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Technical Support Engineer UnifyCX

0.0 - 3.0 years

0 Lacs

karnataka

On-site

As a Technical Support Engineer at UnifyCX, you will play a crucial role in troubleshooting and resolving technical issues related to our software and the range of products and services we provide. Your responsibilities will include interacting with clients through various channels such as live chat, web-based systems, online forums, and telephone to address their problems, gather feedback, and ensure customer satisfaction. You will be involved in testing and analyzing all products and services, identifying any bugs or issues in the system, and supporting in their resolution. Your role will also require recording, tracking, and reporting problem activity, as well as building strategies to en...

Posted 3 months ago

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