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Dy Manager- Customer Services(Technical CRM) Brigade Group

8.0 - 10.0 years

7 - 11 Lacs

bengaluru

Work from Office

Inspection, registration & Handover formalities of all apartments. Coordination with legal, collection, project & FM team to ensure class quality & comfortable transition process. Attending customer grievances & resolve within TAT in coordination with projects & FM team, creating best in class environment while attending possession clients as per guidelines. Capturing all customers grievances & general queries in CRM database and SFDC for further reference & tracking. Overall interdepartmental coordination to ensure customer satisfaction & circulating MIS. To ensure handover of flat is managed well and documentation of every interaction updated in system for future reference. Build high qual...

Posted 3 weeks ago

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