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Customer Success Operations Intern Faclon Labs

0.0 - 1.0 years

0 Lacs

mumbai

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Customer Success Operations Intern Duration: 3 Months Location: Mumbai Application Link: https://flpl.keka.com/careers/jobdetails/40087 What youll do Regularly monitor client account satisfaction, health checks, deliverables, and feature performance through scheduled check-ins and emails; act as the primary client contact Proactively identify and resolve project issues with technical teams to ensure minimal disruption Oversee smooth onboarding, seamless project handovers, and post-delivery hypercare to ensure adoption, satisfaction and retention, and growth through renewals and upsell/cross-sell opportunities in collaboration with CSMs and sales teams Perform regular account health checks, m...

Posted 1 month ago

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