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5.0 - 10.0 years
10 - 20 Lacs
Gurugram
Hybrid
Role & responsibilities The Project Manager leads the team through the project life cycle by establishing a plan that maximises value to the stakeholders, ensuring the execution of that plan and tracking the teams performance against it. The project manager ensures that the project is optimised to prioritise value within balanced constraints and manages expectations through changing environments. Primary Responsibilities: • Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility and that reasonable commitments are made. • Develop and maintain detailed project plans, schedules, and milestones to track progress, adapting plans as required. • Organise project tasks and allocate resources, ensuring that projects are delivered on-time, within scope, and budget. • Implement and maintain the project governance structure, ensuring alignment with organisational policies and standards. • Manage changes to the project scope, schedule, and costs using appropriate change control processes and tools. • Collect, analyse, and utilise project data to inform decision-making and drive project performance. • Manage project financials, including budgeting, forecasting, and financial reporting, ensuring alignment with business objectives. • Implement and monitor quality assurance processes, ensuring project deliverables meet the required quality standards. • Identify, manage, and mitigate project risks and resolve issues, maintaining a risk register and issue log. • Engage, manage, and communicate effectively with customers and other stakeholders, managing their expectations throughout the project lifecycle. • Identify, track, and realise project benefits, ensuring alignment with organisational strategy and customer expectations. • Manage project handover, ensuring a smooth transition to operations, including training and support documentation. Preferred candidate profile Strong knowledge of project management methodologies, tools, and techniques. Professional Project Management and Agile certification (e.g. PMP, PMI-ACP, Scrum Master) 4 years+ experience working as a project manager Demonstrable experience in managing projects from initiation to completion. Excellent organizational and time management skills, with the ability to manage multiple tasks concurrently. Proficiency in using project management software and tools, such as Microsoft Project or similar. Solid understanding of budgeting, financial reporting, and resource allocation. Must have Hands-on experience in delivering medium to high complexity Contact Center projects using Genesys/NICE InContact or other prevailing contact center platforms. Sound understanding of basic contact center terminologies, must possess basic knowledge of SIP trunk, SBC, Audio Codes, IVR Flow. Understanding of Digital Integrations will be preferred.
Posted 1 week ago
5.0 - 8.0 years
4 - 6 Lacs
Pune, Chennai
Work from Office
Role Summary The Project Manager is a results-driven and innovative project leader within DataForce. The Project Manager is responsible for leading successful execution of the life cycle of a range of AI-Data projects, through the utilization of expertise and technical skills to manage project budgets, timelines, and quality requirements. The Project Manager has accountability for fostering professional client relationships, managing and coordinating external vendors, and leading and collaborating with cross-functional project teams and partners. Role Responsibilities The Project Manager is ultimately responsible for the quality of work, profitability, and performance of their projects. Oversee all aspects of the management of projects from hand-off through project completion to ensure project success against defined KPIs Develop and maintain project plans, workflows, guidelines, and resource materials Provide effective analysis and reporting of project performance Track, monitor, and control project financial, timeline and quality performance Organize and deliver a Post Project Review Provide effective risk management through identification, escalation, mitigation, and effective resolution of issues Execute projects autonomously, while successfully coordinating with cross-functional project teams as required to procure required resources and support Serve as a primary point of contact for clients and both internal and external stakeholders Proactively identify opportunities, provide recommendations, and drive improvements to maximize operational efficiency and implement scalable solutions Establish, strengthen, and expand client relationships, support development of new business opportunities and overall profitable revenue growth Assist in the hiring process of new team members and train them Contribute to the development of the knowledge and capability of the department, team, colleagues in industry, and technology advancements. Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor Job requirements Role Requirements Knowledge, Skills and Abilities Solid understanding of data collection, annotation, and transcription activities, ideally in an AI setting Excellent leadership, interpersonal, and relationship-building skills Effective written and verbal communication skills Effective use of platforms/systems to plan, organize, and prioritize to ensure the successful completion of projects Established expertise in project management skills and methodologies Outstanding teamwork and collaboration skills Demonstrated exceptional analytical, critical-thinking, problem-solving and decision-making skills Established competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and Google Workspace suite of products Role Requirements – Education and/or Experience Minimum Bachelor’s degree or its equivalent 5+ years’ relevant project management experience or experience in other roles with similar responsibilities Experience managing AI Machine Learning data-related projects, including speech, text and computer vision data collection, data curation and annotation projects Demonstrated success in end-to-end management of projects (total project lifecycle) Experience with project financials including proposals, RFPs, RFQs, MSAs, budgets, GM, quotes and SOWs Experience working with a high-performance, collaborative, and constructive peer group Ability to apply technology in solving business problems Experience managing information technology, data management, or similar technical projects AI industry experience Established expertise in applying PMI/PMP management principles, methods, and standards Business English language proficiency Preferred Role Requirements PMP or equivalent certification Experience working with support ticketing systems Experience managing projects with crowdsourcing and remote resourcing solutions Experience working in a multinational/multicultural virtual working environment Experience in working in a cross-functional/matrix organization Fluency in a language other than English language.
Posted 1 week ago
5 - 10 years
7 - 15 Lacs
Pune
Work from Office
To handle the Finance & Accounts activities but not limited to secretarial, commercial and legal drafting. * Maintaining books of accounts * Audits * MIS * Banking * Compliances of FEMA / ROC/ Labour Law * Project Financial Feasibility studies Required Candidate profile CA or CA inter pass Should have experience in: Periodic & Annual Statutory Audits ROC Compliances including preparing & maintaining minutes of meetings MIS
Posted 3 months ago
5 - 9 years
3 - 7 Lacs
Chennai
Work from Office
Role Summary The Project Manager is a results-driven and innovative project leader within DataForce. The Project Manager is responsible for leading successful execution of the life cycle of a range of AI-Data projects, through the utilization of expertise and technical skills to manage project budgets, timelines, and quality requirements. The Project Manager has accountability for fostering professional client relationships, managing and coordinating external vendors, and leading and collaborating with cross-functional project teams and partners. Role Responsibilities The Project Manager is ultimately responsible for the quality of work, profitability, and performance of their projects. Oversee all aspects of the management of projects from hand-off through project completion to ensure project success against defined KPIs Develop and maintain project plans, workflows, guidelines, and resource materials Provide effective analysis and reporting of project performance Track, monitor, and control project financial, timeline and quality performance Organize and deliver a Post Project Review Provide effective risk management through identification, escalation, mitigation, and effective resolution of issues Execute projects autonomously, while successfully coordinating with cross-functional project teams as required to procure required resources and support Serve as a primary point of contact for clients and both internal and external stakeholders Proactively identify opportunities, provide recommendations, and drive improvements to maximize operational efficiency and implement scalable solutions Establish, strengthen, and expand client relationships, support development of new business opportunities and overall profitable revenue growth Assist in the hiring process of new team members and train them Contribute to the development of the knowledge and capability of the department, team, colleagues in industry, and technology advancements. Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor Job requirements Role Requirements Knowledge, Skills and Abilities Solid understanding of data collection, annotation, and transcription activities, ideally in an AI setting Excellent leadership, interpersonal, and relationship-building skills Effective written and verbal communication skills Effective use of platforms/systems to plan, organize, and prioritize to ensure the successful completion of projects Established expertise in project management skills and methodologies Outstanding teamwork and collaboration skills Demonstrated exceptional analytical, critical-thinking, problem-solving and decision-making skills Established competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and Google Workspace suite of products Role Requirements Education and/or Experience Minimum Bachelors degree or its equivalent 5+ years relevant project management experience or experience in other roles with similar responsibilities Experience managing AI Machine Learning data-related projects, including speech, text and computer vision data collection, data curation and annotation projects Demonstrated success in end-to-end management of projects (total project lifecycle) Experience with project financials including proposals, RFPs, RFQs, MSAs, budgets, GM, quotes and SOWs Experience working with a high-performance, collaborative, and constructive peer group Ability to apply technology in solving business problems Experience managing information technology, data management, or similar technical projects AI industry experience Established expertise in applying PMI/PMP management principles, methods, and standards Business English language proficiency Preferred Role Requirements PMP or equivalent certification Experience working with support ticketing systems Experience managing projects with crowdsourcing and remote resourcing solutions Experience working in a multinational/multicultural virtual working environment Experience in working in a cross-functional/matrix organization Fluency in a language other than English language.
Posted 3 months ago
5 - 9 years
2 - 7 Lacs
Pune
Work from Office
Role Summary The Project Manager is a results-driven and innovative project leader within DataForce. The Project Manager is responsible for leading successful execution of the life cycle of a range of AI-Data projects, through the utilization of expertise and technical skills to manage project budgets, timelines, and quality requirements. The Project Manager has accountability for fostering professional client relationships, managing and coordinating external vendors, and leading and collaborating with cross-functional project teams and partners. Role Responsibilities: The Project Manager is ultimately responsible for the quality of work, profitability, and performance of their projects. Oversee all aspects of the management of projects from hand-off through project completion to ensure project success against defined KPIs Develop and maintain project plans, workflows, guidelines, and resource materials Provide effective analysis and reporting of project performance Track, monitor, and control project financial, timeline and quality performance Organize and deliver a Post Project Review Provide effective risk management through identification, escalation, mitigation, and effective resolution of issues Execute projects autonomously, while successfully coordinating with cross-functional project teams as required to procure required resources and support Serve as a primary point of contact for clients and both internal and external stakeholders Proactively identify opportunities, provide recommendations, and drive improvements to maximize operational efficiency and implement scalable solutions Establish, strengthen, and expand client relationships, support development of new business opportunities and overall profitable revenue growth Assist in the hiring process of new team members and train them Contribute to the development of the knowledge and capability of the department, team, colleagues in industry, and technology advancements. Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor Role Requirements: Knowledge, Skills and Abilities Solid understanding of data collection, annotation, and transcription activities, ideally in an AI setting Excellent leadership, interpersonal, and relationship-building skills Effective written and verbal communication skills Effective use of platforms/systems to plan, organize, and prioritize to ensure the successful completion of projects Established expertise in project management skills and methodologies Outstanding teamwork and collaboration skills Demonstrated exceptional analytical, critical-thinking, problem-solving and decision-making skills Established competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and Google Workspace suite of products. Role Requirements: Education and/or Experience Minimum Bachelors degree or its equivalent 5+ years relevant project management experience or experience in other roles with similar responsibilities Experience managing AI Machine Learning data-related projects, including speech, text and computer vision data collection, data curation and annotation projects Demonstrated success in end-to-end management of projects (total project lifecycle) Experience with project financials including proposals, RFPs, RFQs, MSAs, budgets, GM, quotes and SOWs Experience working with a high-performance, collaborative, and constructive peer group Ability to apply technology in solving business problems Experience managing information technology, data management, or similar technical projects AI industry experience Established expertise in applying PMI/PMP management principles, methods, and standards Business English language proficiency Preferred Role Requirements PMP or equivalent certification Experience working with support ticketing systems Experience managing projects with crowdsourcing and remote resourcing solutions Experience working in a multinational/multicultural virtual working environment Experience in working in a cross-functional/matrix organization Fluency in a language other than English language.
Posted 3 months ago
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