Content Creator Job Summary : We are looking for a creative and detail-oriented Content Creator to develop engaging and high-quality content across digital platforms. You will be responsible for crafting compelling blog posts, social media content, videos, graphics, and other forms of media that align with our brand voice and goals. Key Responsibilities: A content creator is responsible for generating engaging and relevant content across various digital platforms. The job involves creating written, visual, and multimedia content to attract and retain a target audience. Key responsibilities may include researching industry-related topics, generating ideas for new content, producing and editing content, collaborating with other team members, and optimizing content for search engines and user experience. Additionally, a content creator may be required to stay updated on industry trends and best practices, and analyze content performance to make data-driven decisions. Strong communication skills, creativity, and proficiency in content creation tools and platforms are essential for this role. Qualifications and Requirements: Bachelor s degree in Marketing, Communications, Journalism, or related field (preferred) Proven experience as a content creator, copywriter, or similar role Proficiency in content creation tools (e.g., Canva, Adobe Creative Suite, CapCut, etc.) Strong writing, editing, and storytelling skills. Job Category: Content Creator Job Type: Full Time Job Location: Trivandrum
We are looking for a proactive and customer-focused Customer Relationship Executive to manage client interactions, address customer queries, and ensure a smooth customer experience. The ideal candidate should have excellent communication skills, strong problem-solving abilities, and the capability to build and maintain positive customer relationships. Key Responsibilities: Excellent verbal and written communication skills Strong interpersonal skills with the ability to build trust and rapport with customers. Ability to handle customer queries, complaints, and escalations professionally. Problem-solving skills with a customer-centric approach. Good organizational and time-management abilities. Basic computer knowledge (MS Office, CRM tools, email handling). Ability to work in a fast-paced environment and manage multiple tasks. Patience, empathy, and strong listening skills. Preferred Skills: Interact with customers through calls, emails, and messages to resolve queries and provide timely information. Maintain strong relationships with existing customers and ensure customer satisfaction. Assist customers in understanding products, services, policies, and processes. Handle customer complaints, resolve issues, and escalate complex cases when required. Follow up with customers on pending matters, service requests, and feedback. Maintain accurate records of customer interactions and update CRM or related tools. Coordinate with internal teams (sales, support, operations) to deliver solutions efficiently. Identify customer needs and suggest appropriate services or support options. Contribute to improving customer experience and service quality.
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