20 Project Transition Jobs

Transition with BPO Background. Proven track record (2+ years) in transition management within the BPO industry Bachelor's degree in Business Administration, Management, or a related field demonstrating successful project execution. 9120665790 Required Candidate profile Plan and manage end-to-end transition projects Optimize processes, maintain, project documentation, and reporting Deliver effective stakeholder communication BPO industry and transition frameworks

Would be part of the Transition team responsible for migration of business processes, for New & Existing Clients, Responsible for end to end management of transition projects from the inception phase till the project reaches stability post Go Live. Required Candidate profile 12 yrs exp in bpo with 2+ yrs of E2E Transition Exp in International & domestic Voice, back office process. Must have transition exp of projects from inception phase till the project reaches stability

Transition General Manager Skill-Global TransitionManager,Core F&A,Implementation,Risk Management,Transition LifeCycle,Project Handle,Global Client Handle 14-18Yrs PKG Upto-55LPA Hyderabad NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill- Global Transition Manager,F&A, Core F&A, Implementation,Risk Management, Transition LifeCycle,Project Management, Global Client Handle, Stakeholder,Risk Management,Change Management, F & A

Min 14-18 yrs exp with at least 4-8 yrs exp in independently managing complex Global Transition programs in F&A domains End to End Transition 5 Days working No IT transition End to end transition-Core F&A transition Call Shruti - 9891918226 Required Candidate profile Requirement - End to End Transition Management professionals shruti.imaginators22@gmail.com

Urgently hiring for " TRANSITION : TL & DEPUTY MANAGER" role for an MNC for Noida Salary : 8 to 18 LPA 5 Days working WFO Must have done on shore TRANSITIONS Must have VALID US VISA knowledge of end to end transition . Call : 9335-9061-01 Required Candidate profile • Lead end-to-end transition projects, from planning and initiation to execution and closure. • Develop detailed transition plans, including resource allocation, milestones, and deliverables.

Role & responsibilities The identified resource would be part of the Transition team, which is primarily responsible migration of business processes, for New and Existing Clients, to a Hexaware delivery location Responsible for end to end management of transition projects comprising of 100-200 FTEs from the inception phase till the project reaches stability post Go Live. He / She will also be responsible for identifying key risks in the project and collaboratively design mitigation plans for the same Will be required to understand the current client business processes, create workflows and process maps for identifying the scope and designing of To-Be Solution. Will be required to build and manage High Level and Detailed project plans including IT, Infrastructure, and applications deployment to manage interdependencies and meet project scope requirements Will be responsible in identifying process improvements and developing performance ramp up goals, thereby achieving customer delight and a seamless process migration as a whole. Track delivery of Project Deliverables as per timelines agreed in the Transition Project plan Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Preferred candidate profile Should have minimum 5-8 Years of experience with at least 3+ years of experience in BPO transitions Experience to include operations and transitions (multiple domains) Experience of project delivery in all aspects of the Transition Lifecycle Management Experience in Contract Management Project management skills Worked on RFP/RFI and supported solutions Interested candidates can share your resume at Monish - monishd@hexaware.com

Responsible for migration of business processes, for New & Existing Clients Responsible for E2E mgmt of transition projects from inception till project reaches stability Responsible for identifying key risks & collaboratively design mitigation plans Required Candidate profile Should have minimum 10 Years of experience with at least 4+ years of experience in BPO transitions Experience in Contract Management Project management skills Worked on RFP/RFI and supported solutions

Role Purpose The Transition manager will play an essential role leading the transition of corporate functions, processes and activities moving to the global capability center. The holder of this role will partner with stakeholders from a variety of corporate groups to manage the activities required for a successful transition. He/she will work closely with onshore leaders who are sending processes and functions as well as GCC leaders who are receiving the processes and functions. The Transition Manager will have responsibility for managing multiple transitions at any given time, depending on business needs while simultaneously managing the reporting and communication of progress, key metrics, and any issues to relevant stakeholders throughout the transition phase, ensuring transparency and accountability throughout the process. Responsibilities Develop and execute transition plans to transition work processes and activities using a combination of applying established toolkits/methodologies and developing new ones as appropriate Handle all aspects of project/program management, including developing and maintaining project plans, facilitating meetings, escalating and resolving risks and issues, managing stakeholders, managing and reporting status, etc. Conduct thorough assessments of current operations to identify potential challenges and areas for improvement during the transition. Partner with relevant business unit and stakeholders to carry out transition activities both onshore and GCC Establish clear reporting structures and dashboards to track transition progress against key performance indicators (KPIs). Prepare regular status reports for senior management and key stakeholders, highlighting progress, challenges, and mitigation plans. Analyze transition data to identify areas for improvement and optimize future transition processes. Generate reports that provide actionable insights to inform decision-making during the transition. Handle escalations with ease and ability to perform efficiently. Key Competencies: Bachelors degree in any discipline. Significant experience in transitions, project management, particularly in a global operational environment/ shared services model Excellent reporting capabilities and data handling skills Ability to analyze data and generate meaningful insights to inform decision-making. Creating comprehensive reports, dashboards, and visualizations using data analysis tools to effectively communicate findings. Monitoring data accuracy and integrity, implementing quality checks to maintain data reliability. Identifying opportunities to automate report generation and streamline processes for efficiency. Ability to effectively engage and collaborate with stakeholders at all organizational levels Ability to multi-task and balance competing transitions and demands Strong written and verbal communication skills Proven/Prior expertise on Visio/Draw.io to display transition plans/workflows,envision better processes Background in business operations, depending on the specific transition focus area Proven/Prior working expertise on G-Suite will be an added advantage. Shift time: 1:00pm - 10pm IST

Role & responsibilities The Transition manager works with the Transition leader to plan and execute one or more of the Transition projects. This position will be responsible for successful Transition of specified roles into GBS They will work across the team to ensure knowledge sharing and enabling the delivery team to be well prepared for the go live Responsibilities Doing the following for their specific projects, under supervision of Transition Leader Plan transitions in detail, including identification and scheduling project deliverables, milestones, required tasks & scope of processes to be transitioned Accountable for achieving all transition related performance metrics like adherence to methodology, track tollgates deliverables / milestones and project plan, successful process transitions, risk management and audit compliance Provide feedback to TMs / transition Lead on service design & solution documentation Coordinate and successfully project manage the transition of processes in scope from onsite to Hyderabad GCC site (Manage the transition on site) Collaborate with Transition lead and local site management Monitoring and reporting on transition progress Resolving transitions issues, document risks and create mitigation plans Providing a link during transition between the GCC Knowledge Transfer Team, senior level management and other stakeholders Ensure the appropriate documentation of processes transitioned in place, including providing a quality review of documentation (Process Maps and SOPs) Ensure correct application of transition methodology to each transition being managed Ensure successful delivery of transition outputs, including Transition Kick Off, Knowledge Transfer, Ramp Up & Go Lives, tollgates and the overall transition completion Identify and monitor transition risks and issues, propose and implement corrective actions Provide general transition management expertise and advice

Responsibilities Doing the following for their specific projects, under supervision of Transition Leader • Plan transitions in detail, including identification and scheduling project deliverables, milestones, required tasks & scope of processes to be transitioned • Accountable for achieving all transition related performance metrics like adherence to methodology, track tollgates deliverables / milestones and project plan, successful process transitions, risk management and audit compliance • Provide feedback to TMs / transition Lead on service design & solution documentation • Coordinate and successfully project manage the transition of processes in scope from onsite to Hyderabad GCC site (Manage the transition on site) • Collaborate with Transition lead and local site management • Monitoring and reporting on transition progress • Resolving transitions issues, document risks and create mitigation plans • Providing a link during transition between the GCC Knowledge Transfer Team, senior level management and other stakeholders • Ensure the appropriate documentation of processes transitioned in place, including providing a quality review of documentation (Process Maps and SOPs) • Ensure correct application of transition methodology to each transition being managed • Ensure successful delivery of transition outputs, including Transition Kick Off, Knowledge Transfer, Ramp Up & Go Lives, tollgates and the overall transition completion • Identify and monitor transition risks and issues, propose and implement corrective actions • Provide general transition management expertise and adviceRole & responsibilities Preferred candidate profile Perks and benefits

Role Transition Analyst Experience 6 to 8 years total experience with a minimum of 2 to 4 years of relevant Project/Program Mgmt. support experience No. Of Position- 5 Location Pune DESIRABLE CRITERIA Familiarity with Project Management methodology and best practices •Knowledge of Transition Management process •Familiarity with Continuous Improvement Methodologies ESSENTIAL EXPERIENCE AND JOB REQUIREMENTS Significant experience with working in a shared services or business process outsourcing environment, ideally in Procurement, Finance, Customer Services or HR services •Strong functional business acumen •Proven analytical and numerical skills, and experience of complex data handling and visualization techniques •Advanced knowledge of MS products including O365 based Project Online, Sharepoint, PowerBI or other analytics tools •Experience in process workflow design and architecture and relevant tools •Self-starter and ability to work effectively under minimal supervision •Flexibility to assist multiple teams and managing dynamic workload •Ability to work independently and self-direct workload •Capable of handling confidential matters •Proven multi-tasking ability and prioritization skills •Excellent analytical, organizational and presentation skills •Excellent verbal and written communication skills •Broad operational experience with background in customer-facing roles; knowledge of other functions and the associated links to own function are preferable •Experience leading process mapping and / or workshop facilitation activities; facilitation skills for working issues with groups and teams Education Essentials Bachelors degree •Fluency in English and relevant regional languages. •Knowledge of local regulations and compliance standards.

•Plan, organize, and execute the transition of critical business processes from the client to internal teams. Must have similar experience. walk-in interview on Saturday 8th March at Noida Location. Apply and refer.

Urgently hiring for " TRANSITION : MANAGER & DEPUTY MANAGER" role for an MNC for Noida Salary : 15 to 24 LPA 5 Days working WFO Must have done on shore TRANSITIONS Must have VALID US VISA knowledge of end to end transition . Call : 8860-54-1684 Required Candidate profile • Lead end-to-end transition projects, from planning and initiation to execution and closure. • Develop detailed transition plans, including resource allocation, milestones, and deliverables.

Senior Manager - Transitions (or Transition Leader) is a person who needs to own an entire customer project including multiple waves / tracks of a transition and execute the project end to end (from Transitions Initiation till Closure). This person reports into the transition head and is responsible for internal and external reporting and tracking. Key goals of the transition leader are to complete the projects within the given timelines and budgets while ensuring customer satisfaction ROLES & RESPONSIBILITY Manage active transitions as assigned Ensure customer delight and ensure adequate stabilization of projects with the aim of stable operations delivery within 90 days of Go-Live Be the customer's Escalation Point for any questions, decisions, actions and updates as applicable. Support the project as the leadership escalation point for internal and customer issues. Drive governance calls and meetings for internal and customer updates. Plan for, conduct and manage relevant trainings to be delivered to transitions team. Participate in / conduct assessments to gauge the training needs of the team. Understanding strategic business objectives of the customer and facilitating the definition of project scope, goals and deliverables. Participate in creation and review of transition solutions for RFPs / RFIs and any other pre sales support as needed. Identifying and defining business case; defining project tasks and resource requirements; developing detailed project charter, project plan and transition plan depending on solution complexity, priorities and deliverables. Combining process migration activities along with IT implementation Gives customer distinct advantage as vendor manages both IT as well as the operations Optimization of the transition methodology reduce time, reduce costs, reduce risks, retain/ improve quality Responsible for risk management understand the business and operational risks and develop and execute mitigation plans. Responsible for driving process specific business continuity planning. Responsible for the creation and/or maintenance of project management documents including status reports, project plans, knowledge transfer documentation, requisite approvals on Clarity. Participate in opportunity analysis / due diligence of potential projects. Support solutioning of new bids / RFP-RFI responses/Client Presentations and sales cycle Must Have : 10+ years managing projects independently Experience in handling a complex, multi-tower project independently led large transformative program by partnering with Customer and Vendors Proven credentials around Risk identification and mitigation Behavioral Skills & Attributes Should possess an understanding of macro business environment, trends, and competition. Should be able to understand client business pain points, challenges and outsourcing objectives. Advanced verbal & written communication skills, advanced presentation skills, interpersonal & people management skills and conflict management skills. Ability to exercise managerial judgment and perform as a mentor. High emotional intelligence ability to manage conflict and resolve situations amicably Ability to drive results against time constraints. Effective planning, scheduling & implementation skills Ability to interact with Top Management and Client. Ability to work on the move. Travel to locations may be required on short notice. Must be reachable at all times. Desirable Skills - PMP or PRINCE2 certification will be an advantage Should possess an understanding of macro business environment, trends, and competition. Should be able to understand client business pain points, challenges and outsourcing objectives. Working knowledge on process automations Should have excellent interpersonal skills to build and maintain productive lasting relationships, even in difficult situations, with diverse people spanning internal/external organizations. Stress Management: Ability to adapt to change, ability to respond effectively to change, and ability to tolerate and manage stress on the job. Should be technically sound & be able to co-relate technology to Transition, thereby possessing the ability to sell the concept to the client Should have a good understanding of the overall tools and technology landscape, current trends and applicability in the outsourcing environment.

Role & responsibilities As a transition manager you will assume overall responsibility and accountability of Hire to Retire transitions. The successful candidate will be responsible for overseeing your assigned transition process, ensuring a smooth and seamless transfer of services, and meeting all project objectives and deliverables. This role requires strong project management, coordination, and communication skills working as part of a larger transition team. You will provide transition support for establishing processes, metrics identifications and reporting Manage Teleperformance and client stakeholder engagement. Monitor your transition spending to ensure costs are within approved cost case budget. Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making Responsible to achieve transformation at a high level of change management experience. Responsible for tracking and driving all process parameters critical to quality' for process delivery Key Competencies: Contracts Review: Ability to review and interpret contracts to ensure compliance and alignment with project objectives, requirements and deliverables. Team Management: Skilled in managing and leading cross-cultural, cross-geo teams of transition, transformation resources and subject matter experts. Project Management: Strong project management skills, including planning, execution, and monitoring of projects, skilled in project management tools- Monday.com preferred. Preferred candidate profile Graduate or postgraduate with a minimum of 9-10 years of experience in Hire to Retire Transitions and Transformations Proven experience in creating and developing value propositions, business cases, and industry-specific offerings Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines Proficient in supporting the sales team in building a compelling business case for prospective clients to the offshore business and working closely with Process Delivery leaders in identifying improvement opportunities and implementing the same across all processes Expertise in leading efforts on continuous process improvements and transformation along with carrying out maturity assessments Proven experience in understanding end-to-end Hire to Retire processes. In-depth process knowledge in reporting, management reporting and analytics Perks and benefits As per company policy

Minimum - 8 Years+ Exp. in US or International Transition (Required) (End-to-End Transitions) Budget - Upto 23 LPA 5 Days/General Shifts Please Call - 9999869475 Required Candidate profile Experience in Migration, BPO Transition, International Transition. Not from IT Transition /domestic transition. Domain -, SnF, SnP, FnA, Banking & Customer Service.

Role & responsibilities The identified resource would be part of the Transition team, which is primarily responsible migration of business processes, for New and Existing Clients, to a Hexaware delivery location Responsible for end to end management of transition projects comprising of 100-200 FTEs from the inception phase till the project reaches stability post Go Live. He / She will also be responsible for identifying key risks in the project and collaboratively design mitigation plans for the same Will be required to understand the current client business processes, create workflows and process maps for identifying the scope and designing of To-Be Solution. Will be required to build and manage High Level and Detailed project plans including IT, Infrastructure, and applications deployment to manage interdependencies and meet project scope requirements Will be responsible in identifying process improvements and developing performance ramp up goals, thereby achieving customer delight and a seamless process migration as a whole. Track delivery of Project Deliverables as per timelines agreed in the Transition Project plan Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Preferred candidate profile Should have minimum 5-8 Years of experience with at least 3+ years of experience in BPO transitions Experience to include operations and transitions (multiple domains) Experience of project delivery in all aspects of the Transition Lifecycle Management Experience in Contract Management Project management skills Worked on RFP/RFI and supported solutions. Interested Candidates can share resume on - Bhawnas1@hexaware.com 6260351725 Bhawna Regards Bhawna

Role & responsibilities The identified resource would be part of the Transition team, which is primarily responsible migration of business processes, for New and Existing Clients, to a Hexaware delivery location Responsible for end to end management of transition projects comprising of 100-200 FTEs from the inception phase till the project reaches stability post Go Live. He / She will also be responsible for identifying key risks in the project and collaboratively design mitigation plans for the same Will be required to understand the current client business processes, create workflows and process maps for identifying the scope and designing of To-Be Solution. Will be required to build and manage High Level and Detailed project plans including IT, Infrastructure, and applications deployment to manage interdependencies and meet project scope requirements Will be responsible in identifying process improvements and developing performance ramp up goals, thereby achieving customer delight and a seamless process migration as a whole. Track delivery of Project Deliverables as per timelines agreed in the Transition Project plan Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency Preferred candidate profile Should have minimum 5-8 Years of experience with at least 3+ years of experience in BPO transitions Experience to include operations and transitions (multiple domains) Experience of project delivery in all aspects of the Transition Lifecycle Management Experience in Contract Management Project management skills Worked on RFP/RFI and supported solutions Interested candidates can share your resume at Monish - monishd@hexaware.com

Job Title: Transition Manager BPO Industry Location: Noida, Sec 2 Experience: 8-12 Yrs Employment Type: Full-Time Working Days: 6 Days, work from office Job Summary: We are looking for an experienced and strategic Transition Manager to lead and manage end-to-end transitions for new business processes or client migrations within the BPO industry. The ideal candidate will possess strong project management skills, excellent client handling abilities, and a deep understanding of operational workflows and compliance requirements. Key Responsibilities: Lead the planning, execution, and delivery of new client transitions and internal process migrations. Develop comprehensive transition plans, timelines, and resource allocation strategies. Act as the single point of contact for clients during the transition phase, ensuring clear communication and alignment. Collaborate with cross-functional teams including operations, HR, IT, quality, and training to ensure seamless delivery. Conduct risk assessments and implement mitigation plans to address transition-related challenges. Monitor progress against KPIs, deliverables, and SLAs throughout the transition lifecycle. Prepare and present transition status reports to internal stakeholders and client leadership. Ensure adherence to compliance, data security, and regulatory requirements. Drive continuous improvement by capturing learnings and implementing best practices in future transitions. Key Requirements: Proven experience in managing BPO transitions (domestic or international). Excellent stakeholder management and client-facing communication skills. Strong analytical, problem-solving, and decision-making abilities. Familiarity with tools like MS Project, Excel, and other project tracking systems. Ability to manage multiple projects and priorities in a fast-paced environment. Preferred Qualifications: Bachelors degree in Business, Operations, or a related field (MBA preferred). Experience in process design, solutioning, or service delivery in the BPO industry. Personal Attributes: Highly organized and detail-oriented. Flexible, adaptable, and able to thrive in dynamic environments. Strong leadership and team management capabilities. Regards Sangeeta Anand sangeeta.anand@iccs.in

Key Responsibilities: Stakeholder Management: Collaborate with clients to understand requirements and align project roadmap. Cross functional alignment with internal stakeholders on deliverables and expectations. Transition Management: Build Transition plan, run Transition meetings, drive engagement governance and ensure proactive risk assessment and mitigation. Work closely with Delivery leaders to understand business requirements and ensure success of transition projects Transformation: Identify and drive opportunities to transform existing processes using best in class tools. Lead or participate in Due Diligence session with the client team members, develop RFP response related to Managed Services engagements, run and manage playback sessions to clients Define work-breakdown-structure for Pre-Transition and Transition Phase etc. Project Leadership: Own successful completion of end-to-end IT migration projects, including planning, execution, monitoring, and closure. Required Experience and Skills: Experience: 15+ years of IT project management experience, with a focus on application and infrastructure delivery and migration. Proven track record of successfully managing mid/large scale migration projects. Experience in both on-premises and cloud-based migration project s. Experience in driving process improvement and managing IT transformation projects. Technical Skills: Strong understanding of IT infrastructure, including servers, networks, and storage. Proficiency in cloud platforms such as AWS, Azure, or Google Cloud. Knowledge of process transformation tools, design thinking etc. Familiarity with ITIL and other IT service management frameworks. Project Management Skills: Expertise in project management methodologies (e.g., Agile, Waterfall). Proficiency in project management tools (e.g., MS Project, JIRA, Trello). Strong analytical and problem-solving skills. Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Preferred Qualifications: Certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect). Experience in managing projects in a global, multi-cultural environment. Lean / Six Sigma certification