Project Manager

Job Title: Project Manager – Salesforce Automation & Business Operations

Company: Bhanzu

Department: Founder's Office

Experience: 3–4+ Years

Joining Preference: Immediate Joiners / Short Notice Period

Job Summary:

Bhanzu is looking for a highly driven and execution-oriented Project Manager to work directly with the Founder's Office. The role involves ownership of Salesforce CRM administration, automation, vendor management, and cross-functional operational improvements.

The ideal candidate should have strong hands-on Salesforce expertise, business process understanding, analytical capabilities, and the ability to independently execute strategic initiatives.

Key Responsibilities:

• Manage Salesforce CRM administration, configuration, optimization, and automation.
• Design and implement Salesforce Flows, lead assignment rules, approval processes, and workflow automation.
• Manage lead lifecycle, opportunity creation, ownership allocation, and departmental pipelines.
• Configure Salesforce custom fields, objects, forms, and page layouts.
• Manage third-party technology vendors and SaaS service providers.
• Negotiate pricing, licensing, renewals, and commercial agreements.
• Coordinate with Sales, Pre-Sales, Operations, Audit, Finance, and Technology teams.
• Manage projects from requirement gathering through implementation and deployment.
• Develop SOPs, workflows, dashboards, MIS reports, and business insights.
• Identify process inefficiencies and drive automation and operational improvements.
• Track project milestones, deliverables, and implementation outcomes.

Required Skills & Qualifications:

• 3–4+ years of relevant Salesforce CRM administration and automation experience.
• Hands-on experience with Salesforce Flow Builder and CRM configuration.
• Strong project management and business process improvement skills.
• Experience in vendor negotiations, license management, and stakeholder coordination.
• Proficiency in Excel, Google Sheets, and Salesforce reporting.
• Strong analytical, communication, and problem-solving skills.
• Ability to work independently and take ownership of business-critical initiatives.

Preferred Qualifications:

• Salesforce Administrator or Platform App Builder certification.
• Experience with Salesforce Sales Cloud and third-party integrations.
• Familiarity with Power BI, Tableau, Looker Studio, or SQL.
• Experience in EdTech, consulting, or technology-led organizations.

Ideal Candidate:

A hands-on Salesforce automation specialist who can manage business processes, vendor relationships, and cross-functional projects while working directly with founders and leadership.

Job Type: Full-time

Pay: ₹100,000.00 - ₹1,100,000.00 per year

Benefits:

• Provident Fund

Work Location: In person