirements into a compelling and easy to use customer experiences. Being able to think creatively, empathize with user s needs, and make decisions is crucial. Responsibilities Work through design problems from beginning to end: translating business strategy, research insights, and data into ideas that form disruptive new products and features and improving and simplifying existing workflows. Advocate for user-cantered design and challenge potentially flawed ideas or decision. Come up with innovative and efficient product UI flows system designs. Effectively communicate conceptual ideas, design rationale and the specifics of user-cantered design process to PMs, Engineers QA. Create holistic design solutions that address business, brand, and user requirements. Demonstrate excellence in using experimentation and data-driven design decision-making. Contribute to programs outside of your project and improve overall capability of the design team. Conduct UX training, workshops and contribute to design system. Qualifications Skills Bachelor s degree in graphic design, communication design, human-computer interaction, or related field or equivalent. 7+ years of experience in product design (UX), with at least 2 years in a lead role. Proven experience leading design projects from concept to completion. Strong portfolio showcasing user-centered design solutions. Excellent communication and collaboration skills. Experience with design systems and tools like Figma or Adobe XD. Good understanding of design pattern for designing for desktop and mobile interfaces. Expert in User Interface design principles, UI standards, User research methods, Wireframing hi-fidelity prototyping. Exceptional attention to detail. Other Desired Experience Exposure to Hospitality Industry is greatest plus. UX
Posted 1 month ago
1.0 - 4.0 years
6 - 10 Lacs
Mumbai
Work from Office
General Summary: Provide investment underwriting, financial analysis and transactional due diligence support for potential real estate investment opportunities including acquisitions, dispositions, and development, as well as contribute to the preparation of presentations to Investment Committee. Key Duties and Responsibilities: Run comprehensive investment underwriting process including creation of detailed financial models (Excel and Argus), market assumptions, and analyses in support of investment opportunities; Contribute to preparation of investment presentations to the Investment Committee; Prepare ad-hoc analysis and industry related research in support of potential investment opportunities; Help manage transactional due diligence process and communication with counterparties; Work with various departments including legal, accounting, leasing, development, finance, and property management to aggregate, interpret, and share information used to communicate both externally and internally for potential investments; Provide other support to Investments team as needed. Job Specifications: Bachelor s degree in finance, real estate or related technical field 1-4 years of commercial real estate, corporate finance, asset management, or investment sales experience, or background in investment banking or management consulting Experience with Argus a must. Financial modeling expertise, with experience in commercial real estate transactions and an in-depth understanding of real estate fundamentals considered a plus. Organized and task-oriented, able to work in a fast-paced, team-oriented environment with multiple deadlines, and adapt readily to changing priorities. Excellent written and oral communication skills with ability to convey technical information in a clear and concise manner. Experience analyzing financial statements, leases, and related documents for purposes of forecasting, underwriting, and analyzing tenant credit quality. Highly skilled in Microsoft Excel, PowerPoint, Word, and Argus
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Chennai
Work from Office
About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (I&P) with Experience Enhancers that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visitAgilysys.com. visit Agilysys.com. Mode: Work from Office Responsibilities In a technology startup environment , execute green field designs and implementations, build systems, engineering processes and delivery systems. Participate in and own delivering high quality software with customer focused features. Own or review component level designs. Collaborate with software architect on system level architecture. Collaborate with program management on product features and requirements. Ensure Agile software engineering best practices are utilized and are continuously enhanced. Ensure appropriate unit test coverage for product source. UI Design using HTML and CSS. Incorporating Instructiveness and responsiveness in the design using various JavaScript frameworks. Developing reusable UI Widgets/Controls. Unit Testing the code . Requirements Engineering degree from a reputed college. 5-10 years experience in application software product development. Proficient in Java Script Programming. Hands on experience in Java script frameworks/libraries like, AngularJS or ReactJS or both. Hands on experience in .Net programming. Additional experience in NodeJS, ExpressJS or MongoDB (MEAN stack - MongoDB, ExpressJS, AngularJS & NodeJS) is a major plus. Experience in Unit Testing frameworks like Jasmine, Karma etc. is also a plus. Strong passion for software development and customer delivery. Experience with enterprise software design and architecture. Proven track record of successfully deploying multiple software products and services to market. Strong communication skills (written and verbal) and ability to work with corporate stakeholders as well and technical experts. Experience with customer and scenario focused engineering. Other Desired Experience Hospitality experience. Relational database and unstructured data experience. Experience shipping software in globalized and localized environments. Exposure to delivering software as a service. Javascript,Angularjs,angular
Posted 1 month ago
5.0 - 8.0 years
8 - 13 Lacs
Chennai
Work from Office
The Agilysys Hospitality Cloud combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (IP) with Experience Enhancers that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visitAgilysys.com. visit Agilysys.com. Requirement Responsibilty : Proficiency in MongoDB Data Modeling Strong experience with MongoDB Query Index Tuning Experience with MongoDB Sharding Replication Troubleshooting MongoDB bottlenecks State-of-the-art MongoDB performance tuning capabilities Respond to incidents and ability to bring them to closure Ensure that the databases achieve maximum performance and availability Recommend and implement best practice Passion for troubleshooting the toughest problems and propose creative solutions Desired Experience : Hospitality Experience. mongo,Atlas
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Gurugram
Work from Office
What this job involves: High level of independence Do you work independently without close supervision We can offer you an exciting role where you can use this passion to enhance your skills and deliver consistent and qualitative Lease Administration Abstraction services for JLL Clients. You will liaise with internal parties to obtain appropriate lease documentation, work closely with colleagues within other Lease Administration teams to ensure workload is completed in a timely and accurate manner and escalate issues where required. This may include scope discussions; abstract critical and key information from leases and other contract documentation; abstract information into various lease database systems. Highest qualitative delivery Cross Check and verify Abstracts and System Data; verify and review System Reports and System Data for Accuracy and Completeness; perform Lease Document Matching and Review for completeness to be able to Abstract; Accurately record Lease Documents information into Master Document Control Log / Document Trackers; Work closely with internal Stakeholders to resolve Document/Abstraction related queries; Review landlord invoices to ensure adherence to lease requirement; prepare area, cost-schedule and events variance reports for validation projects; ensure our processes and procedures are maintained to ensure adherence with all internal and external compliance policies. Additional responsibilities Once you gain expertise in your role, an essential part of your role will involve documenting business processes, training and mentoring new team members, audit of work performed by new team members, work in a large team and consistently display team work and live up to JLL values. Sounds like you To apply, you need to have: Impeccable expertise Were looking for University Graduates, having Lease Abstraction expertise with at least 2-4 years of experience in office and Retail leases mainly. It would be wonderful if youve worked on Real estate commercial lease abstractions, and having an experience in using a property management/lease administration system for global clients. Immaculate knowledge You should possess sound computer skills in Microsoft Office (MS Excel, Outlook), Strong Project Management Skills, Excellent Verbal and Written Communication Skills, Strong organizational and interpersonal skills, Demonstrated ability to maintain and manage accurate data and to prioritize work within tight operational deadlines, Readiness to change, receptivity to new ideas, able to provide solutions and strategies for client needs and concerns when required, Attention to details, high degree of workplace ethics and integrity Avid Reader and fast learner If you have an interest in Reading, strong comprehension and paraphrasing skills, then this job is a perfect match for you. This job involves Innovative thinking, effectively manage self and other emotions, Self-motivated and a strong team player and delivery of the work in tight operational deadlines. We are looking for a candidate who is highly accountable and work with least supervision.
Posted 1 month ago
6.0 - 11.0 years
8 - 13 Lacs
Hyderabad
Work from Office
Whats your ambition Is it a big goal or small steps Professional or personal Wed like to know because at JLL, we make your ambitions our business. And if you have ambitions in Property Management, join us to be inspired by the best. You'll work as a Technical Manager, reporting to the Property Manager. In this varied role, your responsibilities will include but are not limited to: Managing the Technical aspects of the premises. Responsible for independently handling Technical operations & facility management. Handling the Planning, Analysis, Design, Implementation and Maintenance of Mechanical, Electrical & Plumbing Components across all common areas of the property Coordinating with agencies involved in Engineering, Soft Services, Logistics and Finance for project related activities. Will be handling the Operations & Maintenance of Distribution Transformers, DG Sets, UPS system, , ACBs and Electrical components to reduce breakdowns and downtime to minimum. Conducting energy audits to ensure adherence to organizational parameters and supervising regular inspections to prevent accidents and assure safety norms. Analyze Technical and Functional problems; ensure speedy resolution of the same. Execute projects & project related works in terms of Electrical, Civil & HVAC. Conduct weekly meetings and generating Weekly, Monthly, Quarterly, Half yearly and Yearly report. Arrange Quotations, billing with contractors & vendors for maintenance & new Installations as well as for improvement of present electrical system. Qualifications Candidate must be a BE (Electrical) with 6 -11 years of experience in facility management and utility maintenance. Should have prior experience of handling the role independently. Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Education and experience Bachelor of Technology in Electrical & Electronics Engineer. Youll need between Six and Eleven years experience in utility maintenance in Facility (OR) Property Management. A working knowledge of any major vertical industry will also be very helpful. An eye for detail Youll have an eye for detail and an ability to analyse qualitative and quantitative information and translate this into strategic deliverables. Great organisational skills Youll have great time management and organisational skills, and be good at meeting deadlines in a fast-paced work environment and adapting to your teams or clients changing requirements. What you can expect from us Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Posted 1 month ago
3.0 - 6.0 years
5 - 8 Lacs
Gurugram
Work from Office
You will be performing the role of client finance and accounting at the site and will be responsible for the the financial services scope and responsibility defined in the Property Management Services agreement with client. Your key deliverables will be to: Receive invoices from vendor and update in invoice tracker Prepare invoice stamp, review correctness of invoices, and obtain approval from property manager before sending to back office team for booking in accounting software. Process vendor payments and conduct vendor reconciliation twice a year with balance confirmation from vendors You will be responsible to accurate generation of common area maintenance, utility and other invoice, collection, updating in accounting software. Ensure the preparation of year-end expense reconciliation reports and monitor tenant collections/credits. Monitor collections and coordinate default proceedings Prepare all financial reports and review with Compliance and Liaisoning Manager. Assist in annual budget preparation and year-end recoveries.
Posted 1 month ago
4.0 - 6.0 years
6 - 8 Lacs
Bengaluru
Work from Office
Facility Coordinator What this job involves: POSITION GOALS To Assist & Deliver services in accordance with comprehensive IFM contract between JLL & Client KEY RESPONSIBILITIES Site Operations To achieve targets established by both the assistant facilities manager with a focus on continuous improvement. Achievement of the key performance indicators and service level agreement targets. Promoters Open, constructive and collaborate relations with superiors, subordinates, peers and clients. Ownership of the day-to-day administration including various report generation/MIS to the management. Ensuring an adequate supply of consumables/material and service for the proper operation of services and enter into supply and service contracts as approved by the client. Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. Maintain appropriate levels of petty cash to support FM operations. Vendor invoice processing aligned with Intel finance process. Contribute to the weekly FM meeting minutes and to the monthly management report to client and other reports as required. Delivery of agreed initiatives as per Intel and JLL initiatives road map. Assist FM (Move) to inspect churn and move works including night time or weekend works. KEY PERFORMANCE MEASURES Leadership Able to work with multiple teams Set examples within the team. Monitors personal performance measures and achieves results. Experience Diploma / Degree with experience in Soft Services management. 4-6 years of experience in development, implement and maintaining Soft Services Operation Task Skills Proficiency with Microsoft Word, Excel and PowerPoint. Good command of verbal and written English Personal Skills Ability to meet tight schedules and deliver high quality of work Required Skill Set High level of communication and interpersonal skills
Posted 1 month ago
2.0 - 3.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Accounts Executive Whats your ambition Is it a big goal or small steps Professional or personal Wed like to know because at JLL, we make your ambitions our business. And if you have ambitions in Property Management, join us to be inspired by the best. You'll work as an Accounts Executive, reporting to theProperty Manager In this varied role, your responsibilities will include but are not limited to: Processing CAM collections and tracking payments from residents Managing security deposit accounting and refunds Handling accounts payable for property expenses and vendor invoices Reconciling bank statements and maintaining financial records Preparing monthly financial reports for property owners or management Setting up new resident accounts and payment systems Managing resident billing inquiries and resolving payment disputes Processing lease renewals and fee updates Coordinating with property managers regarding delinquent accounts Providing payment options and facilitating payment plans when necessary Maintaining accounting software and resident management systems Processing utility billing and reimbursements Assisting with budget preparation and financial forecasting Supporting audit preparation and compliance documentation Coordinating with maintenance teams for billing of resident-caused damages Filing and organizing financial records Generating reports on occupancy rates, revenue, and expenses Supporting year-end financial reporting and tax documentation Implementing and maintaining internal financial controls Documenting procedures related to financial transactions Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Education and experience Bachelor's degree in Accounting, Finance, Business Administration, or related field Associate's degree with additional relevant experience may be considered 2-3 years of experience in property management accounting or related financial role Prior experience in residential property management is highly desirable Familiarity with property management software systems
Posted 1 month ago
3.0 - 6.0 years
5 - 8 Lacs
Hyderabad
Work from Office
Key Responsibilities and Accountabilities Layout the project plan and maintain project tracker on the initiatives to improve Employee Experience by evaluating the feedbacks in partnership with Transport operation team. Support & collate data and analyze & summarize findings for thematic presentations for Transport leadership w.r.t feedbacks received. Support the transport operations team with periodic review & justifications about the Employee feedbacks. Define and implement KPIs to monitor and manage the Leadership Travel experience. Define and implement KPIs to monitor the overall car rental transport function. Set up process and control mechanisms for bulk visitors travel, take the stakeholder feedback and have a corresponding action plan across all locations to provide a standardized experience keeping all stake-holders updated on city-wise nuances. Develop and upgrade the process documents covering all activities of Car rental/ Leadership travel and bulk visitor travel. Collaborate & support the key stakeholder of the operations team during crisis events. Qualifications and skills Graduate Degree with a Hospitality background is preferred. Sufficient post qualification domain experience in customer facing role management reporting function. Strong interpersonal skills, goodcommunication skills with the ability to interact with all levels of staff and Senior Management. Ability to adapt, follow tight deadlines, organize, and prioritize work and deliver results quickly. Ability to work as part of a team in a multi-discipline environment and in a matrix organization. Self-starter able to prioritize key tasks effectively. Experience in cross-functional teams e.g. across change management, business and 3rd party vendors. Strong analytical skills with the ability to understand business functions and processes swiftly. Intermediate or advanced level in all MS office applications including MS Visio, PowerPoint, and Excel
Posted 1 month ago
10.0 - 15.0 years
30 - 35 Lacs
Hyderabad
Work from Office
Position Name / Designation Property Manager Reporting To Operations Manager Essential Function Statements Essential and other important responsibilities and duties may include, but are not limited to, the following: Provide a comprehensive Property Management service to ensure that all amenities are resourced and maintained to high class industry standard. Ensure all services are performed as per Standard Service Specifications Preparation of Property management budgets and perform CAM collection Manage the budget efficiently and yield cost savings where possible without compromising quality of service. Maintain site accommodation and services, through contractors and direct labour, in most cost effective way. Ensures occupancy of sites complies with statutory legislation. Ensure quality of staff, appraising and developing them to ensure maximum contribution. Proactive liaison with local and Delhi municipal authorities. Interviews, selects, hires, supervises and reviews qualified building operation and management staff Manages critical relationships with client, tenants, and key vendors Reviews all building financial data with Ambience and Property Accountant Ensures that all client deliverables are submitted in a timely manner Acts as the liaison to local community public interest groups Manages vendor relationships Writes vendor contract specifications Oversees all vendor bidding Ensures that entire staff maintains a critical eye on all aspects of building physical care Fosters and maintains a Tenant is our Guest philosophy among the staff Qualifications Will be qualified degree holder with adequate Management experience of 10-15 years in Building Management Industry. Knowledge of : Thorough knowledge of computers and software using standard or customized software applications appropriate to assigned tasks Ability to train, assign, organize, prioritize, motivate, supervise and evaluate the work of assigned employees and contractors Ability to use logical and creative thought processes to develop solutions for short term and long term building systems needs Ability to develop and monitor budgets Ability to prepare and present accurate and reliable reports containing findings and recommendations Ability to comprehend and follow safety rules and regulations Ability to communicate well with others, both orally and in writing Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines and emergency situations Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology Demonstrate integrity and inventiveness in the performance of assigned tasks.
Posted 1 month ago
5.0 - 8.0 years
8 - 9 Lacs
Gurugram, Delhi / NCR
Work from Office
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Posted 1 month ago
1.0 - 3.0 years
1 Lacs
Udaipur
Work from Office
Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team, Job Description Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests, Act as an ambassador of the hotel and provide assistance to variety of requests Expected to make what seem to be impossible and unusual happen, Maintain a network of service providers for the efficient conduct in coordinating guest requirements, Ensure availability of printed materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc which may be handed over to guests, Manage the facilitation of guest request relating to dining activities (both inside and outside of hotel), shows, recreation, tours, transport, florists, doctor, dentist, child care and any other services which are not available at the hotel, Respond to queries positively, Develop guest preference records and guest history, Follow through all endorsements at the concierge and ensure completion, Ensure that all luggage, messages, parcels, etc are handled, delivered, retrieved or stored efficiently, Be transparent and responsible on matters involving finances, Maintain absolute integrity and trustworthiness in the team, Promote and follow a safe work environment, Promote and lead a service driven, results driven work environment, Follow departmental SOPs (Standard Operating Procedures) including all safety policies, Other duties as assigned, Qualifications Exceptional customer service skills Strong problem-solving abilities Ability to work flexible hours, including weekends and holidays Discretion and professionalism in handling confidential information Additional Information Bachelors degree in Hospitality Management or related field preferred, Proven experience in a customer service role, preferably in hospitality or a luxury service environment, Excellent communication and interpersonal skills, Strong organizational skills and attention to detail, Ability to multitask and remain calm under pressure, Knowledge of the local area and its attractions is a plus, Proficient in Microsoft Office Suite and property management systems,
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Jaipur
Work from Office
Company Description "Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities, By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality Discover the life that awaits you at Accor, visit https://careers accor,/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description We are seeking a detail-oriented and analytical Assistant Manager Revenue to join our team in Chennai, India In this role, you will play a crucial part in developing and implementing revenue management strategies to maximize our organization's financial performance, Assist in formulating and executing revenue management strategies and pricing decisions Analyze booking patterns, market trends, and competitive data to forecast demand and adjust pricing accordingly Monitor and optimize room rates, availability, and inventory to maximize revenue Generate and analyze daily, weekly, and monthly revenue reports Track and report on key performance indicators (KPIs), including occupancy, average daily rate (ADR), and revenue per available room (RevPAR) Prepare and present reports and recommendations to the Revenue Manager and other stakeholders Conduct market research to identify trends, opportunities, and threats Monitor competitor pricing, promotions, and market positioning Provide insights and recommendations based on competitive analysis Collaborate with sales and front office teams to ensure optimal pricing and inventory management Utilize revenue management systems (RMS) and property management systems (PMS) to track and manage inventory and pricing Ensure data accuracy and system integrity for effective decision-making Assist in training and mentoring junior staff or new team members in revenue management practices and tools Stay updated with industry trends and best practices through continuous learning and professional development
Posted 1 month ago
0.0 - 3.0 years
2 - 6 Lacs
Mysuru
Work from Office
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations Here, we believe in you and what you bring to the table There are many opportunities for development and advancement Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet Together, we embody the vision of responsible hospitality, Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster, Job Description We are seeking a detail-oriented and customer-focused Reservation Executive to join our team in Mysuru, India As a Reservation Executive, you will play a crucial role in managing room reservations, processing bookings, and ensuring a seamless reservation experience for our guests This position requires excellent communication skills, attention to detail, and a commitment to delivering exceptional customer service, Handle incoming reservations through various channels, including phone, email, and online booking systems Confirm reservation details with guests, including dates of stay, room type, and special requests Maintain accurate records of all reservations, cancellations, and modifications in the reservation system Provide information to potential guests regarding room availability, hotel amenities, rates, and policies Input and update reservations in the Property Management System (PMS) or Central Reservation System (CRS) Generate daily reports to track reservations and guest arrivals Collaborate with Front Desk, Housekeeping, and Sales teams to ensure smooth operations Handle guest inquiries and concerns promptly and professionally Assist in up-selling room upgrades, packages, and services to increase hotel revenue Prepare and submit reports on reservation trends, occupancy, and cancellations Perform daily, weekly, and monthly reservation audits to ensure accuracy and compliance with internal processes Qualifications High school diploma or equivalent (Bachelor's degree in Hospitality or related field preferred) Previous experience in hotel reservation or front desk position Proficiency in Property Management Systems (PMS), booking engines, and MS Office Suite Excellent verbal and written communication skills Strong customer service orientation with a professional and friendly demeanor Exceptional attention to detail and ability to accurately enter information Problem-solving skills with the ability to resolve conflicts and offer solutions effectively Excellent time management skills and ability to handle multiple tasks in a fast-paced environment Knowledge of hospitality industry trends and best practices Ability to work flexible hours, including weekends and holidays Multilingual ability is a plus Additional Information Experience is an asset, Prior experience working with Opera or a related system, Strong interpersonal and problem solving abilities, Fluency in English, additional languages are a plus,
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit. Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities. Checking the fire alarm in the lobby and following protocols as advised Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure. Communicate all issues to the concerned departments. Escalate to building manager, in case of delay. Please ensure the following area is checked on daily basis. 1. Lobby, entrance portico is neat and clean 2. AC working 3. All lights working 4. Air fragrance unit working, and lobby is felt with it 5. Rest rooms near and clean 6. Tissues/handwash/etc available 7. No water stagnation 8. Vanity counter neat and clean 9. Lobby plants positioned correctly, and it is clean. 10. All lift car interior is neat and clean. 11. All floor lift landing. Any revision in the roles and responsibility will be reviewed and update in every quarter
Posted 1 month ago
2.0 - 10.0 years
8 - 11 Lacs
Bengaluru
Work from Office
Weare looking for a passionate, energetic individual to join our Lending Servicesdivision. You will be part of team working as an extension to our US basedclient ensuring we fulfill the applicable SLAs. Key Responsibilities- Commercial Real Estate (CRE) Knowledge of U.S. Commercial Real Estate(CRE) industry across all property types - Multifamily, Office, Retail,Industrial, Lodging and Healthcare Knowledge of Property Operating Statementsand Rent Roll analysis Well versed with PD/LGD CECL riskrating concepts Experience in underwriting commercialproperties by analyzing/reviewing financial, leases and rent roll Experience in end-to-end CRE PortfolioMonitoring activity on behalf of Commercial Banks Ability to perform complex tasks with minimalsupport from supervisor Ability to inculcate the habit ofself-learning and sharing best practices Should be good in Excel functions(mandatory), not VBA The candidate should possess an understandingof various data sources like REIS, CoStar Managing capacity, efficiency and accuracy ofthe process. Update required trackers with latest status/updates Responsible for delivering 100% quality,meeting strict deadlines and ability to work under pressure Regular communication with the client toensure the expectations are met Support with project scoping, clientcommunication, resource staffing based on the requirement, end-to-end workflowmanagement, MIS reporting, etc. Responsible for adherence to client SLAs andPolicies Identify ways for improvement in efficiencygains and process improvement Perform ad-hoc tasks with detailedunderstanding on client requirement within stipulated timelines KeyCompetencies 2-14 years relevant experience in Commercial Real Estate (CRE) Qualified Chartered Accountant or MBA Financeor CFA or M. Com or equivalent degree. Excellent written verbal communication skillsand ability to build effective relationships with various stakeholders. Ability to multi-task independently under tighttimelines and eye for details.
Posted 1 month ago
4.0 - 9.0 years
4 - 7 Lacs
Pune
Work from Office
Role & responsibilities Oversee day-to-day operations of multiple residential/commercial buildings. Coordinate maintenance, repair, and renovation activities. Manage vendor contracts and supervise housekeeping, security, MEP, landscaping, and waste management teams. Monitor building systems (electrical, plumbing, elevators, HVAC, fire safety) and ensure timely servicing. Implement and ensure compliance with health, safety, and environmental regulations. Prepare budgets, control expenses, and track maintenance costs. Handle resident/client grievances and ensure timely resolution. Conduct regular facility inspections and audits. Ensure high standards of cleanliness, functionality, and customer service.
Posted 1 month ago
1.0 - 2.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Position: Housekeeping Executive/ Senior Executive, Bengaluru Business: Property and Asset Management, Bengaluru What this job involves You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager /Property Manager with any assigned projects and providing backup as and when required. Following would be your site deliverables: Taking daily property rounds, coordinating with the team to close any matters related to cleaning. Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client. Schedule weekly vendor meetings to discuss on daily issues if any. Maintaining / preparing monthly attendance summary record for salary. Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be. Developing and mentoring new and subordinate vendor staff Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services. Assisting in preparing and developing the documentation of standard policies and procedures Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams. Manage landscaping and gardening. Regularly brief all staff regarding their duties, designated areas of work and special instructions if any. Prepare and implement various checklists, at the frequency instructed in the suggested formats. Ensure the housekeeping staff is well groomed. Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity. Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner. Take feedback - customer needs assessment and evaluation of customer satisfaction levels. Site details: You will be working on Ecoworld - Brookfield Properties, which is a Property Management , located at Bellandur, Ecoworld Campus. Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Housekeeping Manager /Property Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous You will be building, maintaining, supporting and validating performance of subordinate staff workings. You will be providing customer oriented and best in class cleaning/hygiene services. You must pay attention to detail and have excellent problem-solving skills. customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction). Qualifications You will have a Degree / Diploma or relevant educational background in hotel management / hospitality with min 1-2 years of work experience preferred. Effective communication skills and customer-oriented service outlook is non-negotiable.
Posted 1 month ago
10.0 - 15.0 years
10 - 17 Lacs
Hyderabad
Work from Office
In this varied role, your responsibilities will include but are not limited to: Provide a comprehensive Property Management service to ensure that all amenities are resourced and maintained to high class industry standard. Ensure all services are performed as per Standard Service Specifications Preparation of Property management budgets and perform CAM collection Manage the budget efficiently and yield cost savings where possible without compromising quality of service. Maintain site accommodation and services, through contractors and direct labour, in most cost effective way. Ensures occupancy of sites complies with statutory legislation. Ensure quality of staff, appraising and developing them to ensure maximum contribution. Proactive liaison with local municipal authorities. Interviews, selects, hires, supervises and reviews qualified building operation and management staff Manages critical relationships with client, tenants, and key vendors Reviews all building financial data with Ambience and Property Accountant Ensures that all client deliverables are submitted in a timely manner Acts as the liaison to local community public interest groups Manages vendor relationships Writes vendor contract specifications Oversees all vendor bidding Ensures that entire staff maintains a critical eye on all aspects of building physical care Fosters and maintains a Tenant is our Guest philosophy among the staff Qualifications Will be qualified degree holder with adequate Management experience of 10-15 years in Building Management Industry. Knowledge of : Thorough knowledge of computers and software using standard or customized software applications appropriate to assigned tasks Ability to train, assign, organize, prioritize, motivate, supervise and evaluate the work of assigned employees and contractors Ability to use logical and creative thought processes to develop solutions for short term and long term building systems needs Ability to develop and monitor budgets Ability to prepare and present accurate and reliable reports containing findings and recommendations Ability to comprehend and follow safety rules and regulations Ability to communicate well with others, both orally and in writing Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines and emergency situations Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology Demonstrate integrity and inventiveness in the performance of assigned tasks. Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Education and experience Any Bachelors degree. Youll need between ten and fifteen years experience in Facility (OR) Property Management. A working knowledge of any major vertical industry will also be very helpful.
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Gurugram
Work from Office
You will be performing the role of client finance and accounting at the site and will be responsible for the the financial services scope and responsibility defined in the Property Management Services agreement with client. Your key deliverables will be to: Reponsible for Submission of MIS & Reports as per SLA's to respective stakeholders Preparation and submission of Monthly MMR taking input from each departments Adding Daily reports In DMR in Overview Tracking, Assigning and Closures of PPM in evolution Imprest handling at site To coordinate with EM for maintaining various trackers maintained at site. To coordinate with various section heads for following up for closing pending Complaints and preparing reports for delay in closing. To maintain record of various communication with external bodies and monitor them for reminders on case basis. Any other task responsibility assigned by the management time to time Reporting: You will be reporting to the Estate Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Asset Performance Report You must pay attention to detail and have excellent accounting and financial management knowledge and skills. Possess the ability to collate information into the system and maintain it in the record books. Qualifications You will have a Degree Diploma with relevant educational background in with min 2-3 years of work experience.
Posted 1 month ago
7.0 - 8.0 years
6 - 10 Lacs
Mumbai
Work from Office
Property and Asset Management What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing, and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices, and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals adhere on site All risk assessment recommendations are implemented and enforced for compliance. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Reporting: You will be reporting to Estate Manager Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people's dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry.
Posted 1 month ago
2.0 - 4.0 years
3 - 5 Lacs
Gurugram
Work from Office
What this job involves: High level of independence Do you work independently without close supervision We can offer you an exciting role where you can use this passion to enhance your skills and deliver consistent and qualitative Lease Administration Abstraction services for JLL Clients. You will liaise with internal parties to obtain appropriate lease documentation, work closely with colleagues within other Lease Administration teams to ensure workload is completed in a timely and accurate manner and escalate issues where required. This may include scope discussions; abstract critical and key information from leases and other contract documentation; abstract information into various lease database systems. Highest qualitative delivery Cross Check and verify Abstracts and System Data; verify and review System Reports and System Data for Accuracy and Completeness; perform Lease Document Matching and Review for completeness to be able to Abstract; Accurately record Lease Documents information into Master Document Control Log / Document Trackers; Work closely with internal Stakeholders to resolve Document/Abstraction related queries; Review landlord invoices to ensure adherence to lease requirement; prepare area, cost-schedule and events variance reports for validation projects; ensure our processes and procedures are maintained to ensure adherence with all internal and external compliance policies. Additional responsibilities Once you gain expertise in your role, an essential part of your role will involve documenting business processes, training and mentoring new team members, audit of work performed by new team members, work in a large team and consistently display teamwork and live up to JLL values. Sounds like you To apply, you need to have: Impeccable expertise Were looking for University Graduates, having Lease Abstraction expertise with at least 2-4 years of experience in office and Retail leases mainly. It would be wonderful if youve worked on Real estate commercial lease abstractions, and having an experience in using a property management/lease administration system for global clients. Immaculate knowledge You should possess sound computer skills in Microsoft Office (MS Excel, Outlook), Strong Project Management Skills, Excellent Verbal and Written Communication Skills, Strong organizational and interpersonal skills, Demonstrated ability to maintain and manage accurate data and to prioritise work within tight operational deadlines, Readiness to change, receptivity to new ideas, able to provide solutions and strategies for client needs and concerns when required, Attention to details, high degree of workplace ethics and integrity Avid Reader and fast learner If you have an interest in Reading, strong comprehension and paraphrasing skills, then this job is a perfect match for you. This job involves Innovative thinking, effectively manage self and other emotions, Self-motivated and a strong team player and delivery of the work in tight operational deadlines. We are looking for a candidate who is highly accountable and work with least supervision. On-site Gurugram, HR Scheduled Weekly Hours: 40
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Day to Day Management of Property Portfolio proactively develops service levels across the portfolio to exceed client expectations. Ensure that day to day operation of electrical System. Make the Electricity, Power back up bills with Zero error and distribution to all tenants Ensure smooth operation of DG sets, transformer, LT panels and Pumps. Coordination of AMC vendor to ensure time to service for all equipments Preparing 52 Week schedule and allotted to technician for PM activity. Responsible for Planning/Scheduling and conduct of Annual Shut down Maintenance along with Senior Technical Manager and in consultation with RGA Technical Lead. Coordination with BESCOM team if any billing error. Validating PPM activity and ensure the equipment service. Respond to all correspondence within a suitable time period. Regularly visit the properties in your portfolio and to carry out a thorough site inspection on each visit. Follow up all visits with a site inspection report. Ensure only approved contractors are inducted. Regularly monitor service delivery of contractors. No Work/Purchase orders are recommended to new vendors not meeting statutory requirements. While carrying out site walkthrough, identify any potential insurance risks across your portfolio. Personal Work Planning and Time Management. Introduce innovative ways to improve what we do and to anticipate and alleviate potential problems. Put measures in place to prevent problems recurring and ensure speedy progress and problem resolution. Attend Daily meetings to update team and encouraging team members to contribute. Constantly review record keeping procedures for self and team, implementing changes as required. Prepare & Implement Disaster & Emergency management plan. Additional Responsibilities: Manage Shift schedule of Technicians.. Ensure Technical training are planned and executed as per procedure. Assign daily duties and monitor work carried out MSTs.. Coordinate any work undertaken by BESCOM outside the perimeter of RGA Tech Park which will have an effect on power supply to RGA Tech Park.. Ensure Team is following the Safety Procedures while working inside the Electrical Room. Be responsible for additional power requirements (Power/light points) for any events. Support the Team during Handing/Taking over Procedure of leased premises as per SOP.
Posted 1 month ago
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