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5.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Skill required: User-Generated Content Moderation - Content Moderation Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself and when interacting with team members.Additional Skills-Be a team player and value cohesiveness.To step up in the absence of a Trainer/ QCer." What are we looking for "As a Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. " Roles and Responsibilities: "oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans.Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools.oProficiency in using software and systems necessary for team operations.oAbility to analyze data and generate meaningful insights to drive performance improvements.Conflict Resolution:oCapability to manage conflicts within the team and mediate disputes.oSkill in maintaining professionalism and promoting harmony in challenging situations.Adaptability and Flexibility:oOpenness to change and ability to adapt to evolving business requirements.oFlexibility to manage unexpected challenges and adjust plans accordingly.Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively.Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement.Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself Qualification Any Graduation
Posted 2 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Urgent requirement for Content Writer with 0-5yrs of exp Walk in: Time : 10:30am to 5pm Date :16th July 2025 to 18th July 2025 Contact: Mounika- 04067779332/7093748181(WhatsApp) Venue : Yashoda Corporate Office Plot No 64 8-2-248/1/7/64, Cooperative Housing Society, Nagarjuna Hills, Panjagutta. Icici bank Lane First Left & First Right Yashoda Building
Posted 2 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Gurugram
Work from Office
Responsibilities: * Collaborate with creative team on brainstorming sessions * Write compelling copy for marketing campaigns * Edit and proofread all written materials * Meet deadlines consistently Work from home
Posted 2 weeks ago
7.0 - 11.0 years
0 - 2 Lacs
Chennai
Work from Office
Job Description: Content Leadership and Strategy: Develop and implement a comprehensive content strategy that aligns with the company's broader marketing goals and initiatives. Lead and oversee the content lifecycle from ideation, creation, distribution, and management to analysis. Establish content KPIs and ensure that all content is driving brand awareness, engagement, leads, and conversions. Content Creation and Oversight: Oversee the creation of a wide array of content types, including blogs, whitepapers, infographics, and videos, ensuring they meet high-quality standards and are SEO-optimized. Review and approve content pieces, ensuring they align with brand voice, style guides, and marketing objectives. Collaborate with design teams to ensure that the visual elements of the web and social media platforms align with the content. Content Analysis and Optimization: Utilize analytics tools to track content performance and user engagement, making data-driven decisions to improve content strategy. Regularly review and adjust content based on performance metrics and feedback, optimizing for search engines and user experience. Business Storytelling: Craft and tell persuasive business stories that resonate with the target audience and stakeholders. Translate complex ideas and data into compelling and understandable narratives. Multi-Medium Messaging: Create messaging that can be effectively used across various platforms, including web content, social media, email, video, and print materials. Ensure messaging consistency and adaptability to different communication channels. Communicate ideas and concepts effectively, using data and storytelling to engage and persuade. Possess a good eye for design, providing input on visual elements and collaborating with designers to create engaging visuals Create storyboards and visual representations to enhance messaging and presentations Content Calendar Management: Create and manage a content calendar to ensure timely and relevant content delivery. Monitor industry trends and adjust the content strategy accordingly. Team Management and Development Lead, manage, and mentor a team of content creators, editors, and strategists. Foster a collaborative environment and guide the content team in producing high-quality materials. Cross-Functional Collaboration: Work closely with the marketing head and other department leads to develop integrated content strategies. Partner with the sales/pre-sales team to create content that supports sales enablement and lead-generation efforts. Liaise with external agencies and vendors as needed. Stakeholder Engagement: Engage with key internal stakeholders to understand business objectives and translate these into content strategies that support various functions within the organization Communicate content strategy and results to senior management and gather feedback to refine content initiatives. Primary Skillset & Preferred Experience: Proven experience in content strategy and team management within a marketing framework Strong leadership skills with the ability to drive content initiatives and inspire a team Expertise in SEO, content marketing, digital marketing, and social media strategy. Proficiency in content management systems, Google Analytics, and project management tools. Excellent communication, writing, and editorial skills. Experience in creating content for various formats and channels, including digital and traditional platforms. Ability to analyze content performance and use data to inform content decisions. Experience in the automotive domain is a plus Strong project management skills with the ability to manage content schedules and deadlines within a fast-paced environment. portfolio that demonstrates a strategic and creative approach to content creation and marketing.
Posted 2 weeks ago
3.0 - 5.0 years
0 - 2 Lacs
Chennai
Work from Office
Job Description: Content Strategy, Content Curation, Creating high-quality, engaging, and SEO-optimized content across various channels such as websites, blogs, social media, email, whitepapers, case studies, marketing materials and more. Content Editing and Proofreading Ensuring the accuracy, clarity, and consistency of content by editing and proofreading materials for grammar, spelling, punctuation, style, and adherence to brand guidelines. Content Governance: Ensuring compliance with legal, regulatory, and brand guidelines in all content produced. Content Promotion: Collaborating with the marketing team to promote and distribute content through various channels, including social media, email marketing, and sales support. Brand Equity: Brand Messaging, Brand Storytelling Content Performance Analysis, Manage Content Stakeholder Management Primary Skillset & Preferred Experience: Basic understanding of SEO and other digital marketing areas and Project Management Tools
Posted 2 weeks ago
4.0 - 5.0 years
6 - 7 Lacs
Mumbai
Work from Office
Media Tracking of India is looking for Translators to join our dynamic team and embark on a rewarding career journey. Translation : Translate written documents, texts, manuscripts, speeches, or audio recordings from one language to another accurately and fluently. Interpretation : Provide interpretation services for verbal communication, such as in meetings, conferences, legal proceedings, or medical appointments, ensuring effective communication between parties who speak different languages. Cultural Understanding : Possess a deep understanding of the cultural nuances, idioms, expressions, and social conventions of both the source and target languages to ensure accurate and culturally sensitive translations. Research : Conduct research and reference materials to clarify ambiguous terms, technical jargon, or cultural references in the source text and ensure accurate translation. Proofreading and Editing : Review and proofread translated documents or interpretations to ensure grammatical accuracy, coherence, and fidelity to the original message. Specialization : Some translators specialize in specific fields such as legal translation, medical translation, technical translation, literary translation, or localization for software and websites. Use of Translation Tools : Utilize computer - assisted translation (CAT) tools, translation memory software, and terminology databases to enhance translation efficiency and consistency. Client Communication : Communicate effectively with clients, including discussing project requirements, negotiating terms, providing progress updates, and addressing client feedback and revisions.
Posted 2 weeks ago
2.0 - 7.0 years
1 - 4 Lacs
Noida
Work from Office
"Write clear, engaging content for blogs, websites & social media. Research, edit, and ensure SEO-friendly writing. Creativity a must!" Required Candidate profile Content writing, content curator
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job Description: The offshore Revenue Specialist will perform various transactional level activities to support the revenue operations of our organization. Responsibilities will encompass Job Setup, Data Entry, Document Management, Document Transfers, Policy Management, Auditing, and incident management. Responsibilities: English Proficiency : Efficiently speak and understand English. Should be able to communicate effectively Data Entry: Accurately input data and maintain records in our designated databases or software systems, following established protocols and guidelines. Proof Reading : Candidate should efficient in reading, understanding and interpreting contract document Job Setup: Efficiently set up and organize job-related information in our systems, ensuring accuracy and completeness. Document Management: Manage and organize various documents, ensuring their proper categorization, storage, and retrieval when needed. Document Transfers: Facilitate the smooth transfer of documents between internal teams or external parties, ensuring timely delivery and adherence to security protocols. Policy Management: Assist in the implementation and maintenance of revenue-related policies and procedures, ensuring compliance and adherence across the organization. Auditing: Perform regular audits of revenue-related records, transactions, and processes to identify discrepancies, errors, or areas for improvement. Collaborate with relevant stakeholders to address any issues or concerns discovered during audits. Incident Management: Handle incidents promptly and effectively, addressing any issues or concerns raised by internal or external stakeholders. Escalate complex incidents to the appropriate teams for resolution. Issue Resolution: Work collaboratively with team members and cross-functional departments to resolve revenue-related issues, providing timely and effective solutions to ensure smooth operations. Qualifications: Proficiency in using relevant software systems, databases, and tools for data entry and document management. Strong organizational and time management skills to handle multiple tasks and meet deadlines. Excellent communication skills, both written and verbal, to effectively collaborate with internal and external stakeholders. Analytical mindset to identify and resolve discrepancies or errors during auditing processes. Ability to work independently with minimal supervision, while also being a team player when required. Prior experience in revenue operations, data entry, or administrative roles is preferred. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Posted 2 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
Gurugram
Work from Office
Roles and Responsibilities Provide administrative support to the editorial team, including scheduling meetings and managing calendars. Coordinate with authors, designers, and other stakeholders to ensure timely delivery of projects. Assist in proofreading and editing tasks such as copy editing, developmental editing, and proof reading.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Kolkata
Work from Office
SUMMARY This is a remote position. Hiring Graduate freshers for Content moderator/editor role in a top leading MNC(Work From Home) ,at Kolkata Salary 2.75 lpa Job Type- Full Time Job Summary: In this role, you will be responsible for analysing and interpreting news data, identifying trends, and providing insights to support our editorial team. You will closely collaborate with news editors and reporters to ensure accurate and timely news coverage. Key Responsibilities Monitor and analyse news data to track developments and identify trends. Provide data-driven insights and recommendations to support editorial decisions. Collaborate closely with the editorial team to ensure accurate and timely news coverage. Stay up-to-date with industry developments and trends. Requirements Bachelor's degree in Journalism, Communications, or related fields are preferred. Excellent analytical and communication skills. Ability to work under pressure and meet deadlines. 5 days working with 2 rotational week off Should be ok with US shift timing evening and night shift Benefits - Competitive salary and benefits package. - Opportunities for career growth and development. - Collaborative and dynamic work environment. - Company will give system to work from home.
Posted 2 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
Pimpri-Chinchwad
Work from Office
Hiring Proofreader (On-site, Pune – Pimple Nilakh) with 2–3 yrs exp. Must have excellent grammar, attention to detail & proofreading skills. Full-time role at 1XL. Salary 30K–40K/month. Apply now to ensure top content quality across platforms.
Posted 2 weeks ago
2.0 - 4.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Greetings from Tech Mahindra! We are looking for an organized, detail-oriented professional to join our team as a Project Coordinator. If you're passionate about academic publishing and editorial operations, this is your opportunity to grow with a global leader. NOTE: As per Tech Mahindra the designation on papers will be "Sr. Associate Analyst BPS/U2 Key Responsibilities: Works with Project Managers and Project Coordinator Leads to deliver LS- projects. Ensures projects are coordinated to Learning Solutions rules and guidelines within set budget parameters. Reports on progress of LS projects to Project Lead and flags key concerns. Works within activity level pre-press spend defined by the Project Manager and reports this to appropriate stakeholders, project, and program teams Identifies risks, issues, and creates mitigation plans, reporting back to Project Manager and Project Coordinator Leads for approval. Coordination of projects, working with the following teams: Production Design, Production Control, Production Editorial, Quality Assurance and Asset Teams. Follow project management methodology (documents, policies, governance) to Education guidelines, use Education project management tools, and contribute to continuous improvement of project management and process. Manage the interdependencies between print and digital components, functional groups, and activities. Identify and analyze critical paths. Works with Project Managers and Project Coordinator Leads to deliver LS- projects.dge-based Content Management System(s) Send your CV to: kk00922988@techmahindra.com Or WhatsApp: 8919328728
Posted 2 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Pune
Work from Office
We are looking for a creative Content Writer to support our sales and marketing efforts. The ideal candidate will craft compelling content that drives engagement, promotes products/services, and supports marketing campaigns across multiple channels.
Posted 2 weeks ago
3.0 - 6.0 years
2 - 6 Lacs
Karnataka
Work from Office
Well, then this is for you. We are looking for creative folks (preferably with interest and understanding of mental health) who can design content, events and programs which roots into the broad human psychology, and can engage our user's community. Responsibilities Create content for social media, newsletters etc. Create on line and offline events for community engagement. Writing all forms of content (text, audio, video) for all channels of YourDOST. Writing research-backed articles, whitepapers, books etc based on primary and secondary data. Coming up with amazing copy for headlines, email subjects, posters, campaigns etc Requirement Strong knowledge or a background in psychology/ coaching. Very very very creative (probably the only requirement for this role - rest can be learnt or taken help of) Proven creativity in college/ job - esp around events/ activities/ content creation. Working Structure: 5 days a week, from Office (HSR Layout, Bangalore),
Posted 2 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
Bengaluru
Work from Office
We at Yellafin Private Limited , Bangalore, are seeking intellectually curious and adaptable Content Writers who thrive in dynamic environments and enjoy exploring diverse industries and topics. This role is perfect for avid thinkers who can seamlessly transition between different subjects, adapt to varying client needs, and bring fresh perspectives to complex challenges. !! This is a 5-day Work From Office job, no exceptions. Role & responsibilities Produce high-quality written content for different purposes, including blog posts, articles, website content, and other marketing materials. Write engaging and persuasive pieces that capture the target audience's attention and meet the company's objectives. Research and synthesize information from multiple sources to create original insights and perspectives on diverse topics. Collaborate with marketing teams, account managers, and creative departments to conceptualize and deliver content solutions that meet client objectives. Stay up to date with industry trends, best practices, and emerging technologies in content writing and digital marketing. Preferred candidate profile Must have completed a Bachelor's degree in any field with strong written communication skills. Fresh graduates to candidates with relevant writing experience are encouraged to apply. Demonstrated ability to write clearly, creatively, and persuasively across different topics and formats. Flexibility and adaptability to work in a fast-paced environment and handle diverse writing assignments. Must have Intellectual curiosity - Genuinely enjoy learning about new subjects and can find interesting angles in any topic. Can Adapt Well - Thrive when switching between different processes, writing styles, and project requirements throughout the day. Can Recognize Patterns - Can spot connections between seemingly unrelated concepts and draw insights from diverse experiences. Comfortable with Ambiguity - Don't need rigid structures and can work effectively with evolving requirements post initial briefs. The applicant has to come to the office to work , meaning he/she can neither take the work home nor work from home. Should ideally be prepared to join our organization within a week (or less) of having passed the final interview stage. Note: This is an entry-level position perfect for curious minds. We're committed to providing training and guidance to selected candidates, helping them master the art of learning anything quickly, and become the kind of versatile professional who can tackle any content challenge with confidence.
Posted 2 weeks ago
3.0 - 6.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Role & responsibilities Support the customer in technical writing work by following applicable standards and working procedures. Assist in providing technical documentation solutions for Oil and Gas components. Create, update, or standardize the Repair and Maintenance manuals, build sheets, parts catalogs, Bill of materials, testing procedures, manufacturing specifications. Interact with the product/tool owners and gather all the information required to start developing new guides and update the existing guides. Convert the legacy documents to required online platform Coordinating the approval process for the technical documentation. Organizes reviews and ensures documentation meets customer requirements Update manuals as per redlines/ markups from SME or technology. Interact with SMEs/ Tool owners for feedback clarification. Technical writing of new tool lines under customer/ SME's guidance. Keeping an updated knowledge of the main characteristics of the relevant products and a good awareness of the most common publishing tools on the market Work Experience Required Skills (Technical Competency): Degree in Mechanical Engineering or equivalent preferred. Desired Skills: Excellent writing and grammar skills and be able to work independently. Demonstrated oral and written communication skills Ability to work in a global, decentralized environment
Posted 2 weeks ago
0.0 - 5.0 years
1 - 6 Lacs
Hyderabad
Remote
Auryss AI is hiring Content Moderators to review and analyse digital content (text, images, video, and audio) to ensure compliance with platform policies. This role requires resilience and discretion, as you'll be exposed to content that may be graphic or sensitive. You'll act as a frontline guardian of the digital space, helping uphold trust and safety standards across platforms. Key Responsibilities: Review and moderate user-generated content across multiple formats (text, images, videos). Enforce platform-specific community guidelines and safety standards. Identify and escalate content that may be harmful, inappropriate, or in violation of policy. Collaborate with internal and external teams to refine moderation workflows. Maintain confidentiality and adhere to data protection protocols Preferred Skills & Requirements: Strong analytical thinking and logical reasoning. Ability to detect and understand nuanced content in multiple languages (regional language proficiency a plus). Strong time management and attention to detail. Customer-focused mindset and collaborative approach. Excellent communication skills (written & verbal) Familiarity with moderation tools and content review platforms Adaptability to sensitive content and ability to stay emotionally resilient. What We Offer: 100% Remote Work Opportunity (for eligible projects) Remote flexibility for selected roles Hands-on experience with real-world AI content moderation workflows Flexible Hours with Shift Rotations Be part of a fast-growing, AI-first company shaping safer digital experiences Work with expert teams across 50+ languages and content types Mental health and wellness support built into our processes Ready to Apply? Fill out the form https://forms.gle/15GTsGjFjzcKf7F1A
Posted 2 weeks ago
0.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact virtual drive for freshers for the role of Process Associate, Content Moderation roles (Language specialist) || Hyderabad on 18 July 2025 **Candidate should be able to read/speak/comprehend English and Marwari/Gujarati/Mizo/Pashto languages. Drive Date: 18-July-2025 Drive timings: 11:30 AM - 1:30 PM MS Teams Meeting ID: 425 793 503 0861 MS Teams meeting passcode: kx6PA7Dx Location: Hyderabad (Work from office) Experience: Only Freshers are eligible Shifts: Flexible with any shift Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications • Any Graduate (except Law) • Freshers are eligible Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for the interview.
Posted 2 weeks ago
1.0 - 4.0 years
3 - 3 Lacs
Noida
Work from Office
Role & responsibilities 1. Research, write, and edit engaging and informative content related to college data. 2. Create and curate content to stimulate conversation, encourage participation, and provide value to our community members. 3. Source college reviews from a variety of online platforms, including but not limited to, review websites, social media, forums, and alumni networks. 4. Collect and curate student-generated content, including written reviews, photos, videos, and social media posts, for use on our platform. 4. Edit and proofread content for clarity, grammar, style, and adherence to brand guidelines. 5. Utilize various sources to compile data and insights relevant to college data and industry trends. 6. Proactively engage with our community across various online platforms, including social media, forums, and community groups Preferred candidate profile 1. Bachelor's degree in [relevant field] or a related discipline. 2. Proven experience as a Content Writer with a focus on SEO optimization. 3. Passion for education and understanding of the college experience from the student perspective. 4. Detail-oriented with a commitment to delivering high-quality work within deadlines. Strong organizational and communication skills. 5. Monitor community discussions and ensure adherence to community guidelines and standards. We would be glad to see your work and understand if your style of writing is aligned with our expectations, feel free to share your sample work at +91 92118 48578.
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Jaipur
Work from Office
We are looking for talented individuals with excellent writing and grammar skills to join our team. As a content writer, they will be responsible for conducting comprehensive research to produce high-quality and engaging content.
Posted 2 weeks ago
2.0 - 4.0 years
6 - 10 Lacs
Bengaluru
Work from Office
*Key Responsibilities: Research and develop compelling content for hotel websites, showcasing their unique offerings. Optimize website performance using effective SEO strategies and keyword research. Write high-quality blogs for our customers and company platforms, highlighting the benefits of our software solutions. Collaborate with cross-functional teams to ensure seamless communication and project execution. Manage customer relationships and provide exceptional support to ensure satisfaction.
Posted 2 weeks ago
1.0 - 6.0 years
0 - 3 Lacs
Mumbai
Work from Office
Roles and Responsibilites: We seek a highly organized and detail-oriented individual with a passion for fashion and creative writing to join our team as a Digital Writer. As part of the role the resource must research and produce trending and exclusive content for the Femina Pageants website centered around the genre of beauty, fashion and entertainment. The resource should be able to conduct interviews with industry stalwarts, and celebrity practitioners. Furthermore, meeting goals and deadlines while keeping updated on the latest trends and covering all critical news on national and international beauty queens and events associated with reigning and former pageant winners and finalists is essential.
Posted 2 weeks ago
0.0 - 2.0 years
1 - 4 Lacs
Mumbai
Work from Office
Total Experience (Years) : 0 - 6 months Portfolio & Deliverables: Possesses understanding of public relations especially about media relations tools. Is open to learning various tools of Public Relations. Develop Online and offline research skills -able to search client industry materials from net & Attempts to give insights for client program. Demonstrates working to quality standards, pays attention to detail. Able to draft first cut for review presentations. Shares ideas on monthly plans, does first draft of MOM & WIP with no careless errors-no grammatical errors in all client communications Learn to demonstrate in-depth knowledge of media landscape, PR industry, Current affairs and sectors of clients previously handled. Carries excellent media relations across beat and editor level/senior journalist level journalists. To manage client servicing and implementation of campaign plan along with the team. Very good writing and editing skills; from press releases to newsletters to executive speeches and guest columns
Posted 2 weeks ago
0.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
About the Role We are seeking a highly skilled and enthusiastic Tamil Content & Community professional to join our team. As a key member of our community operations, you will play a vital role in engaging with regional communities and growing our user base. This is an ideal opportunity for someone who enjoys working in a fast-paced startup environment and is eager to learn about user engagement, content operations, and community building. Responsibilities: Manage day-to-day communication with users and be their primary point of contact. Work closely with matchmakers, content creators, and moderators to grow and engage the Tamil-speaking user base. Assist in developing strategies for onboarding, supporting, and upskilling matchmakers and content creators. Collaborate with the product team to gather user feedback and support the launch of new features. Support micro-influencers within our ecosystem and drive activities like matchmaking, virtual gifting, and radio shows. Stay updated with the latest social media trends to bring fresh ideas that improve user engagement. Ensure a vibrant and positive user experience for the Tamil-speaking community. Requirements: Fluency in Tamil (spoken and written) and a strong understanding of Tamil culture and trends. Interest in user engagement, community building, or operations in app-based platforms. Ability to communicate with users and creators in a professional yet friendly manner. Active on social media and aware of trending content, creators, and regional preferences. Willingness to learn how to work with content creators and support community growth. Basic understanding of user behavior and interest in analyzing simple engagement metrics. Proactive attitude with the ability to take ownership of tasks and follow through. Comfortable juggling multiple responsibilities and working with different teams. Strong communication and problem-solving skills.
Posted 2 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Pune
Work from Office
Role & responsibilities Job Responsibilities: Write clear, engaging, and original content for blogs, websites, product descriptions, email campaigns, and social media. Conduct in-depth research on industry-related topics to develop original content. Collaborate with marketing, design, and product teams to produce content that drives traffic and conversions. Optimize content for SEO, including keyword research, internal linking, and meta descriptions. Edit and proofread content for grammar, clarity, and tone. Maintain a consistent brand voice across all content. Stay updated with content trends, audience preferences, and industry news. Requirements: Bachelors degree in English, Journalism, Communications, Marketing, or a related field. Proven experience as a content writer, copywriter, or similar role. Excellent writing, editing, and proofreading skills. Familiarity with SEO best practices and content management systems (e.g., WordPress). Ability to work independently and manage multiple projects under tight deadlines. Strong research and organizational skills. Portfolio of published work is required.
Posted 2 weeks ago
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