Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : DevOps Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Engineering Summary :As an Operations Engineer, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve working with DevOps tools and technologies, ensuring system availability, and resolving production issues. Roles & Responsibilities: Design, implement and maintain DevOps pipelines and infrastructure using tools like Jenkins, Ansible, and Docker. Ensure system availability, reliability, and scalability by monitoring and analyzing system performance, identifying and resolving production issues, and implementing preventive measures. Collaborate with cross-functional teams, including developers, testers, and infrastructure teams, to ensure seamless delivery of software products and services. Automate manual processes and tasks using scripting languages like Python and Bash, and implement continuous integration and delivery (CI/CD) pipelines. Stay updated with the latest advancements in DevOps tools and technologies, and integrate innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Experience in designing and implementing DevOps pipelines and infrastructure using tools like Jenkins, Ansible, and Docker. Must To Have Skills:Strong understanding of Linux/Unix operating systems and shell scripting languages like Python and Bash. Good To Have Skills:Experience with cloud platforms like AWS, Azure, or GCP. Good To Have Skills:Experience with container orchestration tools like Kubernetes. Good To Have Skills:Experience with monitoring and logging tools like Prometheus, Grafana, and ELK stack. Additional Information: The candidate should have a minimum of 7.5 years of experience in DevOps. The ideal candidate will possess a strong educational background in computer science, software engineering, or a related field, along with a proven track record of delivering impactful DevOps solutions. This position is based at our Mumbai office. Qualification Engineering

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Site Reliability Engineering Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 Years of Education Summary: As a Site Reliability Engineer in Application/Cloud Support, you will be responsible for ensuring the reliability, scalability, and performance of critical business systems. Your typical day will involve identifying and solving issues within multiple components of these systems, utilizing your expertise in Site Reliability Engineering. Roles & Responsibilities: - Lead efforts to improve the reliability, scalability, and performance of critical business systems, utilizing your expertise in Site Reliability Engineering. - Collaborate with cross-functional teams to identify and solve issues within multiple components of these systems, acting as a software detective to ensure their smooth operation. - Develop and implement monitoring and alerting systems to proactively identify and address potential issues before they impact system performance. - Automate manual processes and tasks to improve system efficiency and reduce the risk of human error. - Stay up-to-date with the latest advancements in Site Reliability Engineering and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Expertise in Site Reliability Engineering. - Good To Have Skills: Experience with cloud technologies such as AWS or Azure, and proficiency in programming languages such as Python or Java. - Strong understanding of system architecture and design principles, including experience with microservices and containerization technologies such as Docker and Kubernetes. - Experience with monitoring and alerting tools such as Prometheus, Grafana, or Nagios. - Solid grasp of automation and configuration management tools such as Ansible, Chef, or Puppet. - Experience with incident management and root cause analysis processes, including experience with tools such as JIRA or ServiceNow. Additional Information: - The candidate should have a minimum of 7.5 years of experience in Site Reliability Engineering. - The ideal candidate will possess a strong educational background in computer science, engineering, or a related field, along with a proven track record of delivering impactful solutions in Application/Cloud Support. - This position is based at our Bengaluru office. Qualification 15 Years of Education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Site Reliability Engineering Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve L1 and L2 troubleshooting and providing hardware/software support. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Provide ongoing technical support and maintenance for production and development systems and software products. Configure services running on various platforms and implement technology at the operating system-level. Troubleshoot and resolve L1 and L2/ basic and intermediate level issues. Collaborate with the team to discuss and contribute to work-related discussions. Provide solutions to work-related problems. Professional & Technical Skills: Must To Have Skills:Proficiency in Site Reliability Engineering. Good To Have Skills:Experience with cloud platforms such as AWS or Azure. Strong understanding of system administration and network protocols. Experience with monitoring and alerting tools such as Nagios or Prometheus. Hands-on experience with scripting languages like Python or Bash. Solid grasp of ITIL processes and best practices. Additional Information: The candidate should have a minimum of 3 years of experience in Site Reliability Engineering. This position is based at our Hyderabad office. A 15 years full time education is required. Qualifications 15 years full time education