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2.0 - 5.0 years
5 - 6 Lacs
Bengaluru
Work from Office
Hi Warm Greetings, Greetings from Rivera manpower services! Note : Excellent communications is a Must to apply Only immediate joiners with Degree Certificate Mandatory! With Minimum 1 years Experience In International BPO is Mandatory Book your slots for the interview : Deepa : 9380300644 /9986267393 / 7829336034 /7829336202 About us: The global leader in digital services and technology for content creation and delivery, Deluxe has been a trusted partner to Hollywood studios, independent filmmakers, TV networks, online content producers, brands, and anyone looking to bring stories and experiences to audiences, for more than 100 years. Deluxe Creative companies house the worlds top talent. Deluxe Delivery enables content creators and providers to get their content to the world in any format. With headquarters in Los Angeles and New York, and operations in 25 key media markets worldwide, Deluxe relies on 8,000 of the industry's premier artists, experts, and innovators. Position 1: Designation: Accounts Coordinator/ Client Services Executive CTC- 6LPA+ allowances upto (8k)Shifts- Hybrid mode, Fixed weekend offUS shifts(9pm-6am)(10pm-7am) Location- Bellandur, Bangalore Roles and Responsibilities: Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally. Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects. Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. Create, maintain and communicate to client project timelines and budgets. o Prepare and communicate pricing quotes and estimates with client. o Ensure Billing and Revenue Tracking is maintained weekly. Manage client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations. Prepare regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management. Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into internal systems and Email/verbal communication for special cases and exceptions. o Working with Account Coordinators to ensure day to day production is running effectively. o Ensure Account Coordinators maintain a current and accurate understanding of all work-in- progress that has been initiated. Collaborate with Account Coordinators to ensure deliverables are completed within agreed upon timeframe with client - communicate with internal and external teams should changes occur as required. Proactively identify potential issues/problems with project in process, formulate response and solution and communicate back to client. o Communicate regularly with client regarding project performance metrics. Note: 1. This is client interaction role and not Finance & Accounts role. 2. Transport - free pick-up and drop facility from your residence to work and back. 3. Meals - Breakfast, Lunch and dinner will be served in the facility. 4. Candidate should be open for Night shift (9pm-6am)(10pm - 7am) Regards, Deepa : 9380300644 Rivera Manpower Services
Posted 1 week ago
5.0 - 10.0 years
5 - 9 Lacs
Gurugram
Work from Office
Hiring Alert||Wns hiring|| Project Management Co-ordinator Location: Gurgaon (U.S shifts) Department: Project Management Co-ordinator Qualifications Experience: Minimum of 5 years in project management, with a proven track record of delivering complex projects for U.S.-based or global clients. Technical Skills: Proficiency in project management tools such as Jira , Asana, or Microsoft Project. Experience with Agile methodologies is highly desired.himalayas.app Communication: Excellent verbal and written communication skills, with the ability to influence and collaborate effectively across diverse teams and stakeholders. Organizational Skills: Strong organizational skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment. Education: Bachelors degree in Business, Project Management, or a related field. PMP or equivalent certification is a plus If profile found suitable- kindly connect on ashina.aggarwal@wns.com
Posted 1 month ago
1.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Hi Warm Greetings, Greetings from Rivera manpower services! Note : Excellent communications is a Must to apply Only immediate joiners with Degree Certificate Mandatory! With Minimum 2 years Experience In International BPO is Mandatory Book your slots for the interview : Deepa : 9380300644 /9986267393 / 7829336034 /7829336202 Title: C&D Specialist Reports to: Team Lead/Assistant Manager, C&D About the Company As the worlds leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. Position Summary Once the subtitle file is delivered from Production, a Conversion Specialist's role is to carry out the final technical checks, convert the subtitle file to the Client specified format and then deliver it to the Client Servicing team for delivery to the Client. Responsibilities As a C&D Specialist in the conversion and delivery Team, you will: Final checking and converting files for conversion and Delivery. Reporting errors in files to the team lead. Checking for and applying studio requirements to final files from QC, Tech Services, Editorial, etc. Updating the scheduler/team lead about any A typical instructions. Ensure work orders are completed and delivered by the deadline mentioned. Follow-up with concerned departments on updates related to the Work Orders. Ability to work independently with minimum supervision. Follow department specific schedules, guidelines and demonstrate schedule adherence, and attendance. Participate in all job and personal knowledge training programs. Liaise and work with other departments for any related work. Communicate clearly and effectively with clients internal / external. Requirements Good comprehension skills. Effective communication skills with Strong customer service focus. Team player, detail-oriented, ability to multi-task and work under tight deadline. Technically proficient in Microsoft Office, including Word, Excel, Outlook, Access, PowerPoint. Good research skills. Good typing speed and accuracy. Should be Accountable / Dependable. Should be methodical, possess a disciplined work approach and have an eye for detail. Ability to multi-task and work on tight deadlines. Good Knowledge of computers and internet Ability to multi-task. Good problem-solving skills with excellent divergent thinking ability Open to work in all Shifts including day / night. Knowledge of different image and video formats What You Bring: You are a Team player, detail-oriented, proactive. You are experienced or knowledgeable about various localization workflows with emphasis on subtitling for all media & entertainment distribution channels You can operate in a fast-paced, deadline-driven environment Flexibility to work extended hours and/or weekends to meet team requirements Sound technical knowledge and excellent command of Microsoft Windows systems, Microsoft Office Suite, and Microsoft OneDrive, along with good research skills. Benefits You will be part of a large international and culturally diverse team You will have the opportunity to make an impact for the organization, and for the customers You will have opportunities to further grow your skills and grow within the company You will have the opportunity to expand your professional network
Posted 2 months ago
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