11 Projectprogram Management Jobs

The position of Techno Functional Support Analyst at Oracle involves providing excellent customer service support for Fusion Suite of HCM products. You will be responsible for tracking incidents, diagnosing issues, replicating problems, troubleshooting, and resolving complicated and critical cases. Your main role will be to troubleshoot and resolve highly complex techno-functional problems, with a focus on providing customer service at a technical and functional level to drive complete incident resolution. Your daily tasks will involve working directly with customers, advising on Oracle product usage, resolving critical issues, managing customer problems, and serving as a Situation Manager for sensitive cases. Key skills required for this role include high-level techno-functional expertise, knowledge of Oracle products, strong problem-solving abilities, and excellent customer interaction skills. You will have the opportunity to work with both Cloud and On-Premise customers, with responsibilities such as knowledge sharing, formal mentoring, and creating/reviewing Knowledge Articles. Qualifications: Must Have Skills: - 10+ years of experience in implementing, supporting, or upgrading SaaS HCM suite of products, with at least 1 implementation experience on SaaS HCM Products. - Ability to read and decipher software Log and Trace files to determine problem resolution. - Conduct functional testing as per business requirements and perform data analysis. - Strong written and verbal communication skills in English. - Experience in Managed Services and Client Relationship Management. Nice to Have Skills: - 10 to 12 years of experience in Oracle SaaS HCM Suite. - Hands-on Configuration experience in various tools such as HCM Extracts, BI Publisher, PL/SQL, etc. - Knowledge of Fusion Cloud architecture, FBDI, OTBI reports development, and external data integration services. - Experience in areas like XML, Java, J2EE, Oracle ADF, SOA, and Web Services. Other Requirements: - Strong analytical and organizational skills. - Ability to work in rotational shifts. - Commitment to continuous learning and improvement. - Team player with the ability to manage a large team and support SLAs for customers. Education & Experience: - B.E/ B.Tech in Computer Science or equivalent preferred. - Other qualifications with relevant experience will be considered. Responsibilities: - Troubleshoot and resolve complex techno-functional problems. - Provide excellent customer service and technical support. - Conduct training and knowledge sharing sessions. - Collaborate with management on critical customer situations. - Drive complete incident resolution for customers. What we will offer you: - Competitive salary and benefits. - Flexible and remote working options. - Learning and development opportunities. - Employee Assistance Program for mental health support. - Inclusive culture that celebrates diversity and inclusion. Oracle is committed to creating an inclusive workplace where diversity is celebrated, and every voice is heard and valued. By promoting diverse perspectives and backgrounds, we aim to drive innovation and create a workplace where all individuals can thrive. Our commitment to diversity and inclusion is reflected in our employee resource groups, core benefits, and inclusive culture that encourages unique contributions and perspectives. If you require accessibility assistance or accommodation for a disability during the employment process, please contact us at +1 888 404 2494, option one. Disclaimer: Oracle is an equal opportunity employer and is committed to diversity and inclusion in the workplace.,

As a Policy Product Specialist in Platinum with Google's gTech Ads Customer Support organization, you will play a crucial role in managing and troubleshooting tasks to detect and resolve issues proactively. Your primary responsibility will be to liaise with internal and external stakeholders, providing communication on customer issues and questions. Google's mission is to create products and services that have a positive impact on the world, and gTech's role is to support this mission by helping customers globally. You will work with a team of trusted advisors who leverage technical skills, product expertise, and a deep understanding of customer needs to deliver bespoke solutions and tools that maximize the potential of Google products. In this role, you will prioritize and deliver exceptional customer service at every stage of the customer journey, addressing and resolving issues for Google's advertisers, Sales teams, agencies, and partners. You will leverage your product expertise to solve complex technical customer issues, handle escalations, and drive strategic projects. By analyzing data and insights, you will develop action plans to address root causes of issues, focusing on knowledge management, operational improvements, account reviews, and product adoption. Collaboration is key in this role, as you will partner with Sales and other cross-functional teams to enhance the client journey, resolve complex issues, and understand customer pain points. Your role will also involve mentoring and leading the team, sharing insights with partner teams to drive product and process improvements, and fostering an inclusive team culture for success across global teams. If you have a Bachelor's degree or equivalent practical experience, along with at least 5 years of experience in policy and project/program management roles, and experience in analytical problem-solving within a technology support environment, we encourage you to apply. Preferred qualifications include experience in online advertising solutions, account/campaign management, technical troubleshooting, customer support, and business analysis. Excellent communication, stakeholder management, and problem-solving skills are essential for success in this role.,

The position of Oracle CSS - Advanced Customer Services-Oracle SAAS/FINANCE/Cloud Principal Analyst requires a Functional Support Analyst with a technical background in the Fusion ERP Suite of products. As a Functional Support Analyst, your responsibilities will include providing excellent customer service support, tracking incidents, diagnosing, replicating, troubleshooting, and resolving complex and critical cases. Your role will focus on troubleshooting and resolving highly complex techno-functional problems to drive complete resolution of service incidents. Your daily tasks will involve utilizing high-level techno-functional skills, Oracle product knowledge, problem-solving abilities, and customer service expertise. You will have the opportunity to work with both Cloud and On-Premise customers by advising on complex use of Oracle products, resolving critical issues, managing customer problems, and serving as a Situation Manager on sensitive issues. Additionally, you will consult with management to direct the resolution of critical customer situations and facilitate knowledge transfer through formal team training sessions. Qualifications: **Must-Have Skills:** - 9+ years of experience in implementing, supporting, or upgrading Oracle EBS suite of products with at least one implementation experience on SaaS ERP Finance AR, AP, GL, Cash Mgmt, Fixed Assets, etc. - Ability to relate product functionality to business processes and offer implementation advice to customers - Proficiency in reading and deciphering software Log and Trace files for problem resolution - Conducting functional testing as per business requirements with appropriate test scripts - Conducting training and knowledge sharing sessions **Nice to Have Skills:** - 9 to 12 years of experience in implementing, supporting, or upgrading Oracle SaaS Fusion Financials - Hands-on configuration experience on Fusion Accounts Receivables Cloud, Fusion GL, Accounting Hub, Expenses, Cash Management - Knowledge of Fusion Cloud architecture, setup manager, activities, FBDI, OTBI reports development, external data integration services, Chinese localizations, and Security setup - Experience in PL/SQL, XML, Java, J2EE, Oracle ADF, SOA, Web Services, and other related areas In addition to technical skills, you are expected to exhibit effective analytical and organizational skills, have a good command of spoken and written English, interact directly with customers, seek innovative ways to improve solutions delivery, and maintain a strong learning orientation to deliver value to customers. You should have experience in Managed Services, client relationship management, offshore delivery management, project/program management, and contributing to business growth. Communication skills, teamwork, willingness to learn new technologies, ability to work in rotational shifts, and manage a large team are also essential for this role. Education & Experience: - B.S in Computer Science or equivalent preferred. Other qualifications with adequate experience may be considered. - Career Level - IC4,

You will be joining Fedbank Financial Services Ltd. as a Net Technical Manager (AVP) in Powai, Mumbai. With 14-16 years of experience in .NET (C#), you must have a hands-on approach. Your responsibilities will include system architecture and design with 8-10 years of experience, and expertise in RDBMS (Oracle/MS SQL Server/MY SQL) for 14 years, focusing on SQL queries, stored procedures, functions, triggers, etc. Additionally, you should have 7-8 years of experience in developing APIs, 5-6 years in the lending domain, and 7-8 years in project/program management, production support, vendor management, and users management. Any experience in Salesforce will be considered an added advantage. This is a full-time, permanent position. In terms of benefits, you will be eligible for Provident Fund. The work schedule will involve day shifts from Monday to Friday, with rotational shifts and weekend availability required. The work location will be in person at the office. If you meet the qualifications and are ready to take on this challenging role, we encourage you to apply and become a valuable asset to our team at Fedbank Financial Services Ltd.,

As a leading provider of AI-powered solutions to clean dirty data and unlock its hidden potential for healthcare transformation, HiLabs is committed to revolutionizing the healthcare industry through innovation, collaboration, and a relentless focus on improving patient outcomes. Join a multidisciplinary team of industry leaders, healthcare domain experts, AI/ML, and data science professionals from prestigious institutions worldwide, including Harvard, Yale, Carnegie Mellon, Duke, Georgia Tech, IIM, and IIT. Be part of a team that leverages advanced AI, ML, and big data technologies to develop cutting-edge healthcare technology platforms and deliver innovative business solutions. Position: Delivery Head Location: Bangalore or Pune, India Experience: 15+ years in software/product delivery leadership Job Summary: We are looking for an experienced and dynamic Delivery Head to oversee the end-to-end delivery of multiple enterprise software and data products for US-based clients. Based in Bangalore or Pune, you will lead cross-functional teams in software development, data engineering, and data science to ensure timely, high-quality, and scalable releases. This leadership role demands strong technical expertise, strategic planning, and exceptional stakeholder management to drive innovation and operational excellence in a fast-paced environment. Responsibilities: - Own the complete delivery lifecycle of 4-5 major product releases annually, aligning with client expectations, timelines, and quality standards. - Lead, mentor, and inspire a diverse team of 50+ engineers, data scientists, and QA professionals to cultivate a high-performance culture. - Collaborate with US-based clients, product managers, and architects to translate business requirements into actionable technical plans. - Drive Agile/Scrum best practices and DevOps principles for efficient and predictable delivery cycles. - Manage budgets, resource allocation, and proactively mitigate risks to avoid delays and cost overruns. - Ensure all deliverables comply with scalability, security, and regulatory requirements, such as HIPAA and GDPR. - Act as the primary escalation point for critical delivery issues, resolving conflicts and dependencies promptly. - Define and implement KPIs to monitor delivery performance and enhance processes continuously. Desired Profile: - 15+ years of experience in software/product delivery leadership, including 5 years in a senior role like Delivery Head or Program Director. - Strong technical background with hands-on experience in full stack development using React.js and Java (Spring Boot). - Expertise in data engineering (ETL, data pipelines, data warehousing) and data science (machine learning, AI models, analytics). - Proven track record of delivering enterprise-grade SaaS and data solutions for US clients. - Thorough understanding of Agile methodologies, DevOps practices, CI/CD pipelines, and cloud platforms (AWS, Azure, or GCP). - Excellent stakeholder management skills bridging gaps between technical teams and business leadership. - Strong analytical, problem-solving, and decision-making abilities. Preferred Qualifications: - Experience in the healthcare domain or with healthcare-related compliance standards. - Familiarity with regulatory compliance frameworks like HIPAA and GDPR. - Exposure to managing large, distributed teams and cross-geographical collaboration. - Advanced certifications in Agile, Scrum, or project/program management (e.g., PMP, SAFe) are advantageous. If you are a visionary leader ready to drive impactful product deliveries and lead high-performing teams, we encourage you to apply and join our innovative journey at HiLabs. Why Join HiLabs - Work on MCheck, our AI-powered platform that has analyzed over 15 billion records, impacting 1 in 3 insured Americans. - Shape the future of healthcare technology with explainable AI and data-driven design. - Competitive salary, performance-based accelerators, 401(k) matching, medical coverage, and more. - Access mentorship, training, conferences, and certifications for professional growth. - Enjoy a supportive, inclusive culture with flexible PTO and collaboration with diverse global teams. HiLabs is an Equal Opportunity Employer, committed to diversity and excellence. Apply now by sending your resume and portfolio to careers@hilabs.com and be part of our impactful journey. Thank you for considering HiLabs. We look forward to the impact you will make!,

The Technical Account Representative (TAM) position at Oracle Customer Success Services (CSS) is a key role in maximizing Oracle investments for organizations. As a Senior Principal TAM, you will be responsible for delivering Oracle Support services to strategic customers, leveraging your extensive technical expertise in Oracle products such as Oracle Database, Fusion Applications, and Oracle Cloud Infrastructure. Your customer-facing skills and ability to handle multiple tasks in a dynamic environment will be crucial for success in this role. Key Responsibilities: - Develop and manage Oracle Support relationships with designated large accounts to ensure high customer satisfaction - Establish and maintain professional relationships with key customer contacts, identifying new opportunities - Coordinate the delivery of Support Services to meet customer goals, drive contract renewal, and identify growth areas - Lead complex Account Planning and Reviews, tracking project status, risk identification, and mitigation - Execute Project and Contract Management, including cost, resources, scheduling, scope, and risk management - Provide leadership in new product/service/process development, operating at the forefront of technology - Contribute to regional and global strategy execution within the organization Qualifications & Skills: Mandatory: - Proficiency in Oracle Database - Knowledge and experience in Exadata, ExaCS, and Oracle Cloud Infrastructure - Strong customer-facing skills - Ability to multitask, maintain composure in high-stress situations, and adapt priorities - Team player with willingness to learn new technologies and problem-solving skills - Strong organization, detail-oriented, and communication skills - University degree with technical or management qualifications or relevant experience Good-to-Have: - Experience in Oracle Applications like Fusion Applications, EBS, PSFT, etc. - Understanding of Artificial Intelligence and its applications - ITIL Foundation Certification, PMP, or Azure Cloud Certification - OCI Certified As an Oracle CSS team member, you will be part of a global leader in cloud solutions that values integrity and innovation. We believe in empowering our diverse workforce and promoting inclusive opportunities for all. With competitive benefits, flexible medical, life insurance, retirement options, and volunteer programs, we support our employees in achieving work-life balance. We are committed to including people with disabilities throughout the employment process, and if you require accessibility assistance or accommodation, please contact us at accommodation-request_mb@oracle.com or +1 888 404 2494 in the United States.,

You should have previous consulting experience in a leading consulting firm, with a preference for at least 3 years of experience in Business Analysis, designing, defining, or managing projects on digital technologies in the telecom industry. A Bachelors degree or Full-time MBA/PGDM from Tier1/Tier2 B Schools in India or foreign equivalent is required for this role. Your responsibilities will include understanding B2B marketing processes in telecom, project/program management of large and complex IT projects/programs, and working with digital technology areas such as mobility, cloud, data analytics, insights, and reporting platforms like Power-BI, IOT, AI/ML. You will be involved in business analysis, process definition, and continuous improvement exercises using various business consulting tools and methodologies. Additionally, you will be responsible for gathering, identifying, and documenting business requirements, creating functional specifications for new systems and processes, assessing as-is processes, conducting gap analysis, creating to-be processes, and making recommendations to implement changes. You will also consult clients in analyzing B2B customer segments for growth opportunities and designing B2B customer analytics. As part of this role, you will manage technology project management, including managing technology vendors and client stakeholders, leading and managing pursuits with telecom prospects, and articulating Infosys products and services unique value proposition through practical use cases across the value chain. You will also design and implement client-specific solutions, develop business cases, IT strategy, and tools/software considerations around Digital solutions. Furthermore, you will work closely with client IT teams and business personnel to uncover opportunities and draw actionable insights. You will be involved in internal firm building activities such as knowledge management and recruiting, lead and support sales efforts for new and existing clients, and represent Infosys Consulting by presenting papers in industry conferences. Your role will also require providing technology and consulting leadership within/outside the firm on trends around one or more of the latest Digital technologies such as Robotic Process Automation, Business Intelligence, Artificial Intelligence, Machine Learning, Big Data technologies, Data Analytics, IoT, etc. You should have a strong knowledge of Agile development practices (Scrum), methodologies, and tools.,

As a Radio Access Network Operations Auditing & Acceptance Engineer, you will be responsible for auditing and acceptance on Telecommunications Radio Access Networks. Your role will involve understanding, revising, and preparing operational processes to ensure correct service appliance and improvement. You will be in charge of controlling all project metrics and SLAs and promoting proactive resolution of potential issues. Your tasks will include ensuring proper fault handling and review, collecting metrics, driving/monitoring correction policy, and making a major contribution to project/program management. Advanced Auditing & Acceptance skills and a high level of soft skills such as communication, problem-solving, and interpersonal skills are essential for this role. Your responsibilities will include following the operational process defined for each project delivery, executing the plan provided by delivery and planning teams, auditing and acceptance of network elements, supporting troubleshooting analysis on Vendor OSS, babysitting integrations, swap rollouts, expansions, rehoming/cutovers, and transmission upgrades on 2G/3G/4G/5G sites and controllers. You will also be responsible for reporting, tracking, and updating project documentation and tools, monitoring KPIs on ongoing operations, detecting and troubleshooting possible problems through KPIs, proposing solutions, specifying the continuous improvement process, developing KPIs, indicators, and templates in different vendors, and liaising with the Project Manager/Customer to solve problems. Additionally, you will analyze problems reported through email, tickets, or telephone contact and escalate incidents when they cannot be solved or the record is closed. Producing reports on ongoing operations will also be part of your role. To qualify for this position, you must be an Engineering Graduate in Telecommunication, IT, or Electronic Engineering with relevant experience in Wireless Telecom Networks. You should have skills and knowledge in operation-maintenance, troubleshooting, and configuration of Wireless RAN Nodes & OSS platforms. Knowledge in other Vendor RAN and CORE products will be considered an advantage. Fluency in English (both spoken and written) is required. Analytical skills like logical thinking, problem-solving, and handling assignments are mandatory. Knowledge of RAN technologies including 2G/3G/4G and 5G for suppliers Ericsson, Nokia, and Huawei is essential. You should also be familiar with Wireless RAN Nodes like BSC, RNC, BTS, NodeB, eNodeB, gnodeB & OSS platforms, and understand the concept of SLAs, KPIs, and Counters. Ability to diagnose and solve problems, capacity to follow established processes and procedures, good knowledge of the English language, autonomy, proactivity, sense of responsibility, self-motivation, organization, solution-oriented approach, team spirit, cooperation, communication skills, focus on customer needs, and knowledge of MySQL/VBA/Python will be advantageous. Preferred qualifications include vendor training certifications (e.g., Ericsson, ZTE, Nokia, Huawei), experience with other Mobile Operators networks in Operations and Support across Europe and/or US, fluent English, team spirit, capacity to adapt to new projects and demands, good networking skills in international environments, and ability to work with different cultures.,

The ideal candidate for this position should have proven work experience as a Project Management Professional with a focus on managing activities within a Project Management Office. You should possess at least 2 years of experience in project/program management and be adept at establishing processes and standards for Program Governance. Experience in overseeing a Project Management Office for a diverse portfolio of projects is essential. You must have strong multitasking abilities and proficiency in tracking, monitoring, and reporting on program and project statuses. Additionally, you should be comfortable working with stakeholders at the Senior Management level and have sound analytical and problem-solving skills. Possession of a Project Management Professional (PMP) certification would be advantageous. As a Project Management Professional, your key responsibilities will include running the PMO office for Client Accounts, facilitating governance meetings for both internal and client stakeholders, and coordinating client visits. You will be responsible for planning and preparing necessary presentations, reports, and project status updates. It will also be your duty to compile program status information, identify risks, issues, and challenges, and ensure contractual commitments are met across programs. You will need to collaborate with various stakeholders to gather metrics for decision-making purposes, ensure compliance with internal and client governance initiatives, and maintain excellent written and verbal communication skills. Reporting and escalating issues to management when necessary and tracking central initiatives to completion are also part of the role. In summary, the successful candidate will play a crucial role in overseeing project management activities, ensuring effective communication with stakeholders, and driving projects to successful outcomes.,

As a member of the Biocon Biologics team, you will be part of a company that is shaping the future of healthcare by prioritizing patients and aiming to impact a billion lives. Our focus on affordable innovation, patient centricity, and disruptive thinking drives us to deliver high quality biosimilars globally. We are a diverse, global company that values purpose and passion in our employees, who work together closely with partners and patients to bring innovative healthcare solutions to the market. Your role will involve leading the full lifecycle execution of medical device development programs, ensuring alignment with design control and regulatory standards. You will be responsible for managing program budgets, collaborating with internal and external stakeholders, overseeing project timelines, and identifying and mitigating risks. Additionally, you will facilitate partner interactions, review RFQs, maintain program dashboards, and champion continuous improvement in program governance and documentation. To excel in this role, you should have 8-10 years of experience in the medical device industry, with at least 5 years in project/program management, preferably in drug delivery systems. You should possess a strong understanding of design control, device development processes, and lifecycle management. Proficiency in tools like Microsoft Project, Excel, and PowerPoint is essential, along with experience working with global partners and cross-functional teams. Your behavioral and leadership skills will play a crucial role in your success, as you will need to effectively manage stakeholders, lead complex programs independently, and drive cross-functional alignment. A strategic mindset with attention to detail, risk assessment, and execution discipline will be key, along with a collaborative and adaptive approach to teamwork. Please note that this role is not suitable for IT professionals, as it does not involve core IT responsibilities.,

As a Learning and Development Manager at Wipro in Chennai, you will be responsible for organizing and driving people capability enhancement initiatives at one or multiple locations. Your primary duties will include conducting training needs analysis, conceptualizing solutions and programs, and ensuring their effectiveness within specified timelines. You will deliver 12-15 man-days of training per month with a focus on achieving a feedback rating of 4.5 or higher for the assigned programs. Additionally, you will drive nominations for programs, monitor participation, and modify content based on audience requirements. To excel in this role, you must possess sound communication, conceptual, and analytical skills. A minimum of 7 to 8 years of training delivery experience is required, preferably in L&D training. You should be willing to travel within the city and country for training delivery, with a monthly travel frequency of 7 to 10 days. Your passion for developmental training programs, high energy levels, and ability to translate customer requirements into effective initiatives are essential for success in this position. The ideal candidate will hold an MBA or equivalent degree with 8-10 years of experience, including at least 7-8 years in People Capability Enhancement Training or Behavioral Training and Development. Experience in training needs identification, content development, and team leadership in people capability development practices would be advantageous. Strong interpersonal skills, customer service orientation, commitment to meeting timelines, and a drive for people capability development are key attributes sought for this role. In this role, you will have the opportunity to work towards reinventing Wipro by being part of an end-to-end digital transformation journey. If you are inspired by reinvention and constant evolution, join us at Wipro to realize your ambitions in a purpose-driven environment that encourages personal and professional growth. Wipro welcomes applications from individuals with disabilities, affirming our commitment to diversity and inclusion in the workplace.,