Project Engineer - Customer Onboarding (Streaming/OTT)

Job Description

Globally, Amagi works with 800+ content brands, delivering 5000+ channels with deployments in 150+ countries, managing programmatic ad opportunities over 50 billion. Amagi has industry-leading deep technical integration with 150+ Free Ad-supported Streaming TV (FAST) services, making it one the largest tech providers and a first-party ad platform for the FAST industry segment.Amagi has a presence in New York, Los Angeles, London, Paris, Singapore, Seoul and Sydney, with innovation centers in Bangalore, Zagreb, and Lodz, and a global media monitoring center in New Delhi. Amagi is one of the highest valued mediatech companies in the world and its investors include Accel, Norwest Venture Partners, General Atlantic, Premji Invest, Avataar Ventures and Nadathur Holdings. Today, Amagi is the fastest growing media and entertainment technology company on Earth. Founded in 2008, Amagi is a global leader in cloud-based products and solutions for broadcast and connected TV. Our cloud-based platforms support broadcast-quality, 24-hour linear channel production, channel distribution to Free Ad-Supported Streaming TV platforms, live orchestration for sports and news, OTT server-side ad insertion, and monetization analytics, as well as cost-effective disaster recovery. Our identity and mission: Amagi, epitomizing the essence of freedom, embarks on an extraordinary mission to establish the world's foremost media technology business rooted in a foundation of goodness. Our commitment to autonomy is paralleled by our shared connection through a compelling purpose, with the Amagi way serving as our guiding light. In our pursuit, we strive to create a harmonious blend of individual freedom and collective purpose, shaping a unique and transformative journey that sets us apart in the realm of media technology. Work Mode : In Office Location : Bangalore Job Profile: As a Project Engineer at Amagi, you will be responsible for ensuring the successful deployment and implementation of our cloud-based solutions for our clients. You will work closely with cross-functional teams including Sales, Engineering, and Customer Success to understand client requirements, configure and test the software, and provide ongoing support throughout the implementation process. Job Responsibilities: Set up Amagi Cloud Infrastructure for a new Channel being onboarded on AWS, GCP or Physical hardware. Install and Configure Amagi Products as per project requirements Coordinate closely with Onboarding project managers as well as external stakeholders like the Development/Testing team to deploy needed solutions. Debug any issues and be proactive in finding solutions in coordination with Tech Leads, Customer Teams and/or internal DevOps or Engineering Teams Have a comprehensive understanding of Amagi products Be involved in external communications, like getting into a Customer call along with Project Manager to understand specific requirements. Automate regular/repetitive tasks and write one time use scripts for accomplishing an otherwise manual task Ensure no defects and test thoroughly before marking any task as done Participate in daily standups and routine reporting on project progress and issues to internal stakeholders Drive customer satisfaction by delivering systems to an agreed specification Domain Knowledge: Good to have basic knowledge of OTT ( HLS, MPEG-DASH, CDN) Must have good knowledge of Linux Operating systems and commands. Some knowledge of Audio/Video and Cloud Technologies is highly desirable. Good to have knowledge on Media components in AWS (MediaLive, MediaConnect etc.)Technical Skills: - Experience with Linux, Shell Scripting, Python, Docker and Kubernetes- AWS and/or GCP knowledge preferred- Effective communication and interpersonal skills Certifications: - Good to have Beginner (or Advanced) level AWS or GCP Certification. Education/Qualifications:- B.Tech Degree in Computer Science / IT / ECE / EEE | BCA/MCA